Project Completion Report
SECTION A:
Project number &
title:
Project time period:
Committee / WG /
Fora:
Project Overseer
Name:
Name /
Organization /
Economy:
SME 06 2013 – APEC Public - Private Dialogue on Addressing
Impediments of SMEs and MEs in Accessing Trade Finance
August 2013 – June 2014
Date submitted:
Small and Medium Enterprises Working Group
June 14th, 2014
Mr Bui Hong Duong, Director, Multilateral Trade Policy Department,
Ministry of Industry and Trade, Viet Nam
SECTION B:
1. Project description:
The APEC Public - Private Dialogue on Addressing Impediments of SMEs and MEs in Accessing Trade
Finance aims at the following objectives:
 Exchange information on impediments that SMEs and MEs encounter in accessing trade
finance in APEC member economies to better integrate into regional and international markets;
 Develop a set of recommendations, as a reference tool for APEC member economies,
especially for SMEWG, to tackle practical as well as potential impediments that SMEs and MEs have
been encountering in accessing trade finance in the Asia – Pacific region;
 Continue and follow-up good cooperation and coordination among trade finance policy-makers,
regulators and SMEs/MEs from previous APEC SME Trade Finance Conference, held in March 2013 in
Manila, the Philippines.
2.
Meeting objectives:
The Dialogue was successful in achieving its first two objectives. At the project evaluation forms, all
Dialogue participants commented that they had a good opportunity to exchange information and learn
about impediments that SMEs and MEs encounter in accessing trade finance in APEC member
economies to better integrate into regional and international markets. The Dialogue participants also
raised useful recommendations to APEC on followed up activities to deal with impediments that SMEs
and MEs encounter in accessing trade finance.
However, due to conflict of schedules of SMEWG meeting in Chinese Taipei and APEC SFOM in China,
many participants attending APEC SME Trade Finance Conference (held in March 2013 in Manila, the
Philippines) could not attend this Dialogue.
3.
Evaluation:
Evaluation of the Dialogue is made in form of the evaluation form, which the participants put their
comments in and returned to the Organizers by the end of the Dialogue. Comments are incorporated in
the Project Summary Report. Evaluation form is attached as Appendice of this Project Completion
Report.
4.
.
Output indicators:
Indicators
(Edit or Insert rows as needed)
# workshops / events
# participants (M/F)
# planned
# actual
1
1
80
80
1
Details or notes
# economies attending
# speakers engaged
N/A
10
8
16
# other organizations engaged
N/A
3
# publications distributed
N/A
1
# recommendations agreed on
N/A
N/A
Other:
5.
Outcomes:
With the active participation of various expertises among APEC member economies, this Dialogue
created a good platform for APEC economies to present their valuable and practical experiences on
identifying and addressing impediments in accessing trade finance to serve for their business
operations. The Dialogue also highlighted typical solutions and best practices to tackle with such
impediments by introducing case studies of APEC member economies in dealing with business
complaints and difficulties in trade finance. In the long term, this was expected to help improving the
capacities of policy formulation in promoting and facilitating trade finance among APEC member
economies.
Another takeaway of the Dialogue is to enhance the knowledge of participants in better understanding
practical difficulties in accessing trade finance of SMEs and MEs, as well as the experiences of several
APEC economies as well as export credit agencies in addressing these challenges and difficulties.
Through this learning process, the Dialogue’s participants might withdraw valuable lessons for their
future work in developing and applying sound and helpful policies as well as strategies towards assisting
SMEs and MES in easily accessing trade finance. It was also expected that a network of attendants will
be created/established after the Dialogue, among regulators, policy makers, SMEs, MEs, SME
associations, and export credit agencies. This network will also be very much helpful in future follow-up
activities, especially once there is a need of advice addressing impediments in accessing trade finance
of each APEC member economy or agency.
In addition, the Dialogue material may be used as a reference tools for economies in future Dialogues
in their home economies.
6.
Participants (compulsory for events): Attached as Appendice
Comments: The Organizers sent information on the Dialogue to all SMEWG contact points and asked
these contact points to circulate information within their home economies. SMEWG contact points are
required to select participants who are (i) policy-makers and regulators responsible for trade finance of
APEC economies will be invited as Dialogue’s speakers and active participants; (ii) representatives from
SMEs, MEs, and SME organizations; or (iii) representatives of export credit agencies.
7.
Key findings:
Dialogue’s speakers, moderators and participants shared their achievements after attending the
Dialogue, including but not limited to: (i) there are market gaps for trade finance that hinder greater
trade, economic growth and job creation – the ADB has data supporting this conclusion; (iii) reasons for
the market gaps were identified; (iv) measures to reduce the market gap – including multilateral
development bank programs such as ADB’s Trade Finance Program, along with new initiatives such
supply chain finance – are being taken and are having positive effect, but more action is required to
close the gaps to create more growth and jobs
Participants also said that the Dialogue had provided a great networking opportunity among regulators,
policy makers, SMEs, MEs, SME associations, and export credit agencies.
8.

Next steps: Followed up activities should focus on following elements
Continue effort to track market gaps for trade finance and their impact on growth and jobs. A second
ADB study quantifying market gaps and their impact is expected this year;
2

Continue support for multilateral development bank and export credit programs in trade and supply chain
finance to help fill market gaps;

Establishment of training center for SMEs and MEs: enhancing financial literacy, financial statements,
business plans, corporate governance, knowledge of financial products -- among SMEs may help close
gaps;

Sharing information on venture capital. While different from trade finance, venture capital was seen as
lacking and critical for more SME development;

Establishment of Government Funds for SMEs/MEs development and reallocation;

Sharing information among APEC economies to develop guarantee system so banks to provide credit
for SMEs;

Assist SMEs/MEs in non-financial problems such as start-ups, trainings, mentoring, etc;

Supporting development of new bank instruments for SMEs/MEs by providing accommodating
legislation: example, clear laws on transfer of receivables to support supply chain finance;

Entrepreneur skills for SMEs export.
9.
Feedback for the Secretariat: Do you have suggestions for more effective support by
APEC fora or the Secretariat? Any assessment of consultants, experts or other stakeholders to
share? The Secretariat examines feedback trends to identify ways to improve our systems.
We would like to thank the APEC Secretariat, in particular Mr Tu Anh Tuan and Ms Ha Thi Quynh
Phuong (Program Directors) and Ms Margarette Rose Romero, Ms Linnus Teo Siow Yen and Ms Joan
Alberto (Program Executives) for their kind help and enthusiasm in implementing this project.
SECTION C: Budget
Attach a detailed breakdown of the APEC- provided project budget, including:


