Managing Spend for Continuous Profitability with mySAP SRM 13th Feb. 2007 Agenda SAP SRM Vision and Solutions Emerging Procurement Trend Roadmap ahead .. Summary ONGC Scenario SAP AG 2007, mySAP SRM for Essar / 2 SAP Vision for mySAP SRM …that delivers SUSTAINABLE SAVINGS mySAP SRM is a PURCHASING PLATFORM mySAP SRM SRM ERP …and VALUE GENERATION SAP AG 2007, mySAP SRM for Essar / 3 PLM SRM GTS ERP CRM …for world-class SUPPLY MANAGEMENT mySAP SRM is a Purchasing Platform Automate and accelerate processes Fully integrated system for all purchasing processes Enterprise platform for center-led purchasing Built-in performance and knowledge management Complete audit trails for regulatory compliance Support for multi-channel supplier enablement SAP AG 2007, mySAP SRM for Essar / 4 …that delivers Sustainable Savings Close the loop between sourcing and procurement Sourcing events triggered by enterprise processes Role-based dashboards for intuitive analytics Contract distribution to multiple ERP systems Automated purchasing and regulatory compliance better insight and discipline SAP AG 2007, mySAP SRM for Essar / 5 …and Value Generation Create a foundation for long-term results Get suppliers involved in the design stage Reward suppliers for innovation Shift focus from price to performance Assimilate all supply processes Drive efficiency beyond boundaries SAP AG 2007, mySAP SRM for Essar / 6 …to World-Class Supply Management Enlarge the scope of supply management SRM CRM PLM GTS ERP PLM SRM GTS ERP CRM ERP From human-integrators … … to service-oriented applications Supply management is more than just purchasing Requires strategic insight and category expertise Ability to compose and extend “next practices” is key A service-oriented architecture ensures flexibility SAP AG 2007, mySAP SRM for Essar / 7 mySAP SRM addresses Procurement Challenges Procurement Challenges mySAP SRM Solution Managing growing no. of SKUs Catalog Management Managing supplier performance Supplier Evaluation & Performance Management (Scoring mechanism, Supplier scorecard, benchmark) Managing growing no. of vendors Statutory Regulation Contract Management and Monitoring, Integrated process from Sourcing to Purchasing Inability to do global spend analysis by supplier resulting in potential unrealized volume discounts Spend Analytics that reads across Purchase Order systems SAP AG 2007, mySAP SRM for Essar / 8 Manage global spend by supplier and category mySAP SRM addresses Procurement Challenges Procurement Challenges mySAP SRM Solution Inefficient & inconsistent collaboration with suppliers Supplier Collaboration (Web-based interaction with suppliers ) Significant maverick buyers leading to overpayment to suppliers Self-Service Procurement Manual & inefficient RFx, bidding, and reverse auctioning Integrated Sourcing executions from RFx to Reverse Auctions to Contract Management Poor compliance with contract pricing due to lack of access to contracts Contract Management and Monitoring SAP AG 2007, mySAP SRM for Essar / 9 mySAP™ SRM Comprises of Three Core Elements SCENARIOS Strategic Purchasing & Sourcing Supply strategy development Spend analysis Supplier selection (RFx, Auction) Contract management Catalog management Operational Procurement through focused sourcing initiatives, supplier selection and contract management. Self service procurement Services procurement Plan driven procurement Expedited purchasing processes Supplier Collaboration Better supply strategies through process automation and compliance management for goods and services. Higher supplier participation through supplier self-service, connectivity, collaboration and supply chain visibility. SAP AG 2007, mySAP SRM for Essar / 10 Supplier registration Design collaboration Order collaboration Collaborative replenishment Supplier connectivity Implement Better Supply Strategies STRATEGIC PURCHASING & SOURCING Establish focused sourcing initiatives Typical characteristics High executive visibility Involves multiple stakeholders Approach varies by category Knowledge of markets is key