MDT Software AutoSave X-Change 2007 User Group Conference MDT Software The Change Management Company Jean-Claude Cornu Implementation Engineer AutoSave Overview 2 Overview MDT Software is the world leader in change management solutions for automated manufacturing assets. We focus solely on software solutions for the industrial marketplace. We empower our clients to: • Gain visibility into changes in plant floor devices • Detect unauthorized changes • Comply with regulatory requirements • Efficiently manage plant floor devices • Maximize plant uptime and profitability 3 Proven Experience We serve over 250 companies in a wide variety of industries. Our customer list includes: Pharmaceutical Food & Beverage Automotive Brewing 3M BAA Brach’s Confections Anheuser-Busch Campbell Soup Caterpillar Chase Brass ChevronTexaco Coca-Cola ConvaTec Coors Brewing Corn Products CVRD DaimlerChrysler Dell Delphi DHL Ford Motor Company General Mills General Motors Corporation Hayes-Lemmerz IAMS Leprino Foods Lawrence Livermore National Labs Lorillard Tobacco Mozal Aluminum Mitsubishi National Starch & Chemical Michelin Nestlé New York Times Newport News Shipbuilding Phelps Dodge Procter & Gamble Roseburg Forest Products Rustenburg Platinum Sara Lee SGM SGMW Snowy Hydro Siemens Automotive South African Breweries Toyota Motor Company Weyerhaeuser 4 Pulp & Paper Metals Oil & Gas Ship Building Change Management – Questions Protection of Assets & Intellectual Property Where is the latest version of your programs? Reduced Downtime What program is in the device? Provide Audit trails for investigation Who made the last changes, and why were they made? Increase in Safety What was last changed, and when was it changed? Disaster Recovery Hardware failure, Security, Sabotage; Am I prepared? Regulatory Compliance Are we in compliance? (i.e. Sarbanes-Oxley, CFR21 Part 11) 5 Change Management & AutoSave Protection of Assets & Intellectual Property Fully Automated Program & Document Archival system Reduced Downtime What program is in the device? Provide Audit trails for investigation Who made the last changes, and why were they made? Increase in Safety What was last changed, and when was it changed? Disaster Recovery Hardware failure, Security, Sabotage; Am I prepared? Regulatory Compliance Are we in compliance? (i.e. Sarbanes-Oxley, CFR21 Part 11) 6 Change Management & AutoSave Protection of Assets & Intellectual Property Fully Automated Program & Document Archival system Reduced Downtime Version Tracking & Automated Retreival Provide Audit trails for investigation Who made the last changes, and why were they made? Increase in Safety What was last changed, and when was it changed? Disaster Recovery Hardware failure, Security, Sabotage; Am I prepared? Regulatory Compliance Are we in compliance? (i.e. Sarbanes-Oxley, CFR21 Part 11) 7 Change Management & AutoSave Protection of Assets & Intellectual Property Fully Automated Program & Document Archival system Reduced Downtime Version Tracking & Automated Retreival Provide Audit trails for investigation Extensive Change Logs & Database Tracking Increase in Safety What was last changed, and when was it changed? Disaster Recovery Hardware failure, Security, Sabotage; Am I prepared? Regulatory Compliance Are we in compliance? (i.e. Sarbanes-Oxley, CFR21 Part 11) 8 Change Management & AutoSave Protection of Assets & Intellectual Property Fully Automated Program & Document Archival system Reduced Downtime Version Tracking & Automated Retreival Provide Audit trails for investigation Extensive Change Logs & Database Tracking Increase in Safety Detailed-Comparison Reporting system, identifying changes made Disaster Recovery Hardware failure, Security, Sabotage; Am I prepared? Regulatory Compliance Are we in compliance? (i.e. Sarbanes-Oxley, CFR21 Part 11) 9 Change Management & AutoSave Protection of Assets & Intellectual Property Fully Automated Program & Document Archival system Reduced Downtime Version Tracking & Automated Retreival Provide Audit trails for investigation Extensive Change Logs & Database Tracking Increase in Safety Detailed-Comparison Reporting system, identifying changes made Disaster Recovery Complete Data & System backup & recovery, integrated security Regulatory Compliance Are we in compliance? (i.e. Sarbanes-Oxley, CFR21 Part 11) 10 Change Management & AutoSave Protection of Assets & Intellectual Property Fully Automated Program & Document Archival system Reduced Downtime Version Tracking & Automated Retreival Provide Audit trails for investigation Extensive Change Logs & Database Tracking Increase in Safety Detailed-Comparison Reporting system, identifying changes made Disaster Recovery Complete Data & System backup & recovery, integrated security Regulatory Compliance CFR21 Part 11 Compliant, as well as contributing to the process & operational control requirements of Sarbanes-Oxley 11 MDT’s AutoSave AutoSave Plant Network • AutoSave is a central system that is networked to the operation/machine • Captures changes as they are made • Documents the changes • Automatic checking of operation/machine programs • Electronic notification of changes • Historical data of changes • Reporting on changes • Disaster recovery of operation/machine programs • User Access and Security Control. 