Programme Communication for Child Survival and Development (CSD) Who can help us? 14.03.2016 Who can help us doing WHAT? Achieve large-scale measurable results concerning sustained change of at least 4 key behaviors (CSD) ... scale up community driven ... ... accelerate participatory ... MDG deadlines 14.03.2016 Community ownership 2 UNICEF Programme Communication on country level suffers from: • Insufficient integration into the other programmes, lack of funding. • Frequently changing occupation of the post of Programme Communication Officer. • Long periods of post being vacant or being temporarily occupied by External Relations / InfoCom / Advocacy Officers or consultants. • Prevailing orientation on message delivery. • Circumstantial partnerships with external C4D specialists. 14.03.2016 Insufficient capitalization of lessons learnt Poor institutional memory Inappropriate communication approach for generating change 3 C4D Professionals - some observations: • Diverse technical capacities all over the region varying from country to country and depending on historical, political and socio-cultural contexts • Represented in French, English and Portuguese speaking countries • Having experience in partnering with development agencies (incl. UNICEF) • Looking at partnerships with hope ... and restraint • Committed to contribute to UNICEF programmes, yet looking for change concerning partnership and prevailing C4D concepts/practice 14.03.2016 Opportunities for UNICEF Learning challenges Change challenges 4 Who are these people, what are they doing, and where? • • • • • • Community radio broadcast Theatre for development Soap operas for change (Radio & TV) Film and interactive video PAR, PRA, PLA, MARP, MAPP, ... Academia and training institutions 14.03.2016 Community radio broadcast • National networks in most of the countries: – Benin, Burkina Faso, DRC, Ghana, Guinée, Mali, Niger, Senegal, Togo, ... • Upcoming networks in: – Cape Verde, Guinea-Bissau, Liberia, Sierra Leone, others (please add ...) • All Africa networks: – AMARC Africa (Community radio broadcasters) – Agence Intergouvernementale de la Francophonie (AIF): ReR Afrique (community and local Our guests being: public radio stations) – Radio Nederlands World, Africa Mrs. Wilna Quarmyne: GCRN Office (more than 500 local Mr. Oumar Seck Ndiaye: URAC radios assisted) 14.03.2016 Theatre for development • 3 Centers of reference: – Burkina Faso (for French speaking countries) – Nigeria (for English speaking countries) – Brazil (not limited to Portuguese speaking countries) • Single experiences in: – Bénin, Cameroon, CAR, Chad, Congo, Côte d‘Ivoire, DRC, Mali, Sénégal, Togo, and others ... – Ghana, Liberia, Sierra Leone, The Gambia, ... – Guinea-Bissau, São Tomé Our guest being: & Principe Mr. Prosper Kompaoré: ATB 14.03.2016 Soap operas for change (Radio & TV) • Serial soap operas (with more than 100 episodes) developed through an interactive process with audience. • Radio serial drama in: – Burkina Faso, Côte d‘Ivoire, Mali, Nigeria, Sénégal and others ... • Soap operas for change on TV: – Depending on accessibility of tv devices and coverage • Other experiences: Our guest being: – Please add 14.03.2016 Mrs. Kriss Barker, PMC Film and interactive video • Mobile screening of African fiction and educational films helping to focus interpersonal communication on child relevant issues • Participatory community filming and feed-back for common reflection on community relevant issues and actions to be taken • Participatory rural appraisal supported by video production and screening in order to prepare community action plans 14.03.2016 Film and interactive video • Network of Cinéma Numérique Ambulant (CNA): – Bénin, Burkina Faso, Mali, Niger. • Vidéo Village: – Bénin • CINOMADE: – Burkina Faso • Action Aid: – The Gambia • Our guest being: Mrs. Kadidia Sidibé, CNA Participatory rural appraisal through video: – Ghana University together with CIKOD • Other experiences: – C4C: Liberia, Guinée – please add ... 