ANNUAL REPORT OF THE INDEPENDENT MONITORING BOARD 1 OCTOBER 2013 – 30 SEPTEMBER 2014 HMYOI Deerbolt Bowes Road Barnard Castle Co. Durham DL12 9BG 1 Section 1: Statutory Role of the IMB The Prison Act 1952 and the Immigration and Asylum Act 1999 require every prison and IRC to be monitored by an independent Board appointed by the Secretary of State from members of the community in which the prison or centre is situated. The Board is especially charged to: 1. Satisfy itself as to the humane and just treatment of those held in custody within its prison and the range and adequacy of their programmes preparing them for release. 2. Inform promptly the Secretary of State, or any official to whom he has delegated authority as it judges appropriate, and concern it has. 3. Report annually to the Secretary of State on how well the prison has met the standards and requirements placed on it and what impact these have on those in its custody. To enable the Board to carry out these duties effectively its members have right of access to every prisoner and every part of the prison and also prisoner’s records. Section 2 C O N T E N T S by section 1. Statutory role of the IMB 2. Contents 3. Description of the prison 4. Executive summary 5. a.Equality and Inclusion b.Education, Learning and Skills c.Healthcare and Mental Health d.Purposeful activity (includes work) e.Resettlement f.Safer Custody g.Segregation, Care and Separation, Close Supervision h.Residential Services (includes accommodation, food, catering and kitchens.) 6. Board Statistics and analysis of Applications 2 Section 3 Description of HMYOI Deerbolt A maximum of 513 sentenced male offenders serving up to six years, and aged 18-21 are accommodated at HMYOI Deerbolt, Barnard Castle in County Durham, The purpose-built establishment includes an administration centre, nine residential wings with exercise yards, industrial workshops and education classrooms, a gymnasium and chapel and a separate Reducing Reoffending Unit (RRU). One wing is dedicated to helping prisoners overcome alcohol and drug abuse, which have clearly been a factor in the criminal activity of many if not most prisoners, not just those on the special wing. There are extensive areas of grass, and cultivated plots of flowers and vegetables, making the whole area most attractive. Prisoners are received from a wide catchment area: Young offenders from the local north east region are in a minority and prisoners are transferred in from all points south, either because prisons are full further south or there are staff shortages there, but sometimes also because young offenders should benefit from the good range of education and vocational training that Deerbolt offers. Section 4 Executive Summary 2013 to 2014 has been a very challenging year for Deerbolt. Most staff at all levels have responded to this challenge magnificently. Despite staff shortage and some evidence of poor morale, the Board has seen no evidence of staff at any level failing in their duties. However, the Board has seen instances where staff shortages in the prison and in The Manchester College have direct impact on prisoners in ways which will affect their chances of successful rehabilitation and resettlement. The Board believes that after a period of successive major changes, an equal period for the new arrangements to bed in, is essential. Staff sickness levels are one indicator of poor staff morale, but the IMB members spending time in the establishment and talking with staff, can detect stress arising partly from new job descriptions that lead to people rushing from pillar to post, facing conflicting time management priorities, and partly from the greater percentage of “poor copers” and violently unstable personalities among the prisoners, who make far greater demands on staff than the average group of young offenders. After the end of the reporting period, Deerbolt had an “unannounced” inspection from HM Inspector of Prisons, with a full team examining every aspect of the prison over nearly two weeks. The summary report given at the end of the visit was gratifyingly positive, a huge credit to the professionalism and standards followed by Gabrielle Lee and her team, though there will be many action and learning points to take up when the full report is provided. Nevertheless, the IMB feels obliged to say that it has the sense of an institution under stress, due to the combination of tight manning, instances of poor staff morale and a trend towards a more difficult prisoner population. 3 Key Points 1. Tight manning with job descriptions encompassing multiple roles makes proper co-ordination of prison management very difficult, because essential team meetings are not fully attended due to conflicting priorities. Also, the IMB sees instances where “mobile” staff are moved for a short period to a location to provide the needed manning level at the time but they are not effective because they are not a regular member of the team. 2. Too many prisoners each day are in-active directly due to staff shortage. Either there are not enough prison officers or instructors available to supervise the number of prisoners signed up for an activity, or there are no staff available to escort prisoners to activities. There need to be back up arrangements to cover instructor absence on sickness and holidays. 3. The increasing number of dangerously unstable prisoners coming to Deerbolt requires a review of mental health provision. Whilst hitherto the main role was treatment of patients with long term mental health conditions, lately there have been increasing instances where crisis intervention is required. Also many prisoners display behavioural and personality problems, which if not attended to affect their actions in the prison and limit their chances of successful resettlement in the community. 