Ahmed Refaat Ahmed Ali Member of Arab Trainers Union Regional Trainer & Speaker Egypt/UAE/KSA/Qatar/Oman/Sudan/Morocco/Lebanon Sheraton Heliopolis Zone, Behind Cairo International Airport, Cairo, Egypt +2 0100 1997 405 (Mobile) +966 567 564 518 (Mobile) Email: e-marketing@windowslive.com Website: www.internetmarketing-art.com Skype: emarketing.art Objective Adding Practical Value to My Attendees, Sharing my experience in Sales / Marketing / Online Marketing / Management / Soft Skills fields with anyone who need to know The Scientific & Practical Methods. Education B.Sc. Helwaan university, Faculty of computers & information systems Information Systems Department, Grade = V.Good. Graduation project : GIS for Egypt Post Grade = Excellent. Year: 2000/2001-2004/2005 Courses - Certified Trainer from “ DPIC “ – TOT ( Trainer of Trainers ) Trained at "e-Marketing Association “ in “ Advanced Social Networks “ Passed “ Digital Analytics Fundamentals “ exam from “ Google Analytics Academy “ Trained at "Advance Learn" in "Basic Study Skills". Trained at "Advance Learn" in "Customer Service Training". Certified Professional from "Expert Rating" in "Time Management". Inbound Marketing Certified Professional from “ Inbound Marketing University” Trained at "Digital Experience Management" Center. in "Social Media Marketing “ Trained at "AL-Gomhoreya" news paper in "adobe Photoshop". Trained at "AL-Ahram" news paper in "Sales Concepts". Passed “ ToefL” exam in “sadat academy” (score 486/750) Passed “ SEO in practice” exam in SEO (score 92/100) Trained at "Egypt Air" in ".net & networking". Passed “ Time Management ” Quiz from proprofs (score 84/100) Work Experience Years of experience : 10 years Some Courses That I Delivered : Course Name Country Company Name Date Online Marketing Oman Effective Marketing Using Social Media UAE November 2015 September 2015 E-Commerce Sudan Brand & Event Management Sudan Advanced Secretary & Office Management Official Speaker Egypt Al Safwa Training Center Family Development Foundation Sudanese electricity company ( SEDC ) Sudatel Telecommunication Organization Falcon Security Group Sales & Marketing Conference Edu Pristine ( India ) Saudi Governmental Ministries Mikus Group ( India ) Edu Pristine ( India ) Edu Pristine ( India ) Abu Dhabi Municipality The Body Shop International Co. Digital Marketing Institute Egypt Air Airlines Internet Marketing Course United Arab Emirates Lebanon Social Media in Internal Marketing KSA Internet Marketing Course Qatar Internet Marketing Course Qatar Internet Marketing Course Lebanon How to use Social Networks in Internal Marketing Professional Using for Social Media United Arab Emirates KSA Digital Advertising & Planning KSA e-Commerce & External Marketing Egypt Sales Development Workshop Saudi Arabia Online Marketing Saudi Arabia Modern Secretary Techniques Egypt Masader Al Ebda Center Masader Al Ebda Center Egypt Air Airlines Strategic Thinking & Leadership Morocco Royal Court Affairs Personal Selling Management Egypt Mini MBA – Misr Learn Academy August 2015 June 2015 May 2015 May 2015 May 2015 May 2015 March 2015 January 2015 January 2015 October 2014 September 2014 September 2014 June 2014 May 2014 May 2014 March 2014 February 2014 January 2014 Online Marketing Diploma Egypt Integrated Training Center ITS Full e-Marketing Channels Course United Arab Emirates Saudi Arabia Saudi Arabia Emirates Transport Association Market Region Florina Al Dagal Factory Individuals Full e-Marketing Channels Course Leadership and Loyalty to the Company Full e-Marketing Channels Course Kuwait Purchasing life Cycle Saudi Arabia The Saudi Industrial Development Fund Full e-Marketing Channels Course Saudi Arabia Senat Fekr Center Online Marketing Practical Workshop Online Marketing Practical Workshop LinkedIn Practical Workshop Egypt Google Optimization methods Marketing Session Egypt Saudi Arabia United State Wheat Association Bayan for Human Development Misr Business Academy (MBA) Nexus Academy Individuals Integrated e-Marketing Channels Saudi Arabia Individuals Egypt Egypt Courses I Can Deliver Practically in the Following Sectors : - Marketing Courses - Digital Marketing Courses - Soft Skills Courses - Management Courses - Entrepreneurship Courses - Sales Courses - IT Courses For More Courses, visit my website www.internetmarketing-art.com Events : - Participating in Boat Show Exhibition ( 2008 ) in Egypt Participating in Cairo ICT Exhibition ( 2010 ) in Egypt Participating in Gitex KSA Exhibition ( 2010 ) in Saudi Arabia Participating in Safety & Security Exhibition ( 2013 ) in Saudi Arabia Official Speaker in Sales & Marketing Conference – 2015 - UAE Job Title : Senior IT sales representative Company Name: "E-Nile" internet services co. Duration: october2006-october2008 Employment status: Full time December 2013 – January 2014 December 2013 June 2013 March 2013 March 2013 June 2013 September 2012 August 2012 May 2012 August 2012 June 2011 March 2013 July 2013 February 2013 maintaining and developing relationships with existing customers via meetings, telephone calls and emails; visiting potential customers to prospect for new business; acting as a contact between a company and its existing and potential markets; negotiating the terms of an agreement and closing sales; gathering market and customer information; negotiating variations in price, delivery and specifications with managers; advising on forthcoming product developments and discussing special promotions; recording sales and order information and sending copies to the sales office; reviewing own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; making accurate, rapid cost calculations, and providing customers with quotations; ---------------------------------------------------------------------Job Title : Senior IT sales representative Company Name: "Promolinks International” First digital advertising agency in Egypt. Duration: october2008- october2009 Employment status: Full time maintaining and developing relationships with existing customers via meetings, telephone calls and emails; visiting potential customers to prospect for new business; negotiating the terms of an agreement and closing sales; gathering market and