NETC N6 Status Update to AIM FRB Bruce Bare, NETC, N62 Tiffany Dombrowski, AIM Pgm Mgr, NAWCTSD 18 Sep 12 Overview • Enterprise Training Management Framework (ETMF) working group objectives • ETMF status and progress • CeTARS: CMS and eTEM modules ETMF Working Group Charter • ETMF Working Group objectives: • Business Opportunity: • Goal/Benefit: • Expected Outcome: document/analyze existing, “As-Is” state of core business processes required to develop, manage and deliver training curricula, and analyze data to determine duplication, inefficiencies, process improvement opportunities to adjust business practices/rules to maximize IT support resources legacy systems for authoring/developing curricula, managing training resources, students and courses created as stand-alone systems, which, in many cases, do not share information requiring same information to be manually entered multiple times contributing to data entry errors and wasted manhours of productivity Maximize efficiencies by aligning legacy systems which support stand-alone processes into an integrated framework designed to effectively develop, manage, and deliver training to the end user – analyze high impact areas along the core value stream – identify 5 to 6 core processes which are target areas of value by making process improvement, reducing duplication, increasing data validity and training productivity list of high value core process/steps that can be improved and of non-value added/nonessential process/steps that can be killed ETMF Status and Progress Enterprise Training Management Framework (ETMF) Naval Education and Training Command, Russ McNair, NETC N62 18 Sept 2012 3/14/2016 Unclassified 5 NETC Portfolio Management Strategy Sets the agenda for governance, the foundation for all activity Governance “If it doesn’t further the strategy, it doesn’t get architected” Enterprise Architecture Design with the “To-Be” Solution in mind, “Without Architecture it doesn’t get built” The Portfolio An evolving set business solutions designed to execute the strategy 3/14/2016 6 ETMF Overview 1. Document and analyze the existing, “As-Is” state Align Core E2E business processes required to develop, manage and deliver training curricula 2. Analyze the data to identify duplication, inefficiencies, opportunities for process improvement Improve the User Experience and apply best business practices to maximize IT support resources 3. Assess current system design & interfaces between core training management systems Determine most efficient alignment and identify opportunities to leverage best practices 4. Recommend strategies that support NETC’s ability to continue the quality and quantity of training 3/14/2016 Create a plan to modernize the IT Systems while looking for funding offsets 7 Integrated E2E Business Processes Perform Job Duty Task Analysis (JDTA) Perform Front End Analysis (FEA) Perform Content Quality Review for Content Re-Use or Re-Purpose Develop Business Case Analysis (BCA) Develop New Course or Revise Existing Course and Pilot Develop Training Project Plan (TPP) Deliver Course of Instruction AIM NETC Course Development / Revision End - to - End Process Manage Learning Content SCORM Packages Host Learning Content & Forward course completions Implement Course Assessment and Survey Tools Deliver Course Content via Self Paced (CBT) or Instructor Led Training (ILT) Deliver COI via Robust Instructor Tool Suite Track Student Training & Execution Management LMS NETC Content Management / Delivery End - to - End Process Construct CIN / CDPs Mange Course Data (capacities, ratios, course lengths , etc.) Schedule Classes & Spread Quotas Monitor Course, Classroom, and TTE Utilization Ensure Student / Course Completions & Maintain Instructor Certs and Quals CeTARS NETC Course, Classroom & Student Management End - to - End Process Perform IT & TTE Equipment Inventory & Report Associate Assets with Physical Attribute (Bldg or Room) Determine Equipment Requirements List (ERL) by CIN/CDP Map specific IT and non-IT TTE to CIN / CDP & Classroom Perform Equipment Check-in & determine Shortage / Deficiencies (ESL ,ITER, TDRs) NETC Training Enterprise Asset Management End - to - End Process Report Equipment / Classroom Utilization & Analysis eTEMS / eTRMS 3/14/2016 8 3/14/2016 9 ETMF “As-Is” Baseline Actions Process Mapping: Value Stream Analysis • Created multimedia CPI tool for