Hotel Information
Barcelo Maya Tropical & Colonial
Carretera Chetumal - Puerto Juárez km. 266.3
Riviera Maya, Quintana Roo, 77750 México
The Barcelo Maya Tropical & Colonial is a deluxe all-inclusive property situated in the heart of the
master planned Barcelo Maya resort complex. Located south of Playa del Carmen on a mile long
crescent shaped white sand beach considered to be one of the best in the Riviera Maya.
Featuring 958 modern and comfortable rooms and suites, this hotel offers the most services and
amenities within the resort complex, is the most centrally located of the properties, and offers a deluxe
all-inclusive program.
Variety is the theme with a choice of 8 restaurants, ranging from beachfront to gourmet, 6 lounges
including a high tech disco, a professional theater featuring nightly shows and live music and a massive
beachfront free form pool complex with swim up pool bars and separate activity and lap pools.
For families, the Tropical & Colonial offers a kid's water park including water slides and zero depth entry
pools, a Barcy Kids Club, Teen Club, mini golf and a playground. The beach is one of the most kid friendly
in the Riviera Maya with gentle waves protected by an offshore reef.
The Tropical & Colonial is also home to the central U Spa, Plaza Mexicana shopping mall, and water
sports center for the entire Maya complex.
In addition to the services and amenities at the Barcelo Maya Tropical & Colonial, you can also enjoy full
use of all amenities and restaurants at the Barcelo Maya Beach & Caribe resorts including 4 restaurants,
4 lounges, theater, pools, kids splash pad and more! The Barcelo Maya complex is self contained along a
1 mile stretch of beach with transportation provided throughout the resort.
As an added value to the normal all-inclusive plan, our customers will receive the EXCLUSIVE AllInclusive Plus program offering express check-in, unlimited a la carte dining at both Barcelo Maya
Tropical & Colonial and Barcelo Maya Beach & Caribe, upgraded in-room amenities, nightly turn down
service, special welcome amenity and more!
Information
Hotel Rating: 4 (Deluxe)
Number of Rooms: 958
Room Category Descriptions:

RH - Superior
Large rooms with terrace or balcony, desk, chairs and sofa, full bathroom, satellite TV, alarm
clock, hairdryer, iron, ceiling fan, and mini bar. Views from the Superior rooms are of the
tropical resort grounds.
Occupancy: 4 adults/4 total
Bedding: 1 king bed or 2 double beds, subject to availability at time of check-in.

JS - Junior Suite Ocean Front Club Premium
Garden view with private terrace or balcony, located in front of the building closest to the
beach, air conditioning, alarm clock, individual climate control, in-room safe, ceiling fan,
coffeemaker, minibar, hair dryer, phone, voicemail, remote-control Satellite TV.
Occupancy: 4 adults/4 total
Bedding: 1 king and a single sofa bed or 2 double beds with a sofa bed, subject to availability at
time of check-in

FS - Family Room
Featuring more than 898 square feet, these comfortable suites provide a bedroom, full
bathroom, living room with day beds, and dining room. Suites also feature a refrigerator with
drinks and snacks, coffee maker, iron and ironing board, 2 TVs, and a laptop-size safe deposit
box. Tropical garden views.
Occupancy: 3 adults / 5 total
Bedding: 1 king bed and 3 day beds

SQ - Suite Ocean Front Club Premium
Tropical garden views with separate living room and dining area, and 1-1/2 bathrooms. Other
amenities are the same as above in Junior Suite.
Occupancy: 2 adults/2 total
Bedding: 1 king

MS - Master Suite Ocean Front Club Premium
Offering more than 989 square feet, these extremely spacious master suites are located on the
3rd floor and offer garden views. Bedroom features large walk-in closets and full bathroom,
coffee maker and alarm clock, ceiling fan, iron and ironing board, minibar, safe deposit box,
executive desk, large terrace with hammock and sun bed, living room, dining room, 2
televisions, full bathroom with his and her vanities, and guest bathroom. The Master Suite is
also part of the exclusive Premium Club.
Occupancy: 2 adults/2 total
Bedding: 1 king
Premium Club amenities include:

Private check-in and check-out in club premium room

Personalized concierge services

Rooms with ocean view

Petit fours and domestic bottle of champagne in room upon arrival

Pool towels in room

VIP minibar (sodas, water, beer, and snacks)

Premium amenities in the room

Nightly in-room amenity

Exclusive Club Premium Lounge with international drinks, canapés, continental breakfast, table
games, books, newspapers, complimentary Internet

Room service included

Premium brand liquors

Complimentary local calls

Complimentary wireless Internet

Express laundry service for price of regular service

20% off spa and beauty salon. Some restrictions apply
Room Details:

Adjoining Rooms: Yes, subject to availability at time of check-in

Air Conditioning: Yes and ceiling fan

Bathroom Amenities: Hair dryer 110v, full bath/shower, bathrobes.

