Acting Politically Back to main model Contents Introduction Politics as playing dirty Internal coalitions view of organisational politics The political process Functional politics and the use of power Options for political action Phases of political action A slightly different perspective Introduction In traditional organisational management, politics has a negative reputation: Manipulation Back scratching Looking after no 1 One upmanship Game playing Backstabbing Covert deals in smoke-filled rooms Valuing appearance over substance I'm all right Jack Divisiveness Non co-operating Aggressive Sabotaging Power plays Conflict Machiavellian Blaming Hidden agenda Turf battles Arse licking Narcissism Win-lose With holding Negative Destructiveness Dysfunctional However, one of the six guiding principles of IC is power and politics, so once again, there is a divergence of view between traditional organisational management and IC. Politics as playing dirty As a dysfunctional activity, traditional organisational management proposes a drive towards uncooperative behaviour that is a “territorial impulse” through territorial games. Games undermine productivity, wastes resources, saps people’s energy and cause negative feelings. They can be countered by increasing self-awareness of your own games, surfacing game playing by others on a “no blame” basis and to use dialogue to explore behaviours and to transform them into more constructive ways forward. The problem with this laudable approach is that in the heat of political games, rational appeals that overcome emotions is not easy and the total elimination of these activities may not be possible – in fact there is a structural inevitability that politics will occur. Therefore, there should be an attempt to deal with power and politics on a “relationship with” basis rather than “relationship over”. The conventional response Traditional organisational management suggests 4 responses to power and politics: 1. Omit from biographical accounts of change and from consultants models that translate “best practice” for others to follow. This results in a lack of evidence of the effect of power and politics, reducing usefulness for developing practical insights. 2. Deny that power and politics have a legitimate role to play in the dynamics of organisational change and performance beyond the notion of resistance. As part of “people management”, resistance can be anticipated, analysed and dealt with rationally. Therefore, resistance is not amongst the leaders and so they can stand aside from it. 3. Accept its existence and exert influence on leaders’ behaviour as well as the organisation by discouraging the illegitimate aspects. The exercise of power and use of political strategies tends to be ignored by those designing and orchestrating the change process and developing leadership capabilities or managing organisational performance from that perspective and favouring explanations and approaches founded on rational concepts, tools and techniques. 4. Overcome politics by recognising power and politics as symptoms of organisational dysfunction. By successfully implementing change, the new processes and behaviours that follow will overcome these unwanted effects – “do it better and do it right”. Despite this, most organisations function in spite of the dynamics of power and politics: it is not allconsuming. However IC takes the view that change can happen not despite of power and politics but because of it. Back to contents Internal coalitions view of organisational politics Overview Power and politics are a central dynamic of organisational change and performance: Natural organisational and psychological dynamics mean that organisations are made of shifting coalitions of diverse and potentially competing interest groups Each group has its own perspective on what is required to meet the organisation’s current challenges and emerging issues Resources are limited, so choices and trade-offs are made between competing demands and possible ways forward These choices and trade-offs, coupled with differing interests and perspectives, means that tensions and conflict are inevitable Organisational politics are concerned with the ways in which these differences and conflicts are played out Differences arising can rarely be wholly resolved through formal statements and processes and can never be definitive (however well written). They always have to be interpreted and enacted locally and so there is always scope for this to be done in interest-skewed ways (whether intentionally or not) Even if polices and processes are stated unambiguously and interpreted as intended, politics could be directed towards changing these formally established ends and means, not simply accommodating them, both in terms of how they are resisted now and how they were originated in the first place. Scale and scope of political dynamics increases with greater levels of uncertainty and change and the further away from agreement people find themselves and so the greater the need for effective political leadership. Formal leaders and leadership groups are also party to these dynamics as active participants rather than objective observers of other people’s actions. The seeds of political behaviour Consider these important organisational dynamics in placing power and politics at the centre: The in-built structural dynamics of organisations The impact of personal mindsets on organisational interactions and outcomes The link between politics and meaning making in organisations In-built structured dynamics Two fundamental but opposing requirements of all organisational designs: The need to divide activities and allocate responsibility for carrying these out to specialist sub-units or individuals The need to ensure effective co-ordination of those tasks to achieve the organisation’s goals Understandably, these two requirements are an important part of the value added operation of the organisation whilst at the same time accounts for underlying inevitable political dynamics, and you cannot have one without the other. Whether these are destructive or constructive depends on the different parties’ awareness of the conflict and the ways in which the differences are managed. Let’s take a sales and service organisation and how the seeds of political behaviour are sown: An example of the seeds of political behaviour Business development unit Company-wide development focus Emphasis on long-term customer relationships Service unit Single unit management focus Emphasis on short-term task achievement Goals based on new business development and profit growth Goals based on cost-effective contract completion, resource productivity & capacity utilisation Concerned with identifying and exploiting external market opportunities Concerned with sustaining and developing internal technical capabilities and exploiting resource capacity Looking for flexibility and responsiveness to Looking to optimise performance and cost satisfy bespoke market / customer needs and through routine-isation of familiar processes, challenges standardisation of work etc Aim to exploit revenue-generating opportunities - favouring a risk orientation and novelty Aim to plug the gaps in resource utilisation favouring a security orientation and a preference for "sticking to the knitting” Believe that more can be achieved by the service provider than is practicable Believe that less can be achieved than is possible in practice Underlying political dynamics can colour people’s perceptions, attitudes and behaviours which are played out in ways that disable rational consideration. Responses become habitual as perceptions and interpretations are channelled down increasingly well-trodden paths. Further distortion comes with emotion, particularly fear and anger, as actions impact adversely on senses of “territory” and self-worth. And so it continues on a trail of increasing dysfunction as each side believes that they are in the right and reasonable with it, without necessarily being vindictive or self-seeking. Added to the organisational dynamics are the personal desires of people to protect their personal frames of reference (psychological dynamics), and then any attempt to rationally analyse such arational behaviour is unlikely to succeed. Personal frames of reference We each try to develop and maintain a personal frame of reference for our lives, which is continually formed and re-formed through our everyday on-going interactions and experiences. It enables us to navigate our way through life’s uncertainties and complexities to help preserve our personal meaning and self-worth, identity and perceived place in the world. Environmental Behaviour Capability Belief Identity Spiritual Where: Environment Behaviour Capability Belief Identity Spiritual Preferred (and avoided) physical environment; working context; nature of relationships; energy levels etc Habitual (and avoided) behaviours and activities, rituals and routines Personal strengths and weaknesses; enabling and disabling contextual factors Enabling (and constraining) set of personal beliefs and sense making frameworks Self-concept and self-belief etc Connection to something "bigger"; sense of meaning; deep personal relationships; fundamental purpose in life and governing ethos Making the frame “visible” This diagram is a little simplistic, but helps to recognise the sort of factors that impact upon our ways of thinking and behaving at work and in our private lives and the ways in which we respond psychologically and emotionally to change. The environment is a surface level. People are habitual so we have ritualistic and habitual ways of working, drawing us to particular tasks and of ways in doing them and to avoid others. Some, it’s just us and others, its experience and environment. Behaviour patterns are also governed by our perceived level of capability, a function of our strengths and weaknesses and the ways in which we harness and express them. But there are enabling and constraining factors, such as the strength and extent of our relationships. Our personal belief set is built over time through experience and sense making past events, through our inner dialogue and interactions with others. This determines our view of present issues, events and relationships and channels thoughts on future possibilities Identity shapes our beliefs, capabilities and behaviour patterns and our environmental surroundings. Usually, its interwoven with what they do (parent, councillor etc) or their way of being (so operating principles) or membership of particular groups Since people see their lives in the instrumental terms of their working life, they can be uncomfortable with the spiritual side. But people still need a meaning to their life (inside and outside work) or at least a connection to something greater otherwise they are “empty”. Creating meaning through contributions at work is a