Stratasan Webinar Series Hospital Strategic Planning: The Ideal Market Assessment Session #1: Defining a Service Area January, 2014 Webinar Series • Over the next 9 weeks, Stratasan will present our ideas on the ideal market assessment – what’s in it. We will cover a section each week. The webinars will be 30 minutes long. Questions may be posted and we will follow up with people individually. We will provide each attendee with instructional handouts on each section. At the end of the sessions we will have created a market assessment using Medicare data for a sample hospital. • The sections are: 1. Service Area Definition 2. Comparative/Competitor Hospital Analysis 3. Market Share Analysis 4. Physician Demand Analysis 5. Demographics 6. Health Status 7. Business and Industry Analysis 8. Psychographics 9. Summary Wrap-Up Source(s): Stratasan (2013) 2 Webinar Series Schedule Topic Service Area Definition Comparative Hospitals Market Share ZIP and Product Physician Demand Analysis Demographics Health Status Industry Analysis Psychographics Summary and Wrap up Source(s): Stratasan (2013) Date 1 Date 2 28-Jan 30-Jan 4-Feb 6-Feb 11-Feb 13-Feb 18-Feb 20-Feb 25-Feb 27-Feb 4-Mar 6-Mar 11-Mar 13-Mar 18-Mar 20-Mar 25-Mar 27-Mar Time 1 11 a.m. 11 a.m. 11 a.m. 11 a.m. 11 a.m. 11 a.m. 11 a.m. 11 a.m. 11 a.m. Time 2 1 p.m. 1 p.m. 1 p.m. 1 p.m. 1 p.m. 1 p.m. 1 p.m. 1 p.m. 1 p.m. 3 Session 1: Defining a Service Area • Three key pieces of information to define a service area 1. Patient Origin (inpatient, outpatient, and ED preferable) 2. Market Share by ZIP Code 3. A map to see geographically where the ZIP Codes are • Source of patient origin – your IT system patient registration system • Source of market share data – your state data program or Medicare data • Source of map – Internet, your mapping program if you have one Source(s): Stratasan (2013) 4 Demonstration Source(s): Stratasan (2013) 5 Example – Hospital 1Methodist Hospital in Henderson, KY Source(s): Stratasan (2013) 6 Example – Hospital 1Methodist Hospital in Henderson, KY Source(s): Stratasan (2013) 7