Final Marketing Plan By: Scott Kalister 1 Executive Summary: PepsiCo is inclusive of three entities: PepsiCo Americas Foods, PepsiCo Americas Beverages and PepsiCo International. Between these companies, PepsiCo owns over 200 smaller corporations, including Frito-Lay, Quaker Oats, Gatorade, Tropicana and many others. PepsiCo is a publically traded company and owned by shareholders and its business affairs are overseen by a board of directors. Pepsi has marketing opportunities that include the broadening of the product base, international expansion and growing the snack and bottled water market via internet sales. The plan is to be the premier products company that focuses on convenient great tasting beverages and, of course, to produce financial rewards for shareholders and employee growth. Specifically, my plan targets youths as I am convinced they are the leading internet users and can be more easily swayed into being Pepsi fans. My internet marketing plan will include the idea to offer product subscriptions at lower costs and gain attention by eliminating shipping fees to consumers. 2 Marketing Plan Part I: Description of the company: PepsiCo is the company that I chose for my marketing plan. PepsiCo, Inc. was incorporated in 1919; it is a global food and beverage company. The company makes, markets, and distributes a variety of foods and beverages in more than 200 countries. Organizational structure: PepsiCo consists of three units: PepsiCo Americas Foods, PepsiCo Americas Beverages and PepsiCo International. PepsiCo Americas Foods encompasses FritoLay North America, Quaker and all Latin American food and snack businesses. PepsiCo Americas Beverages oversees Pepsi-Cola North America, Gatorade, Tropicana, and all Latin American beverage businesses. PepsiCo International is responsible for PepsiCo business in Europe, Asia, and Africa. The PepsiCo Mission Statement: “Our mission is to be the world's premier consumer products company focused on convenient foods and beverages. We seek to produce financial rewards to investors as we provide opportunities for growth and enrichment to our employees, our business partners and the communities in which we operate. And in everything we do, we strive for honesty, fairness and integrity...” Description of the product or service: PepsiCo’s soft drinks (including Pepsi, Mountain Dew, and Slice) make up about one-quarter of its sales. PepsiCo also owns Frito-Lay, the world’s number one maker of snacks such as corn chips (Doritos, Fritos) and potato chips. PepsiCo sells its Gatorade sports drink and Tropicana orange juice brands through other divisions. The 3 company also sells Aquafina bottled water, Dole juices, Lipton ready-to-drink tea, and Rold Gold pretzels. The PepsiCo challenge is to try to keep up with its rival the Coca-Cola Company. Summary: The main thing that Pepsi does is it quenches your thirst. There is nothing better on a hot day than a Pepsi on ice. On the flip side there are negative things that Pepsi does like the Phosphoric acid in Pepsi eating tooth enamel if regular brushing is not done. The high amounts of sugar in Pepsi can be harmful to some people. The caffeine in Pepsi can be argued for both sides. As a consumer a person can buy caffeine-free Pepsi, Pepsi Next which has 60% less sugar than regular Pepsi or diet Pepsi or Pepsi Max with fewer calories, but twice the caffeine. Pepsi Wild Cherry introduced in 1988 was discontinued in 2005.Pepsi Clear released in Mexico for a limited time in 2005. Pepsi AM containing more caffeine than regular Pepsi discontinued after one year in 1990. Pepsi Natural containing natural ingredients and released in 2009. Several others including Pepsi Blue, Pepsi Gold, Pepsi Holiday Spice, Christmas Pepsi, Kona Pepsi, Lemon Pepsi, Pepsi Lime, Pepsi Mojito, Pepsi Raging Razzberry, Pepsi Strawberry Burst, Pepsi Summer Mix, Pepsi Throwback, Pepsi Tropical Chill, Pepsi Freeze, Pepsi Twist, Pepsi Vanilla, Pepsi X Energy Cola, Pepsi 100, Pepsi Cherry Vanilla, and Pepsi Next. This list supplies consumers with just about every need or want from the different Pepsi varieties. PepsiCo has been scrambling to come out with new types of beverages that fit a healthier profile in the 2000’s, because of the slowing sales. Drinks like Muscle Milk, vitamin water, and Honest Tea have fit the bill. The competitive advantages for Pepsi are as complicated as they are tricky. The contents of things to consider are: 1. The industry 2. Competitive analysis 3. Market research 4. Issues 5. Competitive aids 6. Recommendations 7. Bibliography. PepsiCo’s main 4 strengths are: Large market share, purchasing economies of scale, customer loyalty, worldwide brand recognition, huge distribution network, and new product development. The history of Pepsi started in 1898 with the invention by Caleb Bradham a pharmacist and drugstore owner in North Carolina. He began experimenting with combinations of spices, juices and syrups trying to create a refreshing new drink to serve to his customers. He eventually concocted his own special beverage, a soft drink. His creation a mixture of pepsin, kola nut extract, vanilla and rare oils, his customers named it Brads drink. Caleb renamed his drink “Pepsi-Cola and advertised his new soft drink. In 1903 Pepsi was patented, and