challenge for leaders and traditional management does this through “shared values” or “vision”; however IC proposes to encourage this through self-expression and acting politically Political implications It is inevitable that mismatches will occur between people’s personal frames of reference and this is instrumental in creating differences of agenda within organisations as people compete for attention. In turn, people will coalesce informally (and formally) around these interests to promote them or to frustrate others or to defend themselves or to change the organisation For individuals, these are competing demands that have to be handled whilst preserving self-worth, integrity and identity. The frame of reference is not static – it shapes and is shaped by everyday relationship interactions. Ultimately, it helps to make sense of the world (and our world view is unique) and of engaging it whilst preserving our personal and inter personal competence, so reinforcing existing patterns of behaviour and understanding. We tend to define and try to shape the challenges we face to suit our view of the world and the self-centred interests that this reflects, and this means that we are inherent resistors of change. Since we all act politically all of the time, the important question is whether or not such actions serves the legitimate needs of others in the organisation and of the organisation as a whole. Politics and meaning making How people frame issues in their own minds is critical to the way that they view other people’s actions and act themselves, which determines how change unfolds and performance develops and then these provide inputs to the sense making and evaluation processes. Since we place frames around issues, the process gives meaning at that particular time, examples of which include: Whether or not it’s seen as urgent and/or important to merit people’s time and attention What response is appropriate and organisationally acceptable Whether a particular outcome is considered a success or failure If failure, whether it is seen as providing a chance to learn and improve or else a reason to look for someone to blame Whether or not a particular contribution is through to be valuable and worthy of recognition Traditional management approaches expect managers to determine the meaning of particular events, issues and changes and then to decide which interpretations are “right” and “wrong” to: Validate particular interpretations of emerging events and actions rather than others Set the context for other people’s actions Ensure that some ideas and proposals are enacted and others rejected Decide whether outcomes should be seen as successes or failures and whether these should be rewarded or criticised This is achieved using formal tools such as strategies, policies, procedures, code of practice, formally negotiated agreements, formal presentations, formal appraisals etc. Although these contribute to the sense making and use-making process, they are not co-created through informal conversations and so there has not be a framing process and may lead to activities that frustrate formally stated intentions, even to overturn them. As people engage in this process, it needs to be done in ways that achieve two things: 1. To frame events that leave their own personal frame intact or to be strengthened further 2. A need for others to value their particular contributions to the world (as judged through their respective terms of reference) Back to contents The political process The conversational and political model illustrates the important political dimensions of conversation processes and it shows the outcomes in terms of the underlying political dynamics that might change. Process dynamics In any particular interaction, self-interests of participants might be aligned with each other, totally unrelated or in conflict and tensions may arise from an structurally embedded conflicts inherent in the various organisational agenda involved or from the ways in which these are constructed in people’s minds. Besides overt conversations with others, people are also in conversation with themselves (thinking) which is shaped by, and further shapes, their personal frame of reference. Background “cultural conversations” affects the way that the overt conversation itself, and the interaction as a whole, develops by channelling perceptions, interpretations and behaviours down well-trodden paths, reflecting particular sets of taken-for-granted assumptions shared by participants. This pattern of cultural assumptions includes those relating to the underlying political dynamics that influence everyday activity in that part of the organisation. Therefore, the integrating tendency of the cultural dynamics of organisation (the share sense-making process that embeds the patterns) will also embrace the tendency that splits apart the characteristic political dynamics. This is a dynamic mix of factors. The conversation may be conducted either above board or s part of the shadow, unspoken, interaction. Participants may act independently or may collude to further their own self-interests and / or their part of the organisation and at the expense of others. Negatively, there is a risk that corruptive practice will colour interactions. Outcome dynamics Outcomes arising from this process as seen from each participant’s perspective reflect the extent to which the result: Is seen as organisationally productive Is in line