4. There is too much disconnect between the objectives of The Manchester College (courses leading to recognised qualifications) and the needs of prisoners and the prison service (regular involving activity and education in the most basic skills offered in a user friendly fashion), albeit at local level people do their best to overcome this. 5. It is essential the prison completes its programme of showers refurbishment as soon as possible, partly for good hygiene but mainly because better privacy reduces actual or threatened violence. The showers are too often the area for inter-prisoner violence simply because there is no CCTV there. 4 Section 5.a. Equality and Inclusion At the time of writing there are major obstacles in the way of writing a satisfactory report about Equality and Diversity at Deerbolt. The Board is inevitably dependent on the availability of statistical data which reflect the monitoring of the institution’s treatment of prisoners in minority or especially vulnerable groups, and, reports from staff members charged with specific responsibility for strands within this area as members of the prison’s ‘DEMT’ (Diversity and Equality Management Team). In the past the Board at Deerbolt has been efficiently and readily supplied with information of both kinds, particularly through representation at regular meetings of the Management Team. Lately meetings have been dropped and subject to last-minute changes in date and time, making attendance by representatives of the Board difficult or impossible. At the same time, the change which has been implemented nationally whereby statistics are collected centrally rather than in the prison, and then accessed through the central Hub – has so far been unhelpful. The data has proved difficult to access and, when accessed, obscure and inconsistent. Requests for clarification or assistance in interpreting the data in its new forms have met with no response. As a result of these problems, the Board has inadequate information for forming judgments. 1. It is the Board’s belief that the Governor and senior staff of Deerbolt remain committed to maintaining and developing equality and inclusivity in the prison. However, Benchmarking has led to frequent and repeated role changes, not least in respect of monitoring roles, which often form one relatively small part of a staff member’s overall job description. Whilst Board members have not witnessed instances where standards of equality or inclusion have fallen short, the Board feels that monitoring and ensuring equality and inclusion is no longer accorded the priority it needs. 2. We drew attention to this in last year’s report and said then that the Board would keep the position under review. Monitoring has not improved, albeit we have seen no evidence of actual performance lapses. We believe that adherence to humane and legally binding standards of equality and inclusion requires due provision of staff, in terms both of numbers and consistency, and we see growing evidence that this provision is no longer being made in the service. 3. Statistical data relating to the first quarter of 2014 from the NOMS Equalities Monitoring Tool has been made available to the Board and it is hoped that subsequent data will be accessible from the Hub in the near future. At this stage, uncertainty as to the interpretation of the data (and, in particular, the precise significance of ‘Red/Amber/Green’ marking of statistics) make it impracticable to draw any conclusions about the prison’s performance. 4. In conjunction with the Football World Cup, an imaginative celebration of diversity was carried out, with many prisoners participating and with some notable displays. 5. As no permanent staff appointments have been advertised in the period under review, there has been no opportunity to redress the lack of ethnic balance in staffing. The same 5 lack of balance still characterises the Monitoring Board’s membership. Section 5.b. Education, Learning & Skills Q 1. Whether prisoners have been properly assessed on their basic literacy and numeracy skills and other educational needs. RESPONSE: This remains much as last year. The separate induction in education is proving more successful. If a 'score' from remand prison, or previous prison, is less 6 months old, it is accepted; if not, prisoners are reassessed for ability. Careers are discussed at Induction and on release. Deerbolt works within the regional time frame, and all courses are transferable and are 'roll on/roll off' as prisoners move or are released. The team responsible confirmed they work well with The Manchester College (TMC). OBSERVATIONS: Changes set out above. Q2. Whether their requirements have been incorporated into their sentence plans. RESPONSE: A new "Links to Employability package" has been developed. Sector routes are identified. If this is not suitable prisoners are aiming at level 2 English and Maths. OBSERVATION: Some improvements since last year, although it would seem some courses are at a higher level than our intake can cope with. Also 3 to 3.5 hour long sessions challenge concentration abilities: this can lead to disruptive behaviour. Prisoners still take the lead in the preparation of their Individual Learning Plans (ILP) but this is now done in each section. The ILP is easily accessible by teaching staff, and it moves with the inmate. There is intent to introduce several new courses: Barbering, Warehousing and Manufacturing are being considered - In Scope. Q3. Whether the range of courses is available to enable these plans to be followed. RESPONSE: Although Deerbolt continues to provide excellent educational facility in a college environment. They are tied to the curriculum, but the Head of Education TMC feels they need to introduce more courses. Tutor numbers remains a problem, although TMC is actively recruiting and has recently had a big advertising and interviewing campaign. Deerbolt is part of the NE Business and Enterprise Pilot (Deerbolt, Durham & Holme House). OUT OF SCOPE courses funded by the Prison Service include those in laundry, gardens, charity workshop, training kitchen, and print shop. PICTA (Prison Information Communication Technology Academy) is currently suspended nationally, due to a security breach, which is unfortunate since IT skills can be vital for employability. 