Curtin Business School School of Information Systems Project Management PM301 Unit Outline Semester 1, 2010 Unit Index Number 13605 Hours per Week 3 hours Weekly Tuition Pattern 1 hour lecture/seminar, and Credit Value 2 hour tutorial/laboratory 25 credits Pre-requisites 10830 – Business Information systems 100 AND 310410 – Systems Analysis and Design 251 Unit Coordinator Cyril Toman Unit Coordinator’s office B309/124 Unit Coordinator’s email c.toman@.curtin.edu.au Contact Telephone Numbers 9266 2675 School Telephone & Fax Numbers 9266 7685 (tel) or 9266 3076 (fax) Website for Unit Materials FLECS/Blackboard http://oasis.curtin.edu.au Faculty or School Website http://www.business.curtin.edu.au/business/teachin g-areas/information-systems Student Consultation Times Available from the school office GENERAL INFORMATION It is the responsibility of every student to be aware of all relevant legislation, policies and procedures relating to their rights and responsibilities as a student. See http://students.curtin.edu.au/rights for comprehensive information on all of the above. School of Information Systems Page 1 of 13 CRICOS provider code WA 00301J, NSW 02637B GENERAL INFORMATION ................................................................................................................. 1 UNIT INFORMATION .............................................................................................................. 3 1. Aims ................................................................................................................................................................ 3 2. Outcomes ...................................................................................................................................................... 3 3. Syllabus ......................................................................................................................................................... 4 4. Learning Resources ..................................................................................................................................... 4 5. Timetable of Classes ................................................................................................................................... 5 6. Program ......................................................................................................................................................... 6 7. Assessment ................................................................................................................................................... 7 7.3 Referencing Style ......................................................................................................................................... 8 7.4 Assignment Marking Guide ......................................................................................................................... 8 7.5 Plagiarism .................................................................................................................................................... 10 7.6 Plagiarism Monitoring ................................................................................................................................ 11 7.7 Fair assessment through moderation ...................................................................................................... 11 7.8 Assessment Compliance Information ...................................................................................................... 11 7.9 Penalty for Late Submission of Assessments ........................................................................................ 11 7.10 Relationship of Assessment Activities to Learning Outcomes and Professional Skills .................. 11 8. Student’s Rights and Responsibilities ..................................................................................................... 12 9. Additional Information ................................................................................................................................ 13 Undergraduate Supplementary and Deferred Examinations ....................................................................... 13 Postgraduate Deferred Examinations .............................................................................................................. 13 10. Recent unit changes .................................................................................................................................. 13 School of Information Systems Page 2 of 13 CRICOS provider code WA 00301J, NSW 02637B UNIT INFORMATION 1. Aims The aim of the unit is teach students how to manage an Information Systems development project. Almost all information systems work is undertaken as projects, and most students will be part of project teams. It is important that students, if not directly responsible for managing the team, understand the project management processes to enable them to be productive team members. 