14.03.2016 PRA, PLA, MARP, MAPP, ... • A need for baseline data: – The starting point – Monitor progress – Evaluate impact • The most frequent solution: – Household survey • Ownership of data: – The process of data generation – Use of data for participatory m+e – Knowledge generation and management as an important step to selfdetermination Challenge: participatory assessment, monitoring and evaluation of impact on behavior and social change 14.03.2016 PRA, PLA, MARP, MAPP, ... • IIED (Robert Chambers): – Mainly in the areas of participatory resource management, rural development, ... • IIED Sahel: – Network in French speaking countries (Réseau MARP: BF, Mali, Niger, Sénégal) partnering with different national NGO • English speaking hemisphere: – Universities of Ghana and Nigeria • Anthropology for change: – APAD network • Challenges: – Cost (time and money) – Technical capacity • Build capacity at scale: – Networking of local PAR practitioners – Advocate to stakeholders – Develop a toolkit: PAR for CSD – Train community agents in abbreviated PAR process and community dialogue Inspired by AED: Community-based, participatory actionresearch on avian influenza Challenge: participatory assessment, monitoring and evaluation of impact on behavior and social change 14.03.2016 Academia and training institutions • University Cheikh Anta Diop in Dakar – CESTI (Media) – Adult Education • University of Ouagadougou Networking with: – Communication Department (C4D Faculty) •Community radio • University of Ghana (Legon and Cape Cost): stations – Institute of African Studies (TfD) – School of Communication Studies (Mass Media) – School of Performing Arts (TfD) • Ahmadu Bello University, Zaria, Nigeria – Faculty of Arts, Nigerian Popular Theatre Alliance – Theatre for Development Centre • University of Lagos, Nigeria – Department of Mass Communication • Universities of Jos and Ibadan, Nigeria – Theatre for Development Departments 14.03.2016 •TfD practioneers •Participatory video professionals and field workers •Change agents („front line staff“) •C4D NGO Partnering: main requirements for performance and impact: 1. Concepts of programme communication and co-operation with C4D partners are discussed and agreed upon 2. Quality standards are commonly adopted, monitored and further developed 3. External conditions: Political and institutional frameworks are favorable = fertile ground for sustaining impact 14.03.2016 Partnering: main requirements (1) Concepts of programme communication and co-operation with C4D partners are discussed and agreed upon 14.03.2016 What kind of help is UNICEF looking for and C4D profs are able and willing to provide? Using the communication channels of selected C4D organizations ..... OR: Working on common programme communication strategies: •Design •Monitoring of implementation •Evaluation and documentation Partnering: main requirements (1) Concepts of programme communication and co-operation with C4D partners are discussed and agreed upon 14.03.2016 Are mutual expectations compatible? Subcontracting C4D service deliverers on circumstantial basis ........ OR: Building up medium and long term partnerships: •Common learning through capitalization of lessons learnt •Building institutional memory and enhancing capacity Partnering: main requirements (1) Are mutual Concepts of apprehensions programme communicable? communication “They have only “They are just and co-operation limited professional looking for a well capacity...using paid opportunity...” with C4D partners false labeling ...” are discussed and “They want us to agreed upon “They are using us as resolve their the fire brigade when their programs ain’t work...” 14.03.2016 problems and then forget us...” Partnering: main requirements (1) Concepts of programme communication and co-operation with C4D partners are discussed and agreed upon C4D concepts Mutual expectations and apprehensions of partnership UNICEF‘s role: Contribute to adoption of agreed co-operation standards with C4D partners 14.03.2016 Partnering: main requirements (2) Conceptual approach Quality standards are commonly adopted, monitored and further developed Agreement on human rights based communication approach referring to 3 main principles: • Inclusion • Participation • Self-determination ... privileging horizontal and bottom-up communication streams fostering dialogue and social learning 14.03.2016 Partnering: main requirements (2) Conceptual approach Quality standards are commonly adopted, monitored and further developed Clear definition of the purpose of C4D activities: • Information for awareness raising? • Social mobilization? • CBSC? • Advocacy? • Others ... ? 14.03.2016 Partnering: main requirements (2) Conceptual approach Quality standards are commonly adopted, monitored and further developed Clear understanding of the level of interaction with people: • Community level? • Meso level? • Macro level? Knowledge and respect of legitimate aspirations of interlocutors? Appropriateness of codes, channels and tools? 14.03.2016 Partnering: main requirements (2) Conceptual approach Quality standards are commonly adopted, monitored and further developed Participatory C4D design, implementation and assessment: • Who is getting involved at which stage? • Who is formulating which kind of messages for whom and who is listening to whom? • Who are the main people in charge of communication? 