MASH
Cindy Fox, CAVS, Director of Volunteer Services
Cindy Short, Assistant Director of Volunteer Services

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Largest medical center between Nashville, TN & Huntsville, AL
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255 bed facility
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Medical staff of more than 200 physicians
Inpatient and outpatient services include:
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Heart Center
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Cancer Care
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Surgical Services
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Neurology & Neurosurgery
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Orthopedics
• Women’s Services
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Emergency Services
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Rehabilitation (PT, OT, Speech)
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Sleep Center
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Wound Center
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Laboratory
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Diagnostic Imaging
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Critical Care
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Home Services

2009 & 2014

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Summer vacation decreased to 9 weeks.
• Junior Volunteers’ schedules during this short summer break were full of extracurricular activities.
• Previous Junior Volunteers were requesting more “hands on” opportunities that volunteering could not offer.
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Challenge for Nursing Units/Departments.
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Volunteer Services was challenged to redevelop its Junior
Volunteer program in 2010 to meet the needs and requests of its participants.

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We saw a similar program presented at an AHVRP
Conference.
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Met with high school health science (HOSA) instructors, guidance counselors and other health care professionals in the community.
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Developed the curriculum based on meetings with health care professionals and MRMC staff.
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Met with Auxiliary to request funding for the program.
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First MASH program began in June 2011.

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MASH is a two week health careers camp for high school students interested in learning about health professions.
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Exposure to different areas of medicine and health related professions is an integral part of the
MASH experience.
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Students learn about physical assessment, casting, suturing, medical terminology and much, much more.

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Applicants must be a junior or senior in the upcoming school year.
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Students must have completed one biology class.
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Demonstrate scholastic ability measured by transcript and GPA.
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Demonstrate the ability to be task committed and utilize creative and critical thinking skills.
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Receive recommendations from high school personnel
– Guidance Counselor/Teacher.

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Participants must attend a group interview process with a selection committee.
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Once accepted, students are required to attend an orientation.
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Students must live within driving distance of Maury
Regional Medical Center.

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Send a letter to the HOSA teacher and Guidance Counselor at each school letting them know when the applications will be available.
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Set up a time to visit each school within the county and meet with contact.
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Take brochures for the students and a copy of the application and point out any changes from the previous year.
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Recommend teachers publicize MASH in their school.
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Email all contacts the link to the MASH application the day before it goes “live”.
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Our Marketing Department prepares press releases which are distributed to all media within our service area.

Link to MASH Database https://mrhnet/MASH/EditInfo.aspx
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Applications are available the months of January and
February (online). Must be received by March 1.
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Applicants are required to: o complete an application o essay o provide references o provide an official transcript o attend an interview

MASH Scorecard

MEMORANDUM
TO:
FROM:
DATE:
2015 MASH Applicants
Cindy Short, Assistant Director of Volunteer Services
March 17, 2015
SUBJECT: Interviews
Thank you for applying for our MASH program. I am as excited as you are! I would like to invite you to interview with some of our staff that represents Maury Regional Medical Center.
These interviews will be conducted in groups of applicants. Below are the available interview times. Please call Volunteer Services at 931-380-4047 to schedule your interview. Interview appointments will be filled on a first come, first serve basis. Professional dress is required.
All interviews will take place in the Auxiliary Conference Room which is accessible from the main entrance of Maury Regional Medical Center. Once you enter the hospital, take the first hallway to the right past the elevators and continue on around the corner. We will have a sign on the door that says “MASH Interviews”. Interviews will start at the scheduled time and should take approximately 1 hour. If you are going to be late and need to reschedule, please call me at
380-4047. Once the interviews have started, you will not be permitted to enter!
I am looking forward to meeting you soon!
April 2
April 8
April 9
April 13
3:30 PM
3:30 PM
3:30 PM
3:30 PM

Link to the Marshmallow Challenge: http://www.marshmallowchallenge.com/Instructions.html

