This form sets out the 25 questions of the Stonewall Workplace Equality Index and should be used to complete your submission to the Index. Please indicate for each question which criteria your organisation meets and answer any relevant follow-up questions. Once complete, this form should be uploaded to our secure online form accessible via www.stonewall.org.uk/wei2013. Many questions will contain prompts to submit supporting evidence, which can also be submitted via the secure online form. Please ensure that all evidence is correctly labelled and referenced in your submission. The deadline for submitting to the Workplace Equality Index is Friday 14 September 2012. This deadline is final and Stonewall will be unable to accept submissions after that date. Detailed information on how to fill in the Workplace Equality Index can be found in 'Guidance for Participants' which can be downloaded from the Stonewall website at the address above. If you need further help, please contact the Workplace Team on 020 7593 1868 or email us at workplace@stonewall.org.uk SUBMISSION DOCUMENT 2013 Part A: Your Organisation Organisation name: The University of Sheffield Industry/sector: HE Number of employees in the UK: Staff - 6,110 (2011/2012). Students - 25,805 (2010/2011). Regional location(s): UK-wide Cymru East of England East Midlands London North East North West Scotland South East South West Yorkshire & the Humber West Midlands Part B: About You Name: Julie Campbell Job title: Senior HR Adviser (Equality & Diversity) Address: The Arts Tower, Western Bank, Sheffield, S10 2TN Telephone: 0114 22 9144 Email: j.l.campbell@sheffield.ac.uk Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Part 1: Employee Policy 1. Which of the following do you have in place to tackle discrimination against lesbian, gay and bisexual (LGB) staff? A B C D 1A Organisation-wide policy that bars discrimination based on, and specifically referring to, sexual orientation Strategy linking equality and diversity for LGB employees to your organisation’s aims and values, including identifiable objectives or milestones Board or CEO equivalent are accountable for these policies and have reviewed the diversity policy, strategy or action plan We do not have any of the above in place Provide the relevant sections of your policy below, or a link to the policy: The University of Sheffield has an institutional equality and diversity strategy Excellence Through Inclusion (ETI). The drive behind this strategy is to embed equality and diversity into all daily activities, and to support the Univerity's overarching Mission, Vision and Identity. Our vision for the ETI is to make a positive difference to the culture of the University and beyond, to create a corporate culture that is inclusive at all levels and in every system and process, and ultimately to create a motivated and diverse university community where staff and students demands the highest standards from each other and work together to maximise the benefits of difference. Our objectives focus on: - recruiting and nurturing talent from all backgrounds, which include reaching out to the LGBT community via advertising jobs on the Stonewall Champions website, supporting the Starting Out Guide and distributing it widely, and sponsoring Sheffield Pride where available job vacancies are included on the stall, as are student prospectuses - to build positive relationships with all stakeholders, both internal and external, and meet their needs and expectations, evidenced by the support the University gives to the LGBT staff network, ongoing and very positive working relationships between Human Resources and the Student Officers, and membership of City wide and regional networks, including LGBT specific networks Our measures support our commitment to culture change. Our strategy states that we will measure our success by: - the extent to which we involve and engage people in the implementation of our strategy - the achievement of a positive and inclusive culture Absolutely key to our equality and diversity work is our statement that we will work with and listen to people from across the University and beyond, to hear and help them tell the positive stories about what we have achieved already through inclusion and what we should be doing in the future. We are doing this in a number of ways for LGBT staff, students and other stakesholders: - we have a visible and active LGBT network that includes profiles of staff (see www.shef.ac.uk/hr/equality/involved/lgbtnetwork/exhibition); Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 - we publicise LGBT staff who have achieved accolades elsewhere; - we ensure LGBT staff are included in consultations and projects. For example, recent consultations on the strategy and the development of University wide equality objectives were attended by the chairs of both staff and student LGBT networks, plus other LGBT staff, and their comments have directly led to collaborations over Sheffield Pride and filming LGBT staff and students; - we advertise opportunties to get involved in consultations and projects on a University wide basis, and additionally via the LGBT networks - we run specific storying projects for LGBT people. Of particular note are a recent collaborative project between the University's Department of History and Sheffield's Gay Choir 'Out Aloud', to document and showcase LGBT voices from the community, culminating in a multi-media performance which will be shown as part of a city wide, week long celebration incorporating performances, talks, exhibitions and activities on all topics this September, 2012. This is the 'Festival of the Mind', which is open to all and is free. To tie into this, a collaborative film between Human Resouces and the Students Union to hear LGBT voices talking in particular and specifically about the University, about support for them, and about what they would say to their younger selves, will also be launched. For details of the Storying project with the city, Festival of the Mind, and the staff/student storying collaboration, please see the links below: - http://festivalofthemind.group.shef.ac.uk/allowed-out-songs-stories-fromsheffields-lgbt-community/ - http://www.shef.ac.uk/news/nr/lgbt-stories-sought-for-new-project-1.179065 - http://www.sheffield.ac.uk/ hr/equality/involved/lgbtnetwork/storyinglgbt-tuos The ETI strategy can be accessed at: http://hr.dept.shef.ac.uk/equality/eti_strategy.pdf The staff LGBT pages at: http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork The student LGBT pages at: http://www.shef.ac.uk/ssid/student/lgbt and at http://www.shef.ac.uk/union/advice/support-for-groups/lgbt/ To ensure our ETI strategy can be delivered, we have a robust framework of policies and guidance in place. All of our policies are fully inclusive of LGBT people, and the more pertinent ones are listed below. For staff: http://www.shef.ac.uk/hr/az/eopolicy (Paragraph 2) Code of practice on harrassment: http://www.shef.ac.uk/hr/guidance/eamp/harassment/cop Harassment - What it is and what to do about it - Section on Sexual Harassment http://www.shef.ac.uk/hr/guidance/eamp/harassment/index 1B For students: http://www.shef.ac.uk/ssid/admin/equal/statement (Paragraph 2, 3 and 4). http://www.shef.ac.uk/ssid/sos/harassment (Sexual Harassment section, bullet 1). Describe how LGB equality links to your organisation’s aims and values, indicating any objectives or milestones relating to LGB equality: The main drivers of the University are encapsulated in our Mission, Vision and Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Identity, supported by University Strategies such as the Human Resources strategy. Throughout all of these key strategies runs the desire and determination to create a supportive culture where everyone can flourish and reach their potential, and this is reflected time and again in goals, objectives and over-arching statements, aswell as in the activities we undertake to achieve that vision. We have a number of KPIs driving performance across the business - of particular note are two of our staff related KPIs, which seek improvement in the percentage of staff who are proud of working for the University and percentage of female senior academic staff. The first one is a strong indicator of staff engagement, and in our most recent staff survey (2012) 86% of staff indicated they were proud to work for the University - this is an increase of 8% from the previous staff survey 4 years ago and is also 7 percentage points above the Universities (UK) benchmark norm (the response rate to the survey overall was 11% higher than the last staff survey). The second KPI on female academics is an indication of the University's willingness to set targets against positive action in order to change culture, and we are currently working with the University's Equality and Diversity Board on reviewing our Excellence Through Inclusion strategy, in order to set e&d targets across the University that may impact on these KPIs. Useful links to the University Strategic Plan 2010-2015 web pages http://www.sheffield.ac.uk/strategicplan/index The opening statement of the 'People' section of how we will manage our resources states: "All staff, academic and Professional Services, have a role to play in delivering our academic strategy, so it is vital to create an environment where everyone can flourish and succeed. We will continue to promote and develop a culture of excellence, innovation, inclusion, commitment and respect. We will encourage openness and transparency. We will develop a diverse community of highly motivated, fully engaged staff with a strong sense of belonging." Support for our students (our key stakeholders and customers) states how we will focus on support during "transitions across the student journey, integration into our diverse academic community, student wellbeing, and development of our students’ employability skills." This is underpinned by a number of our goals: Goal 3: "Attract and retain the best students, staff and partners." We understand that this can only be done if we have a culture that will attract, grow and engage people from all backgrounds. This is a key theme in our current Equality Objectives project, and is measured by our KPI of percentage of people saying they are proud to work for the University, and a KPI to in increase the percentage of students from low participation neighbourhoods. Goal 10: "To nurture a community in which equality and diversity contributes positively to student and staff experiences." One of our priorities under this goal is to "Embed equality and diversity values and practices in all we do." Underpinning our Mission, Vision and Identity are our Guiding Principles: http://www.sheffield.ac.uk/strategicplan/mvi/guiding-principles One of these is the Guiding Principle of 'Working Together' Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 http://www.sheffield.ac.uk/strategicplan/mvi/guiding-principles/working-together 'Solutions to important problems depend increasingly upon collaboration: between staff and students, across disciplines and in partnership locally, nationally and internationally. We aim to build inclusive teams, maximising the benefits of difference and drawing on the skills and potential of the widest possible range of colleagues' (Paragraph 1). It is this framework, and the conversations the judges had with staff, students and visitors as they walked around the University, that contributed hugely to the University winning the Times Higher Education University of the Year 2011. See: http://www.shef.ac.uk/about/the-university-of-the-year The HR team have also won a raft of awards, including runner up in the HR Excellence Awards 2011 for `Best Workplace Diversity Strategy´; Excellence in HR in Higher Education (`Talent Challenge´ category) for the Female Academic Progression work; the Times Higher HR Outstanding team award in 2010; and the UHR (Universities HR) Exceptional HR Achievement Award at the UHR 2012 Annual Conference. This demonstrates the HR team's long term and ongoing commitment to creating a culture and environment where everyone can be themselves and everyone can flourish. The new HR strategy (draft included in the appendices) very clearly illustrates our key drivers of attracting, engaging and growing staff, supported by a culture within which e&d runs throughout. In addition, the Faculties have all created, or are currently working on e&d action plans, and there is positive work around increasing the numbers of female staff and students in Engineering headed up by Elena Rodriguez-Falcon, one of our most prominent LGBT members of staff and winner of a Northern Light Award. See: http://www.shef.ac.uk/faculty/engineering/staff/whos-who#Women in Engineering http://www.sheffield.ac.uk/news/nr/inspiring-northern-champion-1.197151 1C When did the board or CEO equivalent last review your equality and diversity policy, strategy or action plan? How are they held accountable for outcomes? Please describe any action(s) taken: The Equality and Diversity Strategy - 'Excellence Through Inclusion' - was reviewed in 2010, including consultations with staff (including the LGBT Staff Network), local and national organisations, and the University Council Level 'Equality and Diversity Board' (EDB). The resulting strategy, which includes a number of completed action plans (we are working with the remaining areas to develop their plans) went back to the EDB to be agreed (June 2010) and then to the University Council for discussion and to be ratified (July 2010). In June 2011 the strategy was reviewed again by the EDB, who wanted to take a more active role in developing objectives that would directly contribute to a supportive and inclusive culture and support core University business. This led directly to a consultation meeting in December 2011 with a range of stakeholders University Council members, members of staff including the Chair of the LGBT staff network and other LGBT staff members, students including Student Officers and the Chair of the LGBT student committee, members of the EDB, members of the University Executive Board, external speakers and guests, and other members of Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 staff. Please see Appendix 1C(a) for a plan of the Equality Objective Setting Session held in December 2011, and Appendix 1C(b)for the second Equality Objectives Workshop session plan from May 2012. The role of the EDB is to ensure the equality strategy and related policies are implemented across the University, and to make recommendations to progress equality across the University. They are directly accountable to the University Council. The EDB is chaired by the Pro Vice Chancellor for Science, Professor Tony Ryan, and includes staff, external and student representation from across disciplines, grades and equality groups. http://www.shef.ac.uk/hr/equality/links/edb.html http://www.shef.ac.uk/govern/council The review meeting in December was the beginning of a University wide project, championed by members of the EDB, to develop business focussed equality objectives. We are working with Simon Fanshawe, founding member of Stonewall and Chair of the University of Sussex Governing Body, to help the team focus on objectives that will make a positive difference to the University. The project has so far involved a number of focus groups and other data collection exercises, exploring three key themes of policy implementation, recruiting for difference and the civic responsibilities of the University. The project is due to present draft objectives to the University Executive Board in October 2012. Further details of the project can be found here: http://www.shef.ac.uk/hr/equality/equalityobjectives 2. Do you have an accountable team/person in place whose remit includes LGB equality and diversity? A B C D 2A Yes, we have a diversity team/person in place whose remit includes LGB equality and diversity Yes, this team/person reports to or has access to board/senior level management Yes, this team/person has access to resources including a budget No, we do not have a team/person accountable for LGB equality Provide a short description of the team/person and its duties relating to LGB equality and diversity: Name: Gill Tait Job Title: Assistant Director of Human Resource Management Main responsibilities: Overview of business development, Equality and Diversity; Staff Development, Leadership and Management development. Name: Julie Campbell Job Title: Senior HR Adviser (Equality) Main responsibilities: Equality and Diversity strategy - 'Excellence Through Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Inclusion' Equality and Diversity action (including LGBT); Support for the Equality and Diversity Board; focussed project work Name: Sarah Woodhead Job Title: HR Assistant (Equality & Diversity) Main responsibilities: Support for Equality and Diversity events and projects, support for LGBT staff network and events. Below is a link to our web pages which gives details of the above: http://www.sheffield.ac.uk/hr/aboutus/whoweare/od This team forms the equality team within HR, and Gill Tait reports directly to the Director of HR Andrew Dodman, who is a member of the University Executive Board (UEB). The Equality Team also provide support to the EDB, and work closely with the Chair of the EDB Professor Tony Ryan, who is also a member of the University Executive Board. Both Andrew Dodman and Tony Ryan are champions of the Equality Objectives Project. The HR equality team also works closely with the Chair of the LGBT staff network, Tom Reaney, providing administrative support and sharing good practice, and through the LGBT staff network, are making close links with the LGBT student committee. The HR equality team work with the Student's Union Women's Officer on a range of projects also, including our most recent collaboration on filming LGBT voices, and the Women's Officer is a member of the EDB. In this way, we have a framework that encourages collaboration and partnership working with LGBT people and our key stakeholders (students), and also ensures equality activities has a presence at University Executive Board meetings. The HR equality team has access to the HR budget for equality projects, including supporting LGBT activity and sponsorship of Sheffield Pride, and also recently gave the LGBT staff network an annual budget for £500 to fund LGBT meetings. 