analyzing VSA “string chart” • SME One-on-one Process Mapping and Archival Document Collection Data Mapping: Authoritative Sources • Mapping of Critical Core Capabilities and Services • Delivered Course Master Schedule process maps and storyboard • Delivered Testing and Assessment process maps and storyboard / Reqts • Continued discovery, analysis and mapping of RRL/ERL System Integration: Concept of Operations • Initial analysis of proposed Services for Open Systems Architecture Design • Evaluate essential Interfaces between CeTARS, AIM, ETMDS (LMS), eTRMS 3/14/2016 10 “AS –IS” DATA FLOW BETWEEN END-TO-END PROCESSES & SYSTEMS 3/14/2016 11 ETMF Process Issues Process Mapping: Value Stream Analysis • Poor Integration Exists Between ETMF Systems – eLearning /Content Delivery System is not currently integrated with the Schoolhouse Management System – Training Content Management System is not automatically integrated with the Schoolhouse Management System – The enterprise Scheduling System is not integrated with any other Training System - (stand alone) • Processes are Systems Centric – Legacy systems built to support separate business functions: (Course Development; Content Delivery; Student/Course Management and Resource/Asset Management) • Organization Aligned to Manage Systems Separately • SMEs are Typically 1-Deep 12 3/14/2016 ETMF Life Cycle Data Mapping Data Mapping: Authoritative Sources • Course Master Schedule (CMS) Data – – Where is it used and by whom? – Which system is the authoritative? (If AIM change - Policy and Culture) • Required Resource List (RRL) Data – Three distinct variations (RRL, ERL, ESL) • Configuration/Change Management Policy (CCB) – SOP for producing standard work plan • Assessments & Surveys – Multiple systems – Validate Requirements and capability analysis • • • • • • Course Completions & Man-day Accounting – Currently manually entered Training Requirements Capacity/Feasibility – Time-consuming, manual process Class Schedules – Multiple systems with same capabilities Course Content Creation & Management – Content created & stored at LC/LS CeTARS Course Entry & Manipulation – Manual, time-consuming, non-intuitive More (?) - Based on SME Survey Results 13 3/14/2016 Future Integration Opportunities System Integration: Concept of Operations • Immediate State - (Enhance) Improve Interfaces & Identify Services Perform Preliminary Open Architecture (SOA) Analysis • Interim State - (Redesign) Expand CeTARS to include other system’s functionality and eliminate redundancy and duplicate system functionality Improve the Graphic User Interface (GUI) Future / Ideal State - (Modernize) Option 1 - Modernize ETMF (SOA Platform) w/Authoritative Data Stores Option 2 - Develop a Federated ETMF Roadmap 14 3/14/2016 ETMF Next Steps Process Mapping: VSA / CPI – Tollgate Review 9/12 •Identify Stakeholders Responsible for Each Key Process Owners (DONE) •Finalize VSA documentation and develop ETMF COI within NKO (DONE) •Determine METRICS for key processes •Conduct an Ideal/Vision workshop and develop “To-Be” end-state Data Mapping: Phase Requirements Releases (RRL, Tests/Surveys) •Continue mapping and critical analysis of data across entire Life Cycle •Continue critical data target architecture mapping (Logical Data Schemas) •Finalize and deliver recommendation for assessments tools, RRL/CCB routing •Leverage Governance Boards (FRBs, CCBs) to perform CM prioritizations System Integration: Roadmap for SOA / Modernization •Deliver final version of partial enterprise architecture (Federated Profile) •Continue to perform SOA analysis and leverage best business practices (e.g., CANES) •Determine scalability and ratio of e-Learning (IMI) to Instructor led (ILT) delivery •Determine best functional design for ETMF architecture based on project findings 3/14/2016 15 CeTARS: CMS Module • AIM I/II CMS re-engineering recently completed per requirements from FRB Working Group – Expanded functionality – Extended from CIN level to CDP level • NAVEDTRA 136/CPM – RIS in process for updates – Key integration with ongoing CPM/LO Module enhancement for versioning eTEM Status and Progress Enterprise Training Equipment Management (eTEM) Bruce Bare (N62) Naval Education and Training Command 07 SEPT 2012 Unclassified eTEM Vision Statement Create an authoritative data source for NETC’s training equipment, focused towards providing NETC staff with