MASH Scorecard
Application Portion – 40%
Name: __________________________________
SCORING: 3 (EXCELLENT) 2 (GOOD) 1 (FAIR)
Application GPA (3.5 or Higher)
GPA (3.0 – 3.4)
GPA (2.5 – 2.9)
Application Criteria
Previous Volunteer/Community Service Experience
Previous Work Experience
Extra-Curricular Activities
Leadership Roles
Interest in Health Care Field
________
________
________
________
________
________
________
________
Essay
Neatness
Originality
Grammar & Punctuation
500 Words Minimum Requirement
_______
_______
_______
_______
__________________________________________________________________________________________________
Interview/Guidance Portion – 60%
Interview (30%)
Communication
Leadership
Team Player
Creativity
Guidance Counselor Recommendation Form (30%)
Counselor Recommendation 0-30 Points
_______
_______
_______
_______
_______
Total Points ______

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Each MASH participant is required to attend one of the Orientation sessions. o Orientation dates are listed on the application.
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Students are given their team assignment and meet their team leader.
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Distribute Student Notebooks and discuss their responsibilities.
o Being on Time o Survey Monkey o Meals o What to Wear o Cell Phone Use o Attendance o Consequences
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Collect Participation Fee
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Verify Emergency Contact Information
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Take Student Photo

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Each day of the program focuses on a different theme as you will see in the upcoming slides.
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Participants journal their experiences each day.
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MASH participants complete a daily survey on their speakers, tours, involvement, organization, content and day’s theme (Survey Monkey).
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Survey results are used to help improve the program for the next year.

MASH 2015 Student Survey Results
Day
5
11
Event Overall
4 3
14
2
College Prep
Birth to Death
Professional Nursing
PT/Ortho/Prosthesis
Surgical Services
CPR Certification
Cardio
Sawbones/Drug Awareness
EMS
11
20
13
12
15
18
11
17
7
4
7
4
8
7
13
6
2
1
4
1
1
1
*Opportunity to be Engaged
5 4 3 2 1
12 7 6
2 1
20
18
11
11
11
16
12
21
9
3
3
7
10
9
10
2
3
2
Average Comparisons by Year: 2012 2013 2014 2015
College Prep
4.43
4.48
4.44
4.48
4.89
4.52
Birth to Death
Professional Nursing
PT/Ortho/Prosthesis
Surgical Services
CPR Certification
Cardio
Sawbones/Drug Awareness
EMS
4.71
4.76
4.84
4.8
4.8
4.78
4.72
4.86
4.40
5 4.74
4.22
4.84
4.81
4.76
5 4.82
4.50
5 4.68
4.75
2012 2013 2014 2015
4.24
4.12
4.64
4.36
4.91
4.87
4.72
4.56
4.56
5
15
12
15
9
10
12
15
17
14
*Organization
4 3
10
9
9
10
3
13
10
8
9
2
1
3
2
2012 2013 2014 2015
4.60
4.48
4.60
4.72
4.60
4.43
4.56
4.47
4.44
1 5
19
18
17
11
8
15
16
17
13
Content
4 3
6
1
9
7
5
7
6
10
9
9
2
1
1
2
2012 2013 2014 2015
4.6
4.76
4.76
4.56
4.96 4.56
4.63 4.64
4.67
4.8
4.79 4.60
4.90
4.8
4.96 4.57
4.78
4.84
4.76
4.93 4.64
5 5 4.56
5 4.88 4.44
1 5
11
11
17
9
9
17
14
11
11
7
7
11
6
7
9
12
11
Speakers
4 3
14
1
2
2
1
5
1
2
1
2012 2013 2014 2015
4.68 4.44
4.63
4.8
4.96 4.64
4.63 4.48
4.88
4.76
4.89 4.36
4.86
4.8
4.92 4.39
4.26
4.63
4.76
4.93 4.64
4.96
4.82 4.45
5 4.76 4.50
20
15
A ve ra ge s
College Prep
Birth to Death
Professional Nursing
PT/Ortho/Prosthesis
Surgical Services
CPR Certification
Cardio
Sawbones/Drug Awareness
EMS
4.44
4.52
4.72
4.40
4.74
4.22
4.76
Ev en t
In vo lv nt eme
Or ga ni za tio n
Co nt en t
Sp ea ke rs
4.24
4.60
4.76
4.44
4.12
4.48
4.56
4.64
4.64
4.60
4.64
4.48
4.36
4.72
4.60
4.36
4.91
4.60
4.57
4.39
4.87
4.43
4.78
4.26
4.72
4.56
4.64
4.64
4.50
4.75
4.56
4.47
4.56
4.45
4.56
4.47
4.56
4.50
5.00
4.80
4.60
4.40
4.20
4.00
3.80
3.60
MASH 2015 Averages
* The categories for Opportunity to Be Engaged and Organization were added to the survey in 2015.
Event Involvement Organization Content Speakers