2B Describe the reporting structure, or explain how the team/person has access to board/senior level management and provide evidence where relevant: As above the reporting structure to senior level management from the equality team is through the Director of HR, and the Chair of the EDB, who are both members of the University Executive Board. Additionally, we also work closely with PVCs across all faculties, and the Vice Chancellor is fully supportive of our work (for example, on faculty based equality and diversity plans, on Women in Engineering Initiatives, and on University wide activities and events). Gill Tait, Assistant Director of HR and responsible for the Equality Team, and Andrew Dodman, Director of HR, are also both members of the Human Resources Management Team, of which the Vice Chancellor is a member. This whole framework ensures visibility, communication and accountability of issues at a number of high profile committees and management arenas, including our LGBT work. In additon, we have begun discussions with the Chair of the LGBT staff network about how to improve the reporting system, possibly by feeding directly into the EDB, or having a member of the EDB being a 'link' to the committee. This could be a model rolled out across our other engagement groups Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 (for example, Female Academic Steering Group, Female Professors Network). LINKS: Governance http://www.shef.ac.uk/hr/aboutus/about/governance Council http://www.shef.ac.uk/govern/council/councilmem UEB http://www.shef.ac.uk/ueb Human Resource Management Committee http://govern.dept.shef.ac.uk/committees/hrc.pdf 2C Describe the resources available and give an approximation of the budget: Our main resource is in the form of dedicated staff (as above) who have responsibility for driving forward the e&d agenda, including LGBT related action. In addition, many staff within the wider HR team work on e&d related projects. Our equality budget is part of the wider HR budget. To give a flavour of budgets: - our sponsorship of Shefffield Pride is £1,000, including 2 stalls at the event (HR departmental funds). This is the third year we have sponsored the event. - £500 budget to the LGBT Staff Network (used for meetings and Sheffield Pride materials). This is an ongoing budget held by HR but responsibility for it lies with the LGBT staff network. - £400 for the LGBT Filming Project, in which we filmed 10 individuals recounting their experiences of being an LGBT staff member at the University. This is in partnership with the Student's Union, who filmed 8 students. - Equality Objectives Project - including full and half day workshops (circa £20,000 in total) - Unconscious Bias Workshop for the EDB. We aim to transmit this to a wider audience across the University, including management (circa £18,000) - Children and Academia: An event for parents and parents of the future (circa £1,000) - Support for Athena Swan (circa £15,000) Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 3. What steps do you take to ensure that your current and any new policies and procedures are inclusive of LGB staff, customers and service users? A B C D 3A We have done a full audit and will continue to do so on a routine basis We have done a full audit, but have no system in place to ensure that audits are completed on a regular basis We have not previously audited but we are currently doing so We have not audited Describe how policies are audited to ensure they are LGB-inclusive: Full audits of equality and diversity were carried out in 2008 and 2010 by external auditors: both resulted in very positive reports with few recommendations, and service to demonstrate that, when subjected to external scrutiny, the University has robust measures in place to progress the equality and diversity agenda. The University undertakes Equality Impact Assessments which include consideration of issues related to Sexual Orientation in relation to all its Policies and Procedures. All new Projects/Policies/Procedures include an EIA and existing policies are regularly reviewed by the Policy Team to incorporate any new legislation, identify gaps and highlight opportunities to promote equality. There is a strong commitment to the Trades Unions that all reviews of departments will include an EIA, and we have committed to carrying out three EIAs as part of our Research Excellence Framework (REF) process. This activity supports our overarching aim as outlined in the University's Mission, Vision and Identity to 'Embed equality and diversity values and practices in all we do' (priority under Goal 10). We also have planned an audit of recruitment and selection, and promotion processes, to test for Unconscious Bias within our processes -this forms part of a wider project on Unconscious Bias (see Q12G for fuller details). When was your last full audit? External audit was 2010, and internal reviews (EIAs) are done on an ongoing basis. 3B 4. How do you ensure that all benefits offered by your organisation are available and accessible to all staff regardless of sexual orientation? A B C D 4A We specifically use inclusive terminology and language in all of our benefit policies Line managers are briefed on the application of benefits to LGB staff Benefits are promoted as inclusive to LGB staff None of the above Please submit relevant LGB-inclusive sections of at least two of the following benefit policies: paternity/maternity support leave, adoption leave, bereavement leave, carer’s leave: University of Sheffield Adoption Leave Scheme http://www.shef.ac.uk/hr/guidance/leave/adoption This scheme is open to all eligible employees, which includes individuals or couples. It is explicit that, if adopting as a couple, "the couple must choose which Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 partner takes adoption leave." Adoptive parents are entitled to a maximum of 52 weeks adoption leave, combining both paid and unpaid leave. This, along with other supportive policies, are all advertised on the LGBT staff network pages. University of Sheffield Paternity/Partner Leave http://www.shef.ac.uk/hr/guidance/leave/paternity The University is fully committed to helping working parents to balance work and family life and appreciates the importance of providing greater choice for parents in how they arrange parental care during the first year of a child's life or following their adoption. This policy is open to all eligible employees, and is also advertised on the LGBT staff network pages. These policies are part of a wider suite of family friendly policies aimed at supporting staff to achieve work/life balance and meet demands faced when caring for dependents e.g. - Flexible Working for Working Parents and Carers of Adults - Time off for Dependants - Work Life Balance - Parental Leave - the ability to purchase additional leave - Pay Plus for Childcare All policies at the University of Sheffield are fully inclusive and available to all staff. Please see Appendix 4A(a) for the Adoption Leave form and Appendix 4A(b) for the Paternity/Partner Leave Notification form, with the relevant sections highlighted. 4B Describe how line managers are briefed: Regular Training which encompasses LGBT equality is provided to all HR Staff in relation to policies and new legislation. Generally, Senior HR Advisors provide bespoke training to departments on policies which reinforce good management practice, for eg. Performance Management Training including use of inclusive language/examples, and also specific policy training eg. Sickness Absence Training again provided to Departments and highlighting all elements of the policy. Mandatory Recruitment & Selection Training for all Chairs of Recruitment panels has and continues to be delivered. This includes an online package, followed up by face to face sessions. The online package covers key University policies and legislation in relation to protected characteristics, and the University's equality programme 'Excellence Through Inclusion.' The programme also covers discrimination, victimisation and harassment relating to sexual orientation and civil partnership within the recruitment and selection process. Relevant powerpoint slides from the online module are provided in Appendix 4B(a). The Instructor led element of Recruitment and Selection Training also covers perception and discrimination, and includes an LGBT relevant case study in the 'Review Quiz' section. These powerpoint slides are provided in Appendix 4B(b). Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 4C Describe how benefits are promoted to LGB staff and give an example from the past year: All our policies and procedures are openly available to all staff via the Support and Guidance web pages: http://www.shef.ac.uk/hr/guidance/leave which covers Annual Leave, Additional Leave, Maternity Leave/Paternity & Partner Leave, Adoption Leave, Parental Leave, Special Leave, Study Leave, Casual Leave, Absence Through Ill Health, Compassionate Leave, Elective Procedures, Statutory Sick Pay, Work Life Balance Policies. All benefits are promoted to LGBT Staff via the LGBT Staff Network webpages http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork/index.html. The benefits pages can be found at http://shef.ac.uk/hr/reward/mybenefits. MyBenefits is regularly advertised in Overview, with a recent example being the re-launch of UOffers, which offers discounts at a range of suppliers. For the relaunch of Uoffers an e-mail was sent to all staff informing them of the updated UOffers Website. The Reward and Benefits Team promoted these benefits for the re-launch on 29th June 2012, and demonstrated the service in various locations including a stall in the Students Union. A copy of the all staff UOffers e-mail is provided in Appendix 4C(a). We also signpost parents to Stonewall's guidance for LGB parents. Please see Appendix 4C(b) for a screenshot of our Parents in Academia webpage (http://www.sheffield.ac.uk/hr/equality/support/childrenandacademia) and Appendix 4C(c) for our LGBT Network webpages (https://www.shef.ac.uk/hr/equality/involved/lgbtnetwork) Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 5. Have you had an Employment Tribunal hearing against your organisation that included a complaint on the basis of sexual orientation in the past 12 months? A B C D E 5A 5B Yes, and the complaint on the basis of sexual orientation was upheld and we have taken action to resolve the issues identified Yes, and the complaint on the basis of sexual orientation was upheld, but we have no plans to take further action to resolve the issues identified Yes, and it is currently on-going Yes, but the complaint was not upheld No, we have not had a hearing in the past year that included a complaint on the basis of sexual orientation Describe the action(s) taken: N/A Please summarise the complaint and reason(s), if any, why no further action has been taken: N/A Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 6. What policies and procedures do you have in place for LGB-related bullying and harassment and/or grievances at work? A B C D E F G 6A We have a policy against workplace bullying and harassment which specifically mentions sexual orientation The policy gives examples explicitly clarifying what constitutes antigay bullying and harassment These policies and procedures are actively promoted to all staff and communicate zero tolerance of this behaviour Additional measures have been put in place to facilitate reporting of LGB-related bullying and harassment Staff who deal with complaints are trained regarding LGB-related bullying and harassment We monitor for LGB-related complaints and regularly review monitoring data to inform our work We do not have any dedicated policies or procedures in place for LGB-related bullying and harassment Submit a copy of your bullying and harassment policy and identify the relevant passage(s): Please see Appendix 6A(a) and 6A(b) for our Bullying and Harrassment Policy with highlighted sections. Harrassment - What It Is and What To Do About It http://www.shef.ac.uk/hr/guidance/eamp/harassment/index Section One: Sexual Harrassment A form of sex discrimination, it involves unwanted sexual attention which emphasises sexual status over a person's individual status. Some examples of sexual harassment are - Remarks, looks, jokes, use of offensive language, alluding to a person's private life or sexual orientation by innuendo, or remarks about a person's appearance. - Making provocative suggestions or pressing people to accept unwelcome invitations. - The display of suggestive or pornographic material. - Deliberate physical contact, to which the individual has not consented or had the opportunity to object to. Section Three: Other forms of Personal Harrassment Harrassment may take forms and people can be subject to harrassment on a variety of grounds including sexual orientation, religious or political convictions, age, real or suspected infection with AIDS/HIV, or disability. Harrassment Code of Practice: http://www.shef.ac.uk/hr/guidance/eamp/harassment/cop Harrassment guidelines: http://www.shef.ac.uk/hr/guidance/eamp/harassment/guidelines Personal Harrassment Network Contacts: Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 http://www.shef.ac.uk/hr/guidance/eamp/harassment/network 24 Hour Support Line for University Staff http://www.shef.ac.uk/hr/aboutus/news/stories/supportline Harassment - Useful Contacts http://www.shef.ac.uk/hr/guidance/eamp/harassment/contacts http://www.shef.ac.uk/hr/guidance/eamp/harassment/network The Harassment and Bullying Support Network http://www.shef.ac.uk/ssid/sos/harassment/networkmembers ____________________________________________________________________ Our strong message about the unacceptability of harassment is also reflected in the Student Service webpages, as detailed below: Student Services: Tackling Harrassment and Bullying at TUOS http://www.shef.ac.uk/ssid/sos/harassment What is Harrassment and Bullying? http://www.shef.ac.uk/ssid/sos/harassment/bullying The Students' Union has a "Gay and Trans Friendly Policy" http://www.shef.ac.uk/union/you-run-us/policies/current/index.php#gayfriendly This policy identifies the Students' Union building as a "gay and trans friendly" building and as such is a "safe space" for all students who identify as LGBT and that the services and facilities the Union provides are available to all students. The Students' Union also has a "Zero Tolerance to Sexual Harrassment Policy" http://www.shef.ac.uk/union/you-runus/policies/current/index.php#sexualharassment This states that the Students' Union will adopt a zero tolerance approach to sexual harrassment of any student. All staff have been trained in how to deal with complaints of sexual harrassment and approporiate monitoring mechanisms are in place. The Students' Union also has a disciplinary procedure (bye law 15) outlined in the constitution to deal with all forms of bullying and harrassment. There is also a complaints procedure (bye law 16). http://www.shef.ac.uk/union/you-run-us/constitution/files/constitution-20112012.pdf 6B Submit a copy of the policy that clarifies what constitutes anti-gay bullying and harassment and identify the relevant passage(s): Our policy does not explicitly refer to examples of LGBT bullying and harassment, but provides examples of sexual harassment, including that which is based on sexual orientation: Harassment: What It Is and What To Do About It Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 http://www.shef.ac.uk/hr/guidance/eamp/harassment Sexual Harassment A form of sex discrimination, it involves unwanted sexual attention which emphasises sexual status over a person's individual status. Some examples of sexual harassment are - Remarks, looks, jokes, use of offensive language, alluding to a person's private life or sexual orientation by innuendo, or remarks about a person's appearance. - Making provocative suggestions or pressing people to accept unwelcome invitations. - The display of suggestive or pornographic material. - Deliberate physical contact, to which the individual has not consented or had the opportunity to object to. We direct staff to the Stonewall publication 'Bullying: Preventing the bullying and harassment of gay employees' which provides specific examples of anti-gay bullying and harassment. This can be be found on 'Our current focus' page under LGBT: http://www.shef.ac.uk/hr/equality/focus And on the LGBT Staff Network pages under 'Publications': http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork/index And on our Harassment information pages: 'Harassment - What It Is and What To Do About It' under 'External Resources' http://www.shef.ac.uk/hr/guidance/eamp/harassment And on our Personal Harassment Network Contacts page under 'External Resources' - http://www.shef.ac.uk/hr/guidance/eamp/harassment/network Also on our LGBT Staff Network pages we provide a link to the Stonewall publication 'Hate Crime' which provides examples of anti-gay bullying and harassment and advice on reporting incidents of bullying and harassment. This can be found under 'Publications' on our Network page http://www.sheffield.ac.uk/hr/equality/involved/lgbtnetwork and at http://hr.dept.shef.ac.uk/equality/stonewall_hatecrime_publication.pdf 6C Describe how you ensure all staff are aware of and understand your bullying and harassment policies and procedures: All our Policies and Procedures are available on the University web pages and are accessible to all staff and students. http://www.shef.ac.uk/hr/guidance Information on bullying and harassment for students can be found on the Harassment Website and the Student's Union Advice and Welfare Centre website: http://www.shef.ac.uk/ssid/sos/harassment/bullying http://www.shef.ac.uk/union/student-advice-centre/personal-advice/bullyingand-harassment.htm New staff to the Student Services department also receive a link to this information through the Staff Induction Pack. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 http://www.shef.ac.uk/polopoly_fs/1.107970!/file/WelcomeInductionPack201112.pdf Additionally, training around bullying and harassment will be given to groups of staff through existing training frameworks. For example, our Residential Mentors who look after the students in residencies receive training on harassment, which focusses on LGBT harassment, and our new lecturers have received equality training that specifically covered harassment as part of their week long induction programme. See appendix 6C(a) for the relevant sections. 