PAKISTAN TELECOMMUNICATION COMPANY LIMITED
O/O the General Manager HR&A Business Zone North Islamabad
TENDER FOR PROVISION OF JANITORAL
SERVICES IN ITR ISLAMABAD, PTCL CLUB
F-8 ISLAMABAD , PTCL GUEST HOUSE
MURREE , OSS/CSCs ITR & RTR , OBCC
S/Town Rawalpindi.
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
O/o the General Manager HR&A Business Zone North Islamabad
TERMS AND CONDITIONS FOR JANITORAL SERVICES AT
ITR
ISLAMABAD PTCL CLUB F-8 ISLAMABAD , PTCL GUEST HOUSE MURREE ,
OSS/CSCS ITR & RTR , OBCC S/TOWN RAWALPINDI
Following terms and conditions are strictly required to be complied by the approved Janitorial
contractors for participation in the Tender, floated by SM Admin BZ Islamabad.
1. CDR. All registered vendors will enclose CDR in shape of Bank Draft/ Pay order @ 2%
of the total bid offered. The CDRs will be released to unsuccessful bidders after maturity
of the Tender.
2. Bidders shall submit 2 separate Technical and Commercial Bids in 2 different sealed
envelopes. The Technical Offer includes company profile, address, NTN & GST
Registration evidence, work experience with PTCL, work experience with any other
Organization, Financial competence, Work Force and any other evidence if applicable.
This must not include the pricing. Envelop must be mark as Technical Offer.
3. The second sealed envelope will contain the commercial offer ( Priced bid ) with the
cost break down as per PTCL Price schedule / BOQ provided with the Tender document
and must be mark as Commercial Offer on the face of the envelop.
4. Both the Technical and Commercial bids must bear PTCL Tender / RFQ Reference Nos
and must not contain any other detail, Name of Bidder or any other reference. Bids not
fulfilling these instructions shall be rejected.
5. Both the Technical and Commercial bids must be dropped in two different tender boxes
named as No 1 &2 for Technical and commercial bids respectively before closing date
and time as advised in Tender Documents.
6. Any bid received after the closing date and time as provided in the Tender document
shall be rejected and returned to the bidder.
7. All materials and equipments shall be arranged by the contractor for the execution and
satisfactory provisioning of prescribed job.
8. The contractor / Firm are prohibited for publishing any material in the press relating to
the contract.
9. PTCL shall not make any payments to the contractor without acceptance of the
completion reports supplied by the contractors, to the effect that the Janitorial Services
have been provided to the entire satisfaction of end user. The type of works for which
bids are offered shall be mentioned on top of the Tender documents by the contractor in
clear hand writing or typed in block letters, otherwise the same will be considered invalid
by PTCL.
10. The contractor shall be bound to comply with purchase order after approval of the tender
by the competent authority. A penalty @ 5% of the contract value per day will be
imposed if the contractor fails to take work in hand within 7 days after issuance of
purchase order. The same penalty is also applicable for delayed performance of work
beyond specified period as stipulated.
11. The contractor shall not claim any compensation or damage during execution of work for
any reason what so ever.
12. The contractor shall under no circumstance sublet or assigns the work or the contract to
any other person/firm without prior approval of competent authority, otherwise the
securities and any other claims shall be stand forfeited by PTCL.
13. The contractor shall strictly comply with all terms and conditions contained herein or in
the Tender documents. In case of any dispute between the contractor and any supervisory
officers (S) of Business Zone North, the decision of the General Manager HR&A BZ N
Islamabad will be final. In the event that the contractor violates or breaches any Terms
and Conditions of this contract, General Manager HR&A BZN Islamabad can withhold
any credit to the PTCL accounts and his decision will stand unchallenged in any court of
Law.
14. Contractor shall sign each page and submit his acceptance of the above Terms and
Condition on judicial paper amounting to Rs. 2000/- duly attested by notary public / oath
commissioner at the time of submission of agreement.
15. Contractor shall be liable to comply and fulfill all the law of land and the rules and
regulation of labor department and applicable labor rates from Government of
Pakistan or any other court of law. PTCL will not be responsible in any violation if
committed by the contractor with any Government authority.