Planned costs: 138,420 USD
Actual expenditures:
No.
Item Description
Budget
Actual
Balance
1.
Expert's Honorarium
8,000.00
5,000.00
3,000.00
2.
Simultaneous
interpretation fees
Direct labour / Contractor
(clerical, secteraries,
consultants)
Per Diem Speakers/Experts
Per Diem- Participants
1,800.00
1,800.00
0
31,200.00
31,200.00
0
4,920.00
4,305.00
615.00
12,300.00
6,765.00
5,535.00
25,600.00
8,273.78
17,326.22
39,400.00
10,925.97
28,474.03
3,200.00
3,000.00
1,000.00
0
2,970.00
990.00
3,200.00
30.00
10.00
3.
4.
5.
6.
7
Airfare Speakers/Experts
Airfare -Participants
8
9
10
Document and material
Photocopying
Communication
3
Variance Notes
Only 5 speakers are
eligible for honorarium
Only 11 participants
come from 20
participants planned
Variance of airfare
- Only for 11
participants from 20
participants planned,
and
- variance of airfare
Not utilized
11

Hosting
Component Total
Project Total
8,000.00
138,420.00
138,420.00
7,980.00
80,209.75
80,209.75
20.00
58,210.25
58,210.25
Variance notes: An explanation of any budget line under- or over-spent by 20% or more.
SECTION D: Appendices
Please attach the following documentation to the report as required. Note that the participant
contact list is a mandatory requirement for all Project completion reports.