6D Describe the measures taken to encourage reporting of LGB-related bullying and harassment: We have a number of different routes to enable people to report bullying and harassment for staff and students. STAFF We have personal harrassment network contacts: http://www.shef.ac.uk/hr/guidance/eamp/harassment/network The University Personal Harassment Network is staffed by volunteers from across the University workforce who have received training in the Harassment Policy and Procedures. They are available to provide information on a confidential basis to any member of University staff who feels (s)he is being harassed. The Personal Harassment Network is available to any employee, regardless of their area of work. It is intended that the network is a further avenue of support, in addition to other support/welfare groups which already exist. There is a link to the network from the LGBT staff network pages. Staff wishing to discuss/report LGBT-related bullying and harassment can also contact the nominated LGBT Staff Network contacts as displayed on the LGBT Staff Network homepage for more information and help. http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork Tom Reaney - Network Chair Jackie Marsh - Network Founder Member & Head of School of Education Nicky Hallett - Network Founder Member & Senior Lecturer in English. We have a number of different routes to enable people to report bullying and harassment. STUDENTS Training of Residential Mentors in harassment and bullying ensures that students have a route to report harassment and bullying. Students also have pastoral support from tutors within departments. Students wanting to discuss an incident/s of alleged bullying or harrassment should contact the Harrassment and Bullying Support Network: http://www.shef.ac.uk/ssid/sos/harassment/networkmembers http://www.shef.ac.uk/ssid/sos/harassment/support The following people or services are available for help and support: The Harrassment & Bullying Support Network, email: Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 harrassment@sheffield.ac.uk, tel: 0114 222 9621 Your Personal Tutor or Head of Department The Student Advice Centre, email: sac@sheffield.ac.uk. tel: 0114 222 8660 University Counselling Service, email: ucs@sheffield.ac.uk, tel: 0114 222 4134 Nightline (the Union), email: nightline@sheffield.ac.uk, tel: 0114 222 8788 Your Residential Mentor (if living in University owned Residences) 24 Hour Support Line for University Staff - 0800 068 6729 http://www.shef.ac.uk/hr/aboutus/news/stories/supportline Students wishing to discuss/report LGB-related bullying and harrassment can contact any Students' Union Officer but in particular could contact either the Women's Officer or Welfare Officer who have specific responsibility for LGBT students. Also the Student Advice Centre or the Student LGBT Committee who have appointed Mens and Women's Welfare Officers. They are all available for LGB students to discuss any bullying or harrasment that they encounter. http://www.shef.ac.uk/union/you-run-us/officers/womens-officer/index.php http://www.shef.ac.uk/union/you-run-us/officers/welfare-officer/index.php http://www.shef.ac.uk/union/student-advice-centre/ http://sheffieldunilgbt.weebly.com/welfare.html The University recognises four main campus trade unions which are represented on the Joint Unions Campus Committee. These are all committed to promoting LGBT equality and outlawing harassment and bullying in the workplace: Unison provides information on LGBT members in the workplace. One publication entitled 'LGBT Workers Rights' contains information on workplace discrimination, victimisation and harassment, and provides areas to target in order to reduce LGBT bullying and harassment in the workplace: http://www.unison.org.uk/file/LGB%20workers%20rights%20%20April%202012.pdf Unite promotes a Dignity at Work policy to encourage a zero tolerance to workplace bullying and harassment, including LGBT: http://www.unitetheunion.org/resources/equalities_2011/equalities__legacy_content/equalities_campaigns/dignity_at_work.aspx. The Unit website also encourages the confidential reporting of all bullying and harassment in the workplace: http://www.unitetheunion.org/resources/equalities_2011/equalities__legacy_content.aspx. University and College Union provide many resources on their webpages: http://www.ucu.org.uk/index.cfm?articleid=3314. Some of these include: - Guidelines on harassment and bullying in Further Education - What to do if you are being bullied or harassed - What to do if you witness bullying or harrasment - Guidance for those accused of bullying or harrassment. - Stopping bullying and harassment at work - a handbook for UCU reps and members on essential steps to prevent bullying and harassment. - Tackling bullying and harassment at work - a 2 day course for local reps designed to increase understanding of these issues and consider the practical ways in which Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 harassment and bullying can be tackled in the workplace http://www.ucu.org.uk/index.cfm?articleid=3211. 6E Describe how staff dealing with complaints are trained on LGB-related bullying and harassment: Residential Mentors participate in a four day training and induction programme prior to the students' Intro Week which is led by Student Services. This programme covers appropriate support for LGBT students including bullying and harrassment, in which Mentors are encouraged to listen and signpost to support available within the University. All training is followed by individual evaluation and feedback forms. The Residential Mentor team is in itself one of the most inclusive and diverse in the University. We have personal harassment network contacts who currently receive training. We have an online e-learning package entitled 'Challenging Behaviour: Dealing with bullying and harrassment in the workplace' which is available to all staff. http://www.sheffield.ac.uk/hr/sld/lms This includes reference specific to sexual orientation and gender reassignment and Scenario 1 relates to sexual harrassment, and Scenario 4 - 'that's against the law' is a specific scenario relating to Sexual Orientation. See Appendix 6E(a) for course screenshots. The key learning outcomes are: - The legal and moral repsonsibilites of all staff - The tools to recognise and put a stop to bullying and harassment - Why certain behaviours are inappropriate - The damage caused by bullying and harassment - How to respond to inappropriate behaviour - Why inappropriate behaviour cannot be tolerated - The knowledge and skills necessary to work successfully as a team Users should also understand: - What is meant by inappropriate behaviour (bullying and harassment) in the workplace - The effects of inappropriate behaviour on individuals and organisations - Some of the reasons why people bully and harass - How to deal with people who behave inappropriately The e-learning course 'Managing Diversity' is aimed at managers of diverse teams, and contains a case study specifically related to LGBT bullying and harrassment. The case study explores appropriate responses and ways of managing and reducing this behaviour in the workplace. The objectives of this course are: - Understand why it is important to manage diversity - Look at case study scenarios asking “What would you do?”. - Understanding your responsibilities as a manager of a diverse workforce - Help to build action plan for improving the way you manage diversity in your Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 team See Appendix 6E(b) for a 'Managing Diversity' screenshot. 6F We are currently in the process of reviewing our online provision, to include specific Bullying and Harassment packages for managers. As part of this, we hope to tailor the package so at least one case study is LGB focused. Describe how incidents are monitored, including those from informal reporting routes, and provide relevant evidence (e.g. samples of monitoring forms): All monitoring reports of harassment and bullying are strictly confidential. Where a Monitoring Complaints form is completed, one copy is kept by the complainant, one by the Bullying and Harassment Network member and another by an internal representative. If the complainant wishes to remain anonymous a reference number can be ascribed which the complainant can quote in further contact. Details of the case are noted alongside future action agreed between the complainint and Network member. All complaints which come straight to HR are logged on Faculty spreadsheets and are monitored by LGBT and other equality characteristics. The Bullying & Harassment Support Network Monitoring form is provided in Appendix 6F(a). Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Part 2: Staff Engagement 7a. Is your most senior lead champion for LGB issues: A B C D At Board/CEO level equivalent At Senior Management level equivalent The HR or Diversity officer We do not have a champion for LGB issues 7a Please provide the name and job title of the individual referred to in 7a, stating the number of management grades between that person and the Chief Executive, and the number of management grades in total: Professor Tony Ryan, Pro Vice-Chancellor for the Faculty of Science and chaIr of the Council level Equality and Diversity Board. There is one Management Grade between the Pro-Vice Chancellor and The Vice Chancellor. There are approximately 11 Management Grades below the Pro ViceChancellor. 7b. How has the champion named in 7a engaged with staff on issues of LGB equality during the past year? A B C D E F G 7b A Communicated to all staff a strong leadership message on the importance of LGB equality in the workplace Engaged with board and management to ensure LGB issues are promoted across the organisation Identified as LGB equality champion in internal communications Met periodically with LGB employees, or acts as sponsor to LGB employee network group Attended LGB employee network group event or LGB awareness raising event Other Our lead champion has not done any of the above in the past year or we do not have a lead champion Provide an example from the past year of a message from your senior champion: Professor Tony Ryan, Chair of the EDB, is championing our Equality Objectives Project, and has provided a foreword to the project on our website. This communicates to all staff the importance of inclusion and diversity in the workplace, which encompasses LGBT staff. This project has been heavily influenced by LGBT staff and students, amongst others, and at the meeting in December 2011 to discuss key themes to make the university an inclusive and supportive place to work and study, it was the chair of the LGBT student committee who pointed out that the University is very welcoming to LGBT people, and that we need to do more to shout about this. As a direct result, HR have been working with the LGBT staff network and Student Officers to film LGBT staff and students talking about the University and about being LGBT at the University. This is fully supported by Professor Ryan. Additionally, a message went out to all staff inviting them to participate in focus groups as part of this project, to ensure their voices were heard. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 "There is no doubt in my mind that, to be the strongest University we can be, we need to attract, grow and engage with talented people from all backgrounds and all sectors of society and everyone needs to feel included in the University community so that they can flourish and reach their full potential." http://www.shef.ac.uk/hr/equality/equalityobjectives A copy of the e-mail asking people to participate in our Equality Objectives Focus Group is provided in Appendix 7bA(a). 7b B The message of LGBT equality is also one that is strongly endorsed by the ViceChancellor, Professor Keith Burnett (CEO equivalent). For example, in a recent Question and Answer session with students held in the Students' Union on the 19th March, the Vice-Chancellor was questioned on a whole range of topics - Education, wider HE issues and the University. One student raised a question about the University's commitment to LGB equality and the VC gave a very supportive answer, highlighting how it is an important issue which the University is taking seriously. Video available via YouTube here: http://www.youtube.com/watch?v=nY83OOc1mGs&list=UU9XMnntaI9bg_Zpi8s7ofq w&index=10&feature=plcp The Wider University topics begins from 30:01 mins The LGB related question begins at 43:35 - 45:05 mins Describe how your senior champion has engaged with board/management: Through his role as chair of the Equality and Diversity Board and champion of the Equality Objectives Project, Professor Tony Ryan has engaged with the Equality and Diversity Board to encourage investigation into issues of equality throughout the University. These issues have been explored through focus groups and 1-1 sessions, and Equality Objectives are currently being crafted which will support key University objectives to be a fully inclusive University. 7b C 7b D 7b E 7b F He has also engaged with and involved the University Executive Board (UEB) in the project, including in particular the Director of Human Resources. This will ensure that the project has wide support amongst senior University committees and management, and will enable us to develop meaningful equality objectives and promote issues of equality, including LGBT, throughout the University. Provide a copy of a message identifying the LGB equality champion: N/A How often does your senior champion meet with LGB employees or the employee network group? N/A Describe this event and provide evidence where possible: N/A Please describe: Whilst Professor Tony Ryan does not meet periodically with the LGBT staff network, he chairs the Equality and Diversity Board that includes LGBT representation, he invited the LGBT staff and student network chairs to the initial meeting of the Equality Objectives Project where over-arching themes were discussed and agreed, and he is considering ways, in conversation with HR, of making stronger links Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 between the LGBT staff network and the EDB (as per Q2B above). Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Optional Question: Stonewall Workplace Champion of the Year If you would like your senior champion to be considered for the Stonewall Workplace Champion of the Year award, please submit a supporting statement. Focus on the personal impact of your senior champion, how they have demonstrated their understanding of LGB issues, and the organisational change they have enabled: 8. Does your organisation have a lesbian, gay and bisexual employee network group (ENG) in the UK? A B C D E F G Yes, and the network has formal recognition and a defined role Yes, and the network has access to a budget and other resources Yes, and the network has an agreed terms of reference or business plan No, we do not have a network, but we have a formal agreement with external support networks in our region or sector No, we do not have a network, but we make other facilities and resources available to LGB staff for networking and consulting/feeding back to organisation No, we do not have a network but are in the process of setting one up No, we do not have a group nor do we offer specific alternative resources 8A Give the name of the group, number of members and date established: The Lesbian, Gay, Bisexual and Transgender (LGBT) Staff Network. The network has circa 50 members on our online network space, although an average of between 6 and 10 people come to each meeting. The network was launched on May 17th 2010. 8B Describe the financial and other resources available to the group: The network has a dedicated budget of £500 per year from the central HR equality budget. In addition, HR fund awareness raising events, network meetings and Sheffield Pride sponsorship, along with some publicity material - for example, the network chair has business type cards which he takes to events and meetings, and which HR also take to the VC's welcome events for new starters. See Appendix 8B(a)for a copy. In addition, the HR Equality & Diversity Team assist the network with producing and circulating numerous posters and leaflets, writing articles for our Staff Newsletter - Overview, and using the University’s central messaging system – Announce – to advertise and show support for LGBT Network related news. We also organise events, and deal with the booking of and payment for rooms, catering and other equipment needed for network meetings. 8C Staff network members are also reimbursed for travel to the Regional LGBT Network. Please submit a copy of your network’s terms of reference or business plan: Terms of Reference Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 (http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork/tor) Aim To work in partnership with management and staff at the University of Sheffield to create an inclusive and diverse working environment that encourages a culture of respect and equality for everyone regardless of their sexual orientation and gender identity. Objectives 1. Provide a forum for networking, information sharing and peer support; 2. Act as a consultation forum; 3. Increase the visibility of LGBT staff and; 4. Liaise with other groups, e.g., staff and student societies to share information and best practice. 8D 8E 8F Support will be provided by the Organisation Development Team (Equality & Diversity). Describe how the external support network is promoted in your organisation: N/A Describe these other facilities and resources, e.g. LGB trade union representative, equality and diversity working group etc.: N/A Describe the steps taken towards setting up a network and when you expect the network to launch: N/A Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 9. Please specify below the function(s) of your LGB employee network group. A B C D E F G H I J K L 9 A Advise on LGB-specific implications of internal policies and procedures Social and other networking events for LGB staff Support the professional development of network members Take action to recognise, address and include the distinct needs of lesbian, gay and bisexual network members Maintain an intranet page Collaboration with other LGB employee network groups (e.g. crosssector or regional) Collaboration with other internal employee networks (e.g. women’s, disabled, BME) Awareness raising for non-LGB staff Provide support and advice for LGB staff with issues at work Advise on business development/service delivery Other None of the above, or we do not have a group Describe how the LGB employee network group advises on internal policy and give an example: The LGBT Staff Network at the University of Sheffield is consulted with by the Senior HR Adviser (Equality) in all instances of changes to or implementations to internal policy, with opportunities for information sharing, discussion and feedback. An example of this is the Consultation on the University's Excellence Through Inclusion vision and strategy document – Julie Campbell (Senior HR Adviser) invited comments from the LGBT network group on the draft strategy via the uSpace and by attending an LGBT Staff Network meeting, and asked for and collated feedback from the group which fed into the final document. More recently, the Chair of the LGBT staff network, and other LGBT members of staff, attended a meeting in December 2011 to feed directly into the Equality Objectives Project, which will set the future direction of equality activity at the University. A copy of the session plan for this meeting is provided in Appendix 1C(a). 