Manager Admin ITR
BZN Islamabad
Telephone House F-5/1 Islamabad
Tele: Office#051-2273777,
Cell: 03005115551
Name of Contractor: _____________________________
______________________________________________
Signature: _____________________________________
Stamp_________________________________________
Date
SCOPE OF WORK FOR JANITORIAL SERVICES AT ITR ISLAMABAD (LIST
ATTACHED) ON PER SFT BASIS
Vendor scopes of service shall include but not limited for the following.
Normal Service schedule:
Vendor shall provide the services in one shift (Office Hours) including 30 minutes launch, 6 day
per week with all the designated company premises as defined in attached BOQ
Schedule of Services:
A- Hourly cleaning.
Toilets:
1. All toilet to be cleaned hourly to ensure proper cleanliness and hygienic conditions
2. Moping up any water spillage leaving floors dry and slip free.
B- Daily Cleaning
General
1- Garbage Removal, All waist bins to be empted on daily basis. All refuse bags to be
sealed and disposed directly to designated places.
2- All hard floors to be thoroughly cleaned using a dust control mop and then polished
where required using high quality cleaning fabric and material. Antibacterial floor
cleaner to be used.
3- Capet Vacuums Cleaning of all offices and carpeted area.
4- Cleaning of electric appliances , door handles etc to remove finger marks
5- Sweeping of all the open areas, footpaths drive ways and court yards.
6- Ensure proper and tidy cleaning of all the areas (covered /open) through physical
checks by Janitorial Supervisor.
7- To attend all the random cleaning request by Admin or End User.
8- Cleaning / Dusting of all the furniture, doors, windows, electrical installations,
fixtures, planters etc.
9- Opening/restoration of Chocked sewerage lines and pipes
All the premises shall be made ready before start of office hours
Toilets
1- WCs, Bowl interiors shall be cleaned with brush and company approved toiled
cleaner.
The commode seats (Both Sides) and covers sides, pipes and flash tanks to be
washed with company’s approved detergents /disinfectant solution. This service
shall be carried out though out the specified work hours.
2- Wash Basins, Showers, Soap dishes, Tapes etc to be washed using company’s
approved detergents solution and wiped dry.
3- Mirrors to be clean and polished to leave a bight sparkling finish. Tiled floor are
to be daily moped using company’s approved detergents / disinfectants solution
leaving floor dry and slip free
4- Collect rubbish in refuse bags and deposit at designated refuse collection points.
Building parameter walkways, Car park, and other area
1- Removal of litter car parks, basement, walkways, stairs and open areas.
C- Weekly Cleaning
1-
23-
4567-
12345-
General
All hard floor (including lobbies) to be damped mopped to remove impregnated dirt
using company’s approved anti detergent and antibacterial solution to remove scuff
marks and leave smooth , dry and slip free.
All wall surfaces to be spot cleaned using company’s approved product for removal of
stains and marks.
Internal / External Side of doors, glass windows, aluminum frames and fly screen to be
clean using company’s approved products. Window tracks to be vacuumed on weekly
basis.
Chromium, stainless steel and aluminum fixture and fittings to be burnished.
All waist bins to be damp clean using company’s approved antibacterial detergent agents.
All soft furnishing to be vacuumed and spot clean using company’s approved products.
Buffing of all floor areas.
Toilets
Toilet walls to be clean thoroughly using company’s approved detergent / antibacterial
agent
Internal and external glass and associated window frames and fly screen to be clean using
companies approved material. Window tracks to be vacuumed on weekly basis .
Scrubbing of floors with machine
All walls and ceilings to be cleaned weekly
Fumigation / spraying on twice a week basis.
D- Monthly Cleaning
1- All high level surfaces to be thoroughly dusted using antiseptic mops.
2- External cleaning of all A/C grills.
3- All hard floor surfaces t be machine scrubbed using an company approved bacterial
detergent and polished with water based high solid , metalized emulsion polished with
water based high solid, metalized emulsion polish to leave a smooth slip-free furnish.
4- Entrance mats to be taken outside and pressure hosed, dried and returned.
5- Marble Polish
6- Cleaning of roofs of all blocks.
E- Rats Control Treatment
1- Putting of rat traps on each floor to catch rats and proper disposal.
F- Maintenance of Gardens / Lawns
Daily Basis
1- Cleaning and sweeping of all the gardens / lawns as provided in the Tender bid Form.
