© UNICEF/NYHQ2010-1016/OLIVIER ASSELIN
Date of Presentation
Guidelines for Industry on Child Online Protection
Child Online Protection (COP)
Initiative
 Under the GCA umbrella, ITU initiated the Child Online Protection initiative (COP) in
November 2008.
 COP has been established as an international collaborative network for promoting
the online protection of children and young people worldwide by providing
guidance on safe online behavior.
 Key Objectives of COP
 Identify risks and vulnerabilities to
children in cyberspace
 Create awareness
 Develop practical tools to help minimize
risk
 Share knowledge and experience
CHILDREN’S RIGHTS IN THE “VIRTUAL” WORLD
The response needs to strike a balance between the right to
protection and the right to participation.
Privacy
Freedom of
expression
Access to
Information
Protection
from violence
Protection from
sexual
exploitation
3
Education
Nondiscrimination
Play &
leisure
Culture
Recreation
Development of the draft
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
Online consultation till 20.12.2013 www. business-humanrights.org
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
The Guidelines for Industry outline five key areas for protecting
and promoting children’s rights in the online environment
Policies and
management
processes
Integrate
children’s
rights in
policies and
management
processes
Child sexual
abuse content
Safer and age
appropriate
environment
Develop
processes for
handling child
sexual abuse
content
Develop safer
and age
appropriate
online
environments
Educate
children, parents
and teachers
Educate
children,
parents and
teachers on
children’s
safety
Promote
positive use of
ICTS
Promote
digital
technology as
a mode to
further good
citizenship
Purpose of document is to provide:
 A blueprint that can be adapted locally for various industry players
 Establish a benchmark for recommended actions
 Guidance on identifying, prevent and mitigating risks
 Guidance on supporting children’s rights
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
Who are they for?
Social
media
Apps
developers
Online
retailers
Mobile
operators
Internet
services
providers
Internet &
associated
technologies
Hardware
Internet
in public
spaces
Content
providers
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
How are the Guidelines structured?
General guidelines
Policies and
management
processes
Child sexual
abuse content
Safer and age
appropriate
environment
Educate
children, parents
and teachers
Promote
positive use of
ICTS
Sub-sector check lists
Mobile
operators
ISPs
Content providers,
online retailers,
app developers
Social media
Internet access
in public places
Hardware
manufacturers
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
Policies and
management
processes
Child sexual
abuse content
Safer and age
appropriate
environment
• Allocate responsibility to senior staff
• Identify child rights impacts on
different age groups
• Consult key stakeholders, including
young people
• Be transparent and report on child
protection issues
Educate
children, parents
and teachers
Promote
positive use of
ICTS
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
Policies and
management
processes
Child sexual
abuse content
Safer and age
appropriate
environment
• Put in place procedures to
ensure compliance under
local/international laws
• Use customer terms and
conditions
• Develop notice and take
down processes
• Collaborate with local or
national law enforcement
and national hotlines
Educate
children, parents
and teachers
Promote
positive use of
ICTS
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
Policies and
management
processes
Child sexual
abuse content
Safer and age
appropriate
environment
• Employ technical measures:
age-verification, block/allow
lists, spend/time controls,
filtering, and notices
• Communicate house rules
• Classify content in line with
national expectations
• Set default privacy settings
• Offer reporting tools and
processes
Educate
children, parents
and teachers
Promote
positive use of
ICTS
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
Policies and
management
processes
Child sexual
abuse content
Safer and age
appropriate
environment
• Clearly describe content and
parental controls
• Educate customers to
manage concerns on
Internet usage
• Work in collaboration with
government and educators
• Provide materials for use in
schools and homes
Educate
children, parents
and teachers
Promote
positive use of
ICTS
GUIDELINES FOR INDUSTRY ON CHILD ONLINE PROTECTION
Policies and
management
processes
Child sexual
abuse content
Safer and age
appropriate
environment
• Protect freedom of
expression for all users
• Develop content that
promote children’s rights to
express themselves
• Promote digital literacy,
capacity building, and ICT
skills
• Support government
priorities on ICT access
Educate
children, parents
and teachers
Promote
positive use of
ICTS
HE SECTOR-SPECIFIC CHECKLISTS…
MOBILE OPERATORS
INTERNET ACCESS IN PUBLIC SPACES
INTERNET SERVICES PROVIDERS
PUBLIC BROADCASTING SERVICES PROVIDERS
CONTENT PROVIDERS, ONLINE RETAILERS
AND APPS DEVELOPERS
USER GENERATED CONTENT
HARDWARE MANUFACTURES
QUESTIONS?