RFID within Global Express & Logistics
ETSI: RFID & Telecommuniations Services Workshop, May 2004
The Group.
MAIL
 72 million mail
items per day
 High transit time
quality
 Global Mail:
international
mail dispatch
solutions
EXPRESS/LOGISTICS




1 billion shipments per year
3.64 million trading customers
Largest international express and logistic network
A unique range of express and logistics products and
services
FINANCIAL
SERVICES
 Leading retail
bank
 10 million
customers
 Strong business
unit
 Financial
logistics
solutions
RFID within Global Express and Logistics · Q2 2004
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More services, more benefits for your business.
Worldwide express
services – ranging from
documents to parcels to
pallets; network consists
of 5,000 branches and
serves more than 120,000
destinations.
Domestic and international
transport solutions for
groupage, part-and fullloads – by road, rail and
intermodal transport.
Worldwide logistics
solutions for air and ocean
freight, supported by a
dedicated team of experts
for industrial projects and
sophisticated IT
applications.
RFID within Global Express and Logistics · Q2 2004
Customised logistics
solutions from consulting
to supply chain design,
from warehousing and
distribution logistics to
order management.
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Introduction to DHL.
 DHL is the world's leading express and logistics company offering customers
innovative and customised solutions from a single source. With global expertise in:
– Solutions.
– Express.
– Air and ocean freight.
– Overland transport.
 DHL combines worldwide coverage with an in depth understanding of local
markets. DHL's harmonised international network links more than 220 countries
and territories worldwide.
 DHL continues to be at the forefront of technology and, with more than 150,000
dedicated employees, guarantees fast and reliable services aimed at exceeding
customers' expectations.

Based in Brussels, Belgium, DHL is 100% owned by Deutsche Post World Net.
RFID within Global Express and Logistics · Q2 2004
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Introduction to DHL.
RFID within Global Express and Logistics · Q2 2004
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DHL general requirements/wishes of RFID.
 General:
– World compliant.
– Standards based.
 Tag thermal printable labels:
– Write capable.
– Low cost.
 Simultaneous multiple read capability:
– Rapid data acquisition.
– High reliability and repeatability within proximity of 100%.
 Moderate cost/complex antenna systems.
– Reliable coverage limited to within a maximum of 3 to 4 metres.
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DHL Express Objectives for RFID.
 Performance - lowering operational costs:
– Reduce or eliminate the need for bar code scanning.
– Remove handicap of handling scanner and shipments.
– Automated consolidated/bulk shipment/piece identification.
– Reducing costs of Security Services.
 Quality - improved service:
– Improved checkpoint availability:
– Commercial airlines which accounts for 30 million shipments/yr.
– Faster/earlier availability.
 Flexibility - new services.
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DHL RFID today development model.
 Select the most widely used
ID capture processes.
 Focus on developing devices for
the toughest challenges first.
 Develop one device at a time.
 Simulate real world at the
developer and test.
 Move device into real world
Maximize developer access at lowest cost.
and stress test.
 Assemble multiple proven devices
into the real world and Pilot.
Levelled Risk – DHL & Others
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DHL Express Regional Pilot – Western Europe.
 UK Government funded RFID Demonstrator Pilots – CHIEFS 1 & 2 Projects:
– CHIEFS 1 (2002) based on active tags.
CHIEFS 1 was IM2002 Award Winner
– CHIEFS 2 (2003) based on passive tags.
 DHL (Air) Express and NOKIA – CHIEFS 2 Demonstrator Pilot:
NOKIA
– Tagged phones identified within closed ULDs.
DHL
HEL GTW
Nokia &
Non Nokia
– Easyship tag labelled pieces at NOKIA.
– Non NOKIA pieces tag labelled at DHL by SHIPMENT application.
DHL
EMA HUB
– Gate / door readers to auto ID all pieces and items automatically.
– ULD contents reader in Gateway and on Hub GSE.
– Hub GSE recording location and matching to a/c stand through GPS.
– Prototype RFID enabled truck.
– Web based real time reporting.
(NB: CHIEFS 2 basis of DHL RFID Video)
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DHL CHIEFS 2 Pilot – CPG & DHL.
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DHL Express RFID Pilots in 2004.
 Americas.
Americas
and Asia Pilots
– Work package 1 – MIA based customer and gateway, learning and
discovery package. Completed.
.
.
– Work package 2 & 3 – air side focus from and to MIA and GTL Gateway
and Hub. Completed.
 Asia.
– Work packages 0 to 3 – end-to-end ground distribution. SIN customer to
KUL via road transport.
.
.
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.
.
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DHL Express position with RFID today
Interesting
Deploy
Implementation
Will do but when?
WE ARE HERE
PERFORMANCE
TAG LABEL COST
TIME
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DHL Solutions targets within METRO’s FSI
 Business extension by creating an innovative solution for our existing and potential
customers.
 Close collaboration with Metro and other project partners (multinationals).
 Industry leadership position with specific competitive advantages.
 Usage of FSI testing environment and gathering more RFID experience.
 Evaluating the benefits of the technology in the real environment.
 Collaboration in setting industry standards.
 Improvement of operational efficiency.
 First Mile Stone: Joint Presentation at the 93th Retail convention in New York
 Second Mile Stone: FSI Fair in Köln on 14th May:
Communication of expectations to suppliers and presentation of pilot-results
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METRO - Future Store Initiative Partners
Platinum
Silver
Gold
AlgoTec
Boston Consulting Group
Intermec
Online-Software
WMS
Cittadino
OAT
System
www.future-store.org
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DHL Solutions – Planned Tasks
Dortmund
Central
Warehouse
Short distance TSP DHL
transport
Menden
Direct delivery
transport
TSP DHL
Duisburg
Short distance
transport
Pallet
METRO
FUTURE
STORE
Pallet
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Case
Case
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Item
Item
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
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Where we are going with RFID?
 Research.
 Development.
 Demonstrator pilots.
 Prepare the DHL Network.
 RFID leadership for Deutsche Post World Net (DPWN).
 Planned passive system deployment.
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Recap.
 The ‘NEW’ DHL.
 DHL objectives for RFID.
 RFID technology requirements.
 DHL technology development model.
 DHL position with RFID today.
 DHL request of airlines.
 Where DHL is going next with RFID?
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For further information.
 www.dhl.com
 Trevor Peirce
RFID Global Programme Director
DHL Global Co-ordination Centre
Belgium
+32 2 713 4000
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