Introduction to CSO - C

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Full name
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Account name you are representing
Store name you are representing (for Store Managers)
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shortly.
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C-STORE OFFICE
INTRO TRAINING
Training for Beginners
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Introduction
Welcome to C-Store Office
Who am I?
My name is Jim Lang and I’m the
Account Executive.
How to reach me:
1-412-306-0640 Ext.2070
J.lang@petrosoftinc.com
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Agenda
Fun Facts!
How to Start
Home Page
Support and Help
Training
Contact us
Review Questions
Question and Answer Session
Feedback
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Fun Facts!
Did You Know?
The year 2013 marked the 100th
Anniversary of the world’s first purpose
built, drive up gas station, which was
owned by Gulf Oil Corporation and was
located on the corner of Baum
Boulevard and St. Clair Street in
Pittsburgh, Pennsylvania.
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How to Start
How to Log In
Web Site – www.cstoreoffice.com
Supported Browsers
Internet Explorer (recommended)
* FireFox (limited support)
* Chrome (limited support)
* Safari (limited support)
Don’t Forget to Log Out
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Home Page
The Menu Bar
Pending Section
Navigator
Message Boards
KPI’s
Flash Reports
Icons
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Manager vs. Owner/Executive
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Training/Support and Help
Training/Support and Help are only a click away!
C-Store Office offers a variety of Training Classes, simply click on the Help
Icon located in the top right hand corner of the home page of CStore
Office and you will be directed to the User Assistance Center. Here, you
can access the Training Schedule where you will see all of the classes that
are offered including the days and times. We have 12 training that we
offer for free and we provide paid one-on-one for a price of $150 an hour.
You can also “Create a Ticket” using our Feedback icon in the top right
hand corner of the Home Page of C-Store Office, right next to the Help
Icon.
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Contact us
Our C-Store Office Staff is ready and willing to help with any questions or
problems that you may be having. Please give us a call at the number below
or you can create a ticket.
Call C-Store Office at 1-412-306-0640
You can “Create a Ticket” using our Feedback Icon in the top right hand
corner of the Home Page of C-Store Office, right next to the Help.
You can also “Create a Ticket” using our Feedback icon in the top right
hand corner of the Home Page of C-Store Office, right next to the Help
Icon.
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What have you learned?
Review
questions
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Review Questions
You can scan your merchandise invoices to our operators within C-Store Office.
Where would you go to do this?
A)Data Entry
B) Docs & Files
C)Admin tools
D)Accounting
The correct answer is:
B
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Review Questions
KPI information is located on the Homepage of C-Store Office, what does KPI
stand for?
A)Key Performance Information
B) Key Process Indicators
C)Key Performance Index
D)Key Performance Indicators
The correct answer is:
Key Performance Indicators
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Review Questions
Where would you go in the C-Store Office to Create a Ticket?
A) Data Entry
B) Home
C) Feedback
D) Docs and Files
The correct answer is:
C
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Review Questions
C-Store Office will notify the customer of any software updates by Pre-Releasing
the information. Where can you find this information in the C-Store Office?
A)Tasks
B) News
C)Help
D)Item Updates
E) B & C
The correct answer is:
E, B & C
“The information can be found in the News and Help”
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Review Questions
There are two locations within the C-Store Office that you can complete your
paperwork, they are?
A)Accounting and Banking
B) Data Entry and Accounting
C)Data Entry and Navigator
D)Navigator and Accounting
E) Banking and Navigator
The correct answer is:
C
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Training Center
For additional testing on what you have learned, please refer to our new
“Testing Center”. You can access this new feature by clicking on the help icon,
and then choosing the testing center icon.
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Questions and answers
How can I
help you?
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Feedback
How did I
do?
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THANK YOU FOR YOUR TIME!
Get in Touch
Petrosoft LLC
2025 Greentree Road
Pittsburgh, PA 15220
1.412.306.0640
www.cstoreoffice.com
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