14.03.2016 • How is impact assessment being designed and which are the ways to improve quality? Partnering: main requirements (2) Conceptual approach Quality standards are commonly adopted, monitored and further developed Well balanced articulation between interpersonal communication and media support: • Integration with endogenous communicators for change (facilitators, “birth-givers”) for keeping momentum • Integration with “front-line staff” preparing the field, doing followup and linking to the outside world 14.03.2016 • Linking with radio listening clubs, community theatre groups Partnering: main requirements (2) Capacity: Quality standards are commonly adopted, monitored and further developed Professional • Strategy design, monitoring and impact evaluation • Processes and products corresponding to state-of-the art standards • Making their audience an active interlocutor in a two-way communication model • Based on principles and using techniques of adult education 14.03.2016 Partnering: main requirements (2) Capacity: Quality standards are commonly adopted, monitored and further developed Professional • Generating impact on desired change of 4 key behaviors, of social relationships, improved interaction between service deliverers and clients, improved public policies, institutions and processes • Generating impact on desired change in the area of C4D: access to information, accessibility of tools, transparency of C4D processes ... • Documenting, capitalizing and disseminating of lessons learnt 14.03.2016 Partnering: main requirements (2) Capacity: Quality standards are commonly adopted, monitored and further developed Institutional Soft capacities Hard capacities Team management Appropriate communication equipments Capacity building Funding systems Transparent financial management Multiple and sustained partnerships Networking Keeping track 14.03.2016 ... Operational office infrastructure, incl. electricity, telecommunication and computer Partnering: main requirements (2) Quality standards are commonly adopted, monitored and further developed Conceptual approach Professional und institutional capacity UNICEF‘s role: Contribute to capacity enhancement of selected C4D institutions and practitioners 14.03.2016 Partnering: main requirements (3) Ext. conditions: Political and institutional frameworks are favorable = fertile ground for sustaining impact Are appropriate political and institutional conditions in place? Historical context and political (in)stability Child relevant public policies: health, education, family, poverty reduction, ... Overall political framework: good governance, incl. decentralization and local governance, civil society, freedom of expression, freedom of organization Mechanisms of law enforcement UNICEF‘s role: Advocate for favorable macro frameworks through the UN system 14.03.2016 unicef Partnering? But networking? YEAH!!!! Why? How? Networking • Good reasons: – Value complementarity – Regional integration and mutual learning – Evidencing best practices – Building capacity and institutional memory – Keeping momentum (BC and SC processes take time) – Growing impact – Wider access to funding • Risks: – – – – – – Empty bottle Administrative act Deadborne child Hegemony Antagonistic approaches Paralyze capacity through destructive concurrence – Opportunistic reasons to join (market+) – Poor management Networking - way forward (1) • Initiate common in-country networks through a 1-year process in a limited number of countries with favorable conditions – Work with existing networks (mapping, assessment = work in progress) and value complementarity of capacities – Associate them in joint programming for reaching common goals – Joint implementation plan, clearly defined milestones, joint monitoring of indicators – Continuously assess capacity and suitability of partners, if necessary and useful invest in further capacity building – Joint outcome evaluation Outcome 1: National Coalition(s) of C4 CSD monitored on CO level Networking - way forward (2) • Connect National Coalitions of C4 CSD to a growing WCARO network: – Build on existing regional networks – Regularly organize mutual exchange meetings for common learning through analyzing elements of best practice – Commonly design and adopt quality indicators, network membership criteria and management mechanisms – Undertake a WCARO partipatory outcome evaluation Outcome 2: WCA network of National Coalitions of C4 CSD monitored on WCARO level in close co-operation with Task Team WCAC4CSD.Net