9 B Please give one example of a networking event in the past year: In April 2012, the LGBT Staff Network held one of its quarterly staff meetings, with a guest presentation from our nominated Stonewall Workplace representative, Madelaine Lasko. This provided staff with the opportunity to catch up, meet new network members, and learn more about Stonewall and the work being done with lunch and refreshments. 9 C http://hr.dept.shef.ac.uk/equality/LGBT_Network_Meeting_Agenda_April.pdf Give an example of how the network supports the professional development of its members: Departmental changes, job opportunities and training and development programmes are all advertised / shared / discussed as appropriate via the various contact methods employed by the Staff Network (email, intranet pages, closed Facebook group) Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 For example, the Stonewall Leadership Programme 2012 was recently advertised via these methods to all LGBT staff at the University 9 D 9E 9F http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork/stonewallleadershipprogra mme2012 Explain how the network addresses the distinct needs of lesbian, gay and bisexual members: Consultation is key - during the initial process of setting up the network, LGBT staff were met with and consulted regarding what would be needed from such a network, what could be gained, what LGBT staff would like to see happen (such as events, seminars, research, networking etc). Every effort was made to ensure LGBT staff from different grades, roles and backgrounds were included in the working group and in subsequent consultations. This process remains in place - the Network Chair consistently consults with and asks for feedback and ideas from network members to further the activity of the group to fully meet the distinct needs of its members (via meetings and e-communications). Network meetings remain small, with new members attending slowly, but the Intranet has circa 50 people as members. Submit a screen shot of your intranet page: A screenshot of our intranet page can be found in Appendix 4C(c). We also have a facebook page: see Appendix 9E(a). Describe this collaboration: The University of Sheffield is part of an LGBT multi agency committee – a city wide network of representatives from different agencies coming together to discuss LGBT related issues and policies, and share good practice. (Agencies include Sheffield City Council, South Yorkshire Fire Service, Sheffield NHS, Crown Prosecution Service, Sheffield Hallam University etc) and regularly consults with LGBT people at key events in the city. The University of Sheffield has also taken part in numerous 'cross-networking' opportunities - including one organised by the University itself. The 'Meeting of Minds' event was organised to bring together key organisations in Sheffield to discuss LGBT issues and developments within the city. We are also members of the Northern Universities Network, established recently (April 2012), attending the inagrual meeting: this was set up following meetings and consultations with other universities (such as York, Leeds, Liverpool, Salford) after a networking event in 2011 at the University of Salford ('Let's Get Better Together'). See Appendix 9F(a) for a copy of this event poster. The aim is to meet and network twice a year with regular e-communication in between. The Terms of Reference are as follows: 1. Promoting LGBT equality and visibility in the H.E sector 2. Supporting organisations with poor LGBT support and encouraging those institutions that do not have LGBT staff networks to set them up. Supporting institutions with networks at different levels of development 3. Sharing good practice 4. Career development and networking 5. A social network to promote strong LGBT alliance Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 6. To develop defined projects to ensure that the network has purpose The next meeting will be hosted by the University of Liverpool, and the University has put itself forward to host the one after that. We plan to invite Professor Tony Ryan, our equality champion and Chair of the EDB, to introduce this meeting. 9 G 9 H 9I The LGBT Staff Network is also beginning to start collaborating with the Students' Union LGBT committee on events such as Sheffield Pride and working on joint campaigns. Describe this collaboration: The scope for cross-over between the various employee networks is wide. For example, we have numerous members of the LGBT Staff Network who are also members of the Women's Network; the same for LGBT staff who are also disabled. One of our most prominent LGBT members of staff, Elena Rodriguez-Falcon, is also the Director for Women in Engineering and a founding member of the recently formed Women in STEM network. We are working more on making links between different equality groups, to ensure wide sharing of good practice and consistency across the University. Give an example of awareness raising for non-LGB staff: The University of Sheffield's sponsorship and involvement with Sheffield Pride over the last three years is becoming more and more visible to non-LGB staff, with 2012's participation being the biggest yet. We sponsored Sheffield Pride 2012 on a £1000 package which included 2 University stalls at the event. Prior to the event both the LGBT Staff and Student Networks collaborated on assembling and gathering various materials for the stall. The LGBT Staff Network worked closely with HR on communications for the event, raising awareness of Sheffield Pride and the LGBT staff and student presence throughout the University. The Staff and Student Networks were also involved in the first ever Sheffield Pride parade at the event. Following Pride, details of the event were circulated to all staff via communications, which raised awareness of the LGBT Staff and Student Networks and their presence and activities within the University and the wider community. Details of all communications for this event are provided in sections 9I, 10B, 10G. Describe how this service is advertised: The University of Sheffield's support of and inclusion in Sheffield Pride is advertised via email, our website and across campus media platforms (such as plasma screens used to display University news). There is also follow-up communications and publications, including for 2012 an article in 'Overview' - the University's e-newsletter sent to all staff: http://theuniversityofsheffield.com/OverviewJune2012/FMW-GWS-1D2IN02EAEBVYN7-1/Events2.aspx?dm_i=FMW%2CUGSO%2C2IN02E%2C2I47T%2C1. The University's twitter account also tweeted about taking part in Pride, which was retweeted by 10 people. This tweet therefore had the ability to reach 28,934 people through twitter. A screenshot of the University tweet is provided in Appendix 9I(a). If LGBT people feel they have an issue at work, the LGBT staff network has advertised contacts as a point of call for people. These are prominent on the LGBT webpages, as below: Contact us Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 To join the network please email lgbtnetwork@sheffield.ac.uk If you wish to know more about the network, or just want a friendly ear to talk to, please feel free in confidence to contact: Network Chair: Tom Reaney on t.reaney@sheffield.ac.uk Founder Members: Jackie Marsh on j.a.marsh@sheffield.ac.uk or Nicky Hallett on n.a.hallett@sheffield.ac.uk 9J Please give an example of how your network has advised the organisation on business development/service delivery: During the inaugural meeting of the Network Group (established to facilitate the creation of the LGBT Staff Network), the discussion focussed on ensuring LGBT staff had a route to talk to people about issues outside of their Head of Department or HR. We discussed the harassment network advisors with them, and as a result have included details of this network on the LGBT webpages, and have ensured LGBT staff are named as contacts on the webpages: http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork 9K Please describe: Staff wishing to discuss / report LGBT-related bullying and harassment can contact the nominated LGBT Staff Network contacts as displayed on the LGBT Staff Network homepage for more information and help: http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork This provides LGBT staff at the University with an extra avenue of communication and resource to assist with any issues within the workplace, before seeking further advice and action if needed. The named contacts can also be used by LGBT staff to forward feedback and comments on University business development and service delivery. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Optional Question: Star Performer Network Groups If you would like to be considered for the ‘Star Performer Network’ award, please submit a supporting statement. Focus on particular innovations, the impact of the group on organisational culture and on individual experience, and anything else that makes the group stand out: Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 10. How have you communicated with and engaged all staff on issues of LGB equality in the past year? A B C D E F G H I J K 10 A LGB-related information included in staff induction LGB-related messages regularly appear in internal communications to all staff Information and resources on LGB issues made available to all staff LGB awareness raising events Use of ‘Stonewall Diversity Champion’, ‘Top 100 Employer’ or ‘Star Performer Network’ logo in internal communications Action is taken to ensure LGB awareness raising efforts reach all staff Ally programme to involve non-LGB staff in promoting LGB equality All staff survey including questions on LGB issues Impact of awareness raising is tracked and evaluated Other None of the above Explain how LGB information is included at induction: During staff induction, new starters are asked to complete their personal information through 'Myjob' (the employee self service portal). This includes equality monitoring data. The sections for Sexual Orientation and Trans status both have a direct link to our LGBT webpages and network pages. The induction pack directs new staters to the Learning Management System which includes the e-learning course 'Challenging Behaviour: Dealing with bullying and harrassment in the workplace.' Please see Appendix 10A(a) for screen-shots of MyJob and Appendix 6E(a) for screenshots of the 'Challenging Behaviour' e-learning programme. We also direct people to our online Diversity Training Packages from the welcome pack for new staff, which include: 1) Equal Opportunities & Diversity Essentials The course introduces the concepts of equal opportunities and diversity and provides an overview of the main legislation and its implications. 2) Managing Diversity This course takes an in-depth look at each of the main pieces of legislation in place, and considers a range of ways in which you can help break down barriers. 3) Sexual Orientation: Respecting lesbian, gay and bisexual people in the workplace. How do you ensure people recognise the grey line between harmless banter and offensive behaviour and deal with it appropriately? Developed with our partners, this exclusive training solution from Skill Boosters, demonstrates how treating people with respect and dignity creates a working environment which is both pleasant and productive. Our Welcome Pack has recently moved from a paper version pack to an online pack, which links through to the equality and diversity webpages. In the 'Useful Information' section there is also a link to MyJob where new starters can update their personal details, including sexual orientation information. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 We also attend VC welcome events (which all new staff are invited to attend) as representatives of the HR equality team, thereby using this opportunity to publicise both our work on LGBT issues, and the Staff Network in particular (we take along cards with the contact details of Tom Reaney, the LGBT staff network chair on them), and to encourage staff to get involved in the e&d agenda. http://www.sheffield.ac.uk/hr/sld/newstaff A copy of the LGBT Staff Network Business Cards is provided in Appendix 8B(a). The welcome statement from the VC for new starters can be found in the online welcome pack. http://www.sheffield.ac.uk/hr/sld/newstaff/vcmessage 10 B Please give examples from the past year (e.g. emails, articles in internal publications, pop-up messages): The University has recently undertaken a project entitled 'Allowed Out', which was advertised on the website. This was a collaboration between the University's History department and the Out Aloud Sheffield LGBT choir. The University asked the LGBT commumnity to get in touch and share their experiences of coming out and living life as a lesbian, gay, bisexual or transgender person. Writing workshops were held with Poet Laureate River Wolton, in order to generate original material for the University of Sheffield's Festival of Mind in September. http://www.shef.ac.uk/news/nr/lgbt-stories-sought-for-new-project-1.179065 All Festival of the Mind programmes are being publicised throughout the city and the "Allowed Out" event has been publicised to the staff network in particular via email, uSpace and Facebook. "Allowed Out" article on the LGBT Staff Network page: http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork/allowedout Prior to Sheffield Pride 2012 we sent an all-staff e-mail via Announce publicising the event and our involvement in terms of sponsorship, stall rental and presence in the first Sheffield Pride parade (see Appendix 10B(a)). We also contacted departments across the University asking for volunteers and information to represent the University at the event. Many departments provided various materials for use on the stall including brochures, information leaflets and job vacancies. In addition, Sheffield Pride 2012 was regularly advertised on the University and Human Resources Twitter account prior to the event, and on television screens in a number of central University locations such as the Student's Union and various faculty and departmental buildings. A copy of an image used on television screens to advertise Sheffield Pride is provided in Appendix 10B(b). We updated the Equality & Diversity pages (held on the main HR website) and LGBT Network pages before and after Sheffield Pride 2012, reflecting the University's involvement and presence at the event. An advert and link to our webpages appeared on the University staff homepage. We updated the central staff University calendar with the date of Sheffield Pride 2012, which appeared on the homepage of the internal staff system 'Muse' (this system is where people access internal University information, and open email and calendars through). An example tweet from the University Twitter account is provided in Appendix 9I(a). Following Sheffield Pride 2012 we published an article about experiences of Pride in Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 the University monthly newsletter 'Overview', which is distributed across the University to all staff, both past and present. Please see Appendix 10B(a) for the Overview article. 10 C Describe how you advertise these resources and where you make this information available (e.g. Stonewall publications on intranet, library with LGB information): We use the Stonewall Diversity Champion logo on the Equality & Diversity website and LGBT Staff Network. The logo is also used on job advertisements in the 'About the Job' section. A sample 'About the Job' is included in Appendix 10C(a). Regular advertisement of Stonewall events on the Equality & Diversity and LGBT Staff Network websites, including the Stonewall Leadership Programme 2012. Advertisement of a number of LGBT leaflets and resources on the University stall at Sheffield Pride 2012. These contained information on various issues, from housing and parental advice to bullying and harassment support. Student LGBT Lounge with a dedicated library of free LGBT resources. A large selection of books are available and the list of titles can be found on the student website - http://sheffieldunilgbt.weebly.com/lounge.html. The Student LGBT Committee website also contains lots of information about support and resources available to LGB students from the Students' Union and the Committee - http://sheffieldunilgbt.weebly.com/index.html The Student committee publishes an "LGBT Handbook" in both print and electronic format for new and old students coming to Sheffield and contains information about the local area and support, facilities and activities open to LGB people in the region http://sheffieldunilgbt.weebly.com/lgbt-handbook-201112.html The student committee also has a stall every year at the Students' Union "Actvities Fair" where it promotes the work and campaigns of the group, gives out handbooks and other resources such as condoms and sexual health advice. 10 D Describe the events held in the past year: STAFF EVENTS - Sponsorship of Sheffield Pride 2012, participation in the first Parade and stalls at the event run by members of the LGBT Staff and Student Committee. - Regular LGBT Staff Network Meetings and social events. - Hosting of the LGBT regional network meeting for Universities, due to take place in the next few months - The chair of the LGBT staff network will be working with HR to run an event in the near future open to all staff, but hosted by the LGBT staff network, where the LGBT staff and student storying film will be shown. STUDENTS - Marriage equality. The committee constructed stalls in the foyer of the Student's Union promoting marriage equality and providing access for people to sign the petition. http://sheffieldunilgbt.weebly.com/campaign-for-equal-marriage.html. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 10 E - International LGBT Awareness Campaign 'Sticks and Stones: Not all Fun and Games'. The committee hosted various events in the Students Union to raise awareness about homophobia around the world. - Weekly socials with Sheffield Hallam LGBT student network - Project evaluating LGBT inclusion at religious places of worship in the local area and what provision there is for LGB religious people in Sheffield. Report available here http://sheffieldunilgbt.weebly.com/uploads/6/3/1/3/6313637/religion_for_website. pdf - Monthly club night held at the Students' Union called "Climax" which has been happening for 21 years and is the biggest LGBT night in South Yorkshire. As well as the regular monthly nights there are also ad-hoc special nights at Halloween, Christmas and Summer Spectactular. Climax is also the official after-party of Sheffield Pride. Please send an example of internal communications where a Stonewall logo was used: The Stonewall logo is featured on the HR Homepage where all the latest events are advertised in the Main HR News Box. http://www.sheffield.ac.uk/hr It is included on job advertisements in the About the job section. An example About the job is included in Appendix 10C(a). It also features on the LGBT Staff Network pages, our Sheffield Pride webpages and all advertisements of Stonewall events. http://www.sheffield.ac.uk/hr/equality/involved/lgbtnetwork/index http://www.sheffield.ac.uk/hr/equality/involved/lgbtnetwork/stonewallleadershipp rogramme2012 http://www.sheffield.ac.uk/hr/equality/involved/lgbtnetwork/sheffieldpride2012 10 F Describe how you ensure all staff (e.g. non-office based staff) receive LGB-related information: For all of our communications about equality events and activity, we are acutely aware that circa 600 of our staff do not have regular access to a computer or receive emails. We have a system in place where paper copies of emails and other communications go through contact points for these staff (for example, via line managers or via administrators) and are distributed widely. For example, advertisements for Sheffield Pride 2012 were shown on tv screens across all University buildings, including screens in entrances and foyers where porters and security staff are typically based, and out in the residencies where they would also reach students. In addition, the University had a full page advertisement in the Sheffield Pride 2012 brochure, which was distributed across the University and the wider Sheffield community. In order to prompt more pro-activity from departments across the University, we also sent specific communications to them asking for volunteers and for material for the stall, in an attempt to raise their awareness of the event and the University's involvement in it. Our advertisement in the Sheffield Pride 2012 brochure can be found in Appendix 22A(a). This system works for University based activity aswell as just for LGBT related activity. So, for example, the Staff Survey 2012, which included specific LGBT Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 10 G monitoring questions, was distributed by email to all staff, and by paper copy to non-office based staff (porters, catering staff, cleaners) aswell as to people who are currently on long term leave (for example, maternity, study leave, long term sick leave, etc). Please describe this programme: Sheffield Pride 2012 was widely advertised to all staff via the University staff homepage, all staff e-mails, television screens and twitter. These communications encouraged both LGBT and non-LGBT staff and students to support Sheffield Pride. On the back of this, the chair of the LGBT staff network and HR are discussing ways of increasing the involvement of non-LGBT staff in LGBT staff awareness raising and activity. Specifically, we are considering how to make a more formal link between the LGBT staff network and the Equality and Diversity Board, bearing in mind LGBT staff are already represented on the EDB; and are planning an event which will be open to all staff and hosted by the LGBT staff network, and where the LGBT film collaboration between HR, LGBT staff network and the Student's Union will be shown. The Student LGBT Committee hold regular campaigns and events in various locations around the University. Those held in the Student's Union have taken place both in the LGBT Lounge and the foyer, ensuring involvement for both LGBT and non-LGBT staff and students. Recent events include: - A campaign for marriage equality, in which all individuals in the Student's Union were encouraged to sign the Coalition for Equal Marriage petition. - An LGBT Mental Health Awareness Campaign, in which stories written by LGBT students are available on the website. http://sheffieldunilgbt.weebly.com/studentstories.html. - An International LGBT Awareness Campaign entitled ' Sticks and Stones - Not all Fun and Games.' The network organised a range of activities in the Student's Union including face-painting stalls and craft activities to raise awarness about homophobia around the world. All these activities demonstrate an approach to raising awareness amongst both LGBT and non-LGBT staff and other stakeholders. http://sheffieldunilgbt.weebly.com/index.html 10 H Please submit the LGB-specific question(s) from your most recent survey: The University undertook a staff survey in 2012. All staff were asked to fill in their Personal Details, as below: "This section asks for equality related information about you. The University uses equality data to understand the workforce profile, which enables us to target, and support areas of under-representation and develop specific Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 initiatives. It also helps to inform future planning, and the review and development of policies. This information will be used anonymously, to understand how different groups of staff feel about various subjects, and no data will be available for groups of fewer than ten respondents. 10) How would you describe your sexual orientation? 1. Heterosexual/straight 2. Gay man 3. Gay woman/lesbian 4. Bisexual 5. Other 6. Prefer not to say 11) Are you open about your sexual orientation with people at work? 1. Yes 2. No 3. With some people but not all 4. Prefer not to say" In addition, there were specific equality related questions contained within the survey, of which the results by all University staff and by LGBT staff are provided in section 17D. 10I 10J Explain how awareness raising initiatives are evaluated: We track the impact of awareness raising initiatives via feedback sheets at events and anecdotal evidence from people. As with all evaluation systems this is fraught with difficulty and is not overly reliable - however, as this is often a sensitive area for people, we are keen not to over-evaluate initiatives at this stage in our journey. What is of note however is the fact that the LGBT staff network is still going strong and is gaining new members all the time, and the very positive response we have had from our invitations for LGBT staff to get involved in the 'Allowed Out' initiative, where LGBT stories are being told as part of the City Wide Festival of the Mind; and the positive response, and very open sharing of experiences, from LGBT staff and students to being filmed, as part of our collaboration between the Students Union, LGBT staff network and HR. It is difficult to imagine such a positive and open response 2 years ago when the LGBT staff network began, and this is testimony to the changing environment at the University. Please describe: The University e-mailed communications to all staff encouraging them to update their personal Equality data via MyJob the employee self service portal (See Appendix 10A(a). Through these communications we were able to raise awareness amongst all staff by directing them to our Equality Pages and linking directly to the LGBT Staff Network Group. We were also able to direct all staff to our monitoring section which details why we want to gather this valuable staff data and includes the specific section on why we would want to monitor sexual orientation (including links to our LGBT Staff Network). Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Part 3: Learning, Development and Support 11. Which of the following groups of UK staff are targeted for LGB-inclusive diversity training? A B C D E F 11AD Training is targeted to new starters Training is targeted to senior managers Training is targeted to line managers Training is targeted to all other staff not included above Impact of training is evaluated We do not offer LGB-inclusive diversity training Describe how you ensure that LGB-inclusive diversity training is taken up for all levels that you have identified above: The University of Sheffield has an inclusive approach to all training which is available to all staff. A) New Starters are required to complete our online Diversity Training Packages which are inclusive of LGBT issues. They are directed to our online training as part of the Welcome Pack for New Starters. http://www.sheffield.ac.uk/hr/sld/developyourself/equality. - Equal Opportunities & Diversity Essentials http://www.sheffield.ac.uk/hr/sld/developyourself/directory/equalopsessentials The course introduces the concepts or equal opportunities and diversity and provides an overview of the main legislation and its implications. See Appendix 11A(a) for screenshots. - Managing Diversity http://www.sheffield.ac.uk/hr/sld/developyourself/directory/managingdiversity This course takes an in-depth look at each of the main pieces of legislation in place, and considers a range of ways in which you can help break down barriers. See Appendix 6E(b) for screenshots. B) Equality Act Training and EIA Training (including LGBT examples) have been delivered to the University Council, the University Executive Board (UEB), the Equality and Diversity Board (EDB) and members of the Human Resources Management Committee (HRMC). The University has a Leadership Programme aimed at different levels of managerial staff (this will include Senior Managers and Line Managers) which is tied very closely to the Sheffield Academic statement, which outlines what the University expects from its academics. Part of the statement says: "Sheffield Academics recognise the potential for higher education to transform people´s lives and welcome a diverse range of students and staff to the University community". This is echoed in our equality and diversity strategy Excellence Through Inclusion. The Sheffield Leader programme equips our leaders with the necessary skills and behaviours required by the University to meet key organisational objectives and challenges to enhance its overall effectiveness. Equality and diversity, and respect for individuals, is embedded in this programme. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Sheffield Leader webpages: http://www.shef.ac.uk/hr/sld/lmd/sheffieldleader 'Core Themes' including 'People and Leadership: Working with others to deliver shared goals': http://www.shef.ac.uk/hr/sld/lmd/sheffieldleader/themes. C) Training to managers As above, there are a number of online courses open to managers that cover e&d training, inclusive of LGBT training. Our values are embedded in what we expect of people, in how we communicate with staff, and throughout our training provision. Whilst we do not have specific LGBT focussed training for managers, we are currently reviewing our central provision to identify where we might include LGBT specific case studies in the generic managerial training. D) All other staff not listed - Staff with recruitment responsibilities Recruitment & Selection Co-ordinators (RSC's) are the focal point for the coordination of all staff recruitment and selection activity, including e-recruitment, within their departments. All the RSC's have completed mandatory Recruitment and Selection Training which incorporated E&D issues including LGBT. This training is also mandatory for Chairs of Interview Panels. See Appendix 4B(a) and 4B(b) for further details of this training. - As per New Starters (above) all staff have access to our online Diversity Training Packages which are inclusive of LGB issues. - Equal Opportunities & Diversity Essentials & Managing Diversity - As above - The Diversity Challenge - (Produced in association with leading occupational psychology practice Pearn Kandola), The Diversity Challenge will help the University challenge long held misconceptions and prejudices (including Sexual Orientation). - Understanding Bias (Pearn Kandola)- Will be used to raise awareness of bias in people and organisations. - Sexual Orientation - Respecting lesbian, gay and bisexual people in the workplace (developed with Stonewall). This training demosntrates how treating people with respect and dignity creates a working environment which is both pleasant and productive. - Gender Matters: Creating an inclusive workplace for both women and men. Enables staff to have a better understanding of: • Employers’ and employees’ obligations under Sex Discrimination and Equal Pay Acts, as well as the Gender Recognition Act 2004 • A variety of real-life factors that support and inhibit gender balance at work • People’s different needs, depending on their gender • Gender bias in employment, for people undertaking gender reassignment as well as men and women • Effective working relationships through organisational culture change, to develop insights and build strong teams • The knowledge and skills necessary to work successfully as part of a diverse team Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 - Residential Mentors undergo a four day training course prior to the start of the start of the academic year, which covers LGBT issues, including bullying and harrassment. They are specifically trained to be aware of such issues, be sensitive and signpost to available support within the Univeristy. - Our Harassment Network members receive training when they join the network, and then have quarterly meetings to which externals (for example, the Staff Counsellor) are invited to undertake training / brief them on particular issues. We have also recently put the Stonewall guide to preventing bullying and harassment onto their webpages, and directed them to it. - Our new lecturers receive generic e&d training as part of their week long induction programme, which includes specific discussion of LGBT issues. - HR are currently scoping a wide ranging project to undertake Unconcious Bias training for groups of staff, following the success of the pilot training with the Equality and Diversity Board in June, 2012. This training will be aimed at porters, security staff, Faculty Executive Boards, the University Executive Board, Heads of Department and line managers amongst others. We are also planning an audit of our recruitment practices to check for Unconcious Bias. 11E - Equality training, including LGBT awareness and the legislative framework has been delivered to the REF Equality Advisory Panel, and will also be given to REF panels within departments, and to the REF Appeals Panel. Describe your evaluation process for LGB-inclusive diversity training: We do not currently evaluate online courses as we do not have a mechanism to monitor which individuals complete them, and we feel that people would be more inclined to undertake the courses if their participation was not being monitored. Instructor led courses which contain an LGBT element such as Recruitment and Selection Training have 2 evaluation forms, one which is completed on the course date and the other 2 months after course completion. These forms are provided in Appendix 11E(a) and 11E(b). Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 12. Please indicate which of the following areas are covered by your diversity training. A B C D E F G H I 12A 12B Organisational policy or legislation Language, stereotypes and assumptions Challenging inappropriate behaviour Managing and supporting diverse staff groups Multiple identities and/or distinct issues facing lesbian, gay and bisexual people Fair recruitment and selection Unconscious bias Other None of the above, or we do not offer LGB-inclusive diversity training Describe how LGB issues are included in this area of training and submit supporting evidence: Our e-learning courses cover organisational policies in depth, and link to the policies on our webpages. They are also inclusive of equality legislation. HR Advisors deliver bespoke training and support in departments on relevant policies, and regular briefings and updates take place covering legislation for the EDB, the University Executive Board, REF panels (decision makers) and HR staff. An overview of organisational policy and legislation is provided to new lecturers as part of their week long induction programme. Describe how LGB issues are included in this area of training and submit supporting evidence: The e-learning programme 'Managing Diversity' covers language, stereotypes and assumptions in relation to all aspects of diversity. One scenario in the case study section of the programme specifically refers to LGBT bullying and harrassment based on negative stereotypes. See Appendix 6E(b) for screenshots. The REF training, and other briefings, include an overview of the legislation that includes LGBT related examples specifically in relation to harassment and bullying. During the Students' Union handover period with the previous officers a session was delivered about under-represented groups which are represented by the Officers within the University. One aspect of this training session related to LGBT issues - particularly in relation to isolation at University and difficulties relating to LGBT identity as a student. Furthermore the incoming officers also attended an NUS training day in Manchester in July 2012 called 'Understanding and Supporting Liberation.' The training was about understanding and empathising with those from oppressed groups including LGBT students. The team were able to talk with and ask questions of the National LGBT Officers and seek further information about how they can promote equality and diversity within the Students' Union. 12C Describe how LGB issues are included in this area of training and submit supporting evidence: The 'Challenging Behaviour' e-programme focuses on inappropriate behaviour, bullying and harrassment in the workplace, which includes LGBT. See Appendix 6E(a) for screenshots. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Case studies in the 'Managing Diversity' e-learning programme relate to challenging inappropriate behaviour in an LGBT bullying and harrassment scenario. This scenario explores managerial responsibilities and the appropriate action to this situation. See Appendix 6E(b) for screenshots. 12D Describe how LGB issues are included in this area of training and submit supporting evidence: Our e-learning programme 'Managing Diversity' is aimed at managers of diverse groups including LGBT staff, and provides a comprehensive guide to the supporting policies. It includes case studies on handling diversity which link to current legislation. The programme also links to the webpages where users can find further guidance on managing and supporting diverse and LGBT staff. The Objectives for this course are: • Understand why it is important to manage diversity • Look at case study scenarios asking “What would you do?”