GSM-ASIA PACIFIC CONFERENCE Evidence for Policy Making: Some Data: on International Calling, Roaming, mobile prices, international calling @BOP Colombo 08 August 2008 Helani Galpaya - galpaya@lirne.net Client Logo Look at some data for: International Calling (IDD) International Roaming Mobile Prices Performance of Pakistan’s Mobile sector What we know about the BOP Broadband Prices 1 International Calling From the SAARC Region 2 The best rates not necessarily for calling the neighbors.. Bhutan India Maldives Nepal Pakistan Sri Lanka US UK USA Switzerland Sweden Italy Germany France Australia Japan Hong Kong China Thailand Singapore Sri Lanka Pakistan Nepal Maldives India Bhutan Bangladesh Afghanistan Calling From Afghanistan Bangladesh Calling to SAARC Malaysia Pakistan: Cheapest rate = USD 0.03 (to US, China, France..etc) Cheapest South East Asia But East Asia Aus.rate to SAARC Europe country = : USD 0.12 (to BD) 4x more expensive 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.54 0.54 0.54 0.54 0.54 0.54 0.54 0.54 Peak 0.38 0.29 0.29 0.29 0.29 Off-peak 0.29 0.25 0.25 0.25 0.25 Peak0.59 0.31 0.59 0.59 Off-peak0.59 0.31 0.59 0.59 0.22 0.22 0.22 0.29 0.29 0.29 0.29 0.29 0.38 0.29 0.38 0.38 0.38 0.38 0.38 0.43 0.43 0.38 0.38 0.25 0.25 0.25 0.25 0.25 0.29 0.25 0.29 0.29 0.29 0.29 0.29 0.34 0.34 0.29 0.29 0.59 0.59 0.98 0.59 0.48 0.79 0.59 0.79 0.59 0.79 0.79 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.98 0.59 0.48 0.79 0.59 0.79 0.59 0.79 0.79 0.59 0.59 0.59 0.59 0.59 0.22 0.22 0.22 0.22 0.15 0.15 0.15 0.22 0.15 0.22 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.15 0.70 0.30 0.55 0.30 0.46 0.30 0.30 0.27 0.23 0.27 0.23 0.27 0.30 0.30 0.38 0.38 0.38 0.38 0.38 0.38 0.70 Peak 0.36 0.36 0.36 0.29 0.36 Off-peak 0.36 0.36 0.36 0.22 0.36 0.36 0.36 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.36 0.36 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.29 0.12 0.29 0.16 0.29 0.29 0.74 0.32 0.56 0.14 0.23 0.32 0.32 0.29 0.12 0.03 0.12 0.03 0.03 0.12 0.03 0.03 0.03 0.03 0.03 0.03 0.03 0.03 0.10 0.10 0.32 0.10 0.10 0.14 0.14 0.23 0.14 0.23 0.23 0.23 0.14 0.10 3 International Roaming 4 Can be priced for different “activities” while roaming.. Make a call to a local number (a number in the home country) Receiving a call Call home Receive SMS Send SMS Call another international number Use Data services (GPRS, HSPA etc) 5 Australia 0.71 0.28 2.07 0.83 1.03 1.20 0.48 1.41 2.11 2.11 1.41 1.41 1.41 0.45 1.38 2.41 Japan 0.73 0.73 0.73 Korea 0.88 0.73 0.69 0.69 1.05 0.66 Malaysia 2.37 1.19 1.48 0.83 0.34 0.57 1.49 0.56 0.34 0.44 1.04 3.26 1.19 1.48 1.04 1.04 2.96 1.63 1.48 1.93 1.63 Maldives 1.27 0.62 1.92 Mongolia 0.75 1.28 0.72 1.34 0.67 Pakistan 0.90 1.49 0.90 Philippines 2.62 1.31 1.31 0.22 0.35 0.28 0.63 1.38 1.38 2.41 0.37 1.38 - 2.11 2.11 - 2.11 - 1.41 2.11 2.11 1.41 - 0.34 0.34 Vietnam Vanuatu Tonga Thailand Taiwan Sri Lanka Singapore 0.17 0.67 0.33 - 2.11 0.45 0.55 0.43 0.36 0.80 1.06 0.55 1.04 0.33 0.97 0.42 0.42 0.36 0.84 0.65 0.40 0.32 0.66 0.26 0.37 0.39 0.66 0.39 0.73 0.73 0.73 0.73 4.40 1.19 0.69 0.73 0.50 0.66 0.34 0.35 1.93 2.82 Samoa 0.49 0.62 0.37 - 0.69 0.73 0.69 0.69 0.69 0.63 0.46 1.21 0.58 0.63 0.91 0.63 4.61 0.63 0.32 0.55 0.42 0.35 0.83 0.32 1.78 1.04 1.93 0.74 1.48 1.04 1.19 1.48 1.21 0.83 1.93 1.48 0.85 0.37 0.63 1.63 0.65 0.38 0.37 0.35 0.58 0.43 0.88 0.37 0.62 1.63 0.72 0.38 0.45 0.37 0.24 0.48 0.37 0.34 0.46 0.38 0.85 0.29 0.50 1.38 0.48 0.30 0.21 0.45 0.28 0.26 0.37 0.42 0.63 0.95 1.51 1.27 1.02 0.39 0.77 1.72 0.77 0.74 0.53 0.77 0.74 0.63 0.74 0.70 0.35 0.88 0.60 0.49 0.42 0.91 3.34 1.37 0.35 1.49 0.90 0.90 0.90 1.49 0.90 0.90 0.90 0.90 0.90 4.95 0.90 0.90 0.90 1.49 1.49 0.90 0.90 1.31 1.31 1.75 1.31 1.31 1.31 1.31 1.31 1.75 1.31 1.31 1.31 1.31 1.31 1.31 1.31 0.82 1.45 4.22 0.46 1.02 1.91 1.45 1.02 0.82 0.46 1.91 0.46 1.45 0.82 1.02 0.40 1.44 0.28 0.43 New Zealand Reunion 0.51 0.73 0.73 0.63 1.21 0.73 0.91 1.21 0.33 0.53 0.45 Philippines 0.25 0.30 0.29 0.62 0.63 0.29 0.46 0.73 0.69 0.69 0.73 0.73 0.48 0.46 0.58 1.21 0.35 PNG 0.28 0.28 0.66 0.53 0.58 0.39 0.21 0.53 0.74 0.73 0.73 0.73 0.69 0.69 0.73 1.21 1.21 0.73 0.73 0.72 Macau Nepal 0.60 0.53 0.66 0.77 