2. Outcomes 2.1 Learning Outcomes On successful completion of this unit, students should be able to: 1. Explain the need for Project Management, CLO1, CLO2, T1 2. Describe and apply the use of an internationally recognised framework (PMBoK) for Project Management, CLO3, T2 3. Analyse and explain core knowledge areas related to Project Management, CLO1, T4 4. Demonstrate the concepts, skills, tools and techniques involved in Project Management, CLO3, T3 5. Use a contemporary Project Management tool to create a Project Management Plan, CLO4, CLO5, T5 6. Identify a range of resources to maintain their knowledge of information systems implementation, CLO6, CLO9, T1 2.2 Graduate Attributes and Professional Skills Outcomes Employers worldwide want graduates who have developed effective professional skills and attributes. The CBS graduate attributes and professional skills program includes communication (writing, interpersonal interactions and cultural awareness, and presenting), critical and creative thinking (problem solving and decision making), team work, IT literacy, information literacy, international perspectives and life-long learning. On successful completion of this unit, students should be able to: 1. Develop and present a plan for a project which utilises a variety of document templates appropriate to project planning; 2. Express ideas and opinions clearly and confidently; 3. Apply appropriate problem-solving processes, arguments, critical and creative thinking; 4. Justify decisions using logical thinking; 5. Manage projects effectively, involving the organization and co-ordination of group work; 6. Demonstrate competence with the use of Microsoft Project 2007 School of Information Systems Page 3 of 13 CRICOS provider code WA 00301J, NSW 02637B 3. Syllabus Project management of information technology projects to ensure successful delivery on time, within cost and with quality. Content includes: scope management, time management, cost management, quality management, risk management, human resource management, communications management, procurement management and the use of a contemporary project management software package. 4. Learning Resources 4.1 Texts You will need to purchase the following textbook in order to complete this unit Schwalbe, Kathy 2009, Information Technology Project Management, Sixth Edition Course Technology, Thomson Learning, Boston MA ISBN: 13: 978-0-324-78692-7 Please note that the prescribed text is the SIXTH Edition. 4.2 Recommended Texts 4.3 References In addition to the set textbook(s) the following references will be useful: Thomsett, R., 2002, Radical Project Management, Prentice Hall, NJ McConnell, S., 1998, Software Project Survival Guide, Microsoft Press Kerzner, H., 2001, Project Management: A Systems Approach to Planning, Scheduling and Controlling, John Wiley, New York. Bennatan, E. M. 2000 On time within budget: Software project management practices and techniques John Wiley, New York. AS/NZS 3905 – Guidelines to Quality in Project Management AS/NZS 4360 – Risk Management AS4915 – Project Management – General Conditions AS4071 – Software Project Management Plans 4.4 Other Resources www.course.com/mis/schwalbe4e This is the companion web site for the textbook. It contains a range of resources including web sites quoted in the textbook, copies of documents etc. Please refer to the inside cover of the text for more details. You need to register your username and a password. You then also need to register using a course code. This will be demonstrated in the first laboratory. http://www.kathyschwalbe.com/ This is Kathy Schwalbe's Personal Home Page. Go to the link Test Advice for links to sample tests, games, and advice on studying and taking tests. See if you're ready to pass the PMP exam. http://office.microsoft.com/en-au/project/FX100487771033.aspx This is Microsoft’s web page for Microsoft Project 2007 for Australia. It contains articles and tips for using Microsoft Project 2007. http://www.aipm.com.au/html/ The Australian Institute of Project Management (AIPM) is the peak body for project management in Australia. Formed in 1976, as the Project Managers' Forum, the AIPM has been instrumental in progressing the profession of project management over the past 25 years. The AIPM’s role is to improve the knowledge, skills and competence of project team School of Information Systems Page 4 of 13 CRICOS provider code WA 00301J, NSW 02637B members, project managers and project directors, all of whom play a key role in the achievement of business objectives, not just project objectives. http://www.pmi.org/Pages/default.aspx The Project Management Institute (PMI) is the leading non-profit professional association in the area of Project Management with over 100,000 members worldwide. http://www.pmboulevard.com/Default.aspx?page=92 This is a comprehensive PM resource on the Web with access to services for which you have to pay. However, it has an archive of articles – click on the Expert Advice tab and select the articles or search the archives. PM Boulevard also provides news, links, and other PM resources to keep you up to date on the industry's latest trends. http://www.mpug.com/Pages/Home.aspx Microsoft Project Users Group (MPUG) is the official international community supporting Microsoft® Project. Launched in 1997, the organization serves as an ongoing resource for members to improve their understanding of MS Project and to help maintain their investment in the tool. http://www.westfallteam.com/Papers_&_Resources.htm A useful collection of papers and other resources that will also be useful for ISP391/392. http://www.construx.com/survivalguide/ This Survival Guide site complements Steve McConnell's Software Project Survival Guide with many on-line resources. http://www.construx.com/resources/estimate/ Download Estimate Ver 2.0 here. “Construx Estimate contributes to project success by helping improve your software estimation capabilities. Estimate leverages a blend of proven estimation models to predict effort, budget, and schedule for your project based on size estimates. Estimate comes calibrated with industry data, but is most powerful when calibrated with your organization's data.” http://www.thomsett.com.au/content/thomsett/ A web site devoted to agile project management http://www.thomsettinternational.com/main/projectbook/book_forward.htm Free download of “The Busy Person’s Project Management Book” FLECS – Blackboard Access FLECS –Blackboard through the OASIS portal. 