IU Fax Service
Mark Spencer
UITS
UNIVERSITY INFORMATION
TECHNOLOGY SERVICES
IU Fax Service - Outbound
• Available to anyone with an IU network
ID at https://fax.iu.edu using CAS
authentication.
• Can send Microsoft Word or Adobe PDF
documents
IU Fax Service - Inbound
• Fax numbers are associated with network
ID/email address
• Email notification with download URL is sent
once fax is received.
• Faxes are received in Adobe PDF format
• Send request to commreq@iu.edu
IU Fax Service - Group Faxing
• When several people in group share number for
inbound faxes
• Fax numbers are associated with and ADS
security group along with a network ID/email
address.
• Email notification, also accessible via
https://fax.iu.edu
Group faxing link
What’s New with UniCom
Matt Dixon
Jennifer Van Horn
UITS
UNIVERSITY INFORMATION
TECHNOLOGY SERVICES
Completed Migration to Lync
• 2 Options now available with Lync:
o UniCom Basic
o UniCom Enterprise Voice
• Plan to Decommission Communicator
2007 by November 1, 2011
• Deploying Lync to regional campuses
PBX
PBX
IUPUI
pool-iupui
PBX
IUN
Std Edn
Std Edn
GW
GWs
GW
PSTN
PSTN
File
Share
PBX
Mediation
Servers
PSTN
IUSB
IUK
Std Edn
IUB
GW
PSTN
pool-iub
PBX
E-911
Service
PBX
GWs
IUE
Std Edn
GW
PSAP
PSTN
Rev.
Proxy
WAN
PSTN
(MPLS)
PBX
IUPUC
Directors
Std Edn
Internet
03/11/10
A/V Conf.
Archiving,
Monitoring,
Edge & File Share Exchange
UM
Servers
External and
Federated Lync
Clients
GW
PSTN
PSTN
PBX
IUS
Std Edn
Indiana University
Lync 2010
Topology
GW
UITS Total UniCom Users
Campus
Basic
Enterprise Voice
Campus Total
Bloomington
158
467
625
Columbus
11
1
12
East
7
1
8
IUPUI
91
164
255
Kokomo
13
11
24
Northwest
45
1
46
South Bend
26
1
27
Southeast
38
1
39
Total
389
647
1,036
Overall IU Total UniCom Users
Campus
Basic
Enterprise Voice
Campus Total
Bloomington
5,174
1,032
6,206
Columbus
96
1
97
East
132
2
134
IUPUI
2,411
837
3,248
Kokomo
286
16
302
Northwest
177
1
178
South Bend
158
1
159
Southeast
319
1
320
Total
8,753
1,891
10,644
Redesigned Lync Client
Key Features
•
•
•
•
•
•
•
•
Contact Cards - Pictures
Activity Feeds
Frequent Contacts
Conversation View
7 Ringtones
Check Call Quality
Call Park
Integration with MS Office 2010
Enhanced 911
Coming Soon
• Location awareness database
• 911 Enable – E911 provider that
validates the address with a particular
number and hands off the location to the
PSAP (Public Safety Answering Point)
LSP Lync Self-StudyTraining
• Equipment
• Lync Installation
• GPO Install
• Complex Software Installation – SCCM 2007
• Lync 2010 Setup Command-Line Switches
• Using Lync
https://itps.iu.edu/lsponline/blogs/documentation
/archive/2011/09/12/microsoft-lync-installationmethods.aspx
Collaboration Technologies
Steve Egyhazi
Chris Golden
James McGookey
UITS
UNIVERSITY INFORMATION
TECHNOLOGY SERVICES
Mission Statement
“The mission of the CT unit is to chart a
bold new direction for collaboration
technologies that extends far beyond our
existing models. This new structure
will bring service owners and support
providers together, enabling
comprehensive strategic planning for
the use and integration of collaborative
technologies across user groups.
Mission Statement - continued
The new unit will have a close working
relationship with Classroom Technology
Services and the Instructional Technology
Systems and Services unit of LT. The CT
unit will also assume responsibility for
supporting the current set of collaboration
technologies, which includes Tandberg
video, Cisco Telepresence, Adobe
Connect, and video streaming.”
Telepresence
Telepresence
• Cisco TP Solution
• 13 rooms throughout IU system
• Connectivity to other universities and
external organizations through NLR and
commercial carriers
• Interoperability with H.323/SIP
videoconferencing systems in Q4
Videoconferencing
Videoconferencing
•
•
•
•
Continued growth in HD room systems
Ad Hoc conference service: “22xxx”
Microsoft Lync compatibility
MOVI videoconferencing software
Adobe Connect
Adobe Connect
•
May 2011: IU Connect servers were upgraded to Connect 8
•
Improved audio/video, text chat, meeting layout management
•
Simplified, more intuitive user interface
•
Additional supported file formats (PDF, PPTX, PNG, MP4,
PPT, JPG, FLV, SWF)
•
Integration with phone and videoconferencing systems
•
iOS & Android support for meeting participants
Adobe Connect
Adobe Connect Mobile
for Android
Connect Mobile
for iPhone/iPad
Cisco Telepresence Movi
Cisco Telepresence Movi
• PC/Mac software solution
• Compatible with standard
videoconferencing systems
• High-definition video quality with
inexpensive USB webcams
• Screen/Content sharing (H.239)
• Mobