CHAPTER 6 Strategy Formulation: Situation Analysis & Business Strategy STRATEGIC MANAGEMENT & BUSINESS POLICY 10TH EDITION THOMAS L. WHEELEN Prentice Hall, Inc. © 2006 J. DAVID HUNGER 6-1 Situational Analysis Strategy formulation -–Strategic planning or long-range planning •Develops mission, objectives, strategies, policies Prentice Hall, Inc. © 2006 6-2 Situational Analysis --process of finding a strategic fit between external opportunities and internal strengths while working around external threats and internal weaknesses SWOT -–Internal •Strengths/Weaknesses –External •Opportunities/Threats Prentice Hall, Inc. © 2006 6-3 Situational Analysis The essence of strategy is related to opportunity and capacity. An opportunity by itself has no real value unless a company has the capacity (i.e., resources) to take advantage of that opportunity Prentice Hall, Inc. © 2006 6-4 Situational Analysis This approach, however, considers only opportunities and strengths. It is known that weaknesses in other resource areas can prevent a strategy from being successful. Therefore perform SWOT SA = O / (S-W) But, than; -Should we invest more in our strengths to make them even stronger (a distinctive competence), or, -Should we invest in our weaknesses to at least make them competitive Unfortunately SWOT do not reflect priorities Prentice Hall, Inc. © 2006 6-5 IFAS – Maytag as Example Prentice Hall, Inc. © 2006 6-6 EFAS – Maytag as Example Prentice Hall, Inc. © 2006 6-7 SFAS Matrix Prentice Hall, Inc. © 2006 6-8 Situational Analysis Niche -–Need in the marketplace that is currently unsatisfied Corporate Goal -- –Find propitious niche An extremely favorable niche that is so well suited to the firms internal and external environment that other corporations are not likely to challenge it. Prentice Hall, Inc. © 2006 6-9 Situational Analysis Finding a propitious niche is not easy. A firm’s management must be always looking for a STRATEGIC WINDOW, that is, a unique market opportunity that is available only for a particular time. The first firm through a strategic window can occupy a propitious niche and discourage competition (if the firm has required internal strengths). Prentice Hall, Inc. © 2006 6-10 TOWS Matrix Prentice Hall, Inc. © 2006 6-11 Business Strategy Focuses on improving competitive position of company’s products or services within the specific industry or market segment Prentice Hall, Inc. © 2006 6-12 Porter’s Competitive Strategies Competitive Strategy – asks these basic questions : –Low cost –Differentiation –Direct competition –Focus on niche Prentice Hall, Inc. © 2006 6-13 Porter’s Competitive Strategies Generic Competitive Strategies -–Lower Cost strategy •Greater efficiencies than competitors –Differentiation strategy •Unique/superior value, quality, features, service Prentice Hall, Inc. © 2006 6-14 Porter’s Competitive Strategies Competitive Advantage -–Determined by Competitive Scope •Breadth of the target market Prentice Hall, Inc. © 2006 6-15 Porter’s Competitive Strategies New entrepreneurial firms have a better chance of surviving if they follow a narrow-scope rather than broad-scope strategy Prentice Hall, Inc. © 2006 6-16 Porter’s Competitive Strategies Cost Leadership -–Low-cost competitive strategy –Broad mass market –Efficient-scale facilities –Cost reductions –Cost minimization (Wal-Mart, Dell, Southwest Airlines) Prentice Hall, Inc. © 2006 6-17 Porter’s Competitive Strategies Differentiation – –Broad mass market –Unique product/service –Premiums charged –Less price sensitivity (Nike, Apple Computer, Mercedes-Benz) Prentice Hall, Inc. © 2006 6-18 Porter’s Competitive Strategies Cost-Focus – –Low-cost competitive strategy –Focus on market segment –Niche focused –Cost advantage in market segment (Potlatch, Migros branded detergents) Prentice Hall, Inc. © 2006 6-19 Porter’s Competitive Strategies Differentiation Focus – –Specific group or geographic market focus –Differentiation in target market –Special needs of narrow target market (Morgan Motor, Nickelodeon TV) Prentice Hall, Inc. © 2006 6-20 Porter’s Competitive Strategies Stuck in the middle – –No competitive advantage –Below-average performance ( HP between IBM and Dell) Prentice Hall, Inc. © 2006 6-21 Risks of Generic Strategies Risks of Cost Leadership Risks of Cost Leadership Cost leadership is not Cost leadership is not sustained: • sustained: Competitors imitate. • Competitors imitate. • Technology changes. Technology changes. • •Other bases for cost •leadership Other bases for erode. cost leadership erode. Proximity in differentiation is Proximity in differentiation is lost. lost.focusers achieve even Cost Costcost focusers achieve even lower in segments. lower cost in segments. Prentice Hall, Inc. © 2006 Risks of Differentiation Risks of Differentiation Differentiation is not Differentiation is not sustained: • sustained: Competitors imitate. • Competitors imitate. • Bases for differentiation •become Bases less for differentiation important to become less important to buyers. Costbuyers. proximity is lost. Cost proximity is lost. Differentiation focusers Differentiation focusers achieve even greater achieve eveningreater differentiation segments. differentiation in segments. Risks of Focus Risks ofstrategy Focus is The focus The focus strategy is imitated: imitated: The target segment becomes The targetunattractive: segment becomes structurally unattractive: • structurally Structure erodes. Structure erodes. • •Demand disappears. • Demand disappears. Broadly targeted competitors Broadly targeted competitors overwhelm the segment: the segment: • overwhelm The segment’s •differences The segment’s from other differences from other segments narrow. segments narrow. • The advantages of a •broad The advantages of a line increase. line subsegment increase. Newbroad focusers New focusers subsegment the industry. the industry. 6-22 8 Dimensions of Quality Many different kinds of potentially profitable competitive strategies exist There is room for an almost unlimited number of differentiation and focus strategies. (Depending on the possible desirable features and the number of identifiable market niches) Quality alone has eight different dimensions: Prentice Hall, Inc. © 2006 6-23 8 Dimensions of Quality Prentice Hall, Inc. © 2006 6-24 Competitive Strategy Industry Structure -–Fragmented Industry –Consolidated Industry Once consolidated, an industry has become one in which cost leadership and differentiation tend to be combined to various degrees. Prentice Hall, Inc. © 2006 6-25 Competitive Tactics Tactics : A tactic is a specific operating plan that details how a strategy is to be implemented in terms of where and when it is to be put into action. Studies of decision making report that half the decisions made in organizations fail because of poor tactics. Prentice Hall, Inc. © 2006 6-26 Competitive Tactics Timing Tactics -–First mover –Late movers Prentice Hall, Inc. © 2006 6-27 Competitive Tactics Market Location Tactics -–Frontal Assault –Flanking Maneuver –Bypass Attack –Encirclement –Guerrilla Warfare Prentice Hall, Inc. © 2006 6-28 Competitive Tactics Defensive Tactics -–Raise structural barriers –Increase expected retaliation –Lower the inducement for attack Prentice Hall, Inc. © 2006 6-29 Cooperative Strategies •Collusion •Strategic Alliances - To obtain technologies and/or manufacturing capabilities - To obtain access to specific markets - To reduce financial risk - To reduce political risk •Mutual service consortia •Joint ventures •Licensing arrangements •Value-chain partnerships Prentice Hall, Inc. © 2006 6-30