5. Timetable of Classes Type Lecture Tutorial Laboratory Day Friday Friday Friday Time 9:00 – 10:00 10:00 – 11:00 11:00 – 12:00 Room 407.205 407.205 402.230 Consultation Times Arrange with lecturer by email Refer to “Unit & Course information” at http://www.cbs.curtin.edu.au/students for timetable updates School of Information Systems Page 5 of 13 CRICOS provider code WA 00301J, NSW 02637B 6. Program The timetable shows the topics and order to be covered, and is indicative of the weeks it will be taught. Text and other pre-reading should be completed before attending the lecture. Background reading may be required for some topics and is specified in lecture slides. Additional notes, cases, and exercises may be handed out during classes. Semester One Week Lecture/Seminar 1. Begin Date 01 Mar 2. 08 Mar 3. 15 Mar The Project Management Context and Processes cont… Project Management Process Groups Project Integration Management 4. 22 Mar 5. 29 Mar – 2 Apr 6. 7. 05 09 Apr 12 Apr 8. Introduction to Project Management The Project Management Context and Processes Project Scope Management Prereadings Schwalbe Chap 1 Schwalbe Chap 2 Tutorial/ Laboratory Project definition The triple constraint; The PM Framework; Login check Application check Textbook Web Site Schwalbe Chap. 3 IT Project Context Project Managers Overview of Project 2007 A.1 – A.14 Assessment Due Schwalbe Chap 4 Project plan development and execution Project 2007 Views and Filters A.14 – A19 Schwalbe Scope planning, definition, Chap 5 verification and change control; Work Breakdown Structures A.19 – A.26 Tuition Free Week Assignment 1 due at noon on Friday 26 March Tuition Free Week Project Time Management Schwalbe Chap 6 19 Apr Project Cost Management Schwalbe Chap 7 9. 26 Apr Project Quality Management Schwalbe Chap 8 10. 03 May Project Human Resource Management Schwalbe Chap 9 School of Information Systems Activity definition, sequencing and estimation; Schedule development Project Time Management A.26 – A.43 Assignment 1 review Resource planning, cost estimating, budgeting and control; A.44 – A.54 Quality planning, assurance and control Project Cost Management (ctd) Earned Value A.54 – A.62 Managing people, organisational planning and team development; Project Human Resource Management A.62 – A.69 Page 6 of 13 CRICOS provider code WA 00301J, NSW 02637B Week Lecture/Seminar 11. Begin Date 10 May Project Communications Management Prereadings Schwalbe Chap 10 12. 17 May Project Risk Management Schwalbe Chap 11 13. 24 May Project Procurement Management Schwalbe Chap 12 14. 31 May Unit Review & Exam Preparation 15. 16. 17. 07 Jun 14 Jun 21 Jun 7. Assessment 7.1 Summary Tutorial/ Laboratory Communications planning and management, performance reporting; Project Communications Management A.70 – A.76 Exam format Risk identification, planning and management Exam preparation Procurement Planning Review of Assignment work Exam preparation Review of Assignment work Exam preparation Assessment Due Assignment 2 due at noon on Friday 4 June Study Week Exams Week 1 Exams Week 2 To pass this unit you must: a) Receive an overall grade of 5 or above and a mark greater than or equal to 50 AND b) Submit all assessment activities AND c) Pass the exam No. 1 2 3 Assessment Activity Assignment 1 Assignment 2 Exam Total Percentage % 10% 40% 50% 100% The assessments are due as per the Program above. 7.2 Assessment Details 7.2.1 Assignment 1 Both assignment 1 and assignment 2 are based on the same case-study and involve preparing project plans for the development and implementation of an application. All materials for the assignment including case study, assignment details and detailed marking guide will be available in FLECS-Blackboard in week 2. Assignment 1 is an individual assignment involving the preparation of the Scope statement, Work-Breakdown structure and associated documentation. 7.2.2 Assignment 2 Assignment 2 involves the preparation of a full project plan, utilising what you have learned from the course, and the feedback provided from Assignment 1. This assignment is due on the last day of lectures. The assignments are usually marked by the end of the study week, and the results posted on FLECS-Blackboard so that they are available before the exam. School of Information Systems Page 7 of 13 CRICOS provider code WA 00301J, NSW 02637B Assignment 2 will be completed in teams of 3 or 4 from your tutorial class. Teams will be allocated in week 4. Please note all group members are responsible for the work of other group members. You are encouraged to ensure that group members fulfil on their responsibilities. If you have an issue with a group member please approach the Unit Controller for assistance. Most problems can be resolved amicably. Please note however, that the Unit Controller will not enter into conversations concerning poor performing group members in the week prior to or after the assignment deadline. 7.2.3 Examination The final examination will take place during the examination weeks. It will cover all the material covered in the unit, including questions about the assignment. The format of the exam will be explained to you during the last lecture of the semester. 