Leadership in Marketing '1304',-1,4000,1,'','6 Nominator Information 1. Are you an Oracle employee? Yes No 2. Nominator Information: Nominator Name: '1310',1,4000,1,'','N Nominator Company: '1311',1,4000,1,'','N Nominator Email: Nominator Phone: '1312',1,4000,1,'','N 3. Company & Nominee Information ( all fields are required) Title (Title of project/awards entry): Co-Submitting Company or Individual (Supporting consultancy or Oracle employee): Nominee (CMO) Contact Information: Nominee Name: '1314',1,4000,1,'','N Nominee Phone Number: '1315',1,4000,1,'','C Nominee Email: Nominee Background '1316',1,4000,1,'','C Years with organization: '1317',1,4000,1,'','N Professional qualifications: '1318',1,4000,1,'','N Education: '1319',1,4000,1,'','N Secondary Contact (Co-submitter) Co-Submitter Name: Co-Submitter Phone Number: Co-Submitter Email: Co-Submitter Region: North America Latin America Middle East & Africa Asia Pacific '1320',1,4000,1,'','N This document is confidential. By submitting this document I grant Oracle the right to distribute this document to judges who have signed a nondisclosure Agreement (NDA) as per the awards program documentation. Entry Submission Instructions: 1. Complete this template. Please include detailed performance information and make sure your submissions are comprehensive enough for our judges to understand your entry; they may not be familiar with your industry, business, products, or services. 2. Text boxes allow 4000 characters to be entered. If additional information is required to support your nomination, it can be emailed to ORACLE-EXCELLENCE-MARKETING-WWGRP@oracle.com 3. Exiting the nomination form before submitting will cause your data to be lost. 4. Any questions should be emailed to ORACLE-EXCELLENCE-MARKETING-WWGRP@oracle.com Thank you for your participation and good luck! Section 1: Oracle Products/Services Please check which of these Oracle products your organization is using: Siebel Customer Relationship Management (Siebel Marketing, Siebel Sales, Siebel Service, Siebel Loyalty, Siebel Order Management) Oracle CRM On Demand Oracle Fusion Customer Relationship Management (Oralce Fusion Sales, Oracle Fusion Marketing, Oralce Fusion Opportunity Management) Oracle ATG Web Commerce Oracle Master Data Management (Customer Hubs, Product Hubs) Oracle Business Intelligence (Sales Analytics, Marketing Analytics) Oracle Knowledge Management Oracle WebCenter Sites Oracle Social Network Cloud Service Oracle Financial, Procurement and Supply Chain Applications Oracle Endeca Oracle Knowledge for Contact Center (formerly Inquira Customer Experience Platform) Oracle Knowledge for Web Service (formelry Inquira Customer Experience Platform) Oracle RightNow Contact Center Experience Oracle RightNow Web Experience Oracle RightNow Cloud Services Experience Oracle RightNow Engage Oracle RightNow Social Experience Oracle Database – (list version) Oracle Fusion Middleware Oracle Hardware: SPARC Enterprise M-Series Servers Oracle Hardware: x86 Servers Oracle Hardware: Pillar Axiom Oracle Hardware: ZFS Oracle Solaris Oracle Engineered Systems: Oracle Exadata Oracle Engineered Systems: Oracle Exalogic Oracle Engineered Systems: Oracle Exalytics Section 2: Level of IT Engagement With the majority of organizations continuing to invest in IT to drive competitive advantage, CMOs are playing a bigger role than ever before in determining which IT projects get funded, and ensuring that IT investments are tightly linked to specific, measurable business goals. What is your oversight role regarding technology at your organization? I work closely with the CIO on all technology-led marketing initiatives I am the executive sponsor for a current IT implementation project I am a member of the IT Steering or IT governance committee at my organization Members of my marketing teams work closely with their IT counterparts Other (Please Specify): Instructions In the space below, please describe the business environment for your company and marketing organization. Important elements of a business environment are: •Products. Describe the types of products or services provided. •Geography. Describe the geographic span of your marketing organization. •Customers. Describe the types of customers you serve (for example, B2C, B2B, retail, corporate accounts) and the expectations they have around products and/or services provided. •Competitive landscape. Describe how your market is divided, and the basis for competition (for example, brand, price, features, quality). It is important to provide specifics relative to your market, as the competitive landscape may vary by industry. In the box below describe the business environment and include detailed data, keeping in mind that our judges have signed NDAs. Section 4: Problem Statement Instructions: In today’s competitive marketplace, CMOs are under more pressure than ever before to demonstrate value across multiple channels with fewer dollars. For your marketing organization, describe the problem you experienced and were trying to solve with Oracle products and/or services relative to this nomination. Provide metrics and competitive analysis data when available. This section is performance oriented; important elements are: •Top Challenges the industry faces •Top Challenges faced by your marketing organization (for example, staffing, skills, customer or brand awareness, social media challenges, emerging technologies, etc) •The metric or metrics requiring improvement for your marketing organizations. •Management directives and performance targets •Urgency of the problem In the box below describe the problem statement and include detailed data, keeping in mind that our judges have signed NDAs. Problem Statement: Section 5 : Solution/Methodology Instructions: Instructions In the box below, describe how you resolved the problem including both method and solution. Judges will look for the following information