. • Understanding your responsibilities as a manager of a diverse workforce • Help to build action plan for improving the way you manage diversity in your team See Appendix 6E(b) for screenshots. 12E 12F Describe how lesbian, gay and bisexual issues and/or multiple identities are explored in this training and submit supporting evidence: N/A Describe how LGB issues are included in this area of training and submit supporting evidence: Recruitment & Selection Co-ordinators (RSC's) co-ordinate all staff recruitment and selection activiity, including E-Recruitment within their departments. All the RSC's have completed mandatory Recruitment and Selection Training which incorporated E&D issues including LGBT. This training is also mandatory for Chairs of Interview Panels, where it is now delivered by Senior HR Managers within faculties (it used to be delivered centrally). We also have a dedicated website on recruitment and selection, which provides managers with the knowledge and tools to ensure that they have a good understanding of their responsibilities concerning Equal Opportunities and diversity, including LGBT. http://www.sheffield.ac.uk/hr/guidance 12G Describe how LGB issues are included in this area of training and submit supporting evidence: A workshop on Unconscious Bias was recently held for all members of the Equality and Diversity Board, in which members completed Unconscious Bias tests prior to the meeting and received feedback on their responses. Unconscious Bias towards LGBT individuals was contained within the tests and discussed in the meeting. As a result, we are currenty scoping out a wide ranging project to undertake Unconscious Bias Training for a varied number of staff groups, including Heads of Departments, Line Managers, Faculty Executive Boards, porters and security staff, to ensure the training is undertaken by those responsible for staff, key decision makers, and those people who have the most day to day contact with our key stakeholders - students. This training will will be inclusive of LGBT issues relating to staff and students. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 In addition, we are hoping to provide the online testing to all new starters, to ensure we can pick up any signs of bias early, and we are working with a provider who is developing an online Unconcious Bias training package. We also have planned an audit of recruitment and selection, and promotion processes, to test for Unconscious Bias within our processes. 12H Please describe: N/A 13. What proportion of UK staff been through LGB-inclusive diversity training to date? A B C D 13 75-100% 50-74% 49% or less We do not offer LGB-inclusive diversity training Describe how you are able to make this approximation: Approximately 22% - We have taken into account the diversity training offered as part of the induction process, recruitment and selection, Instructor Led courses, elearning and service specific training to make this estimation. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 14. What steps do you take to ensure that all managers have the skills and understanding to lead diverse staff groups? A B C D E F G H 14A 14B Appointment criteria for line management roles considers LGBinclusive equality and diversity knowledge and achievements Line managers are accountable for equality and diversity outcomes Regional or divisional managers are nominated as LGB equality champions for their area Line managers undergo advanced training on LGB issues relevant to their role as a people manager Engage with managers to raise awareness of LGB issues, relevant to their role as a people manager Guidance and resources are available for managers on supporting LGB staff Other None of the above Describe the appointment criteria and provide evidence: N/A Describe how managers are made accountable for LGB-inclusive equality and diversity: The University operates a Staff Review and Development Scheme (SRDS) which all staff are contractually required to participate in on an annual basis. Every individual member of staff's objectives and contribution is in line with their department's aim of continued improvement of institutional performance. A person's role specifically as a line manager is being included in some areas of the University - for example, within the Faculty of Engineering - which will be discussed and form part of their assessement under the SRDS. In addition to individual targets, all 5 academic Faculties have developed, or are in the process of developing, Faculty wide equality targets and action plans, and all have equality groups. These plans are owned by and accountable to Faculty Executive Boards, which included the Faculty Pro-Vice-Chancellor, the Faculty Director of Operations and Heads of Departments, all of whom have line management responsibility. An example of a plan is included in Appendix 14B(a). This is meant to be a living document, and is considered by the Faculty equality group every 6 months. The faculty has a new PVC - Professor Gill Valentine starting September 2012, and we fully expect further revisions to the plan. 14C Describe how LGB equality champions are nominated by region or division, and summarise their responsibilities: N/A 14D Describe this training and provide evidence of LGB-related content: We do not currently have mandatory training for line managers, although this is currently being investigated as part of our Equality Objectives Project. For the Policy section of the project focus groups are currently being held with Heads of Departments and Line Managers, relating to equality training specfiically for Managers. These are exploring how to develop effective training for Managers enabling them to create a supportive environment for staff. LGBT issues are included within this remit. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 We do also always take the opportunity to target line managers when holding events that include training sessions and seminars, to ensure we reach this group. 14E Diversity courses are available for all Line Managers: - E-learning Courses: http://www.shef.ac.uk/hr/archive/2.5341/staff/elearning - Valuing Diversity in Teams - Equal Opportunities and Diversity Essentials - Managing Diversity - The Diversity Challenge - Understanding Bias - Sexual Orientation - Gender Matters: Creating an inclusive workplace for both women and men Describe how you engage with managers to raise awareness: As part of the Equality Objectives Project we are holding focus groups with Heads of Department and Line Managers, along with other staff. These will engage with managers by raising an awareness of the importance of diversity in the workplace, including LGBT, and will explore ways in which the University can aid them in supporting and managing their teams. The e-learning programme 'Managing Diversity' is specifically designed to raise awareness and appreciation of managing a diverse team. One of the case studies addresses LGBT related bullying and harassment, and explores appropriate responses to ensuring that this behaviour is reduced in the workplace. In addition, we always specifically target and invite heads of department and other senior managers to diversity events, including LGBT focussed ones. For example, Professor Gill Valentine, who will be taking over the Faculty of Social Sciences in September 2012 as Pro-Vice-Chancellor will introduce the Allowed Out Event showcasing LGBT stories, as part of the city wide Festival of the Mind. The Allowed Out Event will take place on 26th September. See the following links for details: http://festivalofthemind.group.shef.ac.uk/ http://festivalofthemind.group.shef.ac.uk/allowed-out-songs-stories-fromsheffields-lgbt-community/ 14F Describe this guidance or resources and provide evidence where relevant (e.g. manager’s handbook on LGB issues, drop-in sessions with diversity staff): Guidance for line managers is available via the HR webpages, where many of our policies include management guidance. Managers are also able to contact the HR e&d team and other HR advisors for advice, which they frequently do. Specifically, the guidance on harassment contains a link to the Stonewall guide on harassment and bullying, and the paternity/partner leave policy is inclusive of LGB staff. See Appendix 4A(b) for the Paternity/Partner Leave Notification form. The Stonewall guide on harassment and bullying can be found under 'External Resources' at http://www.shef.ac.uk/hr/guidance/eamp/harassment/index. 14G Please describe: Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 15. What career development opportunities do you offer LGB staff? A B C D E F G H 15 A 15 B We review talent/career development processes to ensure that LGB people are participating in these programmes We ensure that general leadership/development opportunities are actively promoted to LGB staff LGB-specific leadership/professional development Formal mentoring scheme with a specific LGB element, or mentoring opportunities coordinated by employee network group Contribution to LGB staff networks is recognised at annual performance review LGB-inclusive staff counselling and advisory service Other None of the above Describe how talent and/or career development processes are reviewed to ensure equality of opportunity and any action taken as a result: Our current system for staff development does not allow for monitoring by Protected Characteristic. What we do do is ensure all our career development processes are fully inclusive to all staff, by ensuring they are widely advertised and the language is inclusive to all. Explain how you promote opportunities to LGB staff and provide evidence where relevant: The LGBT Staff Network USpace is used to advertise both LGBT and non LGBT related training events. Stonewall opportunities and leadership courses are actively promoted on the LGBT Staff Network website, and these pages also link to Staff Development provision, which is available to all staff. http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork/index http://www.shef.ac.uk/hr/sld See Appendix 15B(a) for a screenshot of the LGBT Staff Network USpace. This information is also circulated via announce e-mail to ensure we inform all staff of our courses. All E-Learning Courses are available to all staff and can be accessed via Staff Development web pages at any point during the year. http://www.shef.ac.uk/hr/archive/2.5341/staff/elearning We have a Learning Portal http://www.shef.ac.uk/hr/archive/2.5341/staff/lp which is available to all staff throughout the year which has been designed to assist in identifying staff development opportunities that are available across the University. The information can be searched in 3 different ways: 1. by department delivering the training 2. by course title. 3. by training ‘theme’ (e.g. leadership, customer service etc) We are acutely aware that monitoring by Protected Characteristic, including LGBT, will be helpful to planning future development. We have recognised the need to increase disclosure rates in general across protected characteristics, and are working with the HR Systems Team and with faculties to try and improve these figures, by Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 15 C 15 D 15 E 15 F focussing on processes in conjunction with culture change. When we renew our Learning Management System, we also aim to include the capability to measure attendance by protected characteristic, including LGB. Describe any LGB-specific leadership/professional development offered and provide evidence of promotion to LGB staff: We do not currently offer LGBT specific leadership or professional development opportunities, although we promot the Stonewall Diversity Leadership Programme, including the 2012 programme, through the LGBT network webpages. http://www.sheffield.ac.uk/hr/equality/involved/lgbtnetwork/stonewallleadershipp rogramme2012 Describe your mentoring scheme’s LGB-specific element, or mentoring opportunities within a network group: The University runs a number of mentoring schemes, aimed at students (post-docs), people beginning their academic careers (researchers) and University staff. Details of all the mentoring programmes can be found via the links below. We do not have an LGB specific mentoring scheme, but links to all of these schemes are on the LGBT staff network webpages. http://www.sheffield.ac.uk/faculty/medicine-dentistryhealth/thinkahead/mentoring http://www.shef.ac.uk/ris/pgr-support/rsd/mentoring http://www.shef.ac.uk/hr/archive/2.5341/target/mentoring Describe how employee network activities are recognised within your annual performance review process: The contribution of the Chair of the LGBT staff network group is recognised by his line manager by allowing time off for network duties and external activities. This is then taken into account when setting objectives under the SRDS. Describe the LGB-inclusive elements of your counselling service and provide evidence where relevant: Numerous Support and Facilities are available to all though our Equality web pages: http://www.shef.ac.uk/hr/equality/support. Counselling Service http://www.shef.ac.uk/counselling - the highly qualified staff counsellor has received equality and diversity training incorporating LGBT issues. The service provided is available and open to all members of staff. 24hr Support Line: http://www.shef.ac.uk/hr/aboutus/news/stories/supportline 15 G Student Services Counselling http://www.shef.ac.uk/counselling/advice/sexuality http://www.shef.ac.uk/counselling/advice/sexuality/yourself http://www.shef.ac.uk/counselling/advice/sexuality/others http://www.shef.ac.uk/counselling/advice/sexuality/help Please describe: Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Part 4: Monitoring 16. Please indicate where you capture monitoring data on the sexual orientation of UK staff A B C D E F G 16A-E At application At appointment or induction At promotion During employment or through self-service declaration At exit Through anonymous all-staff survey None of the above, or we do not monitor sexual orientation For each of the options you have selected above, please describe how sexual orientation is monitored and provide any relevant supporting documentation: A) Equality information is collected at application stage via our E-Recruitment system. Candidates are taken through the system screen by screen; the equality data screen includes the option for the applicant to declare their sexuality using the following questions: - Heterosexual/straight - Gay man - Gay woman/lesbian - Bisexual - Other - Prefer not to say The E-Recruitment system also links through to the University pages on Equality Monitoring, outlining why we want to collect the data, and how it will be used. The system says the following: "This section asks for equality related information about you. The University uses equality data to understand the workforce profile, which enables us to target, and support areas of under-representation and develop specific initiatives. It also helps to inform future planning, and the review and development of policies. This information will be used anonymously, to understand how different groups of staff feel about various subjects, and no data will be available for groups of fewer than ten respondents." Our equality monitoring pages, which were based on Equality Challenge Unit and Stonewall good practice, can be accessed here: http://www.shef.ac.uk/hr/equality/focus/monitoring http://www.shef.ac.uk/hr/equality/focus/monitoringfaqs plus say how we are currently reviewing forms We find that the proportion of people not disclosing reduces significantly at appointment stage - so the proportion of non-disclosures is higher among the total pool of applicants than it is among the total pool of successful candidates. As the equality information does not form part of the selection process, we surmise that better quality applications tend to be more complete, including equality information. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 B) Once the person has accepted the job they are required to access the employee self service portal (myjob) which includes updating their EO information, including sexual orientation. We take every opportunity to tell people why we want this information, and so again there is a link to our pages explaining what we will do with the information. And the LGBT staff network pages also contain a link to our monitoring pages. Additionally, HR Assistants manually check EO data is present on appointment, and input it into the system. This is the case for employees and for casual workers. An example of the form used for casual workers is in Appendix 16A(a). C) We do not monitor sexual orientation at promotion at present. All completed monitoring information is stored in our staff system and can be updated through accessing MyJob. D) During employment staff are actively encouraged to update their sexual orientation information. This has been through an all staff e-mail, and FAQ's about monitoring and a link to update information on both the Equality and Diversity pages and the LGBT Staff Network home pages. The opportunities we outline for disclosure discussions on our webpages are: - Through discussions with your manager • SRDS • promotion or progression • sickness absence interview • disability leave request • request for flexible leave • request for reasonable adjustments - Through wider University processes such as Fire evacuation plans - to identify those who may require a personal emergency evacuation plan - People can also update their data via a link from the LGBT webpages, and the internal staff system through which everybody has access to their own individual record. We are currently evaluating our processes to try and identify if there are additional opportunities to encourage people to disclose. E) We do not carry out exit surveys in an consistent way, and therefore do not currently monitor sexual orientation in exit surveys. F) We have recently conducted an all staff survey which included sexual orientation monitoring. 16F Please submit the question used to monitor sexual orientation in your most recent survey: The University undertook a staff survey in 2012. All staff were asked to fill in their Personal Details, as below: "This section asks for equality related information about you. The University uses equality data to understand the workforce profile, which enables us to target, and support areas of under-representation and develop Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 specific initiatives. It also helps to inform future planning, and the review and development of policies. This information will be used anonymously, to understand how different groups of staff feel about various subjects, and no data will be available for groups of fewer than ten respondents. 