2015 2016 (Estimated) 2014
Debits
Orientation Supplies
Breakfast Items for CSCC Day
$0.00
$30.58
$30.58
Tablecovers for Graduation (12)
25 T-Shirts (Mr. Bee's Tee's
$19.67
$200.00
Graduation Total $300.22
Daily Meals (7)
Graduation Luncheon (Meal)
Chaperone Gifts
$1,175.00
$588.00
$77.57
(4) Men's UT Paperweight
(6) Ladies Monogrammed Bag, Mud Pie
Surgical Services $0.00
Total $2,351.24
Credits
Auxiliary Donation
Program Fee ($25.00)
$1,500.00
$625.00
$2.125.00
Balance
($226.24)
Cost of food was $435.50 Higher than in 2013!
Bus transportation was $78.84 Less than in 2013!
Debits
Name Badges
Breakfast items for CSCC Day
Survey Monkey/1 month
$ 9.23
$33.25
$26.00
$ 68.48
Certificates and Holders/Graduation
Graduations Items/Decorations
25 T-Shirts - The B's Tees
$ 17.69
$ 102.36
$ 212.50
$ 332.55
Water for Disaster Drill
Daily Meals (6)
Graduation Luncheon
Bus Transportation ( 3 days)
DVD's for Disaster Drill (30)
Credits
Auxiliary Donation
Program Fee ($35.00)
Balance
Debits
Name Badges
B'fast Items for CSCC Day
Survey Monkey
Animoto ??
Certificates & Holders
Graduation Decorations
Stethescopes
Game/Operation (4)
$ 20.00
$ 35.00
$ 26.00
$ 24.00
$ 105.00
$ 25.00
$ 75.00
$ 75.00
$ 75.00
$ 250.00
$ 13.93
$1,140.00
$528.00
$ 174.56
$ 43.82
$ 1,900.31
$ 1,750.00
$ 875.00
$ 2,625.00
$ 323.66
Daily Meals (6 meals @ $7 X 30) $ 1,260.00
Graduation Luncheon $ 600.00
Bus Transportation (Nashville)
DVD's for Disaster Drill (30)
$ 300.00
$ -
$ 2,160.00
Increased due to Belmont Trip
TOTAL $ 2,515.00
Credits
Auxiliary Donation
Program Fee ($35)
$ 1,875.00
$ 875.00
$ 2,750.00
$ 235.00

Awards Given:
• “Superb Swine Sewer”
• “Drill Master”
• “Bon-E-Fied Excellence”
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Spirit of MASH Award

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2012 Level lll Quality Implementation Award - (a successful project showing improvement well beyond the baseline level)
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2012 Most Innovative Non-Clinical Program
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Submitted the program for the AHVRP (Association for Healthcare
Volunteer Resource Professional) HAVE (Hospital Award for
Volunteer Excellence)

Application Process
Scanning & uploading documents
Reading applicant essays
Scoring applications
Orientation
Organizing for Interviews
Daily Setup
Meals
Team Leaders
Photographers
Facebook
Graduation

