PROFILE Senior Consultant with extensive experience over 13 years focusing on successful SAP R/3 & CRM implementations at a global level with a proven ability to quickly learn new technologies and has business acumen. His SAP experience spans all phases of the Project Life Cycle (GAP Analysis, Planning/ Preparation, Execution, Testing&Validation, Cut-Over/Realization, Stabilization/Post Go-Live Support), Business Process Re-engineering, Post Production Support,Hands on Configuration, Functional Spec design Technical Spec, Building Test Scripts, User Training Skills, ASAP Methodology Experience. Good experience in handling teams from offshore, onsite to give successful delivery of the given solution. Good at studying the client’s business process, advice and develops interfaces to non-SAP systems. Exceptionally skilled in Logistics related configurations and transactions. Strong Project Management skills working on large enterprise projects required. Good experience with work plan development and managing against a work plan, scope mgmt, and good Experience Managing Team. SD-Experience: Extensively good at customizing Sales Order Processing, Customer Master, Pricing Procedures & Billing functions. Extensively worked on special business processes like Third-Party Orders, Contracts, Consignment, Scheduling Agreement, Returns Management Administration (RMA),Revenue Account Determination, and InterCompany Sales. Rich Technical experience in various Data Migration Techniques, interfaces, Idocs, Data Loads. MM-Experience: Worked on Purchasing Process including Purchase Requisition (MRP), Purchase Requisition (Third Party), including Purchase Order (MRP), Purchase Order (Third Party), Purchase Order (Stock and Non-stock), scheduling Agreement, Stock Transport Order. FI-Experience: Extensively worked on interfacing SAP-SD with VERTEX Q (3.1/3.2) Series (TAX External System) .Worked on External Sales and Use Tax System design and implementation with VERTEX and SABRIX.Extensively worked on Solution Manager and ECC6.0X. Trained in Vistex Chargeback Management/Bill back Management /Incentive Management & Rebate Management Non SAP Systems: Model-N CRM (Customer Relationship Management) BPCS (Business Planning and Control System) VISTEX 6.0C : Current version VERTEX Q (External Tax System) LTS (Lot Tracking System) MQSeries (Business Integration) Service-now (On Demand IT Service Management) Professional experience – Summary 2007 June – Till Date SAP Functional Lead/Project Manager, ATMEL Corp (San Jose) 2005 Nov – 2007 May – SAP Functional Lead, Daimler Chrysler (Detroit) 2005 Jan – 2005 Oct - SAP Functional Lead Consultant, Kubota Tractors-IBM (Atlanta) 2004 May – 2004 Dec SAP Lead Consultant, G.E. Silicones (Albany) 2002 Jan – 2004 Jan – SAP SD Consultant, Sing Health (Singapore) 2001 Sept – 2001 Dec – SAP SD Consultant, PSA (Singapore) 2001 Mar – 2001 Aug – SAP SD Consultant, Future Techno Designs (Singapore) 2000 Jun – 2001 Feb – SAP SD Consultant, Raffles Medicals (Singapore) 1997 Nov – 2000 Apr – SAP SD Consultant, Generic Systems (India) Atmel Corp, San Jose, CA Role: SAP SD Functional Lead/Project Manager Projects Involved at ATMEL. CRM- SAP Integration PRICEBOOK MPP( Marketing Promotional Price) Production Support using Solution Manager and Service-now system Ship & Debit Claim Process Project Sales Order Re-Engineering EDI CRM- SAP Integration Responsible in designing interface requirements between SAP R/3 and Model-N (CRM). Responsible in designing and specifications for the Quotation interface between Model N and SAP R/3. Responsible in designing and specifications for the Distributor Contracts (Distributor, Contract Manufacturer and OEM Contracts) interface between Model N and SAP R/3. Responsible in designing and specifications for the Price Book (a.k.a. pricing table or Price Master Data) interface between Model N and SAP R/3. Responsible in designing & specifications of interface requirements for Exchange Rates between Model N and SAP R/3. The primary goal of the interface is to synchronize the appropriate order data between SAP R/3 and Model N. Responsible in designing the interface to send order details to Model-N for opp/reg linkage, quote closure and contract usage. PRICEBOOK & MPP: Responsible in designing and specifications for the PRICEBOOK & Marketing Promotional Price activity. PRICEBOOK is ATMEL’s custom Distributors Price book .Business users would maintain the prices of the parts depending on the market situation (US, EUROPE & ASIA) and this update happens every quarterly. Responsible in converting the entire Distributors book price, Price points & Quantity breaks into different currencies and maintain every quarterly into conditions. Facilities to send DBC to Model N through interface program. Responsible in designing the following Price Point values will be synchronized via the interface ( SAP – CRM): Disti_Cost: Distributor Cost. MFG. Cost: Manufacturing Cost. Field Sales Min (FSM): This is the minimum value Field Sales can utilize. Area Sales Min (ASM): This is the minimum value Area Sales can utilize. PL1 (Product Line1): This is the minimum value for Factory/to a specific product line Re-Pricing Activity for PRICEBOOK: Responsible in designing the Re-Pricing activity for PRICEBOOK (Distributor Book Price & Marketing Promotional Prices). Once new prices are loaded every quarterly then for all the open Sales Order are RE-Priced with new prices loaded into system. Production Support using Solution Manager and Service-now system: Responsible in resolving the tickets in a day-day activity using Service-now system & Solution Manager. This tool would