2- Watering to grass, plants, trees and flowers.
3- Removal of rubbish from area and proper disposal in designated places.
Weekly Basis
1- Cutting of Grass and wild growth
2- Trimming of plants and trees and maintaining in proper shape.
3- Maintaining of flower beds.
Monthly/Seasonal Basis
1- Plantation of seasonal flowers and proper maintenance
2- Removal of existing wild grass and providing proper Korean Grass in the identified
places and proper maintenance.
SCOPE OF WORK FOR HIRING OF COOKS, ATTENDANTS AND JANITORS IN
PTCL OFFICER CLUB F-8 ISLAMABAD AND PTCL GUEST HOUSE MURREE.
Vendors Scope of services shall includes but not be limited to the following requirements.
A- PTCL Officer Club Islamabad
S-No
Requirement
1
Cook
2
Attendant
3
Sweeper
Numbers
1
2
1
B- PTCL Guest House Murree
S-No
Requirement
1
Cook
2
Attendant
3
Sweeper
Numbers
1
2
1
SCOPE OF WORK FOR PROVISIONING OF JANITORS IN OSS/CSCs IN ITR /RTR
Vendor’s scope of services shell includes but not be limited to the following.
Provision of A Class Janitorial Services in the below mentioned OSS/CSSs on per SFT basis with material.
S/No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Name of Office/OSS’s
CCC F-8 Exchange Islamabad
OSS F-5/1 Islamabad
OSS F-7 Markaz Islamabad
OSS F-8 Exchange Islamabad
OSS F-11 Exchange Islamabad
OSS G-10 Exchange Islamabad
OSS Sittara Market Islamabad
OSS Cantt Rawalpindi
OSS Chaklala Rawalpindi
OSS I-10 Exchange Islamabad
OSS 7th Road S/Town Rawalpindi
OSS City Exchange Rawalpindi
WLL Configuration Center Westridge IJP Road Rwp
OSS Jhelum
OSS Wah
OSS Attock
OSS Chakwal
Covered Area
1197
330
856
432
4500
3600
2364
3450
1250
1206
252
306
700
2016
2475
880
714
DAILY BASIS REQUREMENTS:
A Class service provisioning as provided in ITR scope of work along with additional given below
requirements.
1. All hard floors to be damped mopped to remove impregnated dirt using company’s approved
anti detergent and antibacterial solution to remove scuff marks and leave smooth, dry and slip
free.
2. All wall surfaces to be spot cleaned using company’s approved product for removal of stains and
marks.
3. Internal/External side of doors, glass window, aluminum frames and fly screen to be clean using
company’s approved products, window tracks to be vacuumed on weekly basis.
4. Chromium, stainless steel and aluminum fixture and fitting to be cleaned.
5. All waist bins to be damp clean using company’s approved antibacterial detergent agents.
6. All soft furnishing to be vacuumed and spot clean using company’s approved products.
Toilets
A Class Service provisioning as provided in ITR scope of work along with additional given below
requirements.
1. Toilet walls to be clean thoroughly using company’s approved detergent/ antibacterial agent.
2. Internal and external glass and associated window frames and fly screen to be clean using
company’s approved material.
3. Scrubbing of floors.
MONTHLY BASIS REQUIREMENT:
A Class service provisioning as provided in ITR scope of work will apply on per person basis.
RESPONSIBILITIES OF “THE VENDOR”
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Execution of the said work, as assigned in the agreement.
Issuance of proper identity cards to the staff.
All payments to the staff shall be according to the labour laws. It is the responsibility of
“The Vendor”.”The Company “Shall have no business with medical, accidental death etc.
The Vendor will depute his staff in such a manner that any time during the office hours,
all the works noted below should effectively be completed, without any complaint and
delay.
Cleaning of all common areas under the use or vacant.
Sweeping and cleaning of all rooms, hall, lobbies, terraces, courtyards, parking areas,
footpaths, roofs etc.
Dusting and cleaning of all interiors of the buildings, which are under the use including
false ceiling, doors, windows, internal partition wall, walls etc.
Washing and cleaning of floors, staircases and other metal items.
Cleaning and washing of toilets including W.Cs commodes, wash basins, urinals etc
including use of company approved detergent / Disinfection solution.