12 Making changes to a device Typical Manual Process AutoSave Login to AutoSave Find the Right Program! Select Program Verify user permissions Verify client permissions Lock program Transfer from server to client Comment files available Launch Editor Make Changes Comment Prompt Check-in program New revision created Saved on Server Save and Exit Editor Copy to Backup? Logout of AutoSave Note changes? Server periodically verifies PLC to Library copy and emails difference report 13 MDT’s AutoSave • Client/Server Based Architecture • SQL Server Database-based Archive Configure Here Backup Here The Central Location of the Software to which All Agents, Personalities, and Clients Report – Master Control Center Edit Here Client Laptop Server Agent The interface through which the user interacts with the AutoSave system. PC-Based Control The Component of AutoSave that communicates with the Device Processors – Gateway Uploads/Downloads/Compares Client Workstation Edit Here Field bus Robot PLC CNC 14 Typical Workflow Current Copy Local Copy Ancestor Copy SMTP TCPIP AutoSave Server Agent Client 1 TCPIP Client 2 Agent Profibus 15 Scheduled Compare (1) Time-scheduled event (2) Upload device SMTP (3) Compare to Current Version (4) Email differences report (5) Create new Current Version Backup is difference exists (Optional) TCPIP AutoSave Server Agent Client 1 Client 2 Current Copy Local Copy Ancestor Copy Processor Copy Agent Profibus TCPIP PLC Level 16 AutoSave Screen Tour X-Change 2007 User Group Conference Program Status Information User Interface Program Information Version Control & Tracking Navigation Program Search Tree Open Program Tabs Device Network Configuration 18 User Interface 19 User Comments Backup Ancestor Method of Change Client Station User ID Date and Time Revision Current Copy Named Version User Interface Upload Compare Edit 20 Scheduled Compares Why? If Changes are Not made Via Client, Time Scheduled Compares will monitor and document the change Maintain a Current Copy of your programs Steps 1) Create Scheduled Compare Group(s) 2) Define Schedule 3) Select options for Results 4) Assign Programs / Areas 21 Additional Features Classes: Pre-Defined privilege groups Client Specific Settings System Reporting System Configuration Parameters Device/Network Configuration User Configuration Approval Groups/Lists (21CFR Part 11) 22 Devices Supported AutoSave supports the most comprehensive range of devices and editors in the industry PLCs Robots } • Schneider • Modicon • Telemecanique • Wonderware • Allen-Bradley • Rockwell Automation • Siemens • Mitsubishi • GE • Omron Workstations • Indramat • FANUC / Kuka / ABB Project Files •Toyopuc •iFIX / Fix32 CNCs Welders Drives HMI's (OIT) Documents •Bosch/Rexroth …to name a few!! 23 Approval and Workflow Enhancements to support a more formalized change control process X-Change 2007 User Group Conference Approval Process Workflow Current ECO-1 ECO-2 New changes follow an approval process prior to plant floor implementation Implemented Edit Implemented Start New Change RFA Validated Testing APV 25 Partial Approval Future Paths X-Change 2007 User Group Conference AutoSave 5.04 (2Q 2007) Client Support for Multi-Lingual Client Find tab improvements Drag-n-Drop moving of programs or areas Program / Area names can contain spaces Depends on support by 3rd party programs Time Scheduled Compare TSC Email to include summary information Support a Processor to Version compare Improvements to agent selection process Pre-Kill Process INI File AutoSave Licensing Support for multiple machine ids Support for demo licenses or trials of specific module types New automated License Registration process 27 2007 Plug-In Update Document Pack Microsoft Word (DOC) Microsoft Excel (XLS) Microsoft PowerPoint (PPT) Adobe Reader (PDF) Drawing Files (DWG) FTP Plugin Module (FTPWin) Standard FTP with configurable filelist GE iFIX Plugin Module Supports GE iFIX v3.5 Wonderware InTouch v8-v9 Plugin Module Support v9.5 New updates and bug fixes Omron CX Programmer Plugin Module Supports CX Programmer v6.0 - v6.1 Schneider ProWORX Plus Plugin Module Schneider Unity XL Pro Plugin Module New Beta of Unity-Diff in Development Rockwell RSLogix 5000 v16 Plugin Module Rockwell RSLogix 500 v5-7 Plugin Module Now supports Forced-Bit comparison Rockwell RSViewME v3.2-4.0 Plugin Module Siemens Step7 5.4 Plugin Module Siemens WinCC Plugin Module Toyoda PCWin (toyopuc) Plugin Module 28 Web-based Reporting Tool The new AutoSave Web-based reporting tool will allow customer to drill down into the logs and AutoSave data for many additional customizable reporting of data. In addition, reports can be scheduled and e-mail notification is possible. 