Balcony / Patio: Yes

Cribs: Yes, complimentary and subject to availability

Internet Access: Yes, additional fee applies

Iron / Ironing Board: Yes, in room

Kitchen Facilities: No

Non-Smoking Rooms: Yes, subject to availability at time of check-in

Rollaway Beds: Yes, complimentary and subject to availability

Safe Deposit Boxes: Yes, complimentary

Smoke Alarm / Sprinklers: Yes

Telephone: Yes

Television / Radio: LCD flat screens, Satelite TV, Alarm clock
Hotel Details:

Babysitting Service: Yes, additional fees apply

Check-in / Check-out: 3:00pm / 12:00 noon

Child Ages: Children under 2 years of age stay free with adult when using existing bedding;
children 2-12 years of age pay child rate.

Concierge: Yes

Courtesy Room / Day Room: No

Elevators: Yes

Housekeeping Service: Daily

Luggage Check / Storage: Yes

Luggage Porter / Bellhop: Yes

Number of Floors: 3 floors

Other Guest Services: Foreign currency exchange at front desk, medical center, conference
room, travel agency, business
center with Internet access, babysitting, and laundry (extra fee for these services).
Dining/Entertainment
Dining Facilities:

Colonial Buffet - International food, buffet-style. Open for breakfast, lunch, and dinner

Tropical Buffet - International food, buffet-style. Open for breakfast, lunch, and dinner

Kyoto - A la carte, Oriental cuisine. Reservations required.

Mare Nostrum - A la carte seafood restaurant. Reservations required.

Santa Fe - A la carte, Steak House. Reservations required.

Capri- A la carte, Italian cuisine. Reservations required.

Palmeras - Snack bar, palapa style located on the beach

El Mariachi - Snack bar, palapa style located on the beach

Dress code: At Kyoto, Mare Nostrum, Santa Fe, Capri, and El Mariachi - semi-formal (no shorts,
jeans, t-shirts or sandals)

Room Service – Yes, 24 hours, extra charge

NEW 24 hour All inclusive service with access to food, snacks and drinks at Puebla Lobby Bar
10pm-7am
Cocktail Lounges or Bars:

Lobby Bar Puebla

Lobby Bar Tequila

Pool Bar Colonial

Pool Bar Tropical

Cigar Bar La Habana

Strikers Sports Bar

Palenque Theatre Bar
Entertainment:

International shows nightly
Activities

Pool: Large beachfront pool complex features 4 total pools. The main pool is a huge free form
pool stretching nearly 400 yards long. The activity pool offers fun pool games and the lap pool
for serious swimmers. The Kids Water Park offers a zero depth entry and small slides for
younger kids, plus 8 larger waterslides, waterfalls and rock formations for older kids.

Whirlpool: Yes, 2 fresh whirlpools and 1 hot water spa

Beach: On one of the most beautiful beaches in the Caribbean with more than 1 mile of white
sand and crystal water

Watersports: Sailing (reservations required, minimum skills required), windsurfing (reservations
required), canoeing, pedal boats, water aerobics, diving (1 lesson per week in the pool,
snorkeling (one hour per day), hobie cat (reservations required), and water polo. Additional fee
required for water skiing, banana boat, water skiing, jet skiing, and scuba diving.

Spa: Sauna and steam bath, hot whirlpool, massages, and beauty salon with additional fees.

Fitness Center: Yes, with open-air weights area and an air-conditioned cardio area.

Golf: No, but 18-hole minigolf on-site

Tennis: 7 lighted courts

Shopping: Gift Shop, tobacco shop, tequila shop, jewelery store

Other:
Family Program

Child Ages: 2-12 years of age pay child rates Children Ages; Children under 2 stay free with adult
when using existing bedding.

Children's Activity Program: Barcy Kids Club - 4-12 year olds

Babysitting Service: Yes, extra charge.