6 OBSERVATIONS: Activities Hub has recently taken responsibility for the management of LARA. Managers are increasingly working closely together to co-ordinate the OLASS 4 funded In Scope and prison funded Out of Scope courses. Q4. Whether there are enough places on courses to accommodate prisoners who need them. RESPONSE: Initially, the number of places is agreed with the Skill Funding Agency. At present there are 437 places regularly available for IN and OUT of Scope courses, but 38 places were lost in the last 6 months due to lack of staff. Further courses can be offered but not on a structured basis. Out of Scope courses can be without a tutor during holiday periods, as specialist staff for these courses cannot be duplicated. However several courses do have 2 tutors who cover for one another. Managers have initiated a new process whereby extra gym places are available during this time. The qualifications that can be obtained in the 'academy style gym course' are proving popular. The figures below show the places available and uptake. One course, Health and Safety, has been lost due to lack of funding. However H&S is mandatory in the construction course. Teachers for Maths and English are being increased; also a move to integrate these subjects into other courses, where necessary someone will be taken out of a course for 'top up' in the maths, English area. Figures for 'In Scope' Courses Spaces Learners allocated Learners attended Not attending Sep 13 7947 6325 4945 1380 Oct 13 8537 6702 5833 869 Nov 13 7069 5797 5040 757 Dec 13 6920 5562 4600 962 Jan 14 9343 7249 6045 1204 Feb 14 7552 6063 4575 1488 Mar 14 8173 7008 5563 1445 Apr 14 7081 6255 4883 1372 May 14 7797 6789 4738 2051 Jun 14 8254 6597 4965 1632 Jul 14 7368 5090 3636 1454 ---------------------------------------------------------------------------------------------------------TOTAL: 86041 69437 54823 14614 ----------------------------------------------------------------------------------------------------------- 7 Figures for 'Out of Scope' Courses Learners allocated Learners attended Not attending Dec 2013 1916 1882 34 Apr 2014 1914 1582 332 July 2014 1804 1336 478 Q5. Whether prisoners are failing to attend courses they ought to follow because they prefer to do better paid work? Q6. Issues, both regime and provider driven, which may limit the learning and skills opportunities or are available to prisoners/detainees (e.g. is the establishment failing to escort them to their classes or are released or transferred before they can complete or even start the course. RESPONSE: To both Q5 and Q6. A wide range of courses is offered which are designed to enable prisoners to obtain qualifications which will benefit them on release and/or can be continued on transfer or release. Prisoners involved in their ILP's and they agree pathways. The Governor (education) accepts that 18-21 year olds prefer 'hands on work with embedded functional skills'. As in previous year Deerbolt has responded by amending provision of coursed to meet this requirement. There is still, however, a considerable anomaly in the numbers enrolled and those that actually attend. See figures at question 4. Increasingly there is a problem with officers being available to escort prisoners to classes this is consequent on the reduction of staff numbers. There is some evidence that prisoners prefer work because of the better pay difference, but there is an intent to reduce or eliminate the differentials. REASONS FOR NON-ATTENDANCE - August 2014 The admin assistant who produced these figures was lost during Benchmarking. As a result, although it is possible to see the trends /issues on the worksheets causing non-attendance, the figures are not being produced. The reasons remain much as last year, with an increase in the times there have been no officers available to escort. It is hoped that after restructuring it will be possible to produce these figures next year. Q7. Any views of prisoners/detainees about the contribution that learning and skills can make to their future prospects of employment, and their 'unfiltered' view of learning and skills provision. 8 Q8. The prisoners/detainee view of education and skills training in the establishment compared with their experience of provision outside. RESPONSE: These are the results of surveys completed by learners in May 2014 as collated by TMC. BEFORE YOU STARTED YOUR COURSE: Agreed the guidance they were given was good 83% Learners were told about the range of courses 78% INTRODUCTION TO THE COURSE: Felt welcome on their first day 94% Said they knew how to behave as a learner 93% Learners who felt they were on the right course. 84% TEACHING AND LEARNING Learners felt the teaching on their course was good 95% Learners felt they were learning at the right pace 91% Learners felt the skills would help them in real life. 90% Agreed they are achieving what they set out to do 92% Focus Group - Two separate groups. IMB led with tutors present: Age when no longer in full time education Age 18 – 0 Age 19 – 0 Two said they had never been to school - one was a traveller. Reasons for leaving school 2 - never went to school 1 - 5 GCEs but saw no point in continuing 9 10 - just left - all at 15. OBSERVATION In the small sample group there was little enthusiasm for learning, although there was more enthusiasm shown by pupils in the Industrial Cleaning class and the Gardening Course - It seems activity based courses stimulate students and keep their attention for slightly longer. School There was one positive reaction to school learning. The rest seemed to have had a negative experience. Prison There was generally a more positive reaction to learning, with two or three exceptions. One student was particularly enthusiastic about the Virtual Campus and learning in general. CONCLUSION This has been a challenging time of change, reorganisation, benchmarking and staff changes. TMC and