v
Appendices
v
Experts / consultants list: contact info, job titles, roles, gender
v
Event Agenda
v
Reports, websites or resources created: links or soft copies
Post activity survey or other evaluation data (raw and/or
aggregated)
Other information or resources
Notes
Participant contact list: contact info, gender, job titles (mandatory)
FOR APEC SECRETARIAT USE ONLYAPEC comments: Were APEC project guidelines
followed? Could the project have been managed more effectively or easily by the PO?
PO has well managed the project. APEC guidelines are followed. PO is advised to consult
with other PO to avoid clash in time of various event to promote APEC-wide participation.
4
APPENDICE 1 – LIST OF PARTICIPANTS
Ha Noi, March 27th and 28th, 2014
No.
Name
Designation
Organization
Email address
Papua
New
Ghune
Mr Buckley Tine
Professional of
Directorate
General for
Productive
Development
Ministry of
Production
Buckley.Tine@dci.gov.pg
2
Mexico
Mr Leonardo
Erazo
Deputy Director
of Financial
Intermediaries
3
Indonesia
Dr Johny
Situmorang
Researcher
Bancomext
R&D for
Cooperatives and
SMEs, Ministry of
Cooperatives and
SMEs
Researcher
&D for Cooperatives
and SMEs, Ministry
of Cooperatives and
SMEs
1
Economy
4
Indonesia
5
Indonesia
6
Malaysia
7
Philippines
8
Philippines
Mr Junaidi
Akhmad
Ms Amarillis
Rahmita
Mdm Rafiza
Abdul Rajab
Mr Julius H.
Cainglet
Ms Venus
GensonHourani
Analyst
Ministry of Trade
SME Corporation
Malaysia
Labor
Representative
President
Director of
Financial
Support
BureauDirector
of Financial
Support Bureau
9
Thailand
10
Thailand
11
Malaysia
12
Indonesia
Mr Jorm
Mukdaprakorn
Mr Thitiwass
Vidhayaprasong
Ms Sherina binti
Supartin
Mrs Istiati
Hendraswani
13
Viet Nam
Mr Le Van
Khuong
Head of SME
Development
Division
14
Viet Nam
Mr Nguyen
Thanh Binh
Lecturer
15
Viet Nam
Ms Nguyen Thi
Kim Nhung
Lecturer
Analyst
Assistant
Deputy Director
junaidiseme@yahoo.com
amarillis.rahmita@gmail.com
rafiza@smecorp.gov.my
dabigdyul@gmail.com
Venus Group
venus_genson@yahoo.com;
Ministry of Trade
Enterprise
Development
Agency, Ministry of
Planningand
Investment
Business
Administration
Faculty, Banking
Academy
Business
Administration
Faculty, Banking
Academy
5
jwalker@situmorang.web.id
Micro, Small and
Medium Enterprise
Development Council
The Office of SME
PromotionThe Office
of SME Promotion
The Office of SME
Promotion
Malaysia's Central
Bank
Chief Official
lerazo@bancomext.gob.mx
jorm@sme.go.th
thitiwass@sme.go.th
sherina@bnm.gov.my
istiati_hendra@yahoo.com
khuonglv@mpi.gov.vn
binhnguyenthanh76@yahoo.com
nhungnkhvhnh@gmail.com
No.
Economy
Name
16
Viet Nam
Ms Nguyen Thi
Hai Binh
17
Viet Nam
18
Viet Nam
Ms Luu Vu Mai
Mr Hoang Ngoc
Phuong
19
Viet Nam
Mr Pham Thanh
Chung
Researcher
20
Viet Nam
Ms Nguyen
Minh Phuong
Head of Division
21
Viet Nam
22
Viet Nam
23
Viet Nam
Mr Tran Thanh
Son
Ms Luong Thi
Hong Hanh
Ms Trinh Thu
Trang
Viet Nam
Mr Le Trung
Thanh
24
25
Viet Nam
26
Viet Nam
27
Viet Nam
28
Viet Nam
Mr Nguyen Phu
Ha
Mr Luong The
Ky
Ms Do Thi To
Quyen
Mr Nguyen Hai
Diep
Designation
Organization
Email address
Head of Division
Offial
Institute of Financial
Strategy, Ministry of
Finance
Institute of Finance,
Ministry of Finance
maidiep301290@gmail.com
Deputy Director
VietinBank
Phuong.HN@vietinbank.vn
Head of Faculty
Institute of Financial
Strategy, Ministry of
Finance
Business
Administration
Faculty, University of
Industry
Business
Administration
Faculty, University of
Industry
Researcher
Academy of Finance
honghanhvkt@gmail.com
Researcher
Academy of Finance
trinhthutrang196@gmai.com
Acting Head of
Finance Banking Faculty
School of
Economics, Hanoi
National University
letrungthanh127@gmail.com
Lecturer
School of
Economics, Hanoi
National University
mshaphunguyen@yahoo.com
Official
VietcomBank
kylt.ho@vietcombank.com.vn
Official
VietcomBank
quyendtt.ho2@vietcombank.com.vn
Assistant to
Director
General
Institute of SME
Administration
Science, Viet Nam
SME Association
diepnguyen217890@gmail.com
29
Viet Nam
Mr Ta Van Ngo
Desk Official
30
Viet Nam
Mr Dinh Le Hai
Ha
Lecturer
31
Viet Nam
32
Viet Nam
33
Viet Nam
Ms Nguyen
Bich Ngoc
Mr Nguyen
Tuan Anh
Mr Dinh Tien
Duc
Lecturer
Deputy General
Secretary
Deputy General
Secretary
Institute of SME
Administration
Science, Viet Nam
SME Association
Institute of
International Trade
and Economics,
National Economic
University
Institute of
International Trade
and Economics,
National Economic
University
SME Association of
Hanoi
SME Association of
Hanoi
Viet Nam
Ms Cao Phuong
Ha
Offial
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
34
6
phamthanhchung@mof.gov.vn
khoa.haui@gmail.com
Sonthanthanh@gmail.com
ngo.vinasme@gmail.com
dinhlehaiha@gmail.com
hadhtmai@neu.edu.vn
ntanh76hbb@gmail.com
ntanh76hbb@gmail.com
hacp@moit.gov.vn
No.
35
36
37
38
39
40
41
42
Economy
Name
Designation
Organization
