JOB DESCRIPTION
Job Title:
STORES MANAGER
Department/Division/Faculty:
Campus location:
ESTATES FACILITIES
Hammersmith Campus
Job Family/Level:
Professional Services Level 3A
Responsible to:
Building Manager
Line Management responsibility for: Stores Supervisor, Purchasing Clerk
(Finance) and stores persons at
Hammersmith and St Mary’s Campuses.
Key Working Relationships (internal):
College, Tenants, Trust (DHL)
Key Working Relationships (external):
Tenants/Contractors/Agencies/Delivery
Personal and College /Trust Staff.
Contract type:
Full time, open-ended
Purpose of the Post
The post-holder is responsible for the overall responsibility for the operational
management of the main Stores, ensuring total security, receipt, storage and
distribution of all deliveries in accordance with departmental procedures, Health,
Safety and Hygiene legislation. Due to the volume of inventory being handled on a
daily basis, some knowledge of business operation is required. The post-holder will
be responsible for management of stock deliveries to Hammersmith and St Mary’s
campuses and ensuring all administration is completed for goods received, stock
transfer, stock holdings and stock taking. The post-holder will manage and develop
team of Stores personnel on the Hammersmith and St Mary’s campuses.
Key Responsibilities
The main duties of the post will include:
Operational Procedures
 To provide guidance on policies, procedures and budgets in a clear and
understandable manner
 To act as filter for issues/problems addressed to line manager
 To research and organise standard material and information for inclusion in
reports and documents and/or to answer related questions/respond to queries
 To manage a seamless delivery process ensuring accuracy and quality of
supplies at all times and in accordance with the Health and Safety regulations
 To manage and develop a team policy and departmental procedure.
 To deliver/oversee a specialised service, provide information to staff at all levels
and service users on the application of systems/processes
 To attend meetings to support work activities/represent work unit
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To review working methods/processes/procedures regularly to maintain/improve
efficiency of the service we provide
To receive and record customer feedback, passing it to the relevant Line
Manager
To report defects, repairs and maintenance issues to the Campus Manager
To report any failure of service to the appropriate Line Manager and what actions
if any were taken to rectify it.
To provide a courteous and efficient service to all customers
To assist in identifying areas of customer service where improvements can be
made and helping to implement solutions
To act as the first point of contact for senior members of staff providing effective
communication with other team members, staff, service users and external
contacts
Management
 To manage and develop a team of Stores staff ensuring an effective Stores
Operation
 Plan staffing schedules in accordance with operational demands, ensuring
most efficient use of resources.
 Provide on-the-job guidance to others as an experienced team member
Technical activities
 Maintain a safe working environment in compliance with Imperial College and
Health and Safety Policies
 To be aware of and adhere to fire procedures
 To ensure Stores equipment is used in a safe and effective manner
 Perform analysis and/or manipulation of specialised but straightforward data;
prepare reports to highlight issues for further investigation and/or support
decision making
 Deliver/oversee a specialised service, provide information to staff at all levels
and service users on the application of systems/processes
Other Duties
 To work flexibly in accordance with the operational need of the unit
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To observe and comply with all College policies and regulations, including the
key policies and procedures on Confidentiality, Conflict of Interest, Business
Continuity, Data Protection, Equal Opportunities, Ethics related, External
Interests, Financial Regulations, Health and Safety, Imperial Expectations (for
new leaders, managers and supervisors), Information Technology, and Smoking.
To undertake specific safety responsibilities relevant to individual roles, as set out
on the College Health and Safety Structure and Responsibilities web page:
www.imperial.ac.uk/safety/policies/organisationandarrangements.
To undertake Business Continuity responsibilities relevant to individual roles
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Job descriptions cannot be exhaustive and the post-holder may be required to
undertake other duties, which are broadly in line with the above key
responsibilities.
Imperial College London is committed to equality and valuing diversity.
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PERSON SPECIFICATION
Candidates/postholders will be expected to demonstrate the following. Please note
that all criteria are essential:
Qualification
broad experience, acquired through a combination of job related training and
considerable on-the-job experience, previous proven experience in a similar role
Knowledge
Clear knowledge and understanding of the standards and regulations set for the conduct
and output for the role such as Health and Safety at work
Thorough knowledge of the work practices, processes and procedures relevant to the role
Skills
Effective written and verbal communication skills
Excellent organisational and time management skills, in order to deliver an efficient
and effective service
Ability to use own initiative with limited supervision, in order to deal with problems
which may hinder the delivery of an effective e service.
Experience
Previous proven experience of managing a team, with proven ability to motivate and
lead team members.
Experience of working with Stores specialised equipment
Imperial Expectations
These are the 7 principles that Imperial leaders, managers and supervisors are
expected to follow:
1) Champion a positive approach to change and opportunity
2) Communicate regularly and effectively within, and across, teams
3) Consider the thoughts and expectations of others
4) Deliver positive outcomes
5) Encourage inclusive participation and eliminate discrimination
6) Support and develop staff to optimise talent
7) Work in a planned and managed way
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