customer information(Marketing Research); representing the organization at trade exhibitions, events and demonstrations; negotiating variations in price, delivery and specifications with managers; advising on forthcoming product developments and discussing special promotions; recording sales and order information and sending copies to the sales office; reviewing own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; making accurate, rapid cost calculations, and providing customers with quotations; Preparing full detailed reports after any event or exhibitions. Suggesting new channels in sales with potential clients. Preparing annual event’s plan and deciding which event we can participate in. Clothing a partnership deals with events’ organizers. Selling on-line advertisements in our portals and other portals. Preparing Technical proposals of websites & portals. Job Title : Sales Manager Company Name: "Softex Software House” Duration: october2009-July2010 Employment status: Full time maintaining and developing relationships with existing customers via meetings, telephone calls and emails; visiting potential customers to prospect for new business; negotiating the terms of an agreement and closing sales; gathering market and customer information(Marketing Research); representing the organization at trade exhibitions, events and demonstrations; negotiating variations in price, delivery and specifications with managers; advising on forthcoming product developments and discussing special promotions; recording sales and order information and sending copies to the sales office; reviewing own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; making accurate, rapid cost calculations, and providing customers with quotations; Preparing full detailed reports after any event or exhibitions. Suggesting new channels in sales with potential clients. Preparing annual event’s plan and deciding which event we can participate in. Job Title : Online Marketing Consultant Company Name: "YAT Software House” Duration: october2010- July 2011 Employment status: Full time maintaining and developing relationships with existing customers via meetings, telephone calls and emails; visiting potential customers to prospect for new business; negotiating the terms of an agreement and closing sales; gathering market and customer information(Marketing Research); negotiating variations in price, delivery and specifications with managers; advising on forthcoming product developments and discussing special promotions; recording sales and order information and sending copies to the sales office; reviewing own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; Suggesting new channels in sales with potential clients. Job Title : Online Marketing & Sales Manager Company Name: "Tatweer International” – Jeddah -KSA Duration: Jan 2011- Nov. 2011 Employment status: Part Time maintaining and developing relationships with existing customers via meetings, telephone calls and emails; visiting potential customers to prospect for new business; negotiating the terms of an agreement and closing sales; gathering market and customer information(Marketing Research); negotiating variations in price, delivery and specifications with managers; advising on forthcoming product developments and discussing special promotions; recording sales and order information and sending copies to the sales office; reviewing own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; Suggesting new channels in sales with potential clients. Job Title : Online Marketing Officer Company Name: "Integrated for Training” – Dammam -KSA Duration: September 2012- September 2013 Employment status: Full Time maintaining and developing relationships with online existing customers via Social Networks and emails Preparing & Executing Online Marketing Plan. Preparing Marketing Plan for 2013 & 2014. Online Marketing Research & Competitors Analysis. Preparing & Participating in company’s exhibitions negotiating variations in price, delivery and specifications with managers; advising on forthcoming product developments and discussing special promotions; Online Marketing Activities Reporting; reviewing our online performance, aiming to meet or exceed targets; gaining a clear understanding of MD businesses and requirements; Dealing with CRM ( Customer Relationship Management ) on daily basis . Responsible for e-Content & our websites designs & development. Preparing our weekly e-mails shots & online Ads. Job Title : Regional Trainer & Speaker Zones : Saudi Arabia / Morocco / UAE / Egypt Duration: September 2013- Until Now Employment status: Self Employed Providing Practical & Theoretical Courses in the following Areas : - Management Courses - Sales Courses - Marketing Courses - Soft skills Courses - Mini MBA modules ( Sales / Marketing ) Providing lecturers in Entrepreneurship, and attending events regarding how to be an entrepreneur Working as a Management Consultant for many training centers Preparing Courses Materials & Outlines in a professional way Conducting practical workshops to companies’ staff in digital media Self Development in Training Field. Languages Arabic English French : Mother Tongue. : Fluent Writing, Reading, Speaking. : Fair. Computer Skills Excellent knowledge M.S. Office includes:Word – Excel –PowerPoint – Outlook –Internet Excellent computer skills in: Internet applications Excellent knowledge of windows 98,2000, ME, XP Personal Skills Team work : V.good “ The Biggest Practical Guide For Internet Marketing in Middle East 2014 “ – Published on February 2014 – Author : Ahmed Refaat Communication skills : Excellent Presentation skills : Excellent Leader ship : V.good Time management : V.good Decision making : good Problem solving : V.good Creativity & innovation : V.good Fast learner, self motivated , ability to work under pressure I can understand many different points of view and have excellent problem-solving skills Publications Personal Data Nationality Date Of Birth Religion Military Service Marital Status : : : : : Egyptian 17'th Feb 1984 Muslim Exempted Married - Owning an Egyptian Driving License ( Valid ) - Owning a Saudi Driving License ( Expired ) References Furnished upon Request….