Disposal of litter/garbage /debris from the office and building compound daily.
All equipments tools and other items to carry out other services will arranged and
provided by vendor at his own cost. The material to be used should be quality. (List of
equipments/machinery to be provided).
All Janitors and cleaners should be in UNIFORM. A fine of Rs. 500/person will be
charged without wearing uniform per day.
The vendor would provide and maintain daily consumable items washing powder, Vim,
Dettol, Chemical for cleaning, Mop, Duster, Wiper, Brush, Mansion Polish, and Brass etc
in the store of the Vendor and will utilize these items according to the requirement.
The Vendor should ensure that the schedule should be prepared on the basis of
requirement in such manner that all the services are efficiently carried out and the
building remain clean and tidy all the time.
A Performance Bond equal to 10% of monthly charges will be submitted at the time of
contract by the bidder.
The Vendor will employee well mannered Janitors including 03 Supervisors.
The vendor to take precautionary measure in performing the services so as not to disturb
Company’s employee during working hours.
A penalty of Rs. 3000/-month will be imposed if the contractor will not do the sork
according to scope of work.
The vendor will refill all the automatic spray machines.
SCOPE OF WORK FOR HIRING OF JANITORS IN MONRING / EVENING SHIFTS
FOR OUT BOUND CONTACT CENTER PTCL COMPLEX S/TOWN RAWALPINDI.
Vendor’s scope of services shall includes but not be limited to the following.
Provision of A Class Janitors Services in morning /evening shifts on below mentioned site.
S/No
1
2
Name of Office/OSS’s
Covered Area
OBCC S/Town Complex Rawalpindi
OBCC S/Town Complex Rawalpindi
8750-sft
8750-sft
Requirement
(Morning Shift)
(Evening Shift)
DAILY BASIS REQUIREMENT:
A Class service provisioning as provided in OSS / CSS scope of work on daily basis.
The Timings of Morning and Evening Shifts will be as under
1. Morning Shift
2. Evening Shit
0700 to 1600 Hrs
1600 to 2100 Hrs
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
O/O the General Manager HR&A Business Zone North Islamabad
Providing of Janitorial Services along with tools/equipment/material (Scope of work attached) at
Exchanges/Offices/Buildings of BZN PTCL as detail given below with area.
1-
Detail of OSS
S/No
Name of Office/OSS’s
CCC F-8 Exchange Islamabad
OSS F-5/1 Islamabad
OSS F-7 Markaz Islamabad
OSS F-8 Exchange Islamabad
OSS F-11 Exchange Islamabad
OSS G-10 Exchange Islamabad
OSS Sittara Market Islamabad
OSS Cantt Rawalpindi
OSS Chaklala Rawalpindi
OSS I-10 Exchange Islamabad
OSS 7th Road S/Town Rawalpindi
OSS City Exchange Rawalpindi
WLL Configuration Center Westridge IJP Road
Rwp
OSS Jhelum
OSS Wah
OSS Attock
OSS Chakwal
1
2
3
4
5
6
7
8
9
10
11
13
14
15
16
17
2.
Covered Area
1197
330
856
432
4500
3600
2364
3450
1250
1206
252
306
700
RATE /Sft
2016
2475
880
714
Detail of OBCCs
S/No
Name of Building
1 OBCC S/Town Complex Rawalpindi (Morning
Shift)
2 OBCC S/Town Complex Rawalpindi (Evening
Shift)
3.