MRMC
Anesthesiology
Cardiac Cath Lab
Cardiac Diagnostic Testing
Cardiopulmonary Rehab
Compliance
Critical Care
Director of Nursing Practice
Dwayne Fulks, MD
Emergency Department
EMS
Endoscopy
Environmental Services
Food & Nutrition
Foundation
Gift Shop
Human Resources
ICU-Stepdown
Imaging
Information Technology
Labor & Delivery
Laboratory
Linen Service
Marketing
Mother/Baby
Nursing Professional Development
Orthopedics
Outpatient Physical Therapy
Pharmacy
Radiation Oncology
Radiology
Respiratory Care
Same Day Surgery
Sleep Center
Supply Chain
Surgical Services
Telemetry
Volunteer Services

Belmont University
Columbia Daily Herald
Columbia Fire Department
Columbia Plastic Surgery
Columbia Police Department
Columbia Police Department Canine Unit
Columbia State Community College
Heritage Funeral Home
Human Technology, Inc.
Maury County 911
Maury County Board of Education
Maury County Sheriff’s Department
Mid-Tenn Bone & Joint
Monroe Carell Jr. Children’s Hospital at Vanderbilt
MRMC Auxiliary
Rolling Hills Behavioral Hospital
Synthesis Trauma Vendor
TN State Meth Lab Response Team
Vanderbilt Life Flight

By ALAN WATSON, CEO of Maury Regional Medical Center November 30, 2015
Several Maury County employers are poised to begin hiring thousands of employees over the next five years. In order to empower growth in Maury County to fill these roles, a strong, solid education system is imperative. Early childhood education provides a foundation of development and preparation for a student’s future success — including workplace success. In particular, a foundation laid in the K-12 school system helps foster critical thinking skills among students, making them more reliable future employees. This foundation in turn helps improve the community as a whole, as better employees enhance the productivity and quality of organizations. While employers depend upon K-12 and post-secondary educational systems to produce young men and women prepared for the demands of the work world, several Maury County companies and organizations have started to complement these efforts by launching programs for K-12 students. General Motors and W.R. Grace have both partnered with Maury County Public Schools (MCPS) and the South Central Tennessee
Workforce Alliance (SCTWA) to offer manufacturing camps to high school students. Ibex Global, a call center in Spring Hill, has also worked with Spring Hill High School to offer customer service classes that provide students an opportunity to develop their communication skills.
According to the advising firm College Coach, only 36 percent of high school students choose a major in college that fits their interests.
However, by participating in programs that offer students experience in their field of interest throughout grade school, students will be more likely to find a major, as well as a career, that complements both their interests and skill sets. At Maury Regional Medical Center, we have already implemented a program to do just that, called the Maury Academy for Students in Health (MASH). MASH is coordinated by the Volunteer Services Department at the hospital and offers opportunities for students to work within the hospital for two weeks during the summer. Individuals observe different aspects of the healthcare field which allows them to identify their own interests and possibly
discover a future career path. According to a literature review conducted on behalf of the Department of Education, 75 percent of school leaders believe that when their schools work with and are supported by local businesses, students are able to reach greater levels of academic achievement. The same study also found that when schools and business work together the students gained enhanced critical and analytical skills, a deeper understanding of particular subjects and even an emergence of a new culture of academic excellence in the school. With all of the benefits for both employers and the Maury County community, it is our job as leaders of local businesses and industries to help Maury County Public Schools grow to see its greatest potential. This will benefit all of our county’s residents and employers. Support from businesses to prepare students for success can come in a variety of ways:
◆ Encouraging school / work partnerships so students may experience real-world expectations
◆ Expressing desired outcomes for work-ready graduates
◆ Sharing these outcomes with the community stakeholders — educators, school boards, test agencies, media and political figures
◆ Promoting positive talk about the school system both within and outside of the workplace and the Maury County community
◆ Helping school system leaders set goals for improvement and work with them to achieve those goals By improving our local educational system and investing in its students, we’re not just improving our schools — we’re improving Maury County as a whole.

Cindy Fox, CAVS, Director of Volunteer Services cfox@mauryregional.com
Cindy Short, Assistant Director of Volunteer Services cshort@mauryregional.com
931.380.4047