with the individual’s own frame of reference, and Takes account of the personal interests and agendas of other key players As a leader, acting politically requires that all 3 constituencies are pursued: The organisation as an entity, its purpose, ethos and strategy The leader, their frame of reference and perceived work agenda that flows from this Relevant others involved in the interaction, their personal frames of reference and selfaligned agendas. Back to contents Functional politics and the use of power Politics is a natural dynamic of organisations through which different self-interest and organisational agendas are played out and where the managers can choose whether to engage with it or not. Where the political process is effective, organisations have vitality and energy that enables differences to be dealt with efficiently and beneficially to the organisation; where it is not, it can lead to degenerative conflict and dysfunctional (defensive, parochial and corrupt) behaviour. This negativity is usually apparent where differences are dealt with in a self-serving way where the interests of others and well-being of the organisation are ignored. Power can be used to modify the knowledge, attitudes and behaviours of key stakeholders in relation to important issues and events. The nature of power The term “power” has negative intonations for managers. They want influence, but not control. Power is a mix of situational, personal and operating factors that enable managers to influence as a process of modifying people’s knowledge, attitudes and behaviours to achieve desired outcomes. As an essential condition, it can be used more expansively and constructively. Power cannot be avoided – it is an essential part of achieving things within organisations; all people exercise power or are subject to it. It can be used positively if used ethically but it can also be used negatively The basis of power in organisations Managers need to understand the basis of their power and to develop an awareness of the power that others able to draw upon in particular situations. There are four interrelated aspects of power: Instrumental power Refers to those attributes of a person’s capability and behaviour that most directly modifies knowledge, attitudes and behaviour of others; typically, this includes: Formal position of authority (position power), conveying the right to decide and act within defined limits and carry out the organisation’s legitimate activities Control of limited resources and access to information valued by others (resource power) Someone’s personal knowledge and expertise relevant to current tasks (expert power) Relationship networks that someone has with other key people in the organisation (network power), enabling them to leverage the position power, resource power or expert power Physical or psychological dominance (coercive power) through which someone or a group can force another to comply with their wishes Impact of role modelling on others’ behaviour and the emergence of meaning (symbolic power) and discussed in reframing communication and thinking culturally An ability to establish empathy and rapport when interacting with others (communication power), which generates richer, more powerful conversations. Coercive power has no ethical role in enhancing organisations, but its existence must be recognised. It can be covert (bullying) or covert (fear and dependency). Power can support the organisation’s formally adopted objectives or it can oppose them – negative power – and this can lead to dysfunctional behaviour. Since change is the informal coalescing of people around viewpoints that oppose currently accepted wisdom or formally recognised policies and practices, proposed changes can be propelled into the formal arenas of the organisation and so acquire legitimacy. Actively building coalitions to support changes beneficial to the organisation is “acting politically”, and this is valid whether or not using formal “legitimate” power structures. Inner power An individual’s internal power base enables them to apply more overt forms of instrumental power with more potency – an important perspective for the leader’s own ability to influence others. This uses the leader’s frame of reference as so it is belief-, identity- and spirit-based, and concerns: Belief about how the world works The values used to screen emerging events, incidents and the behaviours of others How a person feels about what is going on and how they react Whether or not the person has a positive sense of who they are (identity) and so are able to use instrumental power more self-confidently, authentically and authoritatively and how their underlying character shows through in relationships with others Sense of purpose in life and personal ethos (spirit) to give personal meaning and a feeling of contributing to a greater good and going beyond the mere delivery of today’s tasks Attention to the sources of inner power helps magnify or unblock a leader’s own ability to influence other’s knowledge, attitudes and behaviours and provides a key focus for performance-enhancing discussions with others about their own impact and contribution. Relational power Power can be exercised in relationship with other people, affecting the discussion as follows: Instrumental powers are comparative – someone is “more than” someone else Power depends on how the intended recipient perceives, interprets and evaluates it Some power bases