0.43 0.37 1.12 2.71 0.54 0.41 0.42 0.80 0.84 1.32 1.12 0.34 1.51 0.69 0.64 0.34 1.32 0.55 Honk Kong 0.72 1.34 0.48 1.78 0.35 0.53 0.39 1.34 1.05 1.04 0.85 0.56 1.58 0.78 0.58 0.54 0.53 0.32 0.19 0.82 1.08 0.67 1.40 0.62 0.53 0.53 0.58 1.12 0.54 0.42 1.05 Fr. Polynesia India 0.71 0.66 0.50 1.58 Palau Pakistan 1.01 1.94 0.58 0.64 1.41 2.11 2.11 2.11 2.11 2.11 - 2.11 0.45 0.53 2.61 0.74 0.44 New Caledonia New Zealand Nepal Myanmar Mongolia Maldives Malaysia 0.36 0.51 0.16 1.38 1.38 2.41 0.75 2.41 0.53 Macau 0.32 0.43 1.12 0.28 0.83 0.29 0.45 1.12 0.54 0.94 0.39 1.38 2.07 Laos Korea Japan India Indonesia Hong Kong Guam French Polynesia Fiji 1.44 0.28 1.19 0.70 Cook Islands 2.11 0.60 2.11 2.11 2.11 2.11 1.41 Fiji Cook Islands China Cambodia Brunei 0.49 1.87 0.34 1.62 0.82 1.51 1.16 2.11 0.88 0.77 1.12 1.94 0.68 Bangladesh 0.44 0.60 Bhutan Brunei Bhutan Bangladesh Australia Afghanistan Making a Local Call while roaming varies from USD 0.16 – 4.95 Sri Lanka 1.91 1.45 1.45 4.22 0.82 2.67 1.45 0.90 0.90 2.62 1.31 1.45 1.45 0.86 0.44 0.66 0.82 1.45 6 Making a local call while roaming in S Asia is unpredictable. Cheap in SE & E Asia. Expensive from Pacific Islands/AU/NZ expensive. Classification of Local Calling by roaming country High Maldives, Sri Lanka Brunei Cambodia, Laos French Polynesia, Guam, Palau, Papua New Guinea, Reunion, Tonga Korea, Macau Level of Discrimination in price offered (standard deviation) Afghanistan, Bangladesh, Bhutan, India, Nepal Mongolia Pakistan Myanmar Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam Australia, Cook Islands, Fiji, New Zealand New Caledonia, Samoa, Vanuatu China, Hong Kong SAR, Japan, Taiwan Low Average Price Paid by Roaming Customer High 7 Vietnam Vanuatu Tonga Thailand Taiwan Sri Lanka Singapore Reunion Philippines Palau Papua New Guinea Pakistan New Zealand New Calcedonia Nepal Mongolia Maldives Malaysia Macau Laos Korea Japan India Indonesia Hong Kong Guam Fiji French Polynesia Cook Islands China Cambodia Brunei Bhutan Bangladesh Australia Afghanistan Receiving a call while roaming: Distance Charge Only – USD 5.84 Australia 0.58 0.49 1.87 0.34 0.33 0.82 0.34 1.03 0.34 0.88 0.86 0.95 1.12 0.32 0.43 0.95 0.19 - 0.84 1.12 - 0.36 - 0.95 - 0.86 0.43 0.37 0.95 Bangladesh 0.88 0.65 1.64 0.63 0.62 1.08 0.59 0.51 2.01 0.38 0.74 0.78 0.49 0.72 0.41 0.53 0.57 0.54 0.60 0.67 0.91 0.29 Bhutan Free 0.39 0.28 1.84 Free 0.51 0.23 0.17 0.22 0.35 0.28 0.63 Brunei 1.72 2.41 2.41 2.21 1.72 1.72 2.76 1.79 2.76 2.65 1.38 2.76 2.83 2.61 1.72 1.38 2.76 2.16 1.72 1.79 Cook Islands 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 - 0.70 0.70 - 0.70 0.70 0.70 0.70 0.70 - 0.70 Fiji 0.61 0.76 1.19 1.47 3.50 0.76 1.16 1.17 0.61 0.76 1.07 0.76 French Polynesia 1.46 3.47 1.46 2.59 2.40 4.93 1.46 3.01 1.46 1.46 2.95 2.61 3.06 2.99 3.43 2.05 1.46 Honk Kong 2.63 1.99 2.31 3.36 1.34 2.45 1.00 1.58 2.22 1.58 2.11 2.02 3.95 1.01 1.01 1.94 0.80 1.77 1.77 1.79 1.69 1.97 1.95 1.54 1.34 2.02 1.18 1.73 1.35 1.85 1.54 1.01 India - AirTel 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 1.14 India Reliance 0.58 1.31 0.42 1.58 1.31 1.31 Japan 0.73 - 0.73 0.73 - 0.69 Macau 0.34 1.78 1.57 1.77 0.60 Malaysia 2.37 1.19 1.48 1.04 3.26 1.19 Maldives 0.31 0.70 2.47 1.93 0.31 Mongolia 1.73 0.79 1.70 1.78 Nepal 0.50 0.40 2.16 0.28 0.43 New Zealand 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 Philippines 2.62 1.31 1.31 1.31 1.31 1.75 Singapore 1.76 4.59 4.59 4.59 2.47 4.59 4.59 Sri Lanka 1.80 1.28 1.28 4.12 0.72 2.58 1.28 As Appl icabl 1.31 1.31 1.31 1.31 0.29 0.39 0.32 1.31 e? 0.50 1.31 0.73 0.69 0.69 0.73 - 0.69 - 0.73 - 0.73 2.07 0.50 1.14 3.52 0.54 0.55 1.68 1.06 1.58 1.26 1.48 1.04 1.04 2.96 1.63 1.48 1.93 1.63 1.93 2.82 1.93 1.48 0.65 0.73 2.65 0.31 0.65 0.69 1.04 1.26 3.11 0.79 0.66 1.56 1.33 1.35 0.29 0.23 2.12 0.00 0.30 0.32 0.70 0.70 0.70 0.70 0.70 0.70 0.70 1.31 1.31 1.31 1.31 1.31 1.75 1.31 1.31 1.76 3.53 3.53 2.47 4.59 4.59 4.59 1.41 4.59 4.59 4.59 2.47 0.72 1.28 4.12 0.35 0.93 1.80 1.28 0.93 0.72 0.35 1.80 0.35 4.59 1.28 2.62 1.31 0.70 - As As Appl Appl icabl icabl e 1.31 0.26 e 1.31 0.66 0.73 4.40 1.19 0.69 - 0.69 0.73 0.69 0.69 1.59 5.84 1.24 1.00 1.10 1.66 0.90 1.50 