from there it took off. In 1910 there were Pepsi franchises in 24 states. After WWI Caleb went bankrupt because of the rising cost of sugar, and sold the company to Charles G. Guth who was president of a large chain of candy stores on the eastern seaboard. In 1941 Guth reformulated the drink and offered to sell Pepsi to the Coca-Cola Company, who refused the offer. PepsiCo has enjoyed a long history of delivering strong financial growth for shareholders. With some of the world’s most powerful brands, Pepsi’s commitment to sustainability and top global talent, PepsiCo is positioned to win in the long term. PepsiCo’s plans for the future include goals in the area of nutrition, the environment, and workplace practices. PepsiCo is a publically traded company owned by shareholders. PepsiCo’s business strategy and affairs are overseen by its board of directors, which is comprised of one executive director and twelve independent outside directors. The CEO of PepsiCo is Indra Nooyi. PepsiCo’s regional offices are worldwide. PepsiCo is not a subsidiary of any other company but they do have many subsidiaries themselves. My plan will meet the mission of the company because my plan is to be 5 the premier consumer products company that focuses on convenient great tasting beverages. Also to produce financial rewards to investors as well as providing opportunities for growth to employees, business partners and the community. Marketing Plan Part II: SWOT Analysis: Strengths: Weaknesses: Branding Knowledge Relationship Selling History Brand Dominance Diversification Distribution Overdependence on Wal-Mart Overdependence on U.S. Markets Low Productivity (Revenue per Employee) Image Damage Due to Product Recall Opportunities: Threats: Broadening of Product base International Expansion Growing Savory Snack and Bottled water market in the U.S. Decline in Carbonated Drink Sales Potential Negative Impact of Government Regulations Intense Competition Potential Disruption Due to Labor Unrest 6 Summary of the SWOT analysis: Pepsi is one of the top beverage brands recognized around the world. Pepsi generates more than $15,000 million of annual sales. PepsiCo is present in over 200 countries and has the largest market share in the U.S. at 39%. Pepsi has a broad product base plus a multi-channel distribution system. The company delivers its products directly from manufacturing plants and warehouses to customer warehouses and retail stores. Around 12% of PepsiCo’s total net revenue is from Wal-Mart. Wal-Mart’s low price themes put pressure on PepsiCo to hold down prices. In 2008 salmonella contamination forced PepsiCo to pull Aunt Jemima pancake and waffle mix from retail shelves. In 2007 there were incidents of exploding Diet Pepsi cans. This all damages company image and confidence in PepsiCo products. PepsiCo is doing many things to broaden their product base. Decline in carbonated drink sales resulted in PepsiCo to be in the process of diversification. Based upon recent history, PepsiCo may be vulnerable to strikes and other labor disputes. Marketing Objectives: To make Pepsi products bigger than they already are and to make more money for the investors than ever before, also to change consumers’ minds about which soft drink is the most refreshing, the best tasting and the most enjoyable. Pepsi products enhance consumer’s lives by providing refreshing soft drinks to a wide variety of targets, almost the entire population. There is nothing like a cold Pepsi over ice on a hot day. Pepsi is one of the largest and most recognized beverages in the world. The plan communicates the answer to the questions asked because PepsiCo continues to give consumers what they want when they want it and where they need it and the consumers are 7 drawn to Pepsi. PepsiCo’s revenues are higher than ever before. Using the expand --strategy growing the selected market segment much faster than the overall segment is growing. Because PepsiCo will be grabbing a competitor’s share it is an aggressive strategy, often involving considerable expense and time of key people. The plan is to be the premier consumer products company that focuses on convenient great tasting beverages. Also to produce financial rewards to investors as well as providing opportunities for growth to employees, business partners and the community. Target Market Strategy: The target market is basically the entire population but I am going to focus on the children and teenagers age group to narrow the target market. Yes. I am targeting a demographic (age group) so that I can focus on a narrower target market. I am convinced that it is easier to sway a child or teenager to become a Pepsi fan. Child and teen exposure to TV ads for full-calorie soda doubled from 2008 to 2010. This increase was driven by companies like and Coca-Cola and Dr. Pepper Snapple group. Children were exposed to nearly twice as many TV ads for sugary drinks from these companies. In contrast, children were exposed to 22% fewer ads for PepsiCo sugary drink products. In 2010, black children and Hispanic teens saw 80 to 90 percent more TV ads than white children. Marketing on Spanish-language TV is also growing. In 2010 Hispanic children and teens saw nearly twice the number of sugary drinks and energy drink ads as in 2008. The