Values at the heart of leadership National Association of Police Fleet Managers – 3 June 2014 Justin Featherstone MC FRGS ! Distributed and Shared Leadership • Is a systemic view of leadership in which a greater number of people are involved in leading within their organisation a more resilient and sustainable model? • What part do values play in this model? ! • “Leadership is the art of accomplishing more than the science of management says is possible.” • Colin Powell from The Powell Principles by Oren Harari, 2003 ! Major General Sir John ‘Shan’ Winthrop Hackett GCB CBE DSO (Bar) MC • “The whole pattern of life of the professional man-at-arms is designed in a deliberate effort to foster moral values, not just because they are morally desirable in themselves, but because they are essential to military efficiency.” ! What are your values? • What are your top 6 personal values? • What are the top 6 values of your police force as you experience them? • When last did you demonstrate one of these in difficult circumstances? ! Learning (operational) Zones Comfort Stretch /learning Panic /fear ! The Leadership Challenge: The Five Practices of Exemplary Leadership* • Model the way • Inspire a shared vision • Challenge the process • Enable others to act • Encourage the heart *Kouzes & Posner, 1987 & 2012 ! WHAT IN YOUR VIEW IS MILITARY LEADERSHIP? ! Core Values – the moral glue • British Army’s core values: – Selfless Commitment – Courage – Discipline – Integrity – Loyalty – Respect for Others ! Case Study 1 - When values meet reality ! Reflections ! ! CIMIC House – the environment • The most attacked British Unit since the Korean War (The Times, Stephen Grey). • The longest continued defence of a static location by a British Unit since World War 2. ! Tactical environment • • • • • • • ! 309 Mortar attacks (760 Rounds). 595 Rounds over 5-28 Aug 04. 6 x 107mm Rocket attacks. 62 x RPG 7 attacks. 88 major contacts against patrols. 100+ against Cimic House over 5-28 Aug. 14 Casualties (48 in 1PWRR BG) – 4 Combat Stress in Y Coy. Maintaining high performance • Values must be real, relevant and practised • Empathy and authenticity. • Trust. • “Drink more tea.” • A single Y Company family. • All valued and valuable. ! Combat – Encourage The Heart • Exhilarating, enervating, roller-coaster. • Most extreme environment possible. • Crossing the Rubicon. ! The Medhi Army uprising 5 – 28 Aug 2004 ! 18 Sustaining high performance • Humanity – the emotional landscape. • Clarity in chaos – linking individual contribution to the collective effort. • Stress. • The small things count. ! Coming home • Sustaining the values. • Supporting the family. • Maintaining the identity. ! Discussion 1: AC130 Spectre Strike • Yesterday you called in an airstrike on an insurgent mortar position. The strike was successful but 3 civilians were killed when the mortar ammunition exploded (one baby, one old man and a woman). • Divisional HQ legal tell you that you may not apologise or admit responsibility/liability before they have investigated the case fully, which might take weeks. • Sharia law dictates reparations must be made within 2 weeks to avoid a blood feud and the local population wish to meet you. • What will you do? • Use your values list and that of the British Army to support your decision. ! A sniper’s tale – doing the right thing? Discussion ! 22 CASE STUDY 2 – OWNING THE VALUES ! • What does a great leader look and sound like? • What does a great team look like? • Can values be consistently upheld in new teams facing unfamiliar territory? ! Case Study 2: Inspiring a Shared Vision – Ecuador 2007 ! Ecuador ! Values in action • Capability not disability • We will understand each other’s function and not focus on dysfunction • One voice at a time and everyone’s opinion to be heard and valued • We will support each other all of the time • We will challenge others when our values are not being upheld ! Beyond Boundaries 3 ! Case Study 2 - discussion • What has happened and why has this situation occurred? • What might Julie and the rest of the team have done to reduce the likelihood of this situation occurring? • What lessons from the whole case study might transfer to your environments? ! Ethical Leadership principles (Northouse, P., 2010) Respects others Serves others Builds community Ethical Leadership Manifests honesty ! Shows justice • “Leaders honour their core values, but they are flexible in how they execute them.” • Colin Luther Powell ! What place have values in supporting operational effectiveness? !