1.78 1.04 1.93 0.74 1.48 1.04 1.19 0.82 0.81 0.77 1.13 1.21 1.21 1.26 1.51 1.29 1.80 0.27 0.28 0.26 0.37 0.66 0.70 0.70 0.70 0.70 1.31 1.24 1.48 1.29 0.70 0.70 0.70 0.70 0.70 0.70 0.70 1.31 1.31 1.31 1.31 4.59 2.47 4.59 1.28 1.28 0.72 1.31 1.76 1.76 0.72 1.28 4.59 0.93 8 Receiving a call: S Asian operators charge different prices based on the customer’s home country. They also charge higher prices. Classification of Incoming Call by roaming country High Bangladesh, India, Maldives, Nepal Pakistan Brunei Cambodia, Laos, Vietnam Fiji, French Polynesia, Macau, Palau, Papua New Reunion Korea Level of Discrimination in price offered (standard deviation) Macau, Mongolia Indonesia, Malaysia, Philippines, Singapore, Thailand Afghanistan Australia, Cook Island, Guam, New Zealand, New Caledonia, Vanuatu Tonga China Hong Kong SAR, Taiwan Low Average Price Paid by Roaming Customer High 9 Australia 2.58 2.69 2.43 Bhutan Brunei ? 3.10 2.60 4.37 1.42 3.07 1.56 3.16 5.27 5.27 3.16 3.16 3.16 1.75 2.07 3.10 1.80 3.13 4.24 2.61 4.57 1.77 2.89 5.25 3.43 3.00 1.99 2.58 3.53 3.34 2.10 ? ? ? 1.10 0.67 3.10 2.07 - 5.27 5.27 - 5.27 3.88 1.06 1.22 2.01 1.54 1.67 ? ? 0.73 ? 3.10 1.57 2.41 - 3.16 - 5.27 5.27 3.16 2.40 0.79 Vietnam Vanuatu Tonga Timor Leste Thailand Taiwan Sri Lanka 1.89 1.94 3.66 1.05 1.94 0.67 1.88 1.97 Solomon Islands Singapore Samoa Reunion Philippines Pakistan Palau Papua New Guinea 1.17 1.94 2.83 ? 3.16 5.27 5.27 5.27 5.27 - 5.27 - 5.27 3.38 New Calcedonia New Zealand Nepal 2.53 3.53 1.92 0.42 0.42 3.44 2.39 2.52 2.41 3.10 3.10 2.42 3.10 Myanmar Mongolia Marshall Islands Maldives Malaysia Macau 0.81 1.62 1.94 2.71 1.77 1.94 2.26 3.01 1.92 5.27 - 0.60 5.27 5.27 5.27 5.27 3.16 Laos Korea Japan India Indonesia Hong Kong Guam French Polynesia Fiji 2.16 3.10 1.77 1.46 ? 2.07 3.10 Fiji Cook Islands China Cambodia Brunei Bhutan 0.95 3.09 1.29 3.60 3.38 2.91 2.92 2.51 1.51 1.89 1.94 3.53 2.17 Bangladesh 1.61 Cook Islands Bangladesh Australia can American Samoa Afghanistan Calling Home can be expensive: USD 0.32 – 11.16. MV roaming in AU 11.16 but AU roaming in MV 2.71….reciprocity? 0.76 - - 3.16 French Polynesia Honk Kong 2.39 India Reliance 1.87 2.60 0.83 2.94 1.14 1.79 0.85 4.48 1.86 4.32 1.47 2.76 0.39 2.37 2.76 2.76 3.02 2.08 2.00 2.76 2.76 2.08 1.58 1.79 1.58 1.61 3.49 1.61 1.61 3.49 2.57 1.12 8.06 2.53 2.30 2.34 3.60 1.07 2.01 1.08 1.19 0.74 1.33 0.44 1.19 0.74 0.89 2.67 0.89 3.80 2.92 3.05 4.81 2.50 4.91 3.02 2.29 2.43 0.74 2.67 0.89 1.78 1.33 0.74 0.74 2.67 1.33 1.19 1.33 1.33 2.68 3.51 0.52 1.33 ### 0.93 3.17 3.50 2.81 3.58 3.30 2.54 3.29 3.85 9.31 1.34 3.64 1.98 2.69 3.30 3.84 1.63 1.78 4.01 3.47 3.38 1.33 1.33 0.89 0.37 1.51 0.50 2.80 2.04 2.60 3.22 5.41 1.19 1.48 2.07 3.83 2.71 2.67 2.74 2.00 4.92 3.48 2.42 2.25 1.27 1.72 2.92 2.99 1.49 2.99 2.25 2.25 2.25 3.20 1.49 3.49 2.25 2.25 2.25 1.76 4.59 4.59 4.59 2.47 4.59 4.59 3.76 1.20 1.45 1.19 Pakistan 2.25 Singapore 1.49 6.67 3.76 2.76 1.67 0.70 2.47 4.49 3.06 1.15 1.15 0.29 2.16 2.21 2.47 3.57 1.11 1.76 1.65 1.65 2.57 1.65 8.08 5.32 1.61 2.57 3.24 1.79 0.81 Nepal 2.20 New Zealand 4.14 2.99 2.29 1.43 1.00 2.76 1.62 1.09 3.14 2.32 3.49 Macau 2.25 3.49 1.76 3.53 3.53 2.47 4.59 4.59 4.59 1.41 4.59 - 4.01 2.08 2.01 4.04 3.79 2.57 3.49 1.61 Maldives Mongolia 1.06 1.15 2.57 1.61 1.61 3.49 1.65 1.65 1.65 1.65 1.65 1.61 3.49 1.65 4.96 1.52 2.34 3.60 2.76 2.76 3.42 1.74 2.71 2.76 Japan 3.49 Malaysia 1.78 1.87 1.87 3.70 3.19 1.94 1.73 2.51 0.94 1.62 1.98 4.59 4.59 2.47 2.32 1.31 0.32 3.22 2.04 2.07 1.19 1.41 2.74 3.16 1.90 4.11 1.72 1.83 1.69 3.16 1.19 4.95 3.49 3.49 2.3 2.99 1.49 2.3 1.49 1.76 1.76 4.59 4.59 4.59 2.47 4.59 1.79 Vanuatu 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 2.10 10 2.10 Calling home: Classification of Outgoing Call to Home Country, by roaming country High Bangladesh, Nepal, Pakistan Brunei Guam, Marshall Islands, Tong Level of Discrimination in price offered (standard deviation) Macau, Taiwan Maldives, Nepal Indonesia, Laos, Philippines Australia, French Polynesia, Palau, Papua New Guinea, Reunion, Vanuatu Mongolia Myanmar, Singapore, Thailand, Vietnam American Samoa, New Zealand, New Caledonia, Solomon Islands Afghanistan, Bhutan, India