Charles F. Leonhardt leonhardt@georgetown.edu

• Technology Disruptions in Higher Education
• Technology Modernization Strategy
• Guiding Principles
• What We Have Done
• What We Are Doing
• What We Need to Do
• Savings for Reinvestment
• Business Value from Enterprise Architecture

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OPEN: Open Standards, Open Source, Modular, and Interoperable, with Federated Identity Management
MOBILE: Optimized for mobile platforms
SOCIAL : Integration with University directory and social applications whenever possible
CLOUD : Subscription over purchasing services whenever possible and practical
ENTERPRISE : Enterprise services over point solutions.

• Google Apps for Education (Collaboration Services)
• Workday (HR, Benefits; Payroll & Finance coming in July)
• Salesforce (CRM)
• Drupal (Web Content Management)
• Modo Labs / Kurogo (Mobile)
• Box (File)
• Harris Connect (Online Alumni Community)
• Spring CM (Advanced File/Workflow)
• SilverPop (Broadcast Email)
• Amazon Web Services (Research/Compute)

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A strategy for innovative teaching, learning and research through leveraging technology.
Key Fall Semester 2013 Projects:
• Initiative for Technology-Enhanced Teaching & Learning o Classroom technology
• Online Learning Systems Architecture o Deltak and Blackboard Learn integration o Learning management system exploration (CSG and Gartner)
• Online Learning o Academic and administrative alignment on our digital strategy

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A modern, standard, efficient, flexible, automated platform for computing, storage, and network capabilities.
Key Fall Semester 2013 Projects:
• Ubiquitous Wifi
• Network o Enterprise Risk Management Category 1 Risk
• Long Term Funding Strategy
• Publishing Cost Model
• Data Center Consolidation

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A consolidated IT delivery capability, leveraging shared services and partnerships across Georgetown for cost-effective and efficient services.
Key Fall Semester 2013 Projects:
• NSO
• New Faculty Orientation
• Unified Service Desk
• Account Management Program

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A proactive, predictive, consolidated, and pragmatic approach to cyber security and risk management at Georgetown.
Key Fall Semester 2013 Projects:
• Creating Security dash board for board and leadership level
• Security Profile o Training o Access Control o MDM o Board Brief on Dashboard/Progress
• Infrastructure Mitigation Plan---Fiber investment

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Modernized Applications
A layered application architecture, minimizing point solutions and delivering key capabilities around business intelligence, customer relationship management, and the Web for cost-effective, and efficient business processes.
Key Fall Semester 2013 Projects:
• Drupal Transition
• GU Mobile o NSO App o EmergenSee
• BI/Analytics
• GMS Financials
• Rank & Tenure
• Blackboard o “It’s not your father’s Buick” o Responsive Design
• File Management Strategy
• People Soft – Admissions
• Enterprise CRM Solution

• Established an EA Working Group
• Documenting Current State at a High Level
• Using Current State Deficiencies and our Guiding
Principles to drive Strategic and Tactical Planning
• Socializing our Guiding Principles campus-wide
• Investigating EA Toolsets

• Select and Implement EA Toolsets
• Architecture Management
• Configuration Management
• Project Management
• ESB / Broker
• Embark on a Strategic Sourcing Initiative
• Enterprise Print Services
• Making the Cloud EASY
• Implement IdM v3
• Interactive Provisioning
• Group Management

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$20.5M
Net Budget (with GMS $23.6M)
$37M
Gross Budget
1%
Asked to reduce spend 1% in FY2014
3%
Asked to reduce spend additional 3% ($585,000) in
FY2014.
4%
Total savings ask in FY2014. Savings to be reinvested into GU critical infrastructure needs.

• Provide Robust Applications and Services that provide real value AND Delight Customers
• Reduce Costs
• Rationalize and Streamline our Environment
• Enable much more informed strategic and tactical planning