1245 Dartmouth Road
Flossmoor, IL 60422
Phone: 708-466-6690
Email: bfeps@yahoo.com
Monica C. Harris
OBJECTIVE:
To enhance the lives of my subordinates, superiors and clients by standing as a constant
model of intelligent and stimulating support in pursuit of the greatest levels of production and
output.
PROFESSIONAL
EXPERIENCE:
Director of Business Development
Efficient Estates, July 2012 – Present
 Increased client base by more than 250% over 4 months of service.
 Developed client generation and retention systems
 Negotiated lease contracts for office space
 Acquired production licenses in three additional states over a 60 day term
 Achieved two production certifications over a 30 day term
 Originated, developed and organized an operations procedure manual
 Forecasted and budgeted a 12-month sales strategy
 Originate the development of financial advisory teams consisting of but not
limited to tax, legal, banking, insurance, investment and credit professionals
 Conduct financial information presentations
 Evaluate collateralized loan deals
 Calculate and propose alternative loan deals
 Delegate administrative tasks
 Delegate client action plans
 Educate clients and financial advisory teams
 Recommend solutions to client financial problems
 Help clients to intelligently communicate with other financial experts
 Analyze existing financial portfolios of fixed annuity and insurance products
 Interpret financial plans composed by investment advisors
 Manage personal financial budgets
 Manage retention of client/advisor relationships
 Illustrated quality control of client financial and wealth literacy comprehension
 Collaborate with and guide financial advisory teams
 Consult with clients
 Develop 5-year strategic plan
VP of Sales, Benefits Specialist
Gary Harris Private Client Group, November 2009 – July 2013
 Produced over $1M in production credits over a 12-month term
 Analyzed existing financial portfolios of fixed annuity and insurance products
 Interpreted financial plans composed by investment advisors
 Managed personal financial budgets
 Managed retention of client/advisor relationships
 Illustrated quality control of client financial and wealth literacy comprehension
 Collaborated with and guided financial advisory teams
 Consulted with clients
 Established a book of business of insurance clients
 Executed a variety of networking and follow up activities
 Analyzed existing insurance products for clients and customers
 Recommended insurance products for purchase
 Delivered financial presentations to groups
 Completed insurance applications and supporting documentation
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Collaborated with underwriters for the issuance of insurance products
Managed retention of and serviced existing book of business
Coordinated and executed appointments with potential and existing clients
Executive Assistant
Black Rhino Financial Group, October 2007- October 2009
 Reported to the Managing Partner
 Assisted in the completion of personal financial statements and financial
discoveries
 Analyzed credit reports/scores and assisted with credit dispute letters
 Acted as liaison between creditors/credit reporting agencies and clients
 Solicited, generated and processed the intake of new business
 Developed and executed marketing materials and systems
 Created various company compliance documents and systems
 Planned and facilitated networking functions and activities
 Created, hosted and managed the follow up of referral groups
 Developed and maintained strategic relationships
 Developed and moderated financial educational seminars
 Produced PowerPoint presentations
 Managed expense reports
 Researched and developed capital generation recommendations for small
business clients
 Assisted clients with the development of new relationships for their small
businesses
 Created and managed marketing and event budgets
 Managed the appointments and schedules of the managing partner and
executive staff
 Managed new client orientation
 Facilitated collections of receivables
 Analyzed various type contracts (leases, service agreements, financial
documents, etc.)