Cambodia, Malaysia Cook Islands, Fiji, Samoa, Timor Leste China, Hong Kong, Japan, Korea Low Average Price Paid by Roaming Customer High 11 Australia Bangladesh 0.58 0.33 0.28 0.12 0.29 0.52 0.52 0.52 0.13 0.34 0.25 0.49 0.28 0.52 0.52 0.66 0.66 0.56 0.56 0.56 0.56 0.56 0.56 0.20 0.17 0.25 0.22 0.16 0.35 0.25 0.24 0.21 0.26 0.25 0.15 0.36 0.52 0.52 0.66 0.56 0.56 0.56 0.56 0.56 0.52 0.66 - 0.33 0.38 0.59 0.14 0.69 0.43 0.44 0.49 0.39 0.29 0.44 0.34 0.43 0.61 0.44 0.61 0.28 0.36 0.43 0.43 0.28 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.25 0.56 0.56 Vietnam Vanuatu 0.41 0.56 0.36 0.56 0.31 0.21 0.56 0.95 0.36 0.18 0.21 0.35 0.56 0.56 0.56 0.56 0.56 0.56 0.56 Tonga Thailand Taiwan Sri Lanka Singapore Reunion Philippines Palau Papua New Guinea Pakistan New Calcedonia New Zealand Nepal Mongolia Maldives Malaysia Macau Laos Korea Japan India Indonesia Hong Kong 0.36 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.32 0.43 0.56 0.29 0.34 0.34 0.56 0.28 0.30 0.38 0.15 0.46 0.23 0.36 0.16 Fiji Guam Fiji French Polynesia Cook Islands China Cambodia Brunei Bhutan Bangladesh 0.20 0.46 0.34 0.17 0.34 0.50 0.56 0.46 0.32 0.56 0.56 0.56 0.28 0.37 0.34 Bhutan Brunei Cook Islands Australia Afghanistan Sending an SMS: up to USD 1.58 - 0.34 0.15 0.52 - - 0.56 0.24 French Polynesia Guam 0.25 0.25 0.25 India - AirTel India Reliance 0.64 0.64 0.64 0.64 0.64 0.64 0.64 Japan 0.92 0.58 0.53 0.18 0.39 0.92 0.92 0.92 Macau 0.40 0.22 0.33 0.32 0.31 Malaysia 0.59 0.59 0.59 0.59 0.59 Maldives Mongolia Nepal New Zealand Philippines Singapore Sri Lanka 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.53 0.53 0.53 0.53 0.58 0.34 0.37 0.53 0.29 0.26 0.53 0.53 0.53 0.92 0.39 0.17 0.38 0.25 0.92 0.92 0.92 0.92 0.92 0.92 0.32 0.31 0.18 0.44 0.37 0.38 0.25 0.25 0.25 0.25 0.25 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.64 0.21 0.53 0.26 0.26 0.53 0.37 0.53 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.92 0.30 0.44 0.10 0.61 0.32 0.34 0.44 0.44 1.58 0.59 0.59 0.59 0.59 0.59 0.59 0.59 - 0.27 0.44 0.29 0.92 0.44 0.26 0.32 0.30 0.19 0.47 0.19 0.59 0.59 0.59 0.30 0.59 0.59 0.59 0.59 0.28 0.39 0.17 0.53 0.30 0.30 0.38 0.23 0.27 0.32 0.43 0.57 0.21 0.81 0.45 0.38 0.16 0.54 0.24 0.41 0.41 0.40 0.26 0.48 0.38 0.10 0.57 0.28 0.30 0.36 0.23 0.23 0.26 0.26 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.66 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 1.06 1.06 1.06 1.06 1.06 1.06 1.06 1.06 1.06 1.06 1.06 1.06 0.71 1.06 1.06 1.06 1.06 1.06 0.42 0.21 0.74 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.63 0.53 0.30 0.50 0.16 0.33 0.00 0.28 0.56 0.56 0.42 0.42 0.21 0.42 0.42 0.42 0.42 1.06 1.06 0.66 0.55 0.56 0.39 0.19 0.38 0.56 0.56 0.56 0.56 0.56 0.56 0.56 0.55 0.55 0.55 0.55 0.55 1.06 1.06 1.06 0.21 0.42 0.21 1.06 1.06 1.06 0.42 0.42 0.42 12 Sending SMS: ASEAN countries offering lower rates on average Classification of Outgoing SMS by roaming country High Level of Discrimination in price offered (standard deviation) Bangladesh, Pakistan Maldives, Nepal Cambodia Indonesia Philippines Brunei Guam, Papua New Guinea, Reunion, Tonga New Caledonia Macau, Taiwan Mongolia Bhutan, Sri Lanka Afghanistan, India Malaysia, Singapore Australia, Cook Island, Vanuatu China, Japan Low Thailand Fiji, French Polynesia, New Zealand, Palau Hong Kong SAR Average Price Paid by Roaming Customer High 13 Some consistency irrespective of type of call/SMS. E.g. Many SE Asian countries repeatedly in Lower Left Quadrant (cheap, don’t discriminate). Many E Asian countries in left column (cheap) Countries falling into same quadrant at least 67% of the instances High Brunei Korea Macau Pakistan Level of Discrimination in price offered (standard deviation) American Samoa China Indonesia Japan Malaysia Singapore Taiwan Thailand Vanuatu Vietnam Low Maldives Mongolia Nepal Palau Papua New Guinea Reunion Afghanistan Fiji Average Price Paid by Roaming Customer High 14 Belgium Bulgaria Cyprus Czech Republic Estonia Finland Germany Greece Ireland Lithuania Luxembourg Malta Netherlands Romania Slovakia Spain Sweden UK 0.59 Other countries Asia-Pacific USA UK Sweden Spain Slovenia Slovakia Romania Portugal Poland The Netherlands Malta Luxembourg Lithuania Latvia Italy Ireland Hungary Greece Germany France Finland Estonia Denmark Czech Republic Cyprus Bulgaria Belgium Austria The EU Directive on Roaming has eliminated the variability of prices paid by customers (when roaming in the EU) 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 1.10 1.20 2.00 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 0.73 4.41 4.41 4.41 0.590.