prison staff have worked hard and well together to deal with rising numbers and more disruptive prisoners. They are in the process of improving and developing what was already a good education department. The newly appointed Manager of TMC (was acting manager for a protracted period) is very involved in this process.In cell work is being developed. This to help vulnerable/troubled prisoners who can still progress their education in cell and receive payment. Outside employers including Glaxo Smith Kline and Esh Group (construction) already cooperate with Deerbolt and would do more, but pressure on prison staff time seems to inhibit organising to further the opportunities. COURSES OFFERED FS English Entry Level & L1/L2 Painting & Decorating FS Maths Entry Level & L1/L2 Embedded English Industrial cleaning Embedded Maths Environmental Studies Outreach Bricklaying Virtual Campus Money Matters Workplace Values Preparation for Interviews The Business Customer Service Introduction to IT ITQ Level 1 & Level 2 Motor Mechanics Recycling Mentoring The Studio Adult Support 10 Joinery Introduction to Construction Plastering Section 5.c. Healthcare and Mental Health The Healthcare Centre is a clean and bright space although the Waiting Room is rather perfunctory. The Board notes that there have been no complaints or negative comments about healthcare in the Prisoner Consultative Committee meetings, which the IMB attends as observer. 1. Healthcare at HMYOI Deerbolt is delivered by Care UK for general medicine and personal care with access to regional services and HR services through Tees, Esk Valley Area Team for mental health care. The senior manager of the Healthcare Centre attends the Senior Management Team Meetings and considers he has a good relationship with the Governor. These arrangements will change from 1st April 2015 when a new contractor takes over. 2. Screening and referrals are made as necessary during induction on I Wing. Subsequently close group work can be undertaken with the DART team located on A Wing. Access to clinics is open. Administration of prescribed drugs and triage is carried out by Duty Nurses visiting each Wing. 3. There are no in-patient services at Deerbolt, nor is there healthcare cover on-site overnight. In case of need, the Duty Governor will call an ambulance via 999 in an emergency. 4. The Board notes that this year there have been some family conferences for individual prisoners arranged by Healthcare. Whilst this is of course a positive initiative, the Board considers that there is a wider need for clinical psychological support for those with, for example, alcohol misuse issues, to benefit a larger group of Deerbolt prisoners. 5. Dental, Optometry, Podiatry, and Sexual Health clinics have been offered and regular GP visits maintained. The Board notes that that this is achieved by calling in Agency Staff, and it is doubted whether all such people have Security and DBS checks to the full HMYOI standard. 6. The telephone appointment system giving responsibility to patients for their own Healthcare has been widely welcomed by prisoners. The Board notes a reduction in DNA rates (did not attend) as a probable consequence which has given an efficiency benefit to Healthcare. Mental Health Services in Deerbolt Young Offenders Institute are provided by Tees, Esk and Wear Valley NHS Foundation Trust which is sub contracted through Care UK, the main healthcare contract holder for the cluster of six local prisons i.e. Deerbolt, Durham, Frankland, Low Newton, Kirklevington and Holme House. 11 The healthcare contract is due for renewal from April 2015 and the uncertainty leading up to this change has had an obvious impact on staff morale and engagement. Will a new provider decide on a different structure for provision of healthcare services to Deerbolt? The mental health team work Monday to Friday between 0800 – 1900 hours. There is no Out of Hours Service at the prison apart from an on call at weekends where one band 7 nurse provides on call for all six prisons. There are few call outs. The team is managed off site by a Service Manager Offender Health based at Roseberry Park Hospital, Middlesbrough who is in frequent contact with the team. The team receives in the region of 55 referrals a month which is a high level of referrals for the size of the team. They are not a Crisis Team although they believe the prison staff, at times, refers young offenders as if they are. ‘The service definition of ‘Crisis’ is presentation of an individual whose normal coping mechanisms and resources have become overwhelmed by the onset or relapse of a severe mental illness, or through experiencing significant situational change and the crisis renders the individual and carer unable to manage their changed circumstances, presenting a risk to themselves or others, thus requiring an urgent specialist assessment of their mental health needs. The crisis needs to be sufficiently serious to require in-patient treatment if home treatment interventions were not available.’ All referrals are seen by the team for an initial assessment. They are triaged and young offenders are offered an appointment within 2 days. The mental health team go out to the wings where they usually see the young offender in an office. The team have been provided with radios so they can be contacted: they rarely suffer from verbal aggression from prisoners and there have been no recorded assaults on the mental health team this year. There is a visiting Psychiatrist on Friday mornings from Roseberry Park Hospital, Middlesbrough, but there is no regular Psychology input in the prison. Staff can refer prisoners to Psychology Services in the Community on release but there is no other access to this essential mental health service. (This is expected to be improved under the new Healthcare contract from April 2015.) The mental health team do run some psychology based sessions in the prison but there is a lack of tailored programmes for issues like self-harming behaviours, military