are interrelated and using one may limit the potency of another Power relationships affect the dynamics of the conversations and interactions through which the power is exercised, particularly position and coercive power. It is determined “in the moment” by those taking part and this “assessment” is significantly affected by the takenfor-granted assumptions that tend to channel everyday interactions in the organisation The ways in which people perceive and interpret the behaviours of an individual through their own and others’ interactions with them will affect their own beliefs about that individual, affecting things such as reputation, felt trustworthiness and interpersonal charisma. Embedded power Power embedded in the structures, processes, ideology, language and other aspects of the organisation that define formal rules and behavioural norms. For example, formal delegations of authority and reporting systems provide privileged access to information, limit the decision making ability of some people in relation to that enjoyed by others and emphasise the centrality or otherwise of certain individuals and departments. Informal custom and practice has a similar effect. Other examples include dress code, office arrangements, types of language, discussion topics. Attempts are made to break this power, such as making terms politically correct, but that can impose its own power structure by defining what is acceptable to those making the rules and so sanctioning against those whose language fails to match up to the new orthodoxy. “Containers” of embedded power are themselves cultural artefacts that have emerged from previous sense making and use-making conversations. Sometimes, senior managers deliberately seek to embed certain power differentials, such as by controlling levels of financial delegation, adopting recruitment criteria. However informal coalitions theory suggests that where this occurs, competing power networks would be likely to arise informally in reaction to this. Back to contents Options for political action The main theories of organisational management support different intervention strategies for political action and these are summarised in a model. Back to contents Phases of political action There are five identifiable phases for political action: Awareness Entry Engagement Withdrawal Consolidation Change is a continuous process that is interspersed with management initiatives; it is hidden in conversation, messy and informal. Since acting politically is part of this process, the phases of political action are not clearly compartmentalised as there is a patchwork of issues requiring action. Some areas will exist in a formalised, legitimate area, others will be in the shadow-side. Changing the organisation involves interrupting the main patterns of conversation sustaining the status quo and stimulating other conversations that focus on and develop alternative maps of reality. Interventions are not one-off and outcomes emerge from the accumulated effect of many distinct interactions through the progressive development of coalitions for support for new ways of thinking and acting. Awareness Political awareness is of paramount importance: Be aware of the underlying political dynamics of the organisation to validate the informal coalitions approach to “acting politically” as a core part of effective leadership Effective political action is built on an awareness of our own motivations, habitual behaviour and vulnerabilities, distilled into our frame of reference providing the perceptual filter through which we judge all significant actions and events Power and politics are about interaction: awareness of the interests driving other people’s behaviour, the stances they could take on particular issues and the tactics usually employed Awareness of the current situation to decide if, when and how to act Self-awareness Effective and ethical political actions spring from: A clear understanding of what we stand for – personal purpose and ethos – and the organisation-enhancing agenda that flows from this Awareness of and access to our personal sources of power Recognition of our personal vulnerabilities and habitual defence mechanisms Awareness of how we are seen by others – the nature and impact of our reputation Awareness of others In identifying and understanding other people’s interests, the leader is more likely to manage political reactions otherwise the ability to implement proposals is undermined. By considering the political aspect as soon as proposals are formulated, advocates of a particular position developing a proposal can perceive and interpret the situation through their personal frame of reference and attempt to shape the outcome accordingly and once others become aware of this, they will do likewise: politics cannot be put onto the backburner. Raising the awareness of the impact of key stakeholders involves “mapping the territory” within specific events unfolding, so providing a base for interacting with them to shift their perceptions and influence the actions that flow from these: The power that people have to influence activities and outcomes, for better or worse Their inclusion to become actively involved in the issue The likelihood that their positions can be changed Become aware of the formal and informal interrelationships of key players, their personal agendas that influence actions and the political tactics that they tend to use to achieve desired