Multiple, parallel initiatives Primary metric is cost savings SAP AG 2007, mySAP SRM for Essar / 11 mySAP SRM for Strategic Purchasing & Sourcing Improve spend visibility and supply strategy Reduce errors and compress sourcing cycle times Supply Strategy Development Demand aggregation & planning Portfolio analysis Purchasing strategy planning Category management Program management Purchasing controlling Supplier Selection Supplier qualification Request for quotation Reverse auctions Sourcing event analysis Spend Analysis Global spend Content consolidation Manage contract compliance Contract Management Contract development Document management Contract distribution Contract execution Contract monitoring Catalog Management SAP AG 2007, mySAP SRM for Essar / 12 Closed-Loop Process for ‘Strategic Procurement & Sourcing’ Sourcing activities are part of an overall process 4. Negotiate 3. Qualify Supplier identification Supplier registration Request for Information Supplier pre-selection Request for quotation Reverse auctioning Terms and conditions Engineering specifications Discussion & Collaboration 5. Award 2. Strategize Demand aggregation & planning Bid comparisons Weighting and scoring Winner award Portfolio analysis Purchasing strategy planning 1. Analyze Supplier Performance Mgmt Global spend analysis Content consolidation SAP AG 2007, mySAP SRM for Essar / 13 6. Contract Contract development Contract distribution Execution and monitoring Expedite Purchasing Processes OPERATIONAL PROCUREMENT Purchasing platform for ALL spend categories Typical characteristics High administrative workload Complex approval rules Many unplanned expenditures Low contract compliance Large safety stocks Supplier disconnect SAP AG 2007, mySAP SRM for Essar / 14 mySAP SRM: Solving Your Procurement Needs Simplify process flows Self Service Procurement Adaptive requisitioning Order management Confirmation Invoice processing Automate PO generation for mission-critical buying Establish cost limits for service agreements Plan Driven Procurement Services Procurement Source of supply determination Plant maintenance integration Project system integration SAP AG 2007, mySAP SRM for Essar / 15 Service specification & requisitioning Order management Confirmation Invoice processing Self-Service Procurement Self-service procurement empowers company employees to create and manage their own requisitions, allowing purchasers to focus on strategic sourcing. • Employee • Accounting • Employee • Admin • Employee • Central Receiver • Manager • Purchaser SAP AG 2007, mySAP SRM for Essar / 16 • Purchaser Plan-Driven Procurement Integrates operational procurement with existing supply chain management, plant maintenance, and project solutions for compliance enforcement, process efficiency, and supplier selection efficiency. Materials management systems Maintenance and project systems Purchasing systems Planning systems Demand and requisition SAP and non-SAP systems Consolidate demands Order Contracts Spend, Scorecard, and Supplier Info. Winning Bids Assign source of supply Assign SAP AG 2007, mySAP SRM for Essar / 17 Service Procurement Services processes are more complex and less standardized compared to products. Services procurement requires increased flexibility, greater collaboration, and judicious cost management. Buyer Supplier Monitor Request for Service Requisition Invoice Approve Assign SAP AG 2007, mySAP SRM for Essar / 18 Confirm Order Invoice Confirmation Order Enable Supplier Participation SUPPLIER COLLABORATION Multi-channel approach for supplier collaboration Typical characteristics Low process transparency Long order cycle times Unsynchronized design cycles Last-minute changes Poor visibility on inventory Frequent supply shortfalls Limited insight into performance SAP AG 2007, mySAP SRM for Essar / 19 Supplier Collaboration with mySAP SRM Extend process control to your suppliers… Design Collaboration New product design Collaborative project management Order Collaboration Account information Bidding event notification Order management Invoice