10) How would you describe your sexual orientation? 1. Heterosexual/straight 2. Gay man 3. Gay woman/lesbian 4. Bisexual 5. Other 6. Prefer not to say" These are the same questions we include on our recruitment system, and on the internal staff system, to ensure consistency. 17. Which of the following are scrutinised through monitoring sexual orientation? A B C D E F 17A Fairness in recruitment and selection Distribution of LGB staff by level or grade Pay or reward Staff satisfaction and/or engagement Leavers or redundancies None of the above, or we do not monitor sexual orientation When was your most recent analysis of recruitment and selection processes? Please state how often analysis is undertaken and supply relevant evidence: We only began collecting sexual orientation in 2010, and as such, figures are small. To try and increase this, we have been working for the last two years on building engagement with LGBT staff, and increasing visibility of the University as LGBT friendly through a number of activities (for example, Allowed Out, the LGBT film, network meetings, Sheffield Pride, etc, of which all are detailed in the answers above). We recognise that now we need a concerted focus on increasing disclosure rates across the Protected Characteristics, including LGB, and have been discussing with the trades unions and HR Business Solutions team how to achieve this. It also forms a key part of the Equality Objectives Project, and will be taken forward into the final objectives. 17B 17C We do consider our applications and recruitment figures by sexual orientation, but currently the figures are very small and therefore we are unable to identify any trends or actions from them. When was your most recent analysis of the distribution of your LGB staff by level or grade? Please state how often analysis is undertaken and supply relevant evidence: N/A When was your most recent analysis of pay or reward? Please state how often analysis is undertaken and supply relevant evidence: Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 We undertake Equal Pay audits on a regular basis, and our most recent one was July 2012. Due to very small numbers of LGBT disclosures, the data was not inlcuded in this report. 17D When was your most recent survey of staff satisfaction and/or engagement? Describe the aspects of staff satisfaction and/or engagement that are reviewed by sexual orientation and supply relevant evidence: We have recently completed a staff survey which contained staff satisfaction and engagement questions. Within this survey we monitored for sexual orientation, and the questions relating to engagement, inclusiveness and bullying and harassment are provided below. The results breakdown of results is for all University Staff, and for each question the proportion of positive responses are provided for all University staff and for LGBT staff. A copy of the staff survey can be found here: http://www.shef.ac.uk/polopoly_fs/1.180211!/file/Questionnaire.pdf In my Department, there is a culture where all can flourish and succeed All University Strongly agree - 10.3% Agree - 33.9% Neither agree nor disagree - 31.8% Disagree - 16.9% Strongly disagree - 7.2% All University Positive - 44.2% LGBT Positive - 43.3% I would feel able to report bullying/harassment without worrying that I would be treated in a negative way All University Strongly agree - 21.3% Agree - 45.6% Neither agree nor disagree - 19.3% Disagree - 9.5% Strongly disagree - 4.2% All University Positive - 66.9% LGBT Positive - 65.8% I would know where to find support if I did not feel I was being treated with fairness and respect All University Strongly agree - 16.3% Agree - 50.4% Neither agree nor disagree - 18.4% Disagree - 12.6% Strongly disagree - 2.3% All University Positive - 66.7% LGBT Positive - 67.3% Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 The University respects individual differences (eg. cultures, working styles, backgrounds, ideas) All University Strongly agree - 21.3% Agree - 59.1% Neither agree nor disagree - 15.5% Disagree - 2.9% Strongly disagree - 1.2% All University - 80.4% LGBT Positive - 70.5% I am treated with fairness and respect All University Strongly agree - 21.9% Agree - 55.6% Neither agree nor disagree - 15.2% Disagree - 5.2% Strongly disagree - 2.1% All University Positive - 77.5% LGBT Positive - 73.8% I am proud to work for the University All University Strongly agree - 40.8% Agree - 45.2% Neither agree nor disagree - 11.7% Disagree - 1.5% Strongly disagree - 0.8% All University Positive - 86% LGBT Positive - 83% I feel a strong sense of belonging to the University of Sheffield All University Strongly agree - 28.8% Agree - 37.4% Neither agree nor disagree - 24.6% Disagree - 6.8% Strongly disagree - 2.4% All University Positive - 66.2% LGBT Positive - 61.3% It is clear that we have some work to do in some areas, but is is also noteworthy that 86% of staff are engaged and proud to work for the University, and over two thirds of staff feel a sense of belonging. Also, three quarters of staff feel they are treated with fairness and respect, and over 80% believe the University respects individual differences. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 17E 91% of respondees to the Staff Survey declared their sexual orientation, with 9% choosing 'prefer not to say.' This is in stark contrast to our staff system where only 3% of people have declared their sexual orientation and 97% have not provided this information. We believe this is due to systems and processes more than culture, as evidenced by the staff survey response, and are considering this as part of our drive to increase disclosure rates. When was your most recent analysis of leavers or redundancies? Please state how often analysis is undertaken and supply relevant evidence: We monitor redundancies and leavers as part of the TULR(C)A process on a 3 monthly basis, and have recently completed the first annual EO TULRCA report. Whilst we analyse leavers and redundancies by gender, ethnicity, disaiblity and age we do not currently analyse by sexual orientation again due to very small figures. This is something we are committed to addressing as we go forward, and have agreed to work with trades unions on looking at ways to increase disclosure. This ties into the current focus on increasing disclosure rates, as outlined in section 17A, above. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 18. Where you collect monitoring data, what proportion of UK staff declare their sexual orientation? A B C D E 18 90-100% 80-89% 70-79% 69% or less None of the above, or we do not monitor sexual orientation Please indicate how you are able to calculate this figure. This figure should not include blanks, spoils or staff who tick a ‘prefer not to say’ box: In our recent staff survey, 91% declared their sexual orientation and 9% selected 'prefer not to say.' On our staff monitoring system 3% of current staff have declared their sexual orientation, and 97% have not provided this information. 19. What actions are taken as a result of monitoring exercises? A B C D E F 19A Results of monitoring exercises are reported to and actioned at board/senior management level Monitoring information is reported to managers at divisional or regional level for their area Information about monitoring exercises, including action(s) taken, is communicated to all staff Action is taken to ensure staff feel confident declaring their sexual orientation Aggregate workforce monitoring data is publicly reported None of the above Supply a copy of your most recent monitoring report to board/senior management level and describe any action(s) take as a result: The Equality and Diversity Board receive monitoring reports and discuss actions as a result, as do the University Executive Board. The links to these reports are: http://www.shef.ac.uk/hr/equality http://hr.dept.shef.ac.uk/equality/the_equality_report_final.pdf http://www.shef.ac.uk/hr/index Following consideration of the report, the EDB identified some key areas that needed to be fed into the Equality Objectives Project, a major part of which is lack of disclosure rates across some protected characteristics. This is being considered now in many different for a (focus groups, trades union meetings, systems discussions, etc). 19B Annual Workforce Information report, of which a more detailed report goes to University managers and relevant committees. The summary report can be accessed here: http://www.shef.ac.uk/hr/bussol/stats/staff2011 Describe how monitoring is reported to managers at divisional or regional level and supply of a copy of the most recent report or communication: As with all sections in Q9, the same monitoring reports are available to all, and Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 19C more detailed workforce information goes to managers. Managers will also receive a more detailed breakdown of the recent Staff Survey results, a headline report of which is currently available to all staff at: http://www.shef.ac.uk/staff/survey Supply a copy of the most recent communication sent to all staff: When we updated our monitoring system in 2010 communications went to all staff telling them about the online system, and we ask HR Managers to continually raise it in their faculties. Within HR, we are also undertaking a review of certain process to increase monitoring figures, having identified trigger points where we could try and increase the figures - at appointment, and when a person on a fixed term contract is either moved over to an open-ended contract or has their contract extended are two areas we have already identified where processes might be improved. In order to try and increase our disclosure rates, we regularly communicate with groups of staff. An example of a recent communication to Recruitment and Selection co-ordinators is included in Appendix 19C(a). 19D Describe these actions: We work with the LGBT staff network to try and create a culture of inclusion for LGBT people, by raising awareness and holding events, in which they feel confident declaring their sexuality. At faculty level we are working closely on equality and diversity action plans, and on the importance of increasing disclosure rates. We have discussed with the trades unions how to increase disclosure rates in general, and hope to do some joint work with them on it, emphasising why we want the data. We work on our systems and processes, and with Recruitment and Selection coordinators, to identify trigger points where we can improve our figures - so, for example, the E&D team in HR are currently working with the Business Solutions team in HR on including sexual orientation and religion and belief monitoring into our HESA (Higher Education Statistics Agency) return (which has now been done), and communications on the new HESA form will include links to equality information, directing people to fill it in on the staff system and to visit our monitoring pages for further information. 19E Our LGBT voices film, in collaboration with the LGBT staff network and Students Union, will be widely distributed in order to demonstrate a culture where it is 'safe' to declare your sexuality, and is not a barrier to progression. Please provide a link to where this information is published: The equality monitoring report, detailing statistics, the wider equality context of the University, and actions taken and planned, is open to all stakeholders. It can be accessed via the HR webpages, the Equality webpages and directly, by the following links: http://www.shef.ac.uk/hr/equality http://hr.dept.shef.ac.uk/equality/the_equality_report_final.pdf http://www.shef.ac.uk/hr/index It is also available from the LGBT Staff Network pages. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 We also publish a summary Annual Workforce Information report, of which a more detailed report goes to University managers and relevant committees. The summary report can be accessed here: http://www.shef.ac.uk/hr/bussol/stats/staff2011 Again, due to small numbers, percentages of LGBT staff are not yet reported in this format. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 PART 5: Supplier Policy 20. Which of the following are incorporated into the assessment and selection of partner and supplier organisations? A B C D E F 20A We ensure the equality and diversity policies of supplier and partner organisations are inclusive of sexual orientation We require organisations to provide LGB-inclusive diversity training for their staff to ensure promotion of equality and diversity We ask to see suppliers’ staff monitoring data on sexual orientation Performance on equality and diversity criteria impact materially on the decision to award contracts A contract could be terminated for a breach in policy in this area following due contract process None of the above Describe your procedures for ensuring suppliers’ equality and diversity policies are inclusive of sexual orientation and provide relevant sections of your procurement policy: Our Pre-Qualification Questionnaire as part of the tendering process is very clear about out commitment to equality, and our expectations of others. See section 4.8 of appendix 20A(a) attached. Section 4.8.1 of the PQQ asks about EO policy of suppliers: "Does your organisation have a written equal opportunities policy to avoid discrimination?" and section 4.8.2 more specifically asks about different equality groups, including LGBT: "Is it your policy as an employer to comply with your statutory obligations under the current legislation relating to Equal Opportunities and is it your practice not to treat one group less favourably than others because of their colour, race, nationality, ethnic origin, gender or disability, sexual orientation religion, belief or age in relation to decisions to recruit, train or promote employees?" 20B Describe your procedures to ensure suppliers offer LGB-inclusive diversity training for their staff and provide relevant sections of your procurement policy: Equality training for staff is a key consideration of procurement under the Corporate Social Responsibilty umbrella. Procurement staff are asked to consider if this is appropriate at the initial planning stages of procurement. The relevant section states: "Are there any particular equality and diversity issues …that need to be considered?...if relevant, it is acceptable to ask the supplier to detail exactly how they intend to manage equality issues in delivering the contract eg provision of training for staff." 20C Describe your procedures to check that suppliers collect sexual orientation monitoring data and provide relevant sections of your procurement policy: N/A 20D Explain how organisational compliance (or lack thereof) would influence decisions on successful tender: This section (4.8 of the PQQ), which includes specific reference to LGBT, is a straight 'Pass/Fail'. The Evaluation Scoring Methodology and Criteria (section 4.13) outlines how the 'Pass/Fair' should apply - for equality, this scoring methodolody says the following: "The University of Sheffield takes a proactive approach to its obligations arising Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 20E from Equal Opportunities legislation and expects its suppliers to do the same. Pass - Equal opportunities addressed and no concerns about enforcement action. Fail - Equal opportunities not adequately addressed or equal opportunities addressed but concerns about enforcement actions". Describe your procedure to terminate contracts due to a breach of policy in this area and provide relevant sections of your procurement policy: Our Invitation to Tender document (Appendix 20E(a)) has compliance with the Equality Act as a key part of its Terms and Conditions (section 27). It is clear at the beginning of this document that failure to meet the Terms and Conditions laid out may invalidate their tender. Following the tender process, we have a Services Contact with suppliers, which outlines the terms of our contract with them. Within the document, it states that the supplier must "provide the Services in accordance with all Applicable Laws" (3.2.2); talks about Supplier's Personnel being suitably trained and will comply with University (the Customer) policies (section 13); and section 16 asks of the supplier that: 16.1.1 it has full capacity and authority to enter into and to perform this agreement; 16.1.2 this agreement is executed by a duly authorised representative of that party; 16.1.3 there are no actions, suits or proceedings or regulatory investigations pending or, to that party's knowledge, threatened against or affecting that party before any court or administrative body or arbitration tribunal that might affect the ability of that party to meet and carry out its obligations under this agreement; 16.1.4 once duly executed, this agreement will constitute its legal, valid and binding obligations. 16.2 The Supplier undertakes, warrants and represents on an ongoing basis that: 16.2.1 the Supplier will perform and procure the performance of its obligations under this agreement in compliance with all Applicable Laws; 16.2.2 it has, and will continue to hold, all Consents and regulatory approvals necessary to provide the Services; 16.2.3 it shall discharge its obligations under this agreement using personnel of required skill, experience and qualifications and with all due skill, care and diligence including in accordance with Best Industry Practice. 16.3 Both parties agree that the warranties set out in this Clause 16 are in lieu of and exclude all other terms, conditions or warranties implied by statute, law or otherwise as to the merchantability, satisfactory quality of fitness for any particular purpose of the Services to the fullest extent permitted by law Section 19 of the Services Contract outlines how an agreement may be terminated; and section 25 specifies compliance with Applicable Laws. The Services Contract is provided in Appendix 20E(b). Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 21. Which of the following are undertaken with existing suppliers? A B C D Initiatives to encourage good practice in LGB diversity are undertaken with supplier and partner organisations LGB-inclusive equality and diversity criteria form part of the contract for services and we monitor this via contract monitoring meetings We monitor organisations’ LGB-related complaints and customer feedback None of the above 21A Please describe initiatives undertaken with supplier and partner organisations: N/A 21B Describe your process for monitoring contracts and how this process is used to assess suppliers’ commitment to equality and diversity: Section 15 of our generic Agreement for Services contract, which is used for all contractors, is explicit in our expectation that contractors will contribute to the implementation of our Equality Policy. It is not unusual for this agreement to be amended or added to, in order to strengthen parts of it and make it more appropriate for a particular piece of work being carried out. A copy of an Agreement for Services form is provided in Appendix 21B(a). 