SP02 Using Data and Text Mining to drive Innovation Dave Smith, SAS UK Copyright © 2010 SAS Institute Inc. All rights reserved. Agenda Context • The state of the European pharmaceutical industry What is analytics? • An introduction to the main elements and why they matter The promise of analytics • How analytics can revolutionise the pharmaceutical industry 2 Copyright © 2010, SAS Institute Inc. All rights reserved. Dark Days for the Pharmaceutical Industry in Europe 3 Copyright © 2010, SAS Institute Inc. All rights reserved. Why Analytics? 4 Copyright © 2010, SAS Institute Inc. All rights reserved. 5 Copyright © 2010, SAS Institute Inc. All rights reserved. Decision Making “It would appear, Hopkins, that your gut feel was only indigestion.” 6 Copyright © 2010, SAS Institute Inc. All rights reserved. 7 Copyright © 2010, SAS Institute Inc. All rights reserved. 8 Copyright © 2010, SAS Institute Inc. All rights reserved. Competitive Advantage Optimise What is the best that can happen? What will happen next? Predict What if these trends continue? Why is this happening? Alerts Query drill down Raw data Clean data Standard reports Forecast Statistical Analysis What actions are needed? Where exactly is the problem? Ad hoc reports How many, how often, where? What happened? Degree of Intelligence Copyright © 2010, SAS Institute Inc. All rights reserved. 9 Visualisation & Statistical Analysis “Quickly find related patterns within a set of data.” 10 Copyright © 2010, SAS Institute Inc. All rights reserved. Associations “Identifying events that occur together, potentially with a sequence or order.” 11 Copyright © 2010, SAS Institute Inc. All rights reserved. “We’ve doubled our output in terms of the number of reports we produce for peer review publications, and the Ministry of Health and Long-Term Care, with only a 10 percent increase in our frontline analytic staff” Dr. Jan Hux, Chief Operating Officer Challenges: SAS Solution: Business Impact: Sifting through 17 years of data Grid enabled platform for Data Able to evaluate chronic care on every hospitalization, Mining, Text Mining and and map chronic diseases to physician appointment and Optimisation improve the lives of Ontarians publicly funded drug claim in Ontario to guide provincial healthcare decision making 12 Copyright © 2010, SAS Institute Inc. All rights reserved. Variable Identification “What’s important to answer a specific question?” Masses of information… Age No. of staff County Income Band Practice Size Brick Gender Last Training Existing Prescriber Attended Meeting GI Specialist GI Specialist Contact History Other Products Attended Meeting Brick Web customer Marital status Existing Prescriber Value Status Time as GP Behaviour Explained 13 Copyright © 2010, SAS Institute Inc. All rights reserved. Top 10 Pharmaceutical Company Challenges: SAS Solution: Business Impact: Determining the causes of Data integration, data Batch Failures almost manufacturing batch failures analysis and web portal eliminated from manufacturing line for best selling product, saving £2M per annum Other products subsequently included from across the globe 14 Copyright © 2010, SAS Institute Inc. All rights reserved. Segmentation “Create groups that have similar characteristics. Also a measure of how different each group is from the others.” 15 Copyright © 2010, SAS Institute Inc. All rights reserved. Segmentation Physician Group A Large practice, Strong formulary, Hard to see “Create groups that have similar characteristics. Also a measure of how different each group is from the others.” Physician Group B Small Practice, Weak formulary, Easy to see Physician Group C GI Specialists, existing prescribers of Brand B Copyright © 2010, SAS Institute Inc. All rights reserved. 16 Top 10 Pharmaceutical Company Challenges: SAS Solution: Business Impact: Improving sales force SAS Physician Targeting Able to reduce the number targeting to get the most out of the sales reps solution of physicians targeted from 62,000 to 39,000 while maintaining the same level of prescribing potential, saving $18M Competitive advantage from calling on physicians not targeted by other companies 17 Copyright © 2010, SAS Institute Inc. All rights reserved. G Q C A O V S A F Q T W M Z P H D L E P E E N C H J W K W S W T X F Y U V J I F V D H T R Y B T Y T G F G E M T U M N E H G A R W I I A H M U J L T S P N P K X Copyright © 2010, SAS Institute Inc. All rights reserved. I K O N D Q S I D T B O J J F A W O N R C I U H M P B I Q G X U T Y N G C U U E A T Q U B F Z X P O 18 Top 20 Pharmaceutical Company Challenges: SAS Solution: Business Impact: Identifying key opinion SAS Text Analytics Able to identify KOLs from leaders in the Rheumatoid Arthritis market mining of publications As a side benefit identified Vioxx signals 19 Copyright © 2010, SAS Institute Inc. All rights reserved. Time Series Forecasting “Observations repeated over time, with past values and other factors being used to predict future values.” 