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 1.18 1.18 1.18 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 0.69 4.00 2.25 2.25 0.14- 0.140.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 1.31 1.40 2.43 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 0.60 2.95 2.95 2.95 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 1.49 2.99 2.99 0.710.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.55 0.77 1.19 1.19 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 1.59 3.19 3.19 0.20- 0.140.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.88 1.33 1.41 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 0.53 3.31 4.09 4.09 1.40- 1.860.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 1.17 2.10 2.10 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 1.75 2.25 2.25 0.680.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.49 0.68 0.76 0.76 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 0.65 2.71 3.89 3.89 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 0.57 1.73 3.82 3.82 1.030.58 0.58 0.58 0.58 0.58 0.50 0.58 0.50 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.50 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 0.58 1.03 1.27 1.90 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 0.35 1.37 0.85 1.99 15 What do we know about the BOP & International calls? Some data for LIRNEasia Teleuse@BOP survey 16 Majority @ the BOP has access; but ownership of phones is low South Asia South East Asia Pakistan India Sri Lanka Philippines Thailand 98% 94% 92% 93% 95% % who have Used phone in last 3 months Pakistan Own a phone 116.5 million (29.4%) Don't own a phone 280.1 million (70.6%) Don’t own a phone 63.6% India Sri Lanka 80.7% 59.0% Philippin es Thailan d 38.0% 18.0% Most users @ the BOP are non-owners 17 Mostly local calling @ the BOP. But some International from LK and PH. Migrant workers? Type of call (local, long distance, international) 1.5 million expat workers from Sri Lanka % of calls Mostly in the Middle East 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 1% 28% 0% 4% 22% 6% 6% 1% 16% 34% 840,000 women and 660.000 men separated from their families…talking? International call Long distance call 88% 71% Pakistan 78% 84% Local call 62% India Sri Lanka Philipines Thailand 18 Profiling the BOP International Caller Sri Lanka: Primarily RURAL FEMALES – With primary & secondary education – Aged 25 – 54 Philippines: Mostly URBAN MALES – With higher levels of education – Below 34 Sri Lanka: trained & untrained laborers (25 %); Farmers / agricultural workers (16%); Housewives (13%) Philippines: mostly housewives (32%), those employed in services (18%) or unemployed (17%) 19 More international calls made by females 100.0% 90.0% % of international calls 80.0% 53.9% 70.0% 71.2% 60.0% Female Male 50.0% 40.0% 30.0% 46.1% 20.0% 28.8% 10.0% 0.0% Sri Lanka Philippines 20 BOP International Calls are made from Rural Sri Lanka. But urban Philippines 100.0% 90.0% 29.1% % of international calls 80.0% 70.0% 60.0% 88.3% Rural Urban 50.0% 40.0% 70.9% 30.0% 20.0% 10.0% 11.7% 0.0% Sri Lanka Philippines 21 Most international calls made by those under 44 in Sri Lanka. But younger (under 34) in the Philippines 40.0% 40.0% 36.9% 35.0% 35.0% 32.0% 30.0% 25.2% 25.0% 20.0% Sri Lanka 15.0% 10.0% % of international calls 30.0% % of international calls 30.1% 29.7% 25.0% 20.0% Philippines 16.5% 15.0% 12.1% 9.2% 10.0% 5.4% 5.0% 2.7% 0.0% 5.0% 0.0% 18-24 25-34 35-44 45-54 Age of the respondent 55+ 18-24 25-34 35-44 45-54 55+ Age of the respondent 22 Slightly higher level of educational attainment in the Philippines than in Sri Lanka 100% 0% 3% 14% 90% % of international calls 80% 19% 70% Graduate 60% 50% Diploma level 97% Primary or secondary education 40% 67% 30% 20% 10% 0% Sri Lanka Philippines 23 What phones do the BOP use to call? Public phones in S Asia. Communal use (sharing with friends/family) in S E Asia. 100% % of non-owners at the BOP 90% 80% Public phone 70% 60% Relative / friend's phone 50% Neighbor's phone 40% Mobile of another household member 30% 20% 10% 0% Pakistan India Sri Lanka Philippines Thailand Non-ow ners 24 For non-owners, affordability is the biggest barrier to getting connected Reasons for not owning a phone % of non-owners at BOP 100% 90% 80% 2% 7% 18% 16% 7% 7% 15% 15% 72% 77% 77% Sri Lanka Philippines Thailand 8% 19% 70% 60% 50% 40% 75% 82% 30% 20% 10% 0% Pakistan India I cannot afford it Don't need one Other 25 The BOP thinks the initial cost of getting the connection (phone + activation etc) are not affordable Expected cost of a new phone by non-owners Initial cost that prospective owner can afford 90% 90% 80% 80% 70% >USD 176 USD 146-175 USD 116-145 USD 86-115 USD 56-85 USD 26-55 <USD 25 60% 50% 40% 30% 20% % of prospective owners at the BOP 100% % of non-owners at BOP 100% 70% More than USD 71 60% USD 51 - 70 50% USD 31 - 50 Less than USD 10 30% 20% 10% 10% 0% 0% Pakistan India Sri Lanka Philippines USD 10 - 30 40% Pakistan India Sri Lanka Philippines Expected Costs > Ability to pay 26 But recurring costs (call charges per month) are in line with affordability Monthly charges: expected vs. affordable 100% 90% 80% More than USD 20 USD 11 - 15 USD 5 - 10 Less than USD 5 60% 50% 40% 30% 20% 10% Pakistan India Sri Lanka expected affordable expected affordable expected affordable expected 0% affordable % of users 70% At USD 5 ARPU, a profitable potential market E.g. Till recently S Asian operators were on USD 3- 4 ARPU, and ~ 50% + EBITDA margins Philippines 27 Don't own and don't plan to buy: 41.7% (165 m) Already own a phone 29.4 % (116 m) Don't own but plan to buy: 28.9 % (115 m) Connections at BOP (millions) 150 100% 86% 125 78% 100 77% 72% 70% 62% 75 60% 50% 41% 50 80% 40% 36% 20% 19% 25 0 0% Pakistan India Sri Lanka Philippines Already own something Current ownership at BOP (%) % of households at BOP with a telephone Many planned to purchase a phone (by 2008). 115 million new connections, not counting 2nd SIM cards Thailand Don't own but plan to buy Penetration at BOP by mid 2008 28 They planned to get new mobile phones mostly. Not fixed phones (except in Sri Lanka) Type of phone prospective owners would buy 100% 9% 4% 7% 1% 90% 80% 40% 70% 60% 67% 68% 91% 50% Mobile Fixed phone 40% 30% 52% 20% 10% Not decided yet 23% 29% 8% 0% Pakistan India Sri Lanka Philippines 29 Low internet awareness… 80% 71.9% % of bottom of the pyramid 70% 60% 50% 40% 36.0% 35.7% 28.6% 30% 20% 14.3% 10% 0% Pakistan India Sri Lanka Philippines Thailand Not heard of Internet 30 Equally low internet usage… Respondents at the BOP who have Used the Internet Pakistan India Sri Lanka Philippines Thailand 1.9% 0.3% 1.5% 8.8% 10.4% ….huge opportunity for mobile data services?? 31 Thank you. More at www.lirneasia.net 32 Broadband Prices 33 Annual leased line and BB prices, March 2008 (excluding installation charges, discounts) Country2 2Mbps, 2km DPLC3 (p.a4) 2Mbps, 100km DPLC5 (p.a) 2Mbps broadband business connection (p.a)6 256kbps broadband business connection (p.a)6 256kbps broadband residential connection (p.a)6 Afghanistan 12,0007 N/O8 N/O N/O N/O Nepal 55,3939 2,760,2909 57,38510 8,60810 6,69510 Bangladesh 23,39311 N/O N/O 8,01612 2,68013 Pakistan 4914 2,43714 N/O 96415 96415 India 43216 4.44716 3,77917 24118 37917 Bhutan 2,43819 18,28319 4,54020 30321 30321 Sri Lanka 3,24922 6,35023 55624 25025 25025 Maldives 18,80326 40,75627 16,61928 2,09129 37930 EU average 35831 - 16431 11931 11931 Source: LIRNEasia research. See footnotes for specific details 34 Liberalizing the IGW Indonesia Example 35 Indonesia: Even after partial IGW liberalization minutes and international revenue increased by about 100% 2004: Partial Liberalization of IGW Source: LIRNEasia research Estimate 40% of all int’l calls by-pass legal channels prior to 2004 36 Mobile Prices Example from the SAARC Region 37 South Asia is offers the cheapest prices globally (Nokia