Email address
Viet Nam
Ms An Thuy
Duong
Offial
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
duongat@moit.gov.vn
Viet Nam
Mr Nguyen
Nang Tien
Offial
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
tiennn@moit.gov.vn
Viet Nam
Ms Pham
Quynh Mai
Deputy Director
General
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
maipq@moit.gov.vn
Viet Nam
Mr Bui Hong
Duong
Director
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
duongbh@moit.gov.vn
Viet Nam
Ms Ho Thi Kim
Chi
Deputy Director
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
chihk@moit.gov.vn
Viet Nam
Ms Vu Lien
Huong
Deputy Director
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
huongvl@moit.gov.vn
Official
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
habthai@moit.gov.vn
Official
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
trinm@moit.gov.vn
Viet Nam
Ms Bui Thai Ha
Viet Nam
Mr Nguyen
Minh Tri
43
Viet Nam
44
Viet Nam
45
Viet Nam
46
47
OECD
ADB
48
Indonesia
49
Viet Nam
50
Australia
Bank of
TokyoMitsubishi
UFJ
51
Mr Do Duy
Khanh
Ms Tran Thi
Minh Hong
Ms Nguyen Thi
Xuan
Mr Sergio
Arzeni
Mr Steven Beck
H.E. Dr
Choirul
Djamhari
Mr Tran Xuan
Chau
Professor
Andrew Terry
Mr Noritoshi
Murakami
Official
Multilateral Trade
Policy Dept, Ministry
of Industry and Trade
Vietnam Banking
Association
Deputy Head of
Division
Director
Head
OECD
ADB
sergio.arzeni@oecd.org
s.beck@adb.org
Ministry of SMEs and
Cooperatives
choiruldj@yahoo.com
University of Sydney
Business School
andrew.terry@sydney.edu.au
The Bank of TokyoMitsubishi UFJ, Ltd.
chanly@sg.mufg.jp
Official
Official
Deputy Minister
Deputy Director
General
Manager
52
Thailand
Mr Kunakorn
Makchaidee
53
Viet Nam
Dr Cao Sy Kiem
President
Business Venture
Promotion Co., Ltd,
Thailand
SME Association of
Viet Nam
Citibank
Mr Raymond
Lim
Senior Vice
President, Sales
Team
Citibank
54
President
7
khanhdd@moit.gov.vn
hongttm.vnba@gmail.com
xuanvnba@gmaill.com
kunakorn.bvp@gmail.com
raymond.lim@citi.com
No.
55
Economy
Korea
56
Malaysia
57
Viet Nam
58
SWIFT
59
Viet Nam
60
61
Philippines
Viet Nam
62
Viet Nam
63
Viet Nam
64
Viet Nam
65
Viet Nam
66
Viet Nam
67
Viet Nam
68
Viet Nam
69
Viet Nam
70
Viet Nam
71
Viet Nam
72
Viet Nam
73
Viet Nam
74
Viet Nam
75
Viet Nam
76
Viet Nam
77
Viet Nam
78
Viet Nam
79
Viet Nam
Name
Designation
Organization
Email address
Mr Hongyeol
Lee
Overseas
Marketing
Division
Small & Medium
Business
Administration
(SMBA), Korea
hongyeol@smba.go.kr
Senior Director,
Economics and
Policy Planning
Division
SME Corporation
Malaysia
jothi@smecorp.gov.my
Deputy Director
VCCI
dinhhungvcci@gmail.com
SWIFT
Franck.DEPRAETERE@swift.com
MOIT
maipq@moit.gov.vn
Venus Group
Academy of Finance
Senior Official of Viet
Nam to APEC
Viet Nam Finance
Times
venus_genson@yahoo.com
vututhanhaof@gmail.com
Voice of Viet Nam
Business & Trade
Magazine
Industry & Trade
Journal
phamngocha@gmail.com
camvankinh@gmail.com
Press
Youth Newspaper
Viet Nam News
Agency
Press
Customs Newspaper
nguyenthanh141@gmail.com
Press
People Newspaper
phamthanhtrand@gmail.com
Press
Business Times
nguyencaman.tbkd@gmail.com
Press
VTC 10
Office of Ministry of
Industry and Trade
Transportation
Newspaper
Brandname
Newspaper
Advertising
Newspaper
Economics and
Anticipation
Newspaper
Urban Economy
Newspaper
Viet Nam Economy
Newspaper
phanhonglien@gmail.com
Mdm
Karunajothi
Kandasamy
Mr Dinh Manh
Hung
Mr Franck de
Praetere
Ms Pham
Quynh Mai
Ms Venus
GensonHourani
Dr Vu Tu Thanh
Mr Luong
Hoang Thai
Mr Tran Dieu
Thien
Ms Pham Ngoc
Ha
Ms Le Thi Viet
Hang
Ms Tran Thuy
Ngoc
Mr Cam Van
Kinh
Mr Ta Quy
Toan
Ms Nguyen Thi
Thanh
Ms Pham Thi
Thanh Tra
Ms Nguyen
Cam An
Ms Phan Hong
Lien
Mr Vu Viet
Thanh
Ms Nguyen An
Na
Ms Kieu Tuyet
Hoa
Ms Le Bich
Phuong
Ms Duong Le
Van
Ms Tran Thu
Thao
Mr Nguyen Duc
Manh
Deputy Director
General
President
Director
General
Press
Press
Press
Press
Press
Press
Press
Press
Press
Press
Press
Press
8
thailh@moit.gov.vn
thientrantt@gmail.com
hanglecnvn@yahoo.com
tranthuyngoc2005@yahoo.com
quangtoan.vna@gmail.com
thanhvv@moit.gov.vn
haiquynhbbd@gmail.com
kieutuyethoa@gmail.com
phuongvir@gmail.com
levanktdb@gmail.com
nguyenmanhtbkt@gmail.com
No.
Economy
80
Viet Nam
81
Viet Nam
Name
Ms Nguyen Thi
Kim Tuyen
Mr Nguyen
Ngoc
Designation
Organization
Email address
Press
E-Industry and Trade
Newspaper
tuyentdh2010@yahoo.com.vn
Press
VITU
Ngocnt208@gmail.com
9
APPENDICE 2 - LIST OF EXPERT/ CONSULTANT
Consultant:
Ms. Le Huong Giang
Address
27 Hang Dau street, Hoan Kiem district, Ha Noi, Viet Nam
Phone
84-945-989.898
Email
lehuonggiangbebe@gmail.com
Position:
Consultant for the APEC Project SME 06-2013, APEC Public – Private
Dialogue on Addressing Impediments for SMEs and MEs in Accessing
Trade Finance
March 27 - 28, 2014, Ha Noi, Viet Nam
Scope of Work
Work coverage includes:
Work coverage includes:

Developing an overall working plan, including detailed work needed to be done to implement
the project;

Collaborating with the Organizing Committee to develop the agenda of the Dialogue with
updates and revisions if necessary and with prior discussions with the Project Overseer(s);

Arranging logistics arrangements for the organization of the Dialogue (including the preparation
of the General Information, the Dialogue’s venue);

Preparing and collect all evaluation forms and evaluation report etc, including the evaluation
form for speakers and participants to fill in at the end of the Dialogue (2 nd day);

Identifying possible issues expected to be discussed at the Dialogue;

Inviting, identifying and allocating roles for moderators to conduct agenda of the Dialogue;

Recommending appropriate speakers and undertake necessary procedures to invite
appropriate speakers to attend the Dialogue;

Facilitating networking of speakers and involved organizations;

Suggesting and inviting Vietnamese speakers who are at senior-level to make presentations/
discussions at the Dialogue;

Inviting Vietnamese participants, including policy makers and business representatives, to
attend the Dialogue (with prior discussions with the Project Overseer);

Producing recommendations on the best way to implement the project and preparing a
summary report of the Dialogue’s outcomes;

Compiling materials received before and during the Dialogue;

Helping the Project Overseer upon her request relating the content of the project as well as the
organizational work of the project.
10
APPENDICE 3 – AGENDA
APEC Public - Private Dialogue on Addressing Impediments of SMEs and MEs in Accessing
Trade Finance
Day 1:
Thursday, 27 March 2014
Time
8:30 - 9:00
9:00 – 9:15
Schedule
Registration
Opening Speech
by H.E. Mr Le Duong Quang, Deputy Minister, Ministry of Industry and Trade of Viet Nam
Moderator:
Mr Steven Beck, Head, Trade Finance, Private Sector Operations Dept, Asia Development Bank (ADB)
Session 1: Overview of Impediments, challenges and difficulties of Small and
Medium Sized - Enterprises (SMEs) and Micro-enterprises (MEs) in Accessing
Trade Finance in the Asia Pacific region.
9:15 - 9:45
Speaker:
Mr Sergio Arzeni, Director, OECD Centre for Entrepreneurship, SMEs and Local
Development
9:45 – 10:00
Discussions
Moderator:
Mr Steven Beck, Head, Trade Finance, Private Sector Operations Dept, Asia Development Bank (ADB)
Session 2: Different Perspectives on the Impediments of SMEs and MEs in
Accessing Trade Finance and Suggested Solutions to Tackle these Impediments
in APEC
The Public Sector Perspective
10:00 – 10:45
Speakers:
-
H.E. Dr Choirul Djamhari, Deputy Minister, Ministry of Cooperatives and SMEs,
Indonesia
-
Ms Ha Thu Giang, Deputy Director, Division of State Credit Policy, Department of
Credit Policy for Economic Sector, State Bank of Viet Nam
10:45 – 11:00
Discussions
11:00 – 11:30
Coffee Break
11
The Academic Perspective
11:30 – 12:00
Speakers:
-
Professor Andrew Terry, Chair of Discipline of Business Law, Professor of Business
Regulation, University of Sydney, Australia
12:00 – 12:15
Discussions
12:15 - 14:00
Lunch
Moderator:
Mr Sergio Arzeni, Director, OECD Centre for Entrepreneurship, SMEs and Local Development
The Private Sector Perspective
Speakers:
-
Mr. Noritoshi Murakami, General Manager, Bank of Tokyo-Mitsubishi UFJ in
Singapore
-
Mr.Kunakorn Makchaidee, President, Business Venture Promotion Co., Ltd,
Thailand
-
Ms Venus Genson – Hourani, President, Venus Group, the Philippines
-
Dr Cao Sy Kiem, Chairman, Association of SME, Viet Nam
14:00 – 15:30
15:30 – 15:45
Discussions
15:45 – 16:15
Coffee Break
Regional and International Financial Institutions’ Experiences
16:15 – 17:00
17:00 – 17:15
-
Types of Services Provided
-
Provision Arrangements (Terms of Lending)
-
Difficulties in providing financial support for SMEs and MEs
Speaker:
-
Mr Steven Beck, Head, Trade Finance, Private Sector Operations Dept, Asia
Development Bank (ADB)
-
Mr Raymond Lim, Senior Vice President, Citi Commercial Bank
Discussions
Buffet dinner hosted by the Ministry of Industry and Trade of Viet Nam
18:30 - 21:30
(Venue: SEN Restaurant, 614 Lac Long Quan Street, Ha Noi)
12
Day 2:
Friday, 28 March 2014
Time
Schedule
Moderator:
Professor Andrew Terry, Chair of Discipline of Business Law, Professor of Business Regulation, The University
of Sydney, Australia
Session 3:
Case studies: Best Practices in Addressing Impediments of SMEs and MEs in
Accessing Trade Finance in APEC Economies
Speakers:
9:00 - 10:15
-
Mr Hongyeol Lee, Overseas Marketing Division, Small & Medium Business
Administration (SMBA), Korea
-
Mdm. Karunajothi Kandasamy, Senior Director, Economics and Policy Planning
Division, SME Corporation Malaysia
-
Mr Dinh Manh Hung, Deputy Director, SME Development Center, Viet Nam’s
Chamber of Commerce and Industry
-
Mr. Franck de Praetere, Payments and Trade Markets, Asia Pacific, SWIFT
10:15 – 10:30
Discussions
10:30 – 10:45
Coffee break
Moderator:
Dr Vu Tu Thanh, Academy of Finance, Viet Nam
10:45 – 11:55
Session 4: Policy Recommendations for future activities and cooperation program
within APEC on promoting trade finance for SMEs and MEs.
(What should be done more to financially support to SMEs and MEs)
11:55 - 12:00
Dialogue’s Wrap-up
12:00 – 14:00
Lunch
14:00 - 16:00
Water puppetry show at Thang Long Puppetry Theatre (Complimentary event, hosted by
the Ministry of Industry and Trade of Viet Nam)
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APPENDICE 4 – SUMMARY REPORT
I. Introduction
On March 27th and 28th, 2014, APEC Public – Private Dialogue on Addressing Impediments of
SMEs and MEs in Accessing Trade Finance, initiated by Viet Nam and co-sponsored by Indonesia
and the Philippines, was held in Ha Noi, Viet Nam. There were 16 speakers and 70 other participants in
the Dialogue, including representatives from 10 APEC member economies (Australia, Indonesia, Japan,
Korea, Malaysia, Mexico, Papua New Guinea, the Philippines, Thailand, Viet Nam), two international
organizations (ADB – Asian Development Bank and OECD – Organization for Economic Cooperation
and Development), and two international banks ( Citibank, Bank of Tokyo-Mitsubishi UFJ).
The Dialogue was targeted to exchange information on impediments that SMEs and MEs encounter in
accessing trade finance in APEC member economies to better integrate into regional and international
markets. It also aimed at developing a set of recommendations, as a reference tool for APEC member
economies, especially for SMEWG, to tackle practical as well as potential impediments that SMEs and
MEs have been encountering in accessing trade finance in the Asia – Pacific region. Last but not least,
the Dialogue was expected to continue and follow-up good cooperation and coordination among trade
finance policy-makers, regulators and SMEs/MEs from previous APEC SME Trade Finance Conference,
held in March 2013 in Manila, the Philippines.
II. Background
1. This project is designed to implement APEC Leaders and Ministers’ instructions in 2011 and 2012,
as this is a practical effort to address the SMEs and MEs’ challenge of “lack of access to financing” (one
of the top nine (9) barriers facing our SMEs in trading in the Asia Pacific region). During the 23 rd APEC
Ministerial Meeting in Honolulu (Hawaii, USA) in 2011, Ministers endorsed the Annex C of Statement
on “Actions to Address Barriers Facing SMEs in Trading in the Region”, which is consisted of trade
finance as one of main barriers to SMEs and MEs. In 2012, APEC SME Ministers, once again, reiterated
“the importance of addressing trade barriers identified in Big Sky, Montana” and “instructed officials to
continue efforts to reduce such barriers to SMEs and MEs”.
2. This project is also in line with instructions of APEC Ministers in 2009 to promote trade financing for
SMEs. During the APEC Ministerial Meeting in Singapore in 2009, Ministers encouraged “officials to
sustain efforts to strengthen capabilities in the area of trade finance.” They also called “upon APEC
members to continue the implementation of necessary policies and measures to support trade finance
and to continue their collaboration with their finance counterparts.”
Additionally and importantly, this project will partly contribute to the 2013 - 2016 Strategic Plan of the
SMEWG as financing, and “strengthening SMEs’ access to financing” in particular, is one of the main
priorities of the 2013 - 2016 Strategic Plan of the SMEWG.
Themes covered during the two-day event included: (i) Market gaps for trade finance and their impact
on economic growth and jobs; (ii) Overview of impediments, challenges and difficulties of SMEs and
MEs in accessing trade finance in the Asia – Pacific region, (iii) Different perspectives on the
impediments of SMEs and MEs in accessing trade finance and suggested solution to tackle the
impediments in APEC, (iii) Case studies: Best practices in addressing impediments of SMEs and MEs
in accessing trade finance in APEC economies, (iv) Policy recommendations for future activities and
cooperation program within APEC on promoting trade finance for SMEs and MEs.
III. Discussion
Outcomes
The APEC Public – Private Dialogue on Addressing Impediments of SMEs and MEs in Accessing Trade
Finance included 2 days for presentations and discussions on impediments that SMEs and MEs have
been facing in accessing trade finance and suggested solutions to overcome these impediments. The
last session (recommendations for future activities) was overwhelmed with active discussions of all
speakers and participants who all had an opportunity to share what they can take away from the
Dialogue as well as to suggest potential APEC activities related to trade finance or other APEC capacity
14
building activities. Overall, the Dialogue achieved its main objectives as described in the project
proposal. Moreover, all participants considered this as a valuable chance for networking among experts
in the field of trade finance for SMEs and MEs within and outside the APEC region.
Key Issues Discussed
Opening remarks
In his opening remarks, Mr Le Duong Quang (Deputy Minister, Ministry of Industry and Trade, Viet
Nam), stressed the importance of the Dialogue in the light that SMEs and MEs have accounted for over
90 per cent of total enterprises in APEC developing economies, including Viet Nam. He reiterated the
importance of efficient access to trade finance for SMEs and MEs in doing and expanding businesses.
He hoped that with intensive presentations of speakers and active discussions of all participants, the
Dialogue would offer a worthwhile opportunity for scholars, policy-makers, bankers, enterprises and
business associations within and outside the Asia-Pacific region to discuss and initiatve suitable
strategies and policies to contribute to the ultimate development of regional SMEs and MEs.
Dialogue’s sessions
Experts provided presentations on the following topics:
1/ Mr Sergio Arzeni (Director of Centre for Entrepreneurship, SMEs and Local Development, Head
of the LEED Programme, OECD) gave an in-depth presentation to introduce the overview on
“Impediments, challenges and difficulties of SMEs and MEs in accessing trade finance in the Asia –
Pacific region”. He reiterated that international trade is no longer the domain of multi-national enterprises
and SMEs have better performed with higher productivity and greater diversification. However,
challenges still remain, for example, in terms of access to finance, SMEs and entrepreneurs in Asia
have problems with enhancing bankability. Also, there are difficulties in broadening the range of
instruments of accessing to finance. In conclusion, Mr Arzeni provided some policy recommendations
on access to finance: Firstly, public financial institutions play a key role in this process. They help
providing economic and financial additionality and reducing risk and transaction costs of lending to
SMEs. In addition, public financial institutions also encourage co-finance agreements and risk sharing
with the private sector. Secondly, it is essential to facilitate the development of market mechanisms to
broaden the range of instruments. Last but not least, there is a need to develop an evaluation culture
on accessing to finance.
2/ Session 2 on “Different perspectives on the impediments of SMEs and MEs in accessing trade finance
and suggested solution to tackle the impediments in APEC” was divided into 4 sub-sessions with various
views from (i) the public sector, (ii) the academic sector, (iii) the private sector, and (iv) regional and
international financial institutions’ experience.
2.1/ There were 2 speakers presenting during Sub-session on “Different perspectives on the
impediments of SMEs and MEs in accessing trade finance and suggested solution to tackle the
impediments in APEC: the public sector’s perspectives”: H.E.Dr. Choirul Djamhari, Deputy Minister,
Ministry of Cooperatives and SMEs, Indonesia and Ms Ha Thu Giang, Deputy Director, Division
of State Credit Policy, Department of Credit Policy for Economic Sector, State Bank of Viet Nam.