7.3 Referencing Style Students should use the Harvard referencing style when preparing assignments. More information can be found on this style from the Library web site: http://library.curtin.edu.au/research_and_information_skills/referencing 7.4 Assignment Marking Guide The following is the guide used to mark the assignments from last semester. The actual assignment and guide will be made available via BlackBoard and may be slightly different. PM 301 – Assignment 1 marking guide Criteria Possible Mark Business need (problem/opportunity) is described. 5 Project justification Costs and benefits to the business are identified 5 (15 marks) Project justification demonstrates that the writer has analysed the business and organisational environment of the project 5 Product characteristics and requirements are stated 10 Product requirements and characteristics Product characteristics and requirements align with the business need. 5 (20 marks) Product characteristics and requirements demonstrate that the writer has analysed the technical environment of the project 5 Category School of Information Systems Page 8 of 13 CRICOS provider code WA 00301J, NSW 02637B Category Project deliverables (25 marks) Project success criteria (20 marks) Supporting detail (10 marks) Quality of writing and presentation (10 marks) Criteria Possible Mark The list of deliverables is comprehensive – ie full and satisfactory delivery of the items on the list would mark completion of the project 10 Deliverables are described in sufficient detail 10 The list distinguishes between project-management-related and product-related deliverables 5 Success criteria include cost, schedule and scope measures 10 Criteria indicate what is to be measured, how it is to be measured, and the target value 10 Project assumptions and constraints are identified 5 Relevant documentation (eg SDLC methodology, document templates) is referenced 5 Writing is clear and concise; spelling and grammar are correct 5 Document presentation is professional and complies with the Assignment Guidelines 5 Total 100 PM 301 – Assignment 2 marking guide Category Possible Mark Criteria Format is appropriate for Project Management Plan. Tables and figures are displayed in a professional manner 5 Overall presentation (10 marks) Project Integration Management (10 marks) School of Information Systems Writing is clear, concise and coherent. Spelling, punctuation and grammar are correct 5 Business need (problem/opportunity) is described. Reason for the project and benefits to the business are described. Project success criteria are defined 5 A summary of the approach to managing the project across the knowledge areas is provided. Process for managing integrated change control is detailed 5 Page 9 of 13 CRICOS provider code WA 00301J, NSW 02637B Category Criteria Possible Mark Project Scope Management Key deliverables (project management and product related) are described 5 WBS is logical and has sufficient detail. Additional workrelated information (eg a WBS dictionary) is provided 5 Schedule summary identifies key deliverables, milestones 5 Detailed schedule information shows logical sequencing and durations that match project requirements 5 Plan describes how schedule will be controlled 5 Plan sets out how costs have been estimated 5 Budget contains details of how costs are to be allocated to individual work items over time 5 Mechanisms for controlling project costs are described 5 Quality standards for the product and for project management are described 5 Plan describes how product and project quality will be assured and controlled 5 Plan explains how risks will be managed throughout the life of the project 5 A risk register identifies a number of significant risks to the project and specifies treatments 5 Stakeholders and their interest in the project are identified. A stakeholder management strategy is outlined 5 Plan describes the audience for project communications, their communication needs, and the method and timing of communications about the project. 5 The project roles, responsibilities and relationships are described. 5 Approaches to developing and managing the project team are outlined 5 (10 marks) Project Time Management (15 marks) Project Cost Management (15 marks) Project Quality Management (10 marks) Project Risk Management (10 Marks) Project Communications Management (10 marks) Project Human Resource Management (10 marks) Total 100 7.5 Plagiarism Plagiarism occurs when work or property of another person is presented as one’s own, without appropriate acknowledgement or referencing. Plagiarism is a serious offence. For more information refer to http://academicintegrity.curtin.edu.au School of Information Systems Page 10 of 13 CRICOS provider code WA 00301J, NSW 02637B 7.6 Plagiarism Monitoring Some (or all) assessments in this unit will be monitored for plagiarism using Turnitin plagiarism detection service (see http://turnitin.com). Students who do not want assignments retained in the Turnitin database, must lodge a special request prior to the submission date. For further advice see http://academicintegrity.curtin.edu.au/students/turnitin.cfm 7.7 Fair assessment through moderation Moderation describes a quality assurance process to ensure that assessments are appropriate to the learning outcomes, and that the student work is consistently evaluated by assessors. Minimum standard for the moderation of assessment are described in the Assessment Manual, available from: http://policies.curtin.edu.au/policies/teachingandlearning.cfm 7.8 Assessment Compliance Information Due dates will be strictly adhered to. Extensions will be granted only in cases of demonstrated urgent need. It is your responsibility to check the due date. The Final Exam will be held during the formal examination period. It is the student’s responsibility to check the date and time of the Final Exam on the Curtin website. Official release results for this unit are published on Oasis on the Curtin website. http://oasis.curtin.edu.au 7.9 Penalty for Late Submission of Assessments If assignments are not submitted by the due date, a penalty of 10% per day will be deducted from the assessment mark and after seven (7) days a zero mark will be recorded. It is the student’s responsibility to keep appropriate copies/backups of every assignment submitted. 