veterans and the increasing number of sex offenders. Any medication required is prescribed by either the nurse prescriber or the visiting General Practitioner to the general health service or the visiting Psychiatrist. The Mental Health Team provides anger management sessions although it is not their remit. They also have an Acupuncture clinic which is a six week course for six people as well as a reading group and an art group. There is usually a waiting list for acupuncture Normally the team is given two weeks’ notice when a prisoner is to move and they pass information onto the receiving prison using phone and fax but sometimes the prisoners are moved more quickly which is then a challenge for the team in terms of workload. This occurrence is increasing in frequency. Tracking prisoner’s whereabouts following an appearance in court is often difficult and therefore records are not always passed on in a timely manner. At times it is sometimes difficult to access prisoner’s records especially from 12 the private prisons such as Forest Bank and Doncaster. The mental health team do not undertake any training for the prison staff. They were unaware of the recent staff training session on Autism Awareness which was provided by the North East Autism Society from Thornbeck College which they would have liked to attend. The patient literature provided consists of a Care UK leaflet which simply notes that the mental health service is provided by Tees, Esk and Wear Valley NHS Foundation Trust and some clinics are available to offer mental health advice and support. There is also mention of the Samaritans and the prison Listener service to use if a prisoner feels low. The team will take complaints verbally or in writing on the specific form or plain paper and they involve the Patient Advice and Liaison Service (PALS) from the Mental Health Trust in the resolution of any complaints. Section 5.d. Purposeful activity – including work. Laundry. Working in the laundry is popular with prisoners, but reductions in staffing levels – usually two officers on duty - means that whilst there is work available for prisoners, the full complement of 12/14 are often unable to attend because of insufficient staffing levels. Kitchen. Working in the main kitchen is generally a popular purposeful activity for prisoners. The kitchen produces some 1500 meals per day, and the Board continues to be impressed by its ability to produce a good range of acceptable meals on a small budget. Food complaints were minimal for the first half of the year, but since the introduction of a cold meal, taken in their cell at lunchtime, members of the Board have experienced numerous complaints from prisoners that the quality and quantity of food available is unacceptable and they would like a return to the previous arrangements. The Board was pleased to note that the training kitchen reopened during the year, and can take up to 10 trainees. It used to offer L1 and L2 NVQ Food Prep, but now only offers L1 because of staff shortages. Gardens. Produce an annual riot of colour in the gardens around the prison, and continue to produce vegetables that supplement the kitchens’ requirements. Prisoners are offered L1 NTPC but understaffing results in inability to complete the relevant paperwork. There is a problem recruiting gardener instructors. They are required to have NVQ which few mature experienced gardeners have. It would seem sensible to be flexible and allow recruits to obtain the NVQ while working. Print Room. A beacon of success and enterprise led by a highly competent and enterprising Officer, who 13 may have to transfer back to normal duties, as he cannot afford to take a cut in salary, if the position is offered to a civilian worker at a lower salary. The Board wondes if his lower paid replacement will have the same abilities? We sincerely hope so. It is the only area of the prison that functions as a business and makes money. Prisoners who work in the facility are chosen for their skills and attitude – no qualifications are needed. If the work does not suit a prisoner, then he can leave without being penalised. Release on Temporary Licence (ROTL). At the time of discussion there were no prisoners working outside the prison. Whilst placements appear to have been identified, it is disappointing that the prison has not taken advantage of them. Although the numbers of prisoners undertaking this type of work in the past is fairly small, it is disappointing that this inaction by the prison has removed some potentially very beneficial opportunities from prisoners. Education Manchester College has made seemingly unhelpful changes to some of the courses, for example, the removal of the L1 qualification in bricklaying and joinery, which means that prisoners have to work towards level 2. The lack of basic skills training prior to working for the level 2 qualification is causing problems for some prisoners. It is disappointing to see the low morale of some of the tutors appearing to have the potential to impact the quality of some of the training, especially when others remain motivated and are delivering to a good standard. All prisoners in education are given classes in basic maths/English and ICT – even those on industry courses. Those who are already skilled at those disciplines act as peer mentors, and can gain an NVQ for mentoring, which is a really positive and useful opportunity. Some prisoners do not want to attend the education centre so, to overcome this, outreach is offered on the wings and also in the segregation unit, which is to be commended. For example, in one week there were about 22 prisoners taking this option, mainly for English and Maths but also some ad hoc courses e.g. Health and Safety. Sport Changes in how sessions are allocated have made for a much fairer system so that all prisoners can attend easily and which aims to prevent prisoners being bullied to give up their sessions to others. £200 was raised for Sports Relief. Chaplaincy During the year the team lost the RC