American Academy of Pediatrics says highly caffeinated energy drinks have no place in the diet of children and adolescents. But in 2010, teenagers saw 18 percent more TV ads and heard nearly twice as many radio ads for energy drinks than adults did. Our children are being assaulted by these drinks that are high in sugar and low in nutrition. The companies are 8 marketing them in highly aggressive ways. The Centers for Disease control and prevention says about 15 percent of children are overweight or obese. Children today are likely to have shorter life spans than their parents, which will affect their ability to work and pay taxes, while threatening to drive up healthcare costs. It is important to consider the online interaction children have with brands, especially since they tend to stay online for longer than they watch TV commercials. Marketing to children and teens by way of the internet is probably the best way to reach them or possibly get them to switch soda brands. Bombarding kids with internet ads has to be one of the most effective ways to market soda products. Marketing Plan Part III: Product: o Pepsi Cola 18 packs and 24 packs delivered (free Shipping) o I wanted to show from the title that a consumer can order Pepsi products and have delivery to their doorstep. They can also order a year’s worth and receive discounted prices. The Idea is to distribute Pepsi products to consumers at reasonable prices and with no shipping costs. The minimum order is at least one 18 or 24 pack of Pepsi. The customer can also set up delivery once a month or once every two weeks and receive discounted prices if they sign a contract for up to a year or more of delivery service. It is a very convenient way to get your Pepsi products sent right to your door without having to travel to the grocery store. Placement: 9 o The categories where I would list Pepsi products would have to be the beverages and refreshments section. The target customer is basically the entire population but I am focusing my attention on children and teenagers to narrow the market down. o Other sources to get Pepsi products are: e bid, u bid, amazon, Google product search, dealighted.com (a site that is a mash up of deals from other sites like sickdeals, fatwallet and gottadeal), password.com, bens bargains, deal dump, deals plus, and cybuys. o The means of shipment would be Fed-Ex or UPS, the United States Postal Service is probably the cheapest between the three. I would see which one was the quickest and most effective then I could make a decision on which one to choose to make my deliveries. The product will probably have to go to a distribution or storage facility first then on to the customer. Because the product is shipped all over the world the distribution facilities are going to be scattered everywhere. Promotion: o Pepsi tastes very similar to Coca-Cola, but their recipes are slightly different. There are no coca leaves in Pepsi, Pepsi has pepsin and has more lime flavor. Pepsi has more sugar and therefore is sweeter. Pepsi is also slightly less fizzy. However, the drinks taste so similar that many people have difficulties telling them apart. If you have never tried Pepsi before, think of it as a syrupy sweet, fizzy (because of the carbonation), caramel-like beverage, with cinnamon, vanilla, lime and ginger notes, as well as bitterness from kola nuts, which add caffeine. 10 I chose to describe Pepsi by letting people know some of the major ingredients used in the recipe of Pepsi. Describing the way that Pepsi tastes is obviously another way of giving a potential customer an idea of what they might expect when drinking a Pepsi for the first time. It is a very refreshing and thirst quenching beverage that is really good especially when poured over ice and enjoyed on a hot day. I personally have been drinking Pepsi for many years and you might say that I am a loyal customer. Price: o Consumers are interested in obtaining a reasonable price. Reasonable price really means perceived reasonable value at the time of the transaction. The price paid is based on the satisfaction consumers expect to receive from a product and not necessarily the satisfaction they actually receive. Many factors go in to setting the price of a product such as: demographics, location, what the competitors are 11 charging, and the costs of suppliers, distributors, advertising and the profit margin. The gross profit margin is the amount of money the retailer makes as a percentage of sales after the costs of goods are subtracted. I don’t think that price skimming or penetration pricing is a good strategy for Pepsi although status quo pricing and value based pricing would work well. Pepsi will not be open bid, buy it now would be the best way to sell on eBay. I think that I will give customers free shipping to give them an incentive to purchase Pepsi products. If the customer wants to buy shipping insurance they will have to purchase that on their own. I arrived at my price by researching competitors, doing surveys, and keeping a close eye on sales, and then adjust the price accordingly. Prices will also vary depending on geography or location. The cost of a Pepsi somewhere like Africa will probably be about 10% of what it costs here in the United States as an example. 12