7.10 Relationship of Assessment Activities to Learning Outcomes and Professional Skills This table illustrates how the assessment activities relate to the assessment of the learning outcomes and professional skills. Outcomes Learning Outcomes 1. Explain the need for Project Management, CLO1, CLO2, T1 2. Describe and apply the use of an internationally recognised framework (PMBoK) for Project Management, CLO3, T2 3. Analyse and explain core knowledge areas related to Project Management, CLO1, T4 4. Demonstrate the concepts, skills, tools and techniques involved in Project Management, School of Information Systems Assignment 1 Assessment Activity Assignment 2 Exam Page 11 of 13 CRICOS provider code WA 00301J, NSW 02637B Outcomes Learning Outcomes Assignment 1 CLO3, T3 5. Use a contemporary Project Management tool to create a Project Management Plan, CLO4, CLO5, T5 6. Identify a range of resources to maintain their knowledge of information systems implementation, CLO6, CLO9, T1 Professional Skills 1. Develop and present a plan for a 2. 3. 4. 5. 6. project which utilises a variety of document templates appropriate to project planning; Express ideas and opinions clearly and confidently; Apply appropriate problemsolving processes, arguments, critical and creative thinking; Justify decisions using logical thinking; Manage projects effectively, involving the organization and co-ordination of group work; Demonstrate competence with the use of Microsoft Project 2007 Assessment Activity Assignment 2 Exam Assignment 1 Assignment 2 Exam Student’s Rights and Responsibilities 8. It is the responsibility of every student to be aware of all relevant legislation, policies and procedures relating to their rights and responsibilities as a student. These include: the Student Charter, the University’s Guiding Ethical Principles, the University’s policy and statements on plagiarism and academic integrity, copyright principles and responsibilities, the University’s policies on appropriate use of software and computer facilities, students’ responsibility to check enrolment, deadlines, appeals, and grievance resolution, student feedback, other policies and procedures electronic communication with students See http://www.students.curtin.edu.au/rights for comprehensive information on all of the above. School of Information Systems Page 12 of 13 CRICOS provider code WA 00301J, NSW 02637B 9. Additional Information Undergraduate Supplementary and Deferred Examinations For more detailed information on Policies and Procedures relating to Examinations, students should refer to the WWW at: http://examinations.curtin.edu.au/students/sup_exam.cfm#defer If you are awarded a supplementary examination or apply for and are awarded a deferred examination at the end of first semester 2010 in this unit, then the supplementary/deferred examination for the School of Information Systems will normally be held in July 2010. A student who does not sit for a scheduled supplementary/deferred examination in a unit has no claim to a further examination and therefore will receive a FAIL GRADE in this unit. Due to time constraints, NO supplementary and/or deferred examinations will be offered offshore for students studying on-campus at Curtin University (Western Australia) in Semester 1, 2010. Note - It is a student's responsibility to obtain all relevant information regarding these examinations and to be present at the correct time and venue. Postgraduate Deferred Examinations For more detailed information on Policies and Procedures relating to Examinations, students should refer to the WWW at: http://examinations.curtin.edu.au/students/sup_exam.cfm#defer The Curtin Business School does not award supplementary examinations in postgraduate units. If you apply for and are awarded a deferred examination at the end of first semester 2010 in this unit, then the deferred examination for the School of Information Systems will normally be held in July 2010. A student who does not sit for a scheduled deferred examination in a unit has no claim to a further examination and therefore will receive a FAIL GRADE in this unit. Students at local centres other than the Bentley Campus are required to contact their centres for details of time and venue of the deferred examinations two weeks prior to the examinations. Due to time constraints, NO deferred examinations will be offered offshore for students studying on-campus at Curtin University (Western Australia) in Semester 1, 2010. Note - It is a student's responsibility to obtain all relevant information regarding these examinations and to be present at the correct time and venue. 10. Recent unit changes We welcome feedback as one way to keep improving this unit. Students are encouraged to give unit feedback through eVALUate, Curtin’s online feedback systems (see http://evaluate.curtin.edu.au Recent changes to this unit include: 1. 2. New edition of the required textbook Case study based examination END OF UNIT INFORMATION School of Information Systems Page 13 of 13 CRICOS provider code WA 00301J, NSW 02637B