21C Explain your procedures to monitor suppliers’ LGB-related customer feedback and/or complaints: We specifically ask not only about compliance, but also about whether a company has had any formal investigations or judicial proceedings against them (as part of the PQQ). This is the case for both UK companies, and those not bound by UK Law. "In the last three years, has any finding of discrimination been made against your company by any court or industrial tribunal (in whatever jurisdiction)?" (4.8.3) "In the last three years, has your company been the subject of a formal investigation or judicial proceedings by the Racial Equality Council, Disability Rights Commission or the Equal Opportunities Commission (or such equivalent bodies in the jurisdiction in which you are incorporated or resident) on grounds of alleged unlawful discrimination?" (4.8.4) "If you are not currently subject to UK legislation please supply details of your experience of working under equivalent material legislation which in your country is designed to ensure equality of opportunity." (4.8.5) Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Part 6: External and Community Engagement 22. How in the past year has your organisation engaged with the wider LGB community either locally or nationally? A B C D E F G 22A Advertising or article placed in LGB media Advertising or article in mainstream non-LGB media explicitly stating a commitment to sexual orientation equality Commitment to LGB equality on organisation’s website Participation or supported staff participation in LGB community event or in volunteering for LGB community groups Senior organisational leadership active in LGB communities Official sponsorship of LGB community group or event Other Supply a copy of the advertisement or article from the LGB media, e.g. recruitment, product or service advertising (this does not include a free entry in Stonewall's 'Starting Out’ Guide): As part of our Sheffield Pride Sponsorship package, we placed a full page advert in the brochure, had a stall at the event and coverage on all flyers, brochures, websites and posters. http://www.sheffieldpride.org.uk - this website is currently under production for Sheffield Pride 2013. However, photographs of Sheffield Pride 2012, including ones of our LGBT Staff Network chair and members of the University holding the network banner, can be accessed at: http://forgetoday.com/news/sheffield-pride2012-gallery/ A copy of our advertisement in the Sheffield Pride 2012 brochure is provided in Appendix 22A(a). We also submitted recruitment advertisements for various vacancies in the Faculty of Engineering to the website Proud Employers for approximately 2 weeks between the 20th. http://www.proudemployers.org.uk/author/unisheffield/ A copy of our advertisement is provided in Appendix 22A(b). For information only - we have entered Stonewall's 'Starting Out: Lesbian, Gay & Bisexual Recruitment Guide.' 22B Supply a copy of the advertisement or article in non-LGB media: http://www.shef.ac.uk/jobs Our jobs pages are open to the public and we also advertise our jobs pages through the job centre and at http://www.jobs.ac.uk. Our jobs pages advertise the 'Stonewall Diversity Champion' logo. Our HR pages are also open to all and again advertise the 'Stonewall Diversity Champion' logo. http://www.shef.ac.uk/hr/aboutus/about/achievements Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 22C Supply a screenshot or URL link to the relevant section of your website: 'Our current focus' page - http://www.shef.ac.uk/hr/equality/focus 'Staff Network' page - http://www.shef.ac.uk/hr/equality/involved/staffnetwork 'Jobs' page - http://www.shef.ac.uk/jobs 22D Describe how staff are supported to participate in community events or volunteering: Sheffield Pride 2012 - Saturday 2nd June 2012 in Endcliffe Park from 11am-7pm Photographs of Sheffield Pride 2012, including ones of our LGBT Staff Network chair and members of the University marching and holding the network banner, can be accessed at: http://forgetoday.com/news/sheffield-pride-2012-gallery/ Examples of articles and communications following Sheffield Pride: "The University of Sheffield was once again proud to sponsor Sheffield Pride, an annual event created to celebrate the LGBT community within Sheffield and throughout the world. The event is organised by a committee of elected volunteers who work throughout the year to create an event which represents and reflects the LGBT people who live in Sheffield. The Sheffield Pride event helps to increase the visibility of an often marginalised community, designed to highlight homophobia throughout the city but most importantly to celebrate the differences as well as the similarities between indivdiuals of the LGBT community and to thank those individuals, organisations and businesses that support the community throughout the year. The University was represented on the day by members of both the LGBT Staff and Student Network, enusring the group had a clear presence, and providing the opportunity for members to talk to people about the network and about the University in general, and to share ideas and tips with other staff networks." http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork/sheffieldpride2012. "The event was a great opportunity to highlight both the LGBT Staff and Student Networks and show our commitment and support for LGBT staff and students. Sheffield Pride 2012 was the biggest Pride event ever to be held in Sheffield, and was the first to feature the Sheffield Pride Parade leading to Endcliffe Park. Representatives of the Staff Network were present in the Parade. For more information on Sheffield Pride, please visit the below link: http://www.sheffieldpride.org.uk." This website is currently under construction for Sheffield Pride 2013. The HR Department provided the funds to sponsor the event and assisted with the collation and distribution of materials for the Staff and Student Network stall eg. leaflets/handouts/pens. HR also provided a list of job vacancies for the stall to encourage applications from the wider LGBT community. In addition, the Chair of the LGBT staff network is a member of the newly founded regional Universities LGBT network (see Q9F for more details). The Students' Union is also involved in national LGBT representation, sending 7 delegates in total (3 open, 2 women, 1 black, 1 trans). These delegates help to set Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 the national NUS LGBT agenda. 22E 22F The University is also hosting the "Allowed Out" event on storying LGBT activism in Sheffield on the 26th September as part of our 'Festival of the Mind', which is a project to boost the University's civic engagement agenda. Describe your senior organisational leadership's role: N/A Please specify which group or event you have sponsored: Sponsorship of Sheffield Pride 2012, including 2 stalls used by members of the LGBT Staff and Student Network. 'Festival of the Mind' programme, part of the University's civic engagement agenda. The Vice Chancellor has written to all staff asking for volunteers to help run all of the events, and has written to all line managers to ask them to release staff for up to half a day to enable them to volunteer, which demonstrates the strong commitment of the University to the agenda. 22G Please describe: Our LGBT Staff Network Chair attends networking events and conferences as a representative of the University. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 22a. Additional criteria for public and third sector service providers: A B C D We consult with LGB service users or stakeholders on delivering services Services are tailored to the needs of LGB service users or stakeholders We collaborate with other service providers and/or public bodies on LGB equality We evaluate the impact and outcomes of LGB community engagement 22aA Explain how LGB service users are consulted on service delivery: We class our staff and students as our service users. We consult with both on policy development, and the over-arching equality strategy, aswell as on LGBT focussed activity that will improve our services to them, via policy implementation and awareness raising activities. (See also Q9A). 22aB Please describe your tailored services: N/A 22aC Describe this collaboration: Via our links with the City LGBT group and regional universities LGBT network we are able to share good practice and ideas to improve service delivery to students, staff and other stakeholders. 22aD Describe your process for evaluating LGB community engagement: N/A 22b. Additional criteria for commercial and private sector employers: A B C D Consumers or clients are engaged in organisational LGB initiatives Products or services are tailored to the needs of LGB clients or consumers Corporate social responsibility programmes include LGB-related initiatives We evaluate the impact of marketing/promotional activities to the LGB community 22bA Describe how consumers or clients are engaged in your LGB initiatives: N/A 22bB Explain how you have tailored products or services to LGB clients or consumers: N/A 22bC Describe how LGB initiatives are included: N/A 22bD Describe your process for evaluating LGB community engagement: N/A Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Part 7: Pink Plateau 23. Are there openly LGB people at senior levels in your organisation? A B C D 23 Yes, at board level or equivalent Yes, at senior manager level Yes, at management level No, we do not have openly LGB people at senior levels Where you have openly LGB people at senior levels, please provide an approximate figure of how many for board, senior manager and management level: It is difficult to put a figure on the actual number of staff, especially as our disclosure figures are low. The staff system reports 6 LGBT people at management grade or above; and the staff survey respondees reports 106 people overall as LGBT (3% of respondees), although we cannot split this down further to management or above. Openly, circa 12 LGBT people are known to the HR equality team that could be classed as managers or senior managers, some of which appear on the HR LGBT profiles pages and some of whom appear in our LGBT voices film. 24. Do you have openly LGB members of staff who act as visible role models? Please indicate how they act as role models. A B C D E F 24A Actively support LGB network group or involved in LGB events Profiled in internal communications Act as mentors to LGB colleagues We profile role models from across the LGB community Other We do not have openly LGB members of staff who act as role models Describe how they are involved in the employee network group or in LGB events: Our LGBT Staff Network was set up by LGBT members of senior staff who felt it was important to not only demonstrate senior commitment to LGBT equality, but that they themselves also have a responsibility to act as role models. Rosie Valerio, former Director of HR, is still heavily involved with work at the University, despite having retired, as she is leading a project on building up a gallery of portraits of female staff, and is a member of the Out Aloud choir who are singing at the 'Allowed Out' event on 26th September as part of the Festival of the Mind event. Whilst our founder members have now moved on, senior LGBT members of staff such as Dr. Elena Rodriguez-Falcon, Professor Jackie March and Professor Gill Valentine continue to be involved in LGBT issues and actively support the network and other events. Professor Gill Valentine, PVC for Social Sciences and one of the authors of the EHRC report 'The Experiences of Lesbian, Gay and Bi-sexual Staff in Higher Education, will introduce the 'Allowed Out' event on 26th September and talk about the staff/student film we have produced, aswell as wider equality activity at the University. Additionally, our network chair and other members of the network are very visible Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 24B as role models to all grades of staff, including ancillary staff (we have network members from this area) who are traditionally difficult to reach. Submit an example of an LGB role model appearing in internal communications: Profile of Professor Jackie Marsh as member of LGBT network: http://www.shef.ac.uk/hr/equality/involved/lgbtnetwork/exhibition Jackie also marched at Sheffield Pride, and headed up the original working group with HR to develop a faculty of Social Sciences Equality and Diversity action plan. Profiles of Elena Rodriguez-Falcon: http://www.shef.ac.uk/mecheng/news-events/elena-northern-champion1.196188 http://www.shef.ac.uk/mecheng/staff/rodriguez-falcon http://www.shef.ac.uk/international/news/1.115927 Eleanor is also the Faculty of Engineering Director for Women in Engineering, a member of the Equality and Diversity Board, and a member of the Equality Objectives Project working group. 24C Describe how they act as mentors to LGB colleagues: N/A 24D Explain how role models are profiled to reflect the LGB community e.g. male and female LGB role models, bisexual role models: We are very careful to try and get a diverse balance with our role models: mainly, this refers to gender and is demonstrated on our network pages. In our filming project, we purposely have a diverse range of seniority, of area of work and role, of gender, age, and nationality - the unofficial working title of the film was 'All kinds of people…' and our aim was to include lots of different people from different backgrounds who happened to be gay. 24E Please describe: Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 Part 8: Additional Evidence 25. Please identify any further work on LGB equality not already covered above. A B C D Demonstrated leadership and impact on other organisations Achievements in wider diversity that impact on LGB equality Innovation not covered elsewhere None of the above 25A Describe how your work on LGB equality has impacted on other organisations: The involvement of the chair of our LGBT staff network from the very beginning of the Regional Universities LGBT network is testimony to our approach of sharing good practice and learning from each other. Tom Reaney attended the meeting at the University of Salford where this network was first discussed and agreed upon, and then he has been working with HR on information we can share with the network, and on arranging to host a future meeting. This builds on the approach we have always taken. Our Out@Work event which launched the push on LGBT equality at the University was featured as good practice by the Equality Challenge Unit in their March 2010 publication 'Advancing LGB Equality' (http://www.ecu.ac.uk/publications/files/advancing-lgbequality.pdf/view); and in the past we have hosted network meetings for local LGBT staff networks from other employers. We will continue to share our practices and hope to learn from others in the future - specifically, we are planning to launch our LGBT voices film at an event for LGBT and non-LGBT people (to build allies and raise awareness) and to invite representatives from other networks along. 25B Describe how your organisation’s achievements in wider diversity have impacted on LGB equality: The HR Department won the "Exceptional HR Achievement" award at the Universities HR (UHR) Annual Conference and Gala Dinner Event. http://www.shef.ac.uk/hr/aboutus/news/stories/uhraward2012 The Department also won "Outstanding HR Team" Award at the Times Higher Education Leadership and Management Award Ceremony in London in June 2010 part of this award related to our Out@Work day event demonstrating our strong commitment to the equality and diversity agenda, to promotion inclusion and to valuing diversity. http://www.shef.ac.uk/hr/aboutus/news/stories/outstandingaward These demonstrate the depth of commitment to equality and diversity at the University, and our continued progress in ensuring it runs through every system and process. LGBT equality is a key part of this, and will continue to grow as plans for strengthening the links between the staff network and the EDB, and between the staff and student networks are realised, and as we increase our targetted activity around sharing information and good practice more widely, and being more pro-active in raising the visibility of LGBT people (for example through the filming project) which will be used in recruitment, at open days, as part of induction, and at other University events. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013 SUBMISSION DOCUMENT 2013 25C Please describe: We recently held an event entitled 'Children and Academia: An event for parents and parents of the future.' This was aimed at academics and included speakers and discussion groups around issues related to balancing a career in academia and raising a family. We ensured that all language was inclusive, and that the event was equally aimed at heterosexual and same-sex couples and parents (for example, aswell as the discussions around policy that took place, there is also a link on these pages to Stonewall's guide to Parenting for Same Sex couples - these webpages were launched at the event). http://www.sheffield.ac.uk/hr/equality/support/childrenandacademia As already discussed, the University has also recently undertaken a project entitled 'Allowed Out', which is a collaboration between the University's History department and the Out Aloud Sheffield LGBT choir. The University asked the LGBT community to get in touch and share their experiences of coming out and living life as a lesbian, gay, bisexual or transgender person. Writing workshops were held with Poet Laureate River Wolton, in order to generate original material for the University of Sheffield's Festival of Mind in September. http://www.shef.ac.uk/news/nr/lgbt-stories-sought-for-new-project-1.179065 What is noteworthy is that these stories will go into the Stories of Activism archive and oral history project currently being constructed by the Centre for the Study of Democratic Culture and the Centre for Peace History at the Department of History, University of Sheffield, ensuring they will be heard and used in the future. Thank you for participating in the Workplace Equality Index 2013. Please visit www.stonewall.org.uk/wei2013 to upload your submission. Questions? Call our Workplace team on 0207 593 1868 or visit www.stonewall.org.uk/wei2013