Father and there is now a visiting Father for a shorter number of hours per week. The work of the Chaplaincy should not be under-estimated, as they provide help both within Deerbolt and, as far as possible after release. They have built up a number of contacts outside Deerbolt and beyond the local area to help with resettlement of prisoners on release, which is a difficult time for many prisoners. This is really important work, especially now that significant numbers of prisoners are coming from further afield. Library 14 The Library keeps a good stock of books and responds to requests for specific titles which have increased as a result of the ban on books being sent into prison by families. Deerbolt was awarded The 6 Book Challenge Gold Award which was a tremendous achievement. Change to prison regime does mean that, on occasion, prisoners are unable to attend the library because of lack of staff to escort them. The staff in the Library are very enthusiastic and proactive, arranging group activities and for authors to attend as guest speakers which prove popular with the prisoners. Drama/Music It was disappointing to hear that one of the two tutors had left and not been replaced, which has had impact on the ability of the remaining tutor to organise events, following some very successful events earlier in the year, including a very well received “Holocaust Day” which was a joint venture with the staff in the Library. Section 5.e. Re-settlement The Board is pleased to observe that the whole ethos of the Deerbolt regime is centred on encouraging and developing opportunities that will encourage successful resettlement for prisoners when they are discharged. West Yorkshire Police recently contacted Deerbolt because they had found a number of offenders from their area, who, on past experience, were expected to present further problems on release, had appeared to have turned themselves around. Two police officers visited Deerbolt and subsequently wrote attributing this result to the overall care provided throughout the prison, the wide range of work and education provided and the work of DART. (Drug and Alcohol Recovery Team) DART Two new staff members from NECA working under the umbrella of DART are now delivering longer programmes to prisoners who have been identified by DART as potential candidates. They do a 3 week course for alcohol or a two week for drugs, courses four mornings per week from 8:30 to 12ish. These comprehensive courses cover all aspects of abuse, including the effect on the wider community. DART programmes are now consistent throughout the seven North East prisons, important when prisoners are transferred from prison to prison. One DART member has initiated and is now running steroid awareness sessions, in association with gym staff, who may identify potential problem individuals. An OPEN DAY, held in February on A Wing, further promoted and celebrated the ongoing and highly encouraging success of this small and dedicated team. Shelter 15 A highly successful department (just 1 staff member and the occasional volunteer) which liaises with a wide range of accommodation providers for released prisoners. Of 625 prisoners released YTD, 618 were released to settled accommodation of which in excess of 250 were helped to avoid them being homeless on release. The Key Performance Target for Deerbolt is 90%, they regularly achieve a monthly success of 100% of leavers having settled accommodation, and their YTD figure is over 98%. Shelter are successfully training Peer Mentors at Deerbolt, currently six in number. In 2 Out Is a Christian based organization, open to all faiths, which helps in three areas of Support, Work, Accommodation and Mentoring. They have helped 24 prisoners at Deerbolt this year with some notable successes. A network of mentors is now established and the system is established in other prisons ensuring continuity when transfers occur. Sowing Seeds Run by a former prisoner and a former prison officer, it helps prisoners approaching release to assimilate into society. They visit Deerbolt weekly, seeing up to 8 prisoners regularly. NEPACS A North East based charity which helps to build bridges between prisoners, families and communities, has been doing so for 130 years. Deerbolt has one Family Support Worker and volunteers who help with families on visiting day. Parenting A new course for expectant fathers in prison, including : Stages of Pregnancy Budgeting. (Baby doesn’t need designer nappies) When and Why baby cries The objective is to empower new fathers. Other recent innovations include: NEW FATHER VISITS held in a private and pleasant location over a full afternoon, giving privacy to a new family. The inclusion of a YOUNG SIBLING on visits, an example being a five year old brother. The prisoner does not have to be a father to have a young relative. PHONE CALLS from prisoner to expectant Mum during labour. EXTRA PHONE CALLS around birth time when, for example, no credit is available. (reduces 16 bad behaviour) Assisted Visits Deerbolt is receiving more prisoners from further afield, which makes it hard for families to maintain contact, and the possibility of practical and financial help with visits is not always understood. Recently an entire family were brought, free of charge, from Manchester by minibus to visit a prisoner who was on constant watch. He had had no visits prior to this, as the family could not afford to travel. The process and effort involved in accomplishing this was complicated and time consuming, but the Board are pleased to report that the result was a complete turn round in the prisoner‘s behaviour. Father and Child Visits With new babies up to six months of age, the mother stays throughout the visit, but over six months, the mother leaves after 15 minutes, leaving father and child alone, to bond and do all that is required of a new father (nappies). This is done every six weeks. Liaison between prisoner and family to encourage future visits has been developed further this year. Three very