outcomes. Situational awareness Interactions do not take place in a vacuum so remain alert to the broader political context within which current interactions take place – existing conversational patterns and deeply embedded assumptions sustaining them, to shifting power relationships, the risks and threats likely to affect people’s responses to issues and events and be sensitive to moves that others might make. Entry The decision to choose whether or not to intervene and if so how: not all political activity is worthy of a leader’s intervention. Under informal coalitions, the leader seeks to push on half-open doors rather than a universal roll-out and sometimes the leader has to intervene in any case, however where there is a choice, the leader needs to preserve political credibility rather than be drawn into fights where the leader has no power. There are 3 situations where the leader should intervene: To manage the on-going, structural tensions arising from natural dynamics in organisations To deal with negative politicking that is undermining organisational capability or leading ot other dysfunctional effects To bring about organisationally beneficial changes to existing policies and ways of working In considering “how”, the strategy should consider the issue and complexity of relationships involved by constructing a core story encapsulating the main themes, one that appeals to a wide constituency even though they may initially approach the issue from competing perspectives. First, identify a compelling issue-specific outcome where people with diverse interests coalesce into a temporary yet active coalition to make connections with other stories that have resonance with their own constituencies and with members of broader relationship networks. This enables them to maintain political credibility as well as possibly drawing others into the coalition. This story needs to address the self-interest of key players as well as being beneficial for the organisation as a whole. Critical questions to ask: Is this issue organisationally significant? Dies the proposed way forward resonate with people? If not, how can we create options to address the issues and find resonance with a sufficiently large group of people to overcome inertia and establish momentum? How do competing agendas and alternative viewpoints play into this situation? What can we do to embrace these and to build bridges to link the various agendas? Second, timing of the political act is important – either to bide time or to press on – and its importance is either the successful outcome of the issue or the political cost of getting there. Based on situational awareness, this can only be judged at the time and usually takes the form of “planned opportunism” – think through in advance but be ad lib in execution. Engagement Engagement is the active building of coalitions of support for ideas and changes that are organisationally beneficial and personally meaningful for people, as seeded during the entry phase. Focus on building momentum behind the issue, idea or change agenda, possibly by enabling it to emerge from shadow side conversations to become a formal proposition. It may be about gaining buy-in for change that has already been formally adopted, in which case pay attention to psychological and emotional impacts of change if people are to be engaged fully. 3 critical factors: The content of the story The connections that can be made between key players within the developing coalition The context within which the specific idea or change agenda is being put forward The story content mapped out at the entry stage needs to be progressively developed and used to inform everyday interactions as one-to-one intimate conversations – psychologically safe. As well as planned opportunism, there needs to be “flexible rigidity” in developing story content – rigid in advocacy of the essential elements and flexible in response to emerging ideas and issues. Connections between people need to be encouraged, so questions to be asked: Who are the natural advocates of the desired position? Who has credibility with whom? Who listens to whom? Who are the key influencers? Who are the people who act as natural connectors between different parts of the relevant informal networks? Role modelling by leaders is critical – the quality of the relationships forged and the extent to which organisational infrastructure enables people to perform organisationally beneficial and personally competent ways. Withdrawal Since coalitions are issue-specific, they are transient, so withdrawal in ways that preserves the relationships established is important and it provides the opportunity for reflection and learning. Since acting politically requires that relationships are established, it is important to maintain them for future use. However some coalitions may have been marriages of convenience, so alternatively, it may be about leaving on good, rather than bad, terms by taking time to acknowledge the contribution made by the other party. However the dynamic of staff changes, particularly premature promotion of the leader, can wreck this. Consolidation To sustain the power to influence change in the future, leaders have to be seen to achieve results as well as to actually achieve them. 2 thing need to be done: Ensure that the substance of the change agenda and the means of its delivery resonate with people’s own views of what is required Orchestrate the way