H.E.Dr. Choirul Djamhari’s presentation was comprehensive, with highlights on perceived major
impediments for trade financing for SMEs. Those are: limited access to competitive financing facilities,
costs of financing and other unfavorable lending conditions for SMEs, business licensing and permits,
transfer of funds, lack of sufficient market credibility, tax regulation and administration, absence of
reliable and updated market data and information, weak accounting report and unreliable financial
statements etc. Accordingly, Dr Djamhari recommended several policies to deal with above-mentioned
impediments, such as extending the benefit of financial services to those who do not have access to the
financial system, providing payment facilitation, enabling secure and timely payment across borders,
financing, or simplifying the procedure for financing to parties involved in trade transaction process,
strengthening risk mitigation system, establishing an export consortium, promoting responsible
innovative approaches to increase financial eligibility of SMEs. He also pointed out 2 key
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recommendations, which are (i) revitalizing the existing agency for SMEs and trade facilitation to act as
international intermediary among the International Financial Institutions, the Multilateral Development
Banks and export credit agencies, mainly to promote more effective credit guarantee mechanism; and
(ii) encouraging regional collaboration to facilitate trade finance for SMEs by strengthening cooperation
between regional banks and regional credit guarantee corporations. Dr Djamhari briefed on the role of
Central Bank of Indonesia and government support to assist SMEs through credit guarantee scheme.
Furthermore, he pointed out the role of Government in providing non financial facilities to SMEs as well
as trade financing facilitated by Export Import Bank of Indonesia.

Ms Ha Thu Giang gave an overview on difficulties that SMEs and MEs have faced in accessing to trade
financing, such as challenges from an economic downturn, difficulties within SMEs and MEs (inefficient
financial records, constraint in resources to develop feasible business plans, etc), obstacles from credit
institutions (assessing business plans, providing short-term loans only, inefficiency in dealing with
collateral and control of loans, etc). Based on that background, Ms Ha Thu Giang suggested several
recommendations. Those are: expansion of credit for SMEs and MEs, simplification of procedures for
SMEs and MEs applying for trade finance, enhancing efficiency in assessing business plans and control
of loans, establishment of SMEs/MEs Assistance Funds, etc.
2.2/ There were 2 speakers presenting during Sub-session on “Different perspectives on the
impediments of SMEs and MEs in accessing trade finance and suggested solution to tackle the
impediments in APEC: the academic perspectives”: Dr. Andrew Terry, Professor of Business
Regulation, the University of Sydney Business School, Australia and Ms Luu Vu Mai from the
Institute of Financial Economics, Viet Nam.

Professor Andrew Terry shared information that there were from 365 to 445 micro, small and medium
enterprises in emerging markets, but 45-55 per cent of the formal SMEs do not have access to formal
institutional loans or overdrafts (for micro and informal SMEs, this figure was 65-72 per cent). He stated
that finance was the key constraint on SME growth and innovation due to poor access to finance, higher
borrowing costs and more onerous loan conditions, reduced willingness and ability of banks to loan, etc.
With regards to impediments to SMEs accessing trade finance, Professor Terry emphasized 3 elements:
(i) Information gaps; (ii) Lack of collateral; (iii) The enabling environment. From that basis, he stressed
several possible solutions to address these impediments. In terms of information gaps, he suggested 2
solutions: (i) improving financial literacy of SMEs and MEs. Public sector intervention and alternative
funding arrangements will help to tackle the challenges in lacking of collateral. Finally, prudential and
supervisory frameworks, legal and regulatory frameworks and financial infrastructure will be key factors
for the enabling environment. He concluded that a one-size-fits-all approach to SME financing is not
practicable, and governments, financial institutions and the SME sectors must contribute to the
solutions.

Ms Luu Vu Mai presented a pragmatic presentation on solutions for Vietnamese SMEs and MEs to
address difficulties in accessing to trade finance. First and foremost, the Government, Ministries and
provinces in Viet Nam should enhance their institutional capacities and ease of doing business by
improving the legislative system, reforming administration to reduce costs of business etc. Second,
SMEs and MEs should focus on corporate governance and innovation, to add value for their business
and products. Third, commercial banks in Viet Nam should expand their credit by supplying a wider
range of products and instruments, and to enhance their credit quality and credit control.
2.3/ Speakers from 4 APEC member economies provided presentations on the topic of “Different
perspectives on the impediments of SMEs and MEs in accessing trade finance and suggested solution
to tackle the impediments in APEC: the private sector’s perspectives.”

The presentation of Mr Noritoshi Murakami (General Manager, Bank of Tokyo-Mitsubishi UFJ –
BTMU - in Singapore) was divided into 4 parts: (i) Introduction; (ii) BTMU’s perspectives; (iii) case
studies; and (iv) summary. Mr Murakami introduced that BTMU indirectly supports SMEs and MEs
through their Japanese customers by means of Vendor Finance and Usance Payable At Sight. BTMU
also promoted collaboration with local financial institutions and can support SMEs and MEs through the
local networks of such banks. He summarized that BTMU can indirectly support SMEs and MEs with
their risk-taking capability towards Japanese corporations (vendor finance) or offer cost-effective
16
financial support for SMEs and MEs (importers) with their risk-taking capability towards L/C issuing
banks.

Ms Venus Genson-Hourani (President, Venus group, the Philippines) listed major impediments she
has faced in accessing finance. Those are: (i) complicated application procedures, (ii) need informal
payment, (iii) collateral requited with TCTs, (iv) no guarantee, (v) high interest rates, (vi) mismatch loan
size and maturity. From her point of view, several elements are highlighted to address these
impediments, such as good governance, addressing inefficiency, accountability, transparency,
minimizing corruption etc.