TCO study). But affordability varies Monthly prepaid mobile cost for a low user (USD and USD PPP) 35.00 25.00 20.00 32.93 15.00 21.55 17.05 Maldives 13.39 Sri Lanka Maldives 17.25 Bhutan 5.48 Pakistan 3.83 Bangladesh 5.46 Nepal 3.72 Afghanistan 3.34 Sri Lanka Nepal 0.00 2.46 Bhutan 5.25 India 11.66 10.57 Pakistan 8.33 Bangladesh 5.00 15.04 India 10.00 Afghanistan USD, USD PPP 30.00 38 BD, IN, PK, LK consistently offering cheap prices. For prepaid and post paid Average monthly prepaid mobile charge for a medium user 25.00 SMS Usage 20.68 Rental 20.00 Connection 15.00 14.02 13.67 US$ 12.94 10.00 8.12 8.93 9.41 5.86 5.00 0.00 39 Average postpaid mobile charge for a medium user 60.00 SMS 49.90 50.00 Usage 51.11 Rental Connection 40.00 US$ 34.94 30.00 26.84 25.65 24.10 20.00 14.67 10.00 0.00 Nepal Bangladesh Pakistan India Bhutan Sri Lanka Maldives 40 Average monthly prepaid mobile charge for a low user 9.00 8.33 SMS Usage 8.00 Rental Connection 7.00 6.00 US$ 5.48 5.46 5.25 5.00 3.83 3.72 4.00 3.34 3.00 2.46 2.00 1.00 0.00 Afghanistan Nepal Bangladesh Pakistan India Bhutan Sri Lanka Maldives 41 Average monthly prepaid mobile charge for a medium user 25.00 SMS Usage 20.68 Rental 20.00 Connection 15.00 14.02 13.67 US$ 12.94 10.00 8.12 8.93 9.41 5.86 5.00 0.00 42 Average monthly prepaid mobile charge for a high user 50.00 SMS 45.00 43.34 Usage Rental 40.00 Connection 35.00 US$ 30.00 31.06 30.19 27.22 25.00 20.46 20.00 15.00 16.92 18.32 12.31 10.00 5.00 0.00 43 Average monthly prepaid mobile charge for a low user 35.00 32.93 SMS Usage 30.00 Rental Connection 25.00 US$ PPP 21.55 20.00 17.25 17.05 15.04 15.00 13.39 11.66 10.57 10.00 5.00 0.00 Afghanistan Nepal Bangladesh Pakistan India Bhutan Sri Lanka Maldives 44 Average monthly prepaid mobile charge for a medium user 90.00 81.77 SMS 80.00 Usage Rental 70.00 US$ PPP 60.00 Connection 53.12 50.00 44.27 40.00 30.00 36.08 27.79 42.55 32.95 25.69 20.00 10.00 0.00 45 Average monthly prepaid mobile charge for a high user 180.00 171.40 SMS 160.00 Usage Rental 140.00 US$ PPP 120.00 Connection 111.74 98.09 100.00 74.02 80.00 60.00 58.37 93.95 71.62 53.55 40.00 20.00 0.00 46 Average postpaid mobile charge for a medium user 60.00 SMS 49.90 50.00 Usage 51.11 Rental Connection 40.00 US$ 34.94 30.00 26.84 25.65 24.10 20.00 14.67 10.00 0.00 Nepal Bangladesh Pakistan India Bhutan Sri Lanka Maldives 47 Average monthly postpaid mobile charge for a medium user 180.00 SMS 157.58 160.00 Usage 159.06 Rental 143.42 Connection 140.00 US$ PPP 120.00 97.39 100.00 89.78 84.95 80.00 69.53 60.00 40.00 20.00 0.00 Nepal Bangladesh Pakistan India Bhutan Sri Lanka Maldives 48 Average monthly postpaid mobile charges for a high user 120.00 SMS 105.45 Usage 104.28 Rental 100.00 Connection US$ 80.00 74.40 57.88 60.00 55.34 50.51 40.00 29.29 20.00 0.00 Nepal Bangladesh Pakistan India Bhutan Sri Lanka Maldives 49 Average monthly postpaid mobile charge for a high user 350.00 333.04 305.40 SMS 324.54 Usage 300.00 Rental Connection 250.00 US$ PPP 204.09 200.00 193.69 183.20 138.87 150.00 100.00 50.00 0.00 Nepal Bangladesh Pakistan India Bhutan Sri Lanka Maldives 50 References, notes 51 Sources & Notes: International Direct Dialing Data Afghanistan Roshan Telecom , http://www.roshan.af/web/?page_id=472, Rates are applicable for calling both Fixed and Mobile phones Bangladesh GrameenPhone Bhutan Bhutan Telecom, http://www.druknet.bt/btelecom/index.php?option=com_content&task=view&id=28&Itemid=42 , Prepaid package IDD rates. India Bharti Airtel, http://www.airtel.in/Prepaid_tarrifs.aspx?path=1/6/6/2&cid=2 , Prepaid package Airtel Regular IDD rates; Calls terminating on fixed lines only Maldives Dhiraagu, http://www.dhiraagu.com.mv/beta/fixed/international_services/idd.php?country=bang Nepal Spice Nepal, http://www.spicenepal.com/index.php?option=com_content&task=view&id=33 , Prepaid package IDD rates Pakistan Mobilink GSM, http://www.mobilinkgsm.com/idd/index.php, Prepaid package Jazz Budget IDD rates; Calls terminating on fixed lines only Sri Lanka Dialog GSM, http://www.dialog.lk/en/mobile/services/services.html , Rates are applicable for calling both Fixed and Mobile phones Exchange rates obtained from http://finance.yahoo.com/currency on 21 May 2008. 