automatically trigger an email to concerned SD distribution list and with Responsible person assigned to this ticket. Tickets would have priority setup as Critical/High/Moderate/Medium/Low. If this ticket is Critical this would be resolved within 4 hours and if this is an HIGH should be resolved in 16 hours. Once they are resolved then IT would test, validate and prepare Integration test document then would pass to Business Users to test, validate and prepare User acceptance test (UAT document) and they would send an approval email to move the change to Production system. We would interact with Business users/End Users in understanding the issue & more on the ticket and them resolving them. Interacting with Users is an On-going process. Tickets Handled: All Sales Process related, Pricing, Picking, Packing, Billing, Intercompany billings, Consignment Process, Stock Transport Orders, and Drop Ship Process. Ship & Debit Claim Process Project: Process that allows distributors to negotiate lower prices than what they paid. When products are shipped to the end customers, distributors will debit Atmel. Daimler Chrysler, Detroit, MI Role: SAP SD Functional Lead Project Phase: Involved in As-Is process, Requirements gathering, Business blueprint, Gap Analysis, configuration, training preparation, Interfaces inventory, Report inventory, functional specifications, data conversion and user acceptance testing. Business Process: ICBS billing System in SAP R/3. The Inter Company Billing System was developed in conjunction with Chrysler’s Accounting and Material Procurement System (CHAMPS). Both CHAMPS and ICBS process Intracompany /Intercompany shipments, Public Sales, Non productive sales and By-Product Sales. These Systems control the flow and accounting of material shipment transactions from manufacturing and assembly locations. Worked in Configuring Order to Cash (OTC) process involving from Sales Order, Delivery creation and Invoice creation. Responsible in creating Inter-Company Stock Transfer, since business needs stock to be transferred from one company to the other company. Configured BOM considering every possible combination of manufacturing parts for cars, Sales Orders with Inter Company pricing between countries like USA, Canada and Mexico. Designed interfaces for exporting data from legacy systems like CHAMPS, MPCS(Manufacturing product cost systems), SCAT(standard cost assembly tracking system), Configured Credit and Debit memos for error resolutions, partner functions, Scheduling Agreements, Contracts, Copy controls. Configured Credit Management (Static and Dynamic) at different levels, Availability Check (ATP), Billing blocks at different levels. Worked on Vertex Q Series Sales and Use Tax System consisting of the tax engine and the Vertex tax tables to be the external system for sales and use tax calculation. Worked on tax setup rules, exceptions for US Sales Tax, Use Tax, Canadian GST, and Provincial taxes will be maintained in the Vertex Tax Decision Maker (TDM). Conducted Workshops on SAP Training material, Tax rules, Tax Register to Users. Kubota Tractors, Atlanta, GA Role: SAP R/3 Lead Consultant Project Phase: Involved in As-Is process, Requirements gathering, Business blueprint, Gap Analysis, configuration, training preparation, Interfaces inventory, Report inventory, functional specifications, data conversion and user acceptance testing. Business Process: KTC (Kubota Tractor Corporation) is a Sales company, some of materials like Tractors and Tires are received by KTC from Japan. KIE-BPCS (Kubota Industrial Equipment), will internally manufacture for Implements i.e. Front –End Loader, Back-End Loader and batteries. Responsible in preparing estimation of a project and preparing release notes of the project. He also handled teams from offshore, onsite to give successful delivery of the given solution. Responsible in imparting Training / Knowledge transfer to core team members and Help Desk Team for Post Implementation Support Responsible in providing direction and mentoring to the team as well as managing client relationships. Responsible for planning, leading and actively participating in the design, configuration and testing of SAP/SD and integration to multiple modules. Worked in Configuring Order to Cash (OTC) process involving from Sales Order, Delivery creation and Invoice creation. Configured Pricing for Inter company stock transfer, Credit checks, Partner determination, Contracts, Back Order Processing, Availability Control (ATP) and Copy Controls. Customization of Pricing Procedure (by using the Exclusion Groups) – new Condition types and new Access sequences are created to exactly match the business requirements. Configured Copy Control for Value Contract and Controlled Availability Check for Back Order Processing. Configured Credit Check during the time of Sales Order, however if credit check fails, the sales order will be created in “Hold “Status i.e. there is no Production Order, no delivery, no Post Goods Issue, and no Billing document. Customization of Material Determination (Outcome A and B options): To cater for Substitutions and Non-availability situations Involved in customization for creating Invoices, Pro-Forma Invoices and Credit & Debit memos, deliveries, picking, shipment, goods issue. Configured special sales orders (third party consignment and service order), item categories, deliveries, pricing. Configured new shipping points, shipping point determinations to carry out shipping activities such as delivery, picking, packing, goods issue & configured different shipping types, routes , transportation planning points for transportation