Mr Kunakorn Makchaidee (President, Business Venture Promotion Co., Ltd, Thailand) provided
an interesting presentation, with focus on non bank financial services as ways out of difficulties in finance
accession, in which, venture capital and factoring play a key role. He emphasized that factoring is a
simple process that converts accounts receivable into immediate cash, or in other words, factoring is a
financial transaction in which a business sells its account receivable to a third party (called a factor) at
a discount. Towards a sustainable enterprise, three key elements are (i) complete financial products
and services, (ii) accountability, and (iii) good corporate governance. He concluded his presentation by
giving an example on a recent recordable fund raise of 2.1 billion USD for Bangkok Sky Train in IPO.

Dr Cao Sy Kiem (Chairman, SME Association, Viet Nam)’s presentation covered 2 main parts: (i)
difficulties in accessing to trade finance and (ii) recommendations. He listed general challenges of
Vietnamese SMEs in trade finance accession, namely: low registered capital, unqualified mobilized
capital from the stock market, rare joint mobilised capital, low profit from re-investment etc. From his
perspective, the major impediment is unfavorable and hindered legislative environment for SMEs in
accessing to trade finance. Other impediments are: lack of a clear and concrete guidance for
implementation, bureaucratic administrative procedures, etc. Finally, he highly recommended that Viet
Nam should early develop and approve SMEs Law, enhance efficiency in coordination between central
and local authorities, establish strict dispute settlement to create credibility and motivation for enterprises
and so on.
2.4/ During the next Sub-session, Mr Steven Beck, Head, Trade Finance, Private Sector Operations
Department, Asia Development Bank (ADB) and Mr Raymond Lim, Senior Vice President, Citi
Commercial Bank shared experience from the perspectives of regional and international financial
institutions’ experiences (types of services provided, provision arrangements, difficulties in providing
financial support for SMEs and MEs.)

Mr Steven Beck said that an ADB study showed international market gap for trade finance of $1.6
trillion, of which $425 billion is in Asia. He also said the ADB study suggests that access to 5%
more trade finance would create 2% more economic growth and require approximately 2% more
jobs. He identified 4 main reasons for the market gaps: (i) low (or no) country ratings, (ii) weak
banks in developing countries, (iii) Anti-money Laundering/ “Know your clients” requirements, (iv) Basel
guidelines/ de-leverage. Then, he introduced ADB’s Trade Finance Program (TFP), which fills market
gaps by providing guarantees and loans through banks to support trade. TFP focuses on the most
challenging markets where market gaps are proportionally largest. In 2013 alone, TFP support $4.03
billion in trade, of which $2.3 billion was co-financed. In addition to the TFP, ADB is now implementing
a new Supply Chain Finance Program to enhance its support of SMEs. Supply chain finance risk
assessment is not based on SMEs’ traditional problems such as collateral and financials and hold a lot
of promise to close market gaps and provide access to finance for SMEs.

Mr Raymond Lim made a pragmatic presentation on difficulties in providing finance to SMEs and MEs.
He highlighted typical profile of SMEs and MEs in corporate structure (owned by individuals, family
owned, low equity base), controls (weak finance team, inadequate financial controls), business (low
bargaining power, tight cash flows, low sales/profitability). Therefore, SMEs and MEs are at an inherent
disadvantage when trying to obtain credit and pay higher interest costs as banks offset their risk.
Meanwhile, banks have tightened on lending criteria since the Global Financial Crisis. In the views of
Mr Lim, SMEs should grow by managing their cash flow carefully and hiring professional help in
managing their financial controls and cash flow movements. Mr Lim concluded by highlighting the fact
17
that banks typically have SME lending programs, but these come at higher costs and with requirement
to provide collateral.
3/ During the 3rd Session on “Best Practices in Addressing Impediments of SMEs and MEs in Accessing
Trade Finance in APEC Economies”, there were four speakers sharing different and interesting
perspectives of APEC member economies.

Mr Hongyeol Lee (Overseas Marketing Division, Small and Medium Business Administration,
Korea) outlined his presentation in 6 parts: (i) Introducing Korea SMEs; (ii) Trade finance scheme; (iii)
Best practices for supporting SMEs; (iv) Performance; (v) Implication; and (vi) Others. He reiterated that
SME growth have encountered key constraints, including barriers to formal finance (high transaction
costs, imperfect information, high default risk of SMEs, limited collateral) and barriers to formal finance
(fail to address the concerns of lenders, lack of technical capacity to prepare and present convincing
business plans and bankable proposals, financial difficulties). In addition, Mr Lee provided interesting
case studies on best practices for supporting SMEs: (1) Increase of SMEs’ access to finance through
developing new programs (the Export-Import Bank of Korea), (2) Increase of SMEs’ access through
establishing SME exclusive financial guarantee fund (Korea Credit Guarantee Fund), (3) Increase of
SMEs’ access through improving technology appraisal system (Korea Technology Finance
Corporation), (4) Increase of SMEs’ access through investment of venture capital (Korea Venture
Investment Corporation), (5) Increase of SMEs’ access through sharing credit risk of bank (Korea
Finance Corporation), (6) Increase of SMEs’ access through angel investment (Korea Business Angel
Association), (7) Increase of SMEs’ access through Government role enlargement (Korea Intellectual
Property Office), (8) Increase of SMEs’ access through Government loan (Small and Medium Business
Corporation). In conclusion, he withdrew several lessons learned, such as to expand supply of
technology finance for innovate SMEs possessing high-technology, to differentiate role and
responsibility of respective financial institutions, to development assessment tools predicting SME
potential success, to establish and develop system to avoid overlapped investment for specific SMEs,
to create new finance programs through cooperation among related government agencies or with
relevant institutions, etc.

Mdm Karunajothi Kandasamy (Senior Director, Economics and Policy Planning Division, SME
Corporation, Malaysia) approached the issue from a different perspective. Her presentation covered 4
parts: (i) Background on SME development; (ii) SME financing landscape, (iii) National objectives and
impediments of SMEs to trade financing, and (iv) Long term strategy and conclusion. Mdm Kandasamy
mentioned that SME growth was supported by well developed financial landscape, such as BNM Special
Funds and Guarantee Schemes, Government Funds and Schemes, Credit Guarantee Schemes, Credit
Bureau Malaysia, Government Crisis Fund. She stated several impediments to trade financing, namely
country risks, limited product range to meet exporter demand, lack of understanding of financial
institutions in new areas/ markets, volatility in demand dependent on overseas markets, disproportionate
cost of financing, complex documentation, etc. Mdm Kandasamy concluded by recommending long term
strategies to step up trade financing to raise SME supports. Those are: (i) more flexible payment terms,
(ii) create demand through capacity building of SMEs, (iii) affordable pricing via online and other cost
savings, (iv) comprehensive product range to meet market demands.