Detail of Offices/Exchanges
S/No Name of buildings/sites
Description of
Total
Area
8750-sft
Rate/Sft
8750-sft
Rates per Sft Total Amount
Area
1
2
3
4
5
6
7
8
PTCL House F-5/1
Islamabad
PTCL Telephone
Exchange F-8
Islamabad
Inside Area
Area in
Sft
61702
Outside area
35941
Garden/Lawn
area
Inside area
21250
Outside area
26186
Garden/Lawn
area
PTCL Officer Club F-8 Garden/Lawn
Islamabad
area
PTCL Telephone
Inside area
Exchange F-11
Islamabad
Outside area
PTCL Telephone
Exchange I-10/3
Islamabad
PTCL T/E City
Rawalpindi
8100
7550
18455
17995
Garden/Lawn
area
Inside Area
13848
Outside area
5525
Garden/Lawn
area
PTCL Complex S/Town Inside Area
Rawalpindi
Outside area
PTCL T/E Chaklala
Rawalpindi
19850
7372
7300
92960
56661
Garden/Lawn
area
Inside Area
30426
10746.75
Outside area
24839.75
Inside Area
27425
Outside area
15555
Garden area
240
on monthly
basis
9
PTCL Telephone
Exchange Cantt
Rawalpindi
10 PTCL T/E Westridge
Rawalpindi
11 PTCL T/E Adyala
Rawalpindi
12 PTCL T/E Chakri
Rawalpindi
13 PTCL T/E Defense
Housing Authority
Rawalpindi
14 PTCL T/E Morgah
Rawalpindi
15 PTCL T/E Khyaban-eSir Syed Rawalpindi
Inside Area
43680
Outside area
15978.52
Garden/Lawn
area
Inside Area
13948
Outside area
31009.23
Garden/Lawn
area
Inside Area
660
8739.74
Outside area
18554.90
Garden/Lawn
area
Inside Area
19684.73
Outside area
10215.19
Garden/Lawn
area
Inside Area
24791.44
Outside area
2254.28
Garden/Lawn
area
Inside Area
7278.41
Outside area
1895.51
Inside Area
3839.05
Outside area
2599.39
13320
5505.94
1283.38
3073.39
16 PTCL Exchange Dhoke Inside Area
Sydan
Outside area
4003
16 PTCL Exchange Humak Inside Area
6366
6877
Outside area
17 PTCL Exchange Bharia Inside Area
18 PTCL Exchange
Bharakahu
7890
Inside Area
2092
Outside/open area
16948
Outside/open area
Garden/Lawn
area
20 PTCL Health Unit Cant Inside Area
4.
3000
Outside area
19 PTCL Exchange Gulraiz Inside Area
21 PTCL Health Unit
S/Town Rawalpindi
22 PTCL Health Unit G-7
Islamabad
20530
2500
9640
4480
Outside area
1396
Inside Area
3037
Inside Area
4200
Outside area
600
Detail of Janitors, Cook, Attendants and Gardner to be engaged at below sites.
S-No
Requirement of Persons
Numbers
1
Cook for PTCL Officer Club Islamabad
1
2
Attendant for PTCL Officer Club Islamabad
2
3
Sweeper for PTCL Officer Club Islamabad
1
4
Gardner for PTCL Officer Club Islamabad
1
5
Cook for PTCL Guest House Murree
1
6
Attendant for PTCL Guest House Murree
2
Rate/Person
Basis
7
Sweeper for PTCL Guest House Murree
1
8
Gardner for PTCL Guest House Murree
1
9
Sweeper for PTCL Main Colony, Wirless Colony,
Line Staff Colony and Officer flats at Rawalpindi
Cantt
3
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Wax and Aqlaric Polishing of all floors/corridors of all PTCL Office Buildings mentioned in the
tender (on monthly basis)
Fumigation/Spraying of Cafeteria four times (every week) in the month at PTCL House F-5/1
Islamabad, PTCL Complex S/town and Cantt Rawalpindi.
Fumigation/ spraying twice weekly disinfectant in the Toilets/ kitchens/urinals/gutters/sewers in
order to kill bacteria, insects, files, cockroaches & Mosquitoes etc of PTCL office Buildings as
mentioned in the tender.
Cleaning of window glass internally / externally in all buildings mentioned in tender including
and the glass elevation of blocks with hanging trolley and proper wipers/cleaning materials etc.
The machines/tools/materials required for the work are included. (On monthly basis)
Fumigation /spraying where required in buildings mentioned in the tender.
Rats Control arrangement/Treatment in all office buildings of PTCL as mentioned in the tender
with one year warranty. The machines/tools/materials required for the work are included. (On
monthly basis).
Cleaning and maintenance of Garden area inside and outside PTCL buildings (Rates inclusive of
provision , Grass, Bushes Cutting, sweet earth, manure and seasonal plants.
Collection of garbage from door to door at PTCL colonies Rawalpindi Cantt and cleaning of
inside and outside area of all blocks.
Tender Form#
ISSUED To:
Name and Signature of Authorized Representative:
Dated:………………………………………………………..
Signature of Tender Committee