activities. Maintained and customized price reports and created new fields for reporting criteria. Customized by providing technical specifications for user exits to ABAP programmers. Responsible for ensuring each reported problems are resolved in a timely manner, tracked according to standards, and escalated as appropriate. G. E. Silicones, Albany, NY Role: SAP R/3 Lead Consultant Project Phase: Involved in As-Is process, actively involved in transforming the business from the legacy system to SAP ,Requirements gathering, Business blueprint, Gap Analysis, Configuration, Training preparation, Interfaces inventory, Report inventory, Functional specifications, Responsible in preparing estimation of a project and preparing release notes of the project. Business Process: GE Silicones is a major producer of Silicones. The business process includes, On the basis of dealer orders, Sales Orders are created with variant configuration functionality. With this facility BOM will be exploded Responsible in preparing estimation of a project and preparing release notes of the project. He also handled teams from offshore, onsite to give successful delivery of the given solution. Responsible in imparting Training / Knowledge transfer to core team members and Help Desk Team for Post Implementation Support. Responsible in providing direction and mentoring to the team as well as managing client relationships. Responsible for planning, leading and actively participating in the design, configuration and testing of SAP/SD and integration to multiple modules. Created Sales Orders with variant configuration functionality. With this facility BOM will be exploded. This Sales Order can be changed till cut off time. Sales Order are saved, it has to undergo credit checks, if passed there will be a production order created automatically in the system. Based on the material strategy group settings in the material master, this production order is to be confirmed and then passed for internal manufacturing products such as Silanes, Resins, Dimethyl fluids etc. Implemented “Scheduling agreements” to deliver different order items under different periods to ensure that the total project items are progressively handled. Customization of Pricing Procedure (by using the Exclusion Groups) – new Condition types and new Access sequences are created to exactly match the business requirements. Pricing procedure was optimized by deleting those pricing elements (in the procedures) and condition tables (in access sequences) that are not needed to address the business scope. Customization of Material Determination (Outcome A and B options): To cater for Substitutions and Non-availability situations. For Rush orders ‘Outcome B’ was adopted. For substitution reasons “Availability 0004” option, the MRP indicator was set to the alternative material with least RLT to achieve quick turnaround time in order execution. Created Material Listing / Exclusion, Item proposals, Multi-level BOMs, Back Order processing, created Reports to view and analyze the performance figures in multiple currencies concurrently in one screen Sing Health (Singapore) Role: SAP SD Functional Consultant Project Phase: Leading sales team through the process of system requirements, design and configuration to successfully implement SAP on time and within budget. Configuration included setting up the entire Customer Order Management cycle from quotation to invoicing. The configuration consisted of: Definition and assignment of the Sales Area, Pricing, Account Assignment, Credit/Risk Management, Automatic Credit Control, Output determination, Text Control, Sales Order types, Contracts, Copy Control, Shipping Point Determination, Billing, and the SIS set-up for reports. Business Process: Sing Health is a major health care institution. It is a network of Hospitals, Specialty Clinics and Primary health care Clinics. The main idea was to upgrade the SAP R/3 version from 3.1 to 4.6B to enhance the System Performance. Singapore Port Authority, PSA (Singapore) Role: SAP SD Functional Consultant Project Phase: Involved in As-Is process, Requirements gathering, Business blueprint, Gap Analysis, configuration, training preparation, Interfaces inventory, Report inventory, functional specifications, data conversion ,user acceptance testing . Involved in the Order to Cash management Future Techno Designs (Singapore) Role: SAP SD Functional Consultant Project Phase: Involved in As-Is process, Requirements gathering, Business blueprint, Gap Analysis, Configuration, training preparation, Interfaces inventory, Report inventory, functional specifications, data Conversion, user acceptance testing. Designed and configured organizational structures, order to cash, contract management, customer master, make to order processing, order fulfillment and some delivery processing. Raffles Medicals (Singapore) Role: SAP SD Functional Consultant. Raffles Health is a major health care institution. It is a network of Hospitals, Specialty Clinics and Primary health care Clinics. He configured the SD and MM modules for development of an SAP certified barcoding solution. He was involved in the conceptual design, configuration, test, data conversion and go live support. He conducted training, wrote design documents, user manuals and user procedures. He supported go live environment to 20 users. Generic Systems (India) Role: SAP SD Functional Consultant. He was responsible for all IMG configurations and testing in the SD Module. HP is a technology Solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small and medium businesses. The Company implemented SAP for the Services area of their business.