real-time current inventory analysis tools Provide Learning Centers and their direct report commands with the inventory management tools to Assess their ability to meet equipment requirements Conduct inventory control functions Track inspection/rework planning and results Collect and report trainer utilization Support physical inventory custody requirements Information Flow- “Configuration Management Plus” Learning Center CeTARS eTEM Courses Deficiencies Trainers Equipment Inventories eTEM Functionality 21 eTEM Functionality Course Configuration Tracking CIN C2M2 Oversight and Equipment Tracking by Course Impacts To Training Or Training Deficiencies Track impacts and abatements, deficiency types, material/equipment shortages Inventory Management Equipment Lists and Asset Tracking, Equipment Requirements (RRL) Management Authoritative Identification, Referenced by CIN, Resolution Tracking Custody Management Track on-hand material, sub-custody items, authorized borrowers Trainer Configuration & Support Management Track trainer configurations, PIT Designations, Trainer Overhaul/Rework and Inspections Publication Management Tracking, Monitoring, Maintaining Publications 22 eTEM Draft AIM Change Request Language Implement changes to Content Planning Module (CPM) To provide capability of importing training equipment requirements data into the RRL RRL section of CPM/LO TPP process model exists within the current AIM II application via the current 'CNATT ERL Import' feature. CeTARS: eTEM Module Curriculum Development (AIM) Training & Student Management (CeTARS) Classroom Management (CIN/CDP) AIM I/II - PPP/TPS (AIM I) - CTTL (AIM II) - LP/TG/test items - RRL - TPP/TCCD Student Mgmt and Schedule ERL Training Asset Management CPM - JDTA - learning objectives - curr. outline of instr. - TPP/TCCD - RRL ATEM (current) eTEM (in dvlp) ERL Legend Existing ATEM and eTEM flat file interface Planned eTEM flat file interface Proposed eTEM Web service interface Questions? Backup Slides ETMF Back-up Slides 3/14/2016 27 Charter Tasking “This project will involve documenting and analyzing the existing, "As-Is" state of the core business processes required to develop, manage and deliver training curricula, and analyze the data to determine any duplication, inefficiencies, and/or process improvement opportunities to adjust business practices and/or rules to maximize IT support resources. “ (Supports NETC Integrated Business Plan (IBP) 2.4.2, 3.1.1, and 3.1.2) 28 3/14/2016 Demand Signals • Functional requirements (Users) – Changes to functionality • Technical requirements (FAM, NETWARCOM) – Compliance driven requirements (IAVA, version change) • Policy & Procedures (Stakeholders, OPNAV) – Changes to the guidance for using an application or system. All changes require Executive Sponsor approval 3/14/2016 29 NETC Information Governance • Our Thinking About Governance Is Too Narrow – Too Focused on Information Systems (esp CeTARS) – Not Focused Enough On Information – Much More Than Managing System Change Requests • NETC Problems With Training Management Functions, Processes and Business Rules Affect Information Management – Lost Corporate Knowledge, – Processes and Business Rules With RIT, Multiple Reorganizations (e.g. The “TPC” Function) – Production And Quality Of Information – System Functional & Technical Requirements Not Effectively Specified • NETC Information Governance Should Incorporate: – Support For EIM And Data Stewardship, – Incorporate FRB/CCB Structure – Address Functional Area Policy 30 3/14/2016 eTEM Back-up Slides 32 3/14/2016 eTEM Envisioned Features & Advantages 33 • For Naval training staff-members who need to access or update information about training equipment, the CeTARS “enterprise Training & Equipment Management (eTEM)” module delivers realtime access to an authoritative data source of training equipment located throughout the NETC claimancy. • By providing Headquarters, Learning Center and Learning Site managers with software tools to analyze, manage, monitor and report on inventory oversight responsibilities, eTEM breaks the paradigm of other schoolhouse inventory systems by linking the equipment data to the Courses managed within each activity. • eTEM will allow users to determine equipment requirements for the commands training curriculum and, using on-hand inventory levels, find equipment shortages and excess materials.