 Coordinated offsite network functions and investor meetings and managed all
follow-up activities
 Created, implemented and managed business databases
Insurance Agent
Western and Southern Financial Group, April 2006- February 2008
 Managed retention of existing clientele
 Developed personal clientele
 Conducted seminars and other prospecting activities
 Coordinated and conducted client insurance reviews
 Analyzed client life insurance portfolios
 Developed proposals for amending insurance portfolios
 Generated financial risk reports from company provided software
Realtor Executive,
REMAX Preferred Brokers, September 2004- April 2007
 Composed marketing plans/material for attracting potential clients
 Developed and monitored daily, monthly, quarterly, and annual sales/production
goals
 Interviewed prospective buyers and sellers
 Managed real estate sales transactions
 Provided recommendations for clients
 Delivered contract terms to attorneys
 Coordinated home inspections, appraisals, and property showings
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Designed comparative market analysis reports for seller/buyer market
Produced and delivered broker price opinions (BPOs) to bank clients
Wrote and negotiated contract to purchase and sell properties
Counseled prospective buyers/sellers on strategically composing plans for home
buying/selling
Senior Teller, Sales Coach and Associate, Account Analyst, Loan Processor,
Relationship Banker, Heritage Community Bank, October 1999-September 2004
 Trained new tellers
 Audited coin, cash station, vault, cash advance terminals, teller boxes, and bank
vault
 Prepared sales reports, and closed loan packages for warehouse purchasing
 Originated mortgage and investment business
 Conducted daily sales meetings
 Provided direct leadership and supervision to sales staff, loan officers and
facilitators
 Presided as liaison between sales employees and Vice President of Training
 Facilitated and aided clients in opening new accounts, IRA’s and CD’s
 Calculated reserves for property taxes, insurance and closing costs
 Communicated with underwriters, title companies, and customers
 Assisted appraisers
 Updated weekly and monthly production reports
EDUCATION:
DeVry University, BSBA/Finance
ACCREDITATION:
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Life/Health Insurance License, Professional Training Corporation, April 2006
Protective - Course FIA, Quest CE, December 2013
Overview of GALIC Traditional Fixed & SPIA (OGTFS vl.0), NAIC Annuity
Training and Certification, November 2013
Safe Outlook (SO vl.0), NAIC Annuity Training and Certification, November
2013
Overview of GALIC Fixed-Indexed Annuities (OGFI v4.0), NAIC Annuity
Training and Certification, November 2013
Anti-Money Laundering for Insurance Producers, LIMRA, September 2013
Long-Term Care: Programs, Policies and Partnerships Certification,
WebCe Accreditation, July, 2013
Annuities and Suitability Explained – Illinois Certification, WebCe
Accreditation, June 2013
Know Your Customer, Willful Blindness and 2009 Anti Money Laundering
for Insurance Certification, LIMRA, September 2012
FHA Loan Processing Certification, Education and Training Corporation, July
2002
Real Estate Sales License, Chicago Association of Realtors, May 2002
Retail Banking Certification, Illinois Bankers Association, August 2001
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Life Insurance Producers License: IL, VA, FL, GA, CA
LTC Certified: IL
Annuity Certified: IL
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QUALIFICATIONS:
AWARDS:
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Certificate of Excellence for Presenting the “Stewardship/Biblical Keys to
Financial Prosperity” Workshop, True Believers Missionary Baptist Church,
August 2011
#2 Sales Ratio First Quarter 2011, Heritage Community Bank
Top Sales Award April 2001, Heritage Community Bank
Top Sales Award July 2001, Heritage Community Bank
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Member of Ambassador Council, YWCA, Present
Medical Advocacy Volunteer, Sexual Violence, YWCA, Present
Financial Literacy Facilitator, Mary Magdalene M.B. Church, Present
Financial Literacy Presenter, Each One Teach One, 2011
Treasurer of Board, Holman Leadership Academy, 2010-2011
Volunteer, CEDA of Cook County Job Development Program, 2006-2007
Educator, CEDA of Cook County in Robbins, IL, 2008
Financial Workshop Presenter, Mary Magdalene M.B. Church, 2010-2011
Financial Workshop Presenter, True Believers M.B. Church, 2011
LEADERSHIP &
COMMUNITY
SERVICE:
SKILLS:
● Advise people ● Analyze data ● Budget money ● Calculate/Manipulate numbers ● Consult with
Others ● Coordinate activities ● Cope with deadlines ● Correspond ● Create ● Demonstrate ● Develop ● Direct
others ● Encourage ● Endure long hours ● Find information ● Follow directions ● Follow through ● Handle
complaints ● Help people ● Implement ● Improve ● Interpret data ● Investigate ● Lead people ● Enforce ● Evaluate
● Examine ● Learn quickly ● Listen ● Make policy ● Manage a business ● Mediate problems ● Meet the public ●
Memorize information ● Mentor others ● Negotiate ● Observe ● Perceive needs ● Persuade others ● Plan ● Program