52 Sources: International Roaming Data Afghanistan Roshan Telecom Malaysia Maxis Singapore SingTel American Samoa American Samoa Telecom Maldives Dhiraagu Solomon Islands Solomon Islands Telecom Sri Lanka Dialog GSM Australia Telstra Marshall Islands National Telecommunications Authority Bangladesh GrameenPhone Micronesia FSMTC Thailand AIS Bhutan Bhutan Telecom Mongolia MobiCom Timor L'este Timor Telecom Brunei B Mobile Myanmar MPT Tonga Tonfon Cambodia CamGSM Nepal Spice Nepal Vanuatu Telecom Vanuatu China China Mobile New Zealand Vodafone Vietnam Viettel Cook Islands Telecom New Zealand New Caledonia Office des Postes et Télécommunications de NouvelleCalédonie All data are for August 2008 Fiji Vodafone French Polynesia Vini Guam GuamCell Hong kong CSL Indonesia Telkomsel India Bharti Airtel/Reliance Mobile Japan NTT DoCoMo Kiribati Telecom Services Kiribati Limited Korea SK Telecom Laos Lao Telecommunications Macau 3 Taiwan Chunghwa Telecom Niue Telecom Niue Norfolk Island Norfolk Telecom, Northern Mariana Islands GuamCell Pakistan Mobilink GSM Palau Palau Mobile Papua New Guinea Bee Mobile, Philippines Globe Telecom Reunion Réunion Telecom, Samoa SamoaTel 53 Sources and Notes: BB prices 1. Prices quoted in local currencies converted to US dollars based on rates found at: http://www.oanda.com/convert/classic at 10/02/2008. Annual prices for a Domestic Private Leased Circuit not inclusive of installation charges, modem/ router charges, any discounts, VAT or other taxes 2. Countries are ranked according to GDP per capita obtained from the World Economic Outlook database, Oct 2007 3. Also known as a tail cost 4. p.a = per annum 5. Cost of tail charges + 96km link charge 6. The package chosen are those that have an unlimited download capacity, in the event this package was not found the closest available offering was used. 7. Rates obtained from ATRA, 2007 data as reported in the earlier document, to be found at http://www.lirneasia.net/wp-contents//uploads/2007/09/bbenchmarkspage1-v4.pdf 8. N/O- No offering was available at time of publication 9. Nepal Telecom, http://www.net.np/tariff/int_tariff_new.php 10. Radius Communications Pvt Ltd, http://www.radiusnp.com/index.php 11. BTTB, for a 5km link, http://www.bttb.net.bd/rates.php#broadband 12. Grameen Cybernet Ltd, Fibre-Optic Broadband connection, http://www.citechco.net/pro_int.php 13. Agni Systems Ltd, Premium package, guaranteed minimum speed is 256kbps, http://www.agni.com/products/fiber.php 14. PTCL, http://www.ptcl.com.pk/contentb.php?NID=43 15. PTCL, DSL 1MB unlimited package, http://www.ptcl.com.pk/contentp?NID=47 16. BSNL, http://www.bsnl.co.in/service/leased_tariff.htm 17. BSNL, http://www.bsnl.co.in/service/dataone_tariff.htm 18. MTNL, TriB Unlimited, http://www.mtnldelhi.in/broadband/triband_tariff.htm 19. Bhutan Telecom, http://www.druknet.bt/btelecom/index.php?option=com_content&task=view&id=35&Itemid=62 20. Bhutan Telecom, DSL 15000, Data limit of 12GB, http://www.druknet.bt/btelecom/index.php?option=com_content&task=view&id=64&Itemid=112 21. Bhutan Telecom, DSL 1000, Data limit of 500MB, Does not discriminate between corporate and home users, http://www.druknet.bt/btelecom/index.php?option=com_content&task=view&id=64&Itemid=112 22. SLT, for a 0-33km link 23. SLT, for a 33- 99km link 24. Dialog, WiMax, 2MB Corporate package, http://www.dialog.lk/en/broadband/product/wimax.html 25. SLT, ADSL Office, Home Express, http://www.slt.lk/data/forbusiness/115adsl.htm 26. Dhiraagu, http://www.dhiraagu.com.mv/tariffs/dhivehinet.php#dedicatedaccess 27. As per data obtained from the earlier document, to be found at http://www.lirneasia.net/wp-contents//uploads/2007/09/bbenchmarks-page1-v4.pdf, Data not available for this quarter. 28. Focus Infocomm, ROL corporate access 2MB, http://www.rol.net.mv/downloads/ROLTariffSheet.pdf, Dhiraagu does not have a 2MB package with an unlimited offering. 29. Dhiraagu, Biz Unlimited package, http://www.dhiraagu.com.mv/tariffs/dhiveinet.php#broadband 30. Focus Infocomm, ROL broadband 256 value for homes, http://www.rol.net.mv/downloads/ROLTariffSheet.pdf 54