successful FAMILY DAYS are held each year. A further innovative idea from this forward thinking unit, still being developed, is the creation of a FATHERS AREA which could be a complete or part wing populated by new and/ or expectant fathers. Anne Frank The prison hosted The Anne Frank charity display in January. The exhibit took observers from the young girls diary to the holocaust and on to increasingly modern times, such as Martin Luther King, Nelson Mandela and Stephen Lawrence, all demonstrating the continuing themes of racism, intolerance and violence. It was well received by the many prisoners who saw it. Section 5.f. Safer Custody 1. A total of 186 ACCTs were opened during the year: several of them multiples.A number of prisoners have come to Deerbolt from Remand prisons with an open ACCT, and this practice seems to be on the increase. In one case such a prisoner arrived at Deerbolt with no notification of the ACCT. This is a serious failure and of great concern to the Board. 2. The Listener programme continues to work well at Deerbolt. The calibre of young offender performing this role is impressively high. Excellent training for Listeners is provided by Samaritans. 3. In last year’s report the Board expressed concern that the Safer Custody co-ordinators and Admin Staff have difficulty in performing the role effectively alongside their other duties. It results in regular meetings being cancelled and rebooked with corresponding poor attendance. Since the main purpose of the meetings is to coordinate the efforts of different individuals and groups this is evidently counter-productive, and the Board 17 is concerned that there has been no improvement this year. 4. The violence reduction programme has a difficult year, perhaps not surprisingly Section 5.g. Segregation, Care and Separation, Close Supervision 1. 2013-2014 has been a difficult year. Changes in Segregation Unit staff, with a continuous throughput of prisoners, some of whom are very difficult, with demanding behaviour, has put the staff under constant pressure. The Board is pleased to put on record its observation that very high standards have nevertheless been maintained at all time 2. Board Members see all prisoners held in the Segregation Unit on their rota visits. Staff contact IMB by phone, to inform us about special accommodation use, and to alert us to up-coming 72 hour Rule 49 Reviews. 3. A total of 107 Rule 49 reviews were attended by IMB. The number of reviews has increased driven by a greater number of prisoners going into Segregation on Rule 49 and some of them staying longer. This is of concern. 4. The Independent Judge attends Deerbolt once per month and dealt with 171 prisoners. IMB sit in on these adjudications when possible and individual IMB members are invariably very impressed with the professional, expeditious and ultimately fair manner in which the Judge deals with the cases presented to him. 5. It is the observation of the Board that the calibre of prisoners held at Deerbolt, has changed. There appear to be more “poor copers” and more prisoners of a highly unstable and violent nature, and correspondingly fewer middle-of-the -road or “normal” young men. This has meant that more prisoners end up in Separation and Care for short or long periods than used to be the case. The work of the staff in the Segregation Unit is definitely more challenging but Deerbolt Senior management are well aware of this and give the staff their full support. 6. The showers in the Segregation Unit are in a poor state and urgently need refurbishment to meet required hygiene standards 7. The Segregation Monitoring and Review Group (SMARG) meet quarterly with IMB in attendance. In these meeting individual cases are discussed in detail and plans for each Segregated prisoner are developed, with the objective of a return to normal location.. The date and time of the meeting is subject to far too many changes leading to attendance problems. 18 Section 5.h. Residential Services Accommodation Accommodation is provided in nine individual wings, which are set in grounds that are well maintained and provide a pleasant environment for staff and prisons as they move around the prison. Grounds Some grassy areas have been turned into vegetable beds.Problems with rubbish being thrown out of cell windows are addressed. Entrances and Association areas The accommodation wings are generally kept clean and tidy. But some wings are looking tired and could be improved by re painting. Too many notice boards have out of date notices. Serveries They are generally kept in a clean state but it has been observed this year that there have been issues with dishwashers and waste disposal machines leaking water. This poses a problem for maintaining cleanliness and safety. It is not clear why there are delays in repairs to these machines. Showers The board is pleased to note this year that the shower area in D wing has been completely refurbished with individual lockable showers. However the showers in E wing are completely unacceptable lacking any privacy and in poor condition. We understand that there is now the budget to refurbish them and hope this will happen as soon as possible. F wing showers are also in very poor condition with little privacy and urgently need refurbishment to bring them up to an acceptable standard of safety and decency as well. The Board asks that funds are made available to complete the upgrade of F and E wing showers. Exercise Yards These areas are not covered by security cameras and there have been a number of violent incidents in the yards this year. Recycling Efforts are being made to increase the level of recycling in the wings and recycling bins have been introduced. 