to form an opinion about the solution adopted: •Organization. Describe the organization of your project. Were you the executive sponsor? Who else was involved (stakeholders, project leads, employees)? •Methodology selection process. Describe how you selected the approach, methodology, and/or tools chosen to analyze the problems and identify solutions. Describe the key decision criteria in the selection process. •Application of methodology. Describe key obstacles, challenges and lessons learned in applying the methodology. Describe what was innovative about your approach to solving the problem. Describe the project stages or provide a timeline of the project. •Oracle solutions. Describe the Oracle products and/or services utilized in the project, and the criteria that influenced the selection process. Describe how these products and/or services are helping to resolve the problems documented in the problem statement. Implementation status: Provide information on the progress of implementing the solution identified. Include information about pilots conducted to test the solution as well as roll out information. Possible discussion examples: •Created a personalized customer buying experience across all customer touch points including the Web, contact center, mobile devices, social media and physical stores, etc., using Oracle ATG Web Commerce solutions. •Using Oracle RightNow Cloud Service to deliver a unified cross-channel customer experience across the Web, social networking sites, and customer contact centers. •Using Oracle’s Siebel Enterprise Marketing to market best-in-class cross-channel and multichannel solutions •Using Oracle’s Siebel Enterprise Marketing applications to accelerate time to market, monitor and measure marketing performance, and achieve superior results •Using Oracle and Marketing Analytics to analyze customers, products, budgeting, expenditures, responses, leads, opportunities, events and determine their impact and effectiveness. •Using Oracle RightNow Social Experience to extend brand and market into social and online communities •Using Oracle Customer Data Hub to achieve a single enterprise wide 360-degree view of the customer •Improved customer data quality, streamlined data integration processes using Oracle Data Integration and/or Oracle Data Quality solutions •Other In the box below, describe the solution and methodology leveraged and include detailed data, keeping in mind that our judges have signed NDA’s. This section is practice, process and people oriented. Section 6: Benefits Achieved Instructions: In the box below, describe the impact of the transformation project and the benefits that it has delivered to your finance-organization. This section is critical for the judges’ assessment of your project, so please provide the following types of information: •Metrics/quantitative benefits that compare before and after performance. •Impact on the company bottom line if possible. •Lessons learned. In the box below describe the impact of the solution and benefits achieved to date. Please include detailed data, keeping in mind that our judges have signed NDAs. This section is performance oriented. '842',1,4000,1,'','Ins Section 7: Acknowledgements Instructions: In the space below, list one or more of the following : •Reference documentation sources used. •Team members you would like to recognize. •External organizations you would like to recognize. Section 8: Executive Leadership Instructions Describe your role in driving finance transformation at your organization, and why your involvement was central to the project’s success. Provide examples of your involvement and leadership if possible. Possible discussion points: •You were the executive sponsor of the transformation project •You secured an executive mandate for the transformation project •You held regularly scheduled meetings to track and report on progress •You instituted an end-to-end governance process to ensure that the implementation was addressing key business requirements •You created an oversight committee and/or held other groups accountable for progress •You drove or supported change management, training, and communication efforts •Other Executive Leadership Statement: If you have any questions regarding the awards or nomination process, please send your inquiry to: oracle-excellence-marketing-ww-grp@oracle.com All decisions by Oracle are final. Oracle reserves the right to modify or terminate the Oracle Excellence Award promotion at any time and at its sole discretion. Winners are responsible for any other expenses relating to the acceptance and use of prizes. Oracle has the option, at its sole discretion, of substituting a prize if for any reason, including scheduling, a prize becomes unavailable. Prizes cannot be transferred, substituted, or redeemed for cash value except as expressly authorized by Oracle. Award of prizes to governmental entities and/or employees is conditioned on verification that Oracle's provision, and the governmental entity's and/or employee's acceptance, of the prize or prizes, complies with all applicable laws, regulations, and/or rules of the entity or employee's nation, state or province, locality and/or employer. BY PARTICIPATING, ENTRANTS, PARTICIPANTS, POTENTIAL WINNERS AND WINNERS WAIVE ANY RIGHT TO CLAIM AMBIGUITY IN THE RULES, AND RELEASE, INDEMNIFY AND HOLD HARMLESS, ORACLE, AND ITS AFFILIATES AND SUBSIDIARIES, AND EACH OF THEIR RESPECTIVE AGENTS, REPRESENTATIVES, OFFICERS, DIRECTORS, SHAREHOLDERS AND EMPLOYEES (COLLECTIVELY, "RELEASEES") FROM AND AGAINST ANY INJURIES, LOSSES, DAMAGES, CLAIMS, ACTIONS, OR ANY LIABILITY OF ANY KIND RESULTING FROM OR ARISING FROM PARTICIPATION OR ACCEPTANCE, POSSESSION, USE, MISUSE OR NONUSE OF PRIZE(S) THAT MAY BE AWARDED. I have read and agree to the rules of the Oracle Excellence Awards. Please note: all data will be lost when you respond “No” Yes No '1018',1,2,2,'q_101