processing Dispute resolution Reduce administrative overhead for supplier communication Supplier Registration Supplier self-registration Supplier qualification SAP AG 2007, mySAP SRM for Essar / 20 Supplier Connectivity Integration broker Supplier network Collaborative Replenishment Stock requirement visibility Supplier managed inventory Advance shipping notification Supplier Enablement BUYER SAP NetWeaver™ Web browser Collab. Design SAP XI Supplier connectivity Order Collab. SUPPLIERS High-volume PLM Supplier portal SRM Low-volume EXPAND your value proposition by linking ANY kind of suppliers with THREE appropriate and cost-effective channels. ERP Fulfillment SCM Collab. Replen. CRM system SAP AG 2007, mySAP SRM for Essar / 21 Browser SAP Supplier Network XML Closing the Loop Between Value Discovery and Realization VALUE DISCOVERY VALUE REALIZATION SAP AG 2007, mySAP SRM for Essar / 22 Agenda SAP SRM Vision and Solutions Emerging Procurement Trend Roadmap ahead .. Summary ONGC Scenario SAP AG 2007, mySAP SRM for Essar / 23 Emerging Trends in Purchasing …. Trends Driving Changes Expanding Scope of Supply Management Increased amount of spend managed and influenced Supplier Relationships will Deepen Capturing Innovation from supplier base, Performance base agreements The CPO will Become a Strategic Partner to the Board Promoting creative, cross-functional and risk management skills Technology will be Central to Change Fully integrated networks of suppliers available to customers How important a role do procurement executives currently play in establishing your company’s overall strategic objectives? 40 Vital role Very important 38 28 6 TODAY SAP AG 2007, mySAP SRM for Essar / 24 IN 10 YEARS Critical Success Factors of Today’s Purchasing Organizations Globalization and Growth Simplified and Standardized Global Purchasing Processes Tightly Integrated Suppliers £€¥ $ Increase Savings Spend Analysis and Effective e-Negotiations Collaboration amongst Key Stakeholders Empower Strategy and Compliance Measure Savings and Performance Ensure Contract and Regulatory Compliance SAP AG 2007, mySAP SRM for Essar / 25 How mySAP SRM supports Purchasing Requisitioning Order Management Supplier Enablement Globalization & Growth Simplify procurement £€¥ $ Standardize global processes Data Improvement Category Management Improve spend visibility Transforming Objectives into Executable Initiatives Automate supplier transactions Supplier Negotiation Increase Savings Purchasing Planning Effective negotiation Purchasing Controlling Regulatory Compliance Empower Strategy & Compliance Instill method into strategy development SAP AG 2007, mySAP SRM for Essar / 26 Measure savings and performance Ensure regulatory compliance Agenda SAP SRM Vision and Solutions Emerging Procurement Trend Roadmap ahead .. Summary ONGC Scenario SAP AG 2007, mySAP SRM for Essar / 27 Major Investments to Capture Market Growth 300% Research and Development Growth Frictionless Acquisition addresses: “On Demand” Market and Delivers immediate Savings to Customers Demonstrates SAP’s Commitment to Growth in the SRM Market SAP and Partners delivered Proof-of-Value Trials: 42 M € Savings on 156 M € Spend Actively recruiting ISV’s to enhance SRM Solution Capabilities SAP AG 2007, mySAP SRM for Essar / 28 SRM 5.0 FOCUS FOR SRM 5.0: Improve Strategic Sourcing Enhanced Sourcing Execution Category Management Introduce Sourcing On Demand Offering (Frictionless acquisition) Global contract compliance monitoring Enhanced contract execution Cross System Invoice management Supplier Enablement Services with SAP Supplier Network Support of ESA Services SAP AG 2007, mySAP SRM for Essar / 29 SRM 6.0 is Focused on Business Optimisation . . . . Category-Based Strategic Sourcing Supplier Management Scaleable Platform Contract with Business Management User Interface & Analytics Flexible Sourcing Strategy Intelligent Category and Spend Management Contract Types and Authoring Streamlined Operational Procurement Fact Based Supplier Evaluation & Management Scaleable Purchasing Platform with