19 Cells The main complaint heard this year has been a shortage of curtains in the cells. Prisoners have then been making curtains out of any materials they can get hold of including sheets. Graffiti is still present in too many cells. Personal Officers In theory this is an excellent scheme but the Board members find few prisoners seem to know who their personal officer is. Kitchens The food budget has remained unchanged this year at £1.97 per person per day. From this the staff provide 5 choices per meal with a four-week menu cycle, catering for dietary requirements and special events. Key Issues for kitchen staff Breakfasts are now provided as bought in breakfast packs to accommodate staffing requirements. This is at an additional cost of 22p to the food budget, requiring costs to be cut elsewhere in the food budget. Kitchens have also been required to move to providing a sandwich lunch. Again this has proved to be more costly than providing hot meals. It is also more labour intensive to make sandwiches and more difficult to manage quality control of 1000 sandwiches each day. Equipment repairs There have continued to be delays in getting repairs for kitchen equipment causing additional problems for the staff. For example at one point only one Brat pan out of three was working. This meant that the menu had to be changed. Staff report that they spend too long chasing the repair. 3663 Contract Kitchen staff have raised issues with IMB regarding the delivery difficulties they experience with 3663 making substitutes and shortfalls at short notice. They also have some concerns regarding quality, for example poor quality mayonnaise that contributes to the sandwiches. Key Issues for prisoners The overwhelming complaint that IMB have heard about the food this year is the poor quality and quantity of the sandwich lunch. Breakfast packs distributed in the evening leads to some prisoners eating them in the evenings, which leads to a very lengthy gap until lunch the next day. Highlights The use of vegetables grown at the prison has been very successful this year making a positive contribution to balancing the budget. The kitchens and gardens have been 20 able to work in cooperation to maximise the use of the produce. This has been a positive demonstration to the prisoners of There was extremely good feedback on the catering for Ramadan, which was very successful. Some Catering staff changed their shifts to accommodate the schedule. More than 50 prisoners took part and only a handful did not complete the month. The Chaplain considers the feast of Eid was the best the prison had celebrated. Section 6 The Work of the Board The work of the Board in monitoring and observing all aspects of prison life to ensure fair and humane treatment of Prisoners could not be done without not merely tolerance but active support from all members of prison staff in all departments. We remain more than grateful for the co-operation we receive despite the considerable pressures imposed on staff in the present environment. At the end of 2013, John Stoney took over from David Yeadon as Chair, and Peter Fisher took over from Annabel Dobson as Vice Chair. Ann Barmby succeeded Di Peat as Board Development Officer. We are grateful indeed to each Board member who served a period in office and can report that they left the Board administration in good shape. Josephine Carroll retired from the Board and we are extremely grateful for her service. Thanks to recruitment organised by David Yeadon we were pleased to welcome four new members, so that at September 2014 we had 12 active members. A new rota system was introduced, in which two members are on rota each week, instead of two each month. This means that with twelve members each member comes on rota every six weeks instead of every six months, thus reducing the risk of members feeling out of touch during lengthy periods between rota duties. Typically each Board member will visit the prison two or three times in a week when they are on Rota, with every visit typically lasting about 3 hours. In addition, an IMB member is called in to observe when there is an Incident at the prison (e.g. hostage taking, prisoners on roofs etc.). Such occasions happened 3 times in the year under review. The work of the Board is ably supported by our Clerk, Joanne Anderson, who as well as providing administration for all our activities, is an essential mine of information, helping us to know which member of prison staff we should approach to follow up on Prisoners’ problems that come to the Board through the Prisoner Applications system. The Board is extremely grateful for the work Joanne does and the efficient and cheerful way she does it. We appreciate that being IMB Clerk is only one of many important duties she has in the prison, As Chair I want to thank each and every one of my IMB colleagues for their unstinting efforts for the prison and for their support to me in my first year as Chair. 9th February 2015 John Stoney -Chair 21 Section 7. Statistical Appendices 2013/2014 2011/12 2012/13 2013/2014 Recommended Board Complement 14 14 14 Number of Board Members at start of year 9 11 10 Number of Board members at end of year 8 10 11 Number of new members joining during year 1 3 4 Number of members leaving within the year 2 1 3 274 226 296 all meetings 362 310 408 Total number of applications 150 74 101 Total number of Rule 49 Reviews held 122 135 109 Total number of Rule 49 Reviews attended. 117 135 107 Number of attendances to the prison other than Board Meetings Number of visits to the prison including 22 Applications analysis Code Subject Year 2011/1 2 Year Year 2012/3 2013/4 A Accommodation 5 0 0 B Adjudications 8 4 4 C Equality & Diversity (inc religion) 1 1 0 D Education/employment/traini ng inc IEP 19 9 7 E1 Family/visits inc mail & phone 28 10 10 E2 Finance/pay 9 7 6 F Food/kitchen related 1 2 3 G Health related 2 0 1 H1 Property (within current establishment) 4 7 7 H2 Property (during transfer/in another establishment) 5 3 7 H3 Canteen, facilities, Catalogue shopping, Argos 3 0 0 I Sentence related (inc. HDC, ROTL, parole, release dates, re-cat etc) 5 2 9 J Staff/prisoner/detainee concerns inc bullying 8 3 10 K Transfers 22 5 10 L Miscellaneous 30 24 27 Total number of IMB applications 150 77 101 Of total: Confidential Access 1 0 1 23 Year 24