that other people perceive, interpret and evaluate the contribution that they themselves have made to its successful achievement – impression management To respond positively to change, the leader must have credibility in both people’s eyes and also the organisation as a whole, senior management in particular. From an informal coalitions perspective, gaining a reputation for consistently helping the organisation to deliver its purpose and ethos in ways that resonate with people’s own values and aspiration is an important part of acting politically. Primarily, this depends on how this is framed in people’s minds, so leaders pay attention to the ways in which results are formally reported back into the organisation and to remain alert to stories circulating about the event in informal conversations. Formal results aren’t enough – outcomes have no meaning until framed in a particular, socially constructed, way. The more powerful a story is in terms of the sense it makes to people and the power of its advocacy the more likely it is to shape people’s understanding. To make a difference, leaders have a continuing impact on their organisation’s performance and development and to ensure that their reputation and credibility continues to rise alongside the delivery of tangible results. This needs active involvement in sense making by helping to shape myths and stories around successes and failures. Note: this doesn’t involve falsifying what happened nor taking undue credit. Credibility is undermined if the success of the change does not match up to the rhetoric. A parallel exists between: The way in which acting politically enables outcomes to be achieved which otherwise would not be possible How lateral thinking enables new ideas to be generated which lateral patterns of thought would have perverted from emerging. Note: lateral ideas always appear obvious after the event or logical sense in retrospect even though it would have been impossible to have reached the point by applying logic at the outset. Similarly, the same applies where organisational changes have been brought about skilful use of political action. Actions and their outcomes must make sense to people in rational terms to be praiseworthy and valid, so need to be rationally coherent, goal orientated, authoritative, and particularly to those judgements of the leader’s ability, are critical to those whose judgements of the leader’s ability are constructed. Primary strategies used during each phase Any or all four strategies identified in political options could feature in each of the five phases set out above. However some strategies lend themselves more directly to particular phases than to others: Phase Awareness Primary strategy Everyday conversations & interactions Main focus Self-reflection, feedback from others, disclosure to others Entry Engagement Providing vision & embracing paradox Agenda setting Withdrawal Consolidation Building coalitions & providing vision Everyday conversations & interactions Everyday sensemaking conversations & interactions Results delivery Relationship strengthening & reflective practice Impression management Back to contents A slightly different perspective It’s said that more than half of workers (56%) said being involved in office politics is at least somewhat necessary to get ahead in their career. Of 400 polled by a staffing agency, 15% said playing the politics game was very important in advancing their career while 41% said it was somewhat helpful, 42% said office politics didn’t make any difference. Two percent were clueless. There is some degree of politics at play in virtually every organization and the savviest professionals practice workplace diplomacy. They remain attuned to political undercurrents but don’t allow themselves to get pulled into situations that could compromise their working relationships or reputation.” This can be achieved as follows (but it looks similar to the above!): Build a broad support. Don’t overlook those at the grassroots level. Gain the respect and trust of all your colleagues. Share credit for successes and deliver on your promises. You never know whose endorsement or vote of confidence could benefit your career in the future. Avoid smear campaigns. Gossiping or outright mudslinging is only guaranteed to damage one person’s credibility: yours. When you’re upset or frustrated, wait until after you’ve calmed down to express your concerns. Be direct but tactful. Focus on facts rather than feelings. Stay true to your values. There are those who’ll do anything to “win” — and we all know who they are. But character and credibility count. You don’t need to play underhanded games to rise through the ranks. Connect with your constituencies. Smart candidates tailor their message and approach to the audience. Apply the same tactic to your co-workers. Observe their unique work styles, priorities and communication preferences — and be willing to adapt your approach. Play by the rules. Seemingly minor slip-ups can have big implications on the campaign trail and at work. Avoid sticky situations by paying close attention to office protocol. If you make a misstep, make amends quickly. Dodge controversy. This is a big election year and water cooler chitchat will inevitably veer toward the polarizing topic of politics. Proceed with caution (or politely bow out completely). Getting into heated debates about non-work issues can generate unnecessary ill will. Back to contents