20 Copyright © 2010, SAS Institute Inc. All rights reserved. . “SAS is the linchpin of our supply chain management strategy.” Custom Pak Materials Manager Challenges: SAS Solution: Business Impact: Ability to track customer usage Analytics for accurate and Saved $6 million in inventory and demand patterns to unique forecast for each accurately predict inventory Custom Pak and consumables levels and meet customer product. demand. costs. Customer service levels have been improved year on year. Able to negotiate lower purchasing costs and maintain excellent relationships with suppliers. 21 Copyright © 2010, SAS Institute Inc. All rights reserved. Predictive Modelling 100,000 observations YES = 40% NO= 60% “What are the chances of an event Age > 35 occurring some future point in time?” Age < 35 70,000 YES = 53% NO= 47% 30,000 YES = 10% NO= 90% Income > 30k “Should an event occur, what is the impact or amount involved?” Income < 30k 45,000 YES = 78% NO= 22% 25,000 YES = 8% NO= 92% Activation α+ βage+ γincome tanh(α+ βage+ γincome)=A Input Layer Combination ε + δA + ζB + πC 22 Copyright © 2010, SAS Institute Inc. All rights reserved. US Healthcare Provider . Challenges: SAS Solution: Business Impact: High costs and poor outcomes Data Mining Built a predictive model to for patients with Asthma and identify Asthma and cardiac Cardiac conditions patients at risk of hospitalisation Reduced hospitalisations by 80% 23 Copyright © 2010, SAS Institute Inc. All rights reserved. Simulation “Understand the impact of changing conditions based on different scenarios.” 24 Copyright © 2010, SAS Institute Inc. All rights reserved. US Biotechnology Company . Challenges: SAS Solution: Business Impact: Need to eliminate costly trials Grid enabled simulation Massive increase in throughput with inconclusive outcomes application on 120 processor of simulations (1,000 Linux Cluster replicates/day 10,000 replicates/hour) Generally available SAS application created 25 Copyright © 2010, SAS Institute Inc. All rights reserved. Constraint Based Optimisation How quickly can you get from the start to the end… “What is the right thing to do to maximise or minimise an objective given a number of limitations.” … given you can only turn left nine times and back once? 26 Copyright © 2010, SAS Institute Inc. All rights reserved. Model Management “Make accurate, fact-based decisions using the right method at the right time.” 27 Copyright © 2010, SAS Institute Inc. All rights reserved. Competitive Advantage Optimise Predict Forecast Statistical Analysis Alerts Query drill down Raw data Clean data Standard reports Ad hoc reports Degree of Intelligence Copyright © 2010, SAS Institute Inc. All rights reserved. 28 It’s Not Magic! 29 Copyright © 2010, SAS Institute Inc. All rights reserved. Where will Prescriptions be Made? Pharmaceutical sales data, rep activity Segmentation Visualisation Associations Prescriber Profiles Determine what is prescriber’s normal behaviour. Decision Visualisation Identify Variables Determine which elements are useful in predicting whether a particular brand will be prescribed Predictive Modelling Build a method to determine the optimum marketing activity and deployment of sales resources . Copyright © 2010, SAS Institute Inc. All rights reserved. Deployment ? Monitor Ensure the predicted Rx occur and that the model is consistently monitored and improved. 30 31 Copyright © 2010, SAS Institute Inc. All rights reserved. 32 Copyright © 2010, SAS Institute Inc. All rights reserved. The Value of Analytics Predictive modelling • Healthcare provider reduces hospitalisations by 80% • The average cost of an asthma hospitalisation is $11,671 Variable Reduction • Large Pharma saves £2m per annum on one product by reducing batch failures Simulation • Trial Simulation avoids inconclusive trials – typically $10-30M saving each time Forecasting • Alcon save $600M in inventory reduction 33 Copyright © 2010, SAS Institute Inc. All rights reserved. The Options for the European Pharmaceutical Industry 34 Copyright © 2010, SAS Institute Inc. All rights reserved. Copyright © 2010 SAS Institute Inc. All rights reserved.