29 AutoSave Geneva Flexible Interface AutoSave functionality will be readily accessible outside of the standard Client GUI, as well as administration. This will allow customers to develop their own Client Interface, if desired. Examples: • • • Web Browser Integration HMI/SCADA Integration Desktop Icons 30 AutoSave Geneva AutoSave 6.xx will support a new highly functional scripting language. This should allow customers to create custom applications or executables to address any custom needs not solved by current application interface. Sample Script 1. Execute initial application 2. Download program from AutoSave 3. Process downloaded data using using external application 4. Restore program back to AutoSave 31 Conclusion AutoSave is the industry's most advanced feature-rich change management software. Today over 5,000 end users in a variety of industries worldwide use our AutoSave software suite to effectively manage change and minimize downtime. We are dedicated to customer satisfaction. Thank You! www.mdtsoft.com 33 AutoSave for Highly Regulated Industries X-Change 2007 User Group Conference continued in more detail… Starting the Change Process Create a new version within the appropriate AutoSave Program 35 Starting the Change Process Engineering / Maintenance personnel can now develop the appropriate set of changes Changes are made offline Any number of edit sessions can be performed 36 Making the change offline Edit changes like normal. An update to the version occurs after a comment is entered You cannot cancel a change 37 Starting the Approval Process When the changes requested have been developed, the user making the changes initiates the approval process Email sent to applicable users who can then approve the change Management Email Notification 38 Quality Who Approves changes Users who approve changes are set up once administratively. One user representing each group must approve the change before implementation can occur 39 Approving Changes An approver logs in and selects role to approve the change A comment and control number will be entered AutoSave automatically records all events and converts the status to APV (Approved Pending Validation) when one user in each group in the approval list approves the change 40 Completing the Approval When last approval is entered Version automatically converted to APV (Approved Pending Validation) Allows for time lag to occur from approval to the start of plant floor testing 41 Testing Changes Prior to Rollout Testing is required to ensure that the approved changes actually produce the desired product on the plant floor. Product produced at this time is typically quarantined until such time that the changes made have become validated. Time lag from APV to Testing is very realistic due to the need to coordinate the actual testing on the plant floor When the status is switched, downloading of this ‘approved but not validated’ change is enabled. The conclusion of the testing should be a switch either back to the edit state (due to a reject) or a transition to a validated state 42 The Validated Change Software has passed all testing and is ready for deployment Often a time lag will occur from when the change is validated to the time it is ready to be implemented An appropriate user can transition the change from validated to implemented only at this point. 43 Implementing an Approved Change Executed as a command “Implement Change” Changes the selected version from Validated to Implemented Enables this version for download by those with download privilege Changes the previously implemented version to PA (Previously Approved) Logs all relevant events in this process 44 Downloading an Implemented Change The change can now be downloaded into the device If the device must ever be reset, then this implemented version is the only one that can be used 45 Rejecting Changes During the Process Any user in the approval cycle can reject the change anywhere during the approval process The change is sent back to an “Edit” state allowing the engineer to make the necessary changes. Comments are added by the person rejecting the change. 46 Acquiring Real Time Updates At any point in the cycle, a user can double-click on the version and see the current state of the approval process. 47