Mr Dinh Manh Hung (Deputy Director, SME Development Center, Viet Nam’s Chamber of
Commerce and Industry) divided his in-depth presentation into 5 parts: (i) Economic circumstances of
Viet Nam in 2013; (ii) Report on Vietnamese enterprises movement in 2013; (iii) Recommendations for
enterprises; (iv) Policy solutions for Government; (v) Recommendations for supportive measures. With
regards to difficulties in accessing to trade finance, Mr Dinh Manh Hung highlighted 3 factors: (i) Barriers
on related procedures for bank loans and conditions for obtaining loans; (ii) The ratio of non-performing
loans of banks greatly increased; (iii) enterprises have to fully meet all lending conditions of banks. He
emphasized some recommendations for enterprises, such as cash flow balancing, liquidity
enhancement, inventory payment clearance, creating a supervisory mechanism, improving risk and
uncertainty management skills etc. For the Government of Viet Nam, he suggested that it should support
the Business Process Re-engineering program, promote the Public Sector Investment restructuring
program, restructure credit institutions and continue to progress business environment. In conclusion,
he recommended a number of supportive measures that may help SMEs and MEs to better access to
trade finance, including progressing the property registration systems to improve SMEs’ collateral
18
security and the certification of land use, enhancing the efficiency of People’s Credit Funds, adopting
several business credit evaluation methods, etc.

Mr Franck de Pratere (Payments and Trade Markets, Asia Pacific, SWIFT) started his presentation
by introducing on data and market trends. He highlighted the roles of SWIFT in helping banks to provide
innovative trade and supply chain services, with the utilization of over 9,000 financial institutions in 209
countries. What is more, Mr Pratere briefed that a bank payment obligation (BPO) is an irrevocable
undertaking given by one bank to another bank that payment will be made on a specified date after a
successful electronic matching of data according to an industry-wide set of rules. Last but not least, he
provided three cases to reveal the importance of BPO: (i) Seller mitigates the risk of non-payment or
payment delay, (ii) Buyer mitigates the supplier default risk, (iii) Supplier mitigates liquidity risk.
IV/
Conclusion and Recommendations
1/ The dialogue generally concluded that: (i) there are market gaps for trade finance that hinder greater
trade, economic growth and job creation – the ADB has data supporting this conclusion; (iii) reasons for
the market gaps were identified; (iv) measures to reduce the market gap – including multilateral
development bank programs such as ADB’s Trade Finance Program, along with new initiatives such
supply chain finance – are being taken and are having positive effect, but more action is required to
close the gaps to create more growth and jobs.
Participants also said that the Dialogue had provided a great networking opportunity for stakeholders
participating in SMEs/MEs development and providing trade finance for SMEs/MEs.
2/ The Dialogue concluded with a discussion of possible future activities to continue this project.
Participants would like to see the continuity of this activity with suggestion on collaboration between
APEC Business Advisory Council (ABAC) and SME Working Group, as in July 2013, ABAC conducted
a Framework for Small, Medium and Micro Enterprises Financing.
For several participants, venture capital for SMEs and MEs development in an interesting area that
APEC may deepen their activities. However, there was also comment that venture capital is a high risk
industry, with only the ratio of success of 10 – 20 per cent.
3/ Follow-up activities/Dialogues should consider the following topics:

Continue effort to track market gaps for trade finance and their impact on growth and jobs. A second
ADB study quantifying market gaps and their impact is expected this year;

Continue support for multilateral development bank and export credit programs in trade and supply chain
finance to help fill market gaps;

Establishment of training center for SMEs and MEs: enhancing financial literacy, financial statements,
business plans, corporate governance, knowledge of financial products -- among SMEs may help close
gaps;

Sharing information on venture capital. While different from trade finance, venture capital was seen as
lacking and critical for more SME development;

Establishment of Government Funds for SMEs/MEs development and reallocation;

Sharing information among APEC economies to develop guarantee system so banks to provide credit
for SMEs;

Assist SMEs/MEs in non-financial problems such as start-ups, trainings, mentoring, etc;
19

Supporting development of new bank instruments for SMEs/MEs by providing accommodating
legislation: example, clear laws on transfer of receivables to support supply chain finance;Entrepreneur
skills for SMEs export.
20
APPENDICE 5 – EVALUATION FORM
Please indicate your level of agreement with the statements listed in the table below.
Strongly
Agree
Agree
Disagree
COMMENTS (Continue on
back if necessary)
The objectives of the training
were clearly defined
The project achieved its
intended objectives
The agenda items and topics
covered were relevant
The content was well
organized and easy to follow
Gender issues were
sufficiently addressed during
implementation
The trainers/experts or
facilitators
were well prepared and
knowledgeable about the
topic
The materials distributed
were useful
The time allotted for the
training was sufficient.
1. How relevant was this project to you and your economy?
5
4
3
2
1
very
mostly
somewhat
a little
not much
Explain:___________________________________________________________________________
_________________
2.
In your view what were the project’s results/achievements?
Explain:___________________________________________________________________________
_________________
3. What new skills and knowledge did you gain from this event?
Explain:___________________________________________________________________________
_________________
4.
Rate your level of knowledge of and skills in the topic prior to participating in the event:
5
4
3
2
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1
very high
5.
high
medium
low
very low
Rate your level of knowledge of and skills in the topic after participating in the event:
5
very high
4
high
3
medium
2
low
1
very low
Explain:______________________________________________ ___________________
6. How will you apply the project’s content and knowledge gained at your workplace? Please provide
examples (e.g. develop new policy initiatives, organise trainings, develop work plans/strategies, draft
regulations, develop new procedures/tools etc.).
Explain:____________________________________ ____________________________
7. What needs to be done next by APEC? Are there plans to link the project’s outcomes to subsequent
collective actions by fora or individual actions by economies?
________________________________________________
8. How could this project have been improved? Please provide comments on how to improve the project,
if relevant.
________________________________________________
________________________________________________
________________________________________________
Participant information (identifying information is optional):
Name:
Organisation/Economy:
Email:
Gender: M / F
Thank you. Your evaluation is important in helping us assess this project, improve project
quality and plan next steps.
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