Analytics for the Business User Operational Procurement SAP AG 2007, mySAP SRM for Essar / 30 The New Face of mySAP SRM Streamlined User Interaction Navigation Personalization Work Center Concept Single-Click to Launch Actions E.g. Process an order, change a query Ability to Define Regularly Used Queries and Reports Define attributes Store query Personalize More Intuitive, Personalizable, and Efficient SAP AG 2007, mySAP SRM for Essar / 31 Category Management Objective and Value Drivers £€¥ $ How does Category Management create value for the company? Sharing knowledge and best practices Enabling collaboration amongst stakeholders Monitoring performance, Identifying opportunities and shifting priorities as required Proactively responding to market trends Driving process standardization Reducing cycle-time SAP AG 2007, mySAP SRM for Essar / 32 Category Management in mySAP SRM Mission Statement: transforming corporate objectives into actionable initiatives OBJECTIVES OBJECTIVES STRATEGY STRATEGY PROGRAMS SUPPLIER PERFORMANCE L.C.C.S. SAVINGS SOURCING INITIATIVES ANALYZE & PLAN SAP AG 2007, mySAP SRM for Essar / 33 EXECUTE MONITOR OUTSOURCING ……….. Agenda SAP SRM Vision and Solutions Emerging Procurement Trend Roadmap ahead .. Summary ONGC Scenario SAP AG 2007, mySAP SRM for Essar / 34 Conclusion: mySAP SRM is Better Supply Management IMPROVED SUPPLY STRATEGY Supply base rationalization Global spend analysis Reduced risk of supply COMPRESSED CYCLE TIMES Immediate online approvals Purchasing process automation Quicker supplier responses REDUCED OPERATING COSTS Better spend controls Improved contract compliance Lower connectivity costs LOWER UNIT PRICES Improved quality of goods Lower inventory-carrying costs More competitive pricing SAP AG 2007, mySAP SRM for Essar / 35 Benefits At Each Stage Process Automation Process Simplification Sea Containers: 25% average cost savings against existing contracts Contract Management Ericsson: 80% reduction in purchasing cycle time Colgate-Palmolive: Improved contract compliance from 75% to 95% Strategic Sourcing Innovation Empowerment Pemex Gas: 70% reduction in suppliers‘ sales cycle Mahindra: manufacturing cycle compressed form 4 weeks to 1 week Supplier Management Steelcase: 2-month reduction in sourcing cycle “Quite simply, mySAP SRM offers us a better way of collaborating with our suppliers.” Mahindra BHP Billiton: Manage more than 70% of all external spend Pemex Gas: 6% drop in average 1year contract prices Mahindra: 3day reduction in inventory cycle time Steelcase: $5 million savings in 1st year of online bidding “… we improved the quality and speed of information flow, collaboration and our basis for decision making..” Ericsson Ericsson: 75% reduced handling costs Pemex Gas: 72% reduction in decision process for order placement “We (now) have far better visibility and control over our purchasing process.” Colgate-Palmolive Sea Containers: 3month reduction in procurement cycle time Operational Procurement Business Optimization “By strengthening supplier relationships, we negotiated deals that delivered greater value and drove down contract prices.” Sea Containers SAP AG 2007, mySAP SRM for Essar / 36 “Executing our new strategies could only happen through SAP . . . it’s an enabler of integrated processes Pemex Gas Customers Quotes on SRM SAP AG 2007, mySAP SRM for Essar / 37 700+ Organizations Run SRM SAP AG 2007, mySAP SRM for Essar / 38 Customers Over 80+ Live Customers in Asia includes SAP AG 2007, mySAP SRM for Essar / 39 Agenda SAP SRM Vision and Solutions Emerging Procurement Trend Roadmap ahead .. Summary ONGC Scenario SAP AG 2007, mySAP SRM for Essar / 40 ONGC Scenario Create Bid Invitation Publish Bid Invitation Bid Invitation Display Domestic Bid Submission Foreign Vendor Bid Bid Return Bid Resubmission SAP AG 2007, mySAP SRM for Essar / 41 Technical Bid Rejection Adjust Price Bid Price Bid Opening Bid Comparison Report Thank You! SAP AG 2007, mySAP SRM for Essar / 42 Raj Kumar Singh Solution Architect raj.singh@sap.com SAP AG 2007, mySAP SRM for Essar / 43