Children's Amenities: Children´s playground, water park, special Kid´s corner at the buffet,
activities and evening shows for children.
Accessibility
Details on hotel facilities for the physically challenged are available through our reservations sales staff.
All handicap room requests must be processed through our reservations center on a special request
basis with the hotels to confirm availability of rooms prior to arrival. Please call for details.
Handicapped rooms: Yes subject to availability
Preconfirmed handicapped rooms: On request
TDD rooms: No
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes subject to availability
Handrails in bathroom: Yes
Roll-in showers: No
Bars in shower/chair: Yes
Shower lift: No
Alert Plus - audio/visual alert system: No
Smoke detectors with flashing light: Yes
Lamps that flash on/off if phone rings: No
Shake alarms/pillows: No
Closed-captioned TV: No
Braille: No
Seeing eye dogs allowed: No
Policies

Minimum check-in age: 18

Credit Card Deposit Required Upon Check In: Yes
Other Restrictions:
The following will be required during spring break: Minimum check-in age of 18, $200 Credit card
deposit in their name or cash deposit (subject to change). Parties in rooms are not allowed. Note:
Barcelo Tropical and Colonial does not accept springbreak groups
All-Inclusive
All-Inclusive Plan Rating: Full All-Inclusive
Exclusive All-Inclusive Plus Features Include:

Express check-in and check-out

Exclusive all-inclusive bracelet color

Special welcome letter and gift

Fruit plate or welcome amenity in room

Upgraded in-room amenities (soaps, lotions)

Beach towel in room

Minibar re-stocked daily (water, soda, beer, and light snacks)

Unlimited a la carte dining

Nightly turn-down service
In addition to:

Breakfast, lunch, and dinner at the buffet restaurants (Colonial & Tropical)

Unlimited a la carte dining at Kyoto, Mare Nostrum, Capri, and Santa Fe

Lunch, snacks, and beverages at Palmeras, Mariachi, and wet bars.

Domestic beverages (soft drinks, beer, house wine, liquors, cocktails, and coffee)

24 Hour All-inclusive: access to food, snacks and drinks at Lobby Bar 10pm-7am

Coffee-maker in room including water, coffee, tea, sugar, and cream.

Minibar stocked daily with water, sodas, soft drinks, and beer.

Use of sun beds, beach towels, and hammocks.

Daily and nightly entertainment activities.

Entrance to discotheque including domestic beverages.

Use of Kids Club (kids between 4 and 12 years old)

Mini golf and Pitch and Putt (equipment included)

Use of gym, whirlpool, steam bath, and sauna.

Use of tennis courts (7 lit courts, equipment included), basketball and multi-sports court,
snorkeling (1 hour of equipment use per day), kayaking, windsurfing (standard boards only),
sailing (standard boats only), diving (1 lesson per week in swimming pool), catamaran, aquatic
bikes, aqua-aerobics in pool, water polo, beach volleyball, table-tennis, darts and archery, bocce
ball, big-piece chess, and billiards table.

Taxes and gratuities

Full access to Barceló Maya Beach and Barceló Maya Tropical Caribe (restrictions may apply for
a la carte restaurants)
Dining Details:
Breakfast Options:

Colonial and Tropical Buffets
Lunch Options:

Colonial and Tropical Buffets

Palmeras

Mariachi
Dinner Options:

Colonial and Tropical Buffets

Kyoto

Mare Nostrum

Sante Fe

Capri
Room Service: Yes, for an additional fee.
24 Hour All inclusive service: access to food, snacks and drinks 10pm-7am
In-room Food Options: Cold drinks, dry snacks, and beer stocked daily in the minibar.
Restaurant Reservations Required: Yes, at Koyoto, Mare Nostrum, Sante Fe, and Capri
Dining Restrictions or Limitations: None with the All-Inclusive Plus benefits (normal guests receive
limited a la carte reservations based on stay)
Dress code: Semi-formal (no shorts, T-shirts, or sandals) at Kyoto,
Marenostrum, Sante Fe or Capri
Dining Surcharges: Premium cuts of beef and seafood or if dining at Barcelo Maya Palace
Beverage Details:
Drinks Included:

Domestic beverages (soft drinks, beer, house wine, liquors, cocktails, and coffee)
In-room Beverage Options:

In-room minibar

Soft drinks

Bottled water

Beer
Beverage Restrictions or Limitations:
Beverage Surcharges: Yes, for specific wines and premium liquor brands
Entertainment Details:
Daytime Entertainment Options:

Animation staff
Evening Entertainment Options:

International shows in theater - one different every night at 9:30pm

Discotheque and live music in lounges
Children's Activity Program: Yes, Kids Club "Barcy Club Beach" (ages 4-12 years old)

For details on the Children's Activity Program, please see the Family Program section for this
hotel
Activity Details:
Daytime Activity Options:

Non-motorized watersports, tenis, minigolf, basketball, futbol, sailing lessons, windsurf lessons,
games, water voleyball, waterpolo, beach soccer, spanish lessons, archery, water aerobics, etc.
Other Activity Options:
Activity Restrictions or Limitations: Yes, snorkeling (1 hour equipment use per day) and one diving
lesson at the
pool.
Activity Surcharges: Scuba diving, motorized watersports.
Exchange Privileges:

Full access to dining, lounges and amenitieis at Barcelo Maya Beach & Caribe
Hotel Services or Amenities NOT Included in the All-Inclusive Program:

Phone calls, room service, premium alcohol, cuts of meat and seafood, and spa services
Location/Transportation
Located in the Mayan Riviera, on a 1 1/2 mile beach protected by a coral reef.
Distance from Airport: 45 miles from Cancun International Airport.
Distance from Downtown: 12 miles.
Distance from Attractions:

Xpu-ha - next door

Xcaret - 9 miles

Xel-Ha - 15 miles

Tulum ruins - 20 miles
Distance from Beach: On the beach
Local Transportation Options: Taxi, bus.
Car Rentals at Hotel: Yes
Parking: Yes, complimentary
Wedding Information
Available only through the Romance program.
The complimentary wedding package includes:

Wedding location

Services of a wedding coordinator.

Special amenities and bottle of sparkling wine sent to your room

Wedding cake for up to 10 guests

1 bottle of domestic champagne

Late checkout until 3pm (on request and subject to availability at time of check-in)

Sound equipment for the ceremony.

Dinner reservation for the wedding group at one of the specialty restaurants for 1 ½ hours
(restaurant selection subject to availability for groups less than 25 people, for groups larger than
25 guests, dinner reservations are to be made at the buffet)

Bathrobes and slippers in room

Special gift delivered to room

50% discount in the VIP area of Jaguar’s Disco for the wedding group. Bride and groom will get
free access to the VIP area.
Hotel restrictions and qualification:

To qualify for this complimentary wedding a total of 50 room nights must be booked in any
room category and must be purchased through the Romance program , including the wedding
couple’s room.

If the minimum room requirement is not met additional fees will apply for the wedding
ceremony.

This wedding package is subjected to the following hours: 11am, 12 noon, and 1pm based upon
availability

Details on how to confirm the date, time, and location for your complimentary wedding will be
provided to you by a Romance travel specialist after your reservation is confirmed with deposit
or final payment.

Package inclusions cannot be exchanged for other services

Other restrictions may apply
Other information:

Only ceremonies performed by a Justice of the Peace are legally binding and couples must fulfill
the required government documentation prior to the wedding date. Please verify all
requirements with the wedding coordinator of the hotel.

Wedding ceremonies performed by a Minister are not legally binding and it is the couple’s
responsibility to get married legally in their home country pre/post travel.

Not included is the Justice of the Peace or non-denominational Minister, document
arrangements, blood test, document translation fee and any registration fees. Contact hotel for
up-to-date listing of costs.

Weddings perform Monday through Saturday only, no Sunday services.

Non Hotel guests will be required to purchase day pass to attend ceremony.

All prices, packages, and requirements are subject to change without notice.
Wedding Packages available for purchase:
Include the complimentary wedding services plus additional or upgraded services.

Blueberry Dream Wedding Package

Mint Breeze Wedding Package
For complete details see the Wedding Package information listed under the ‘Activities+More’ tab in the
Destination section of our website for this destination.
Honeymoon/Anniversary Information
Available through the Romance program
Honeymoon couples staying at Barcelo Tropical & Colonial receive complimentary honeymoon
amenities including:

Bottle of domestic champagne

Truffle in room

Continental breakfast in bed (morning after arrival, reservations required with concierge desk)

20% discount on spa services

Special welcome gift in room upon arrival

5% discount to stores in the shopping area

Upgrade to an ocean view room (subject to availability upon check in)
Restrictions apply including:

Honeymoon couple must present proof of marriage within the past year upon check in.
Wedding certificate or marriage license will qualify.

Services are valid per room per stay unless otherwise noted

Services are subject to change or substitution based on availability at the discretion of the hotel

No cash value for unused services
Construction

Year Built: 2005
Good to Know

Part of the master planned Barcelo Maya complex

Located on a 1 mile stretch of beach

Spectacular beachfront pool complex including kids water park

Spacious well equipped guest rooms and suites

Choice of 8 restaurants, 6 bars, disco, theater

Home to the complex spa, shopping mall, water sports center and disco

Great beachfront prominade ideal for jogging or long walks

24-hour all-inclusive service with access to food, snacks and drinks at Lobby Bar 10pm-7am plus
24 hour room service

Full exchange priviliges at Barcelo Maya Beach & Caribe provides access to all facilities including
restaurants, lounges, and entertainment

EXCLUSIVE All-Inclusive Plus includes express check in, unlimited a la carte dining, upgraded in-
room amenities and more!

Ideal for families, honeymooners, and couples.

Part of the larger Barcelo Maya resort complex

Transportation is provided between resorts within the complex
We strive to maintain the most up-to-date information about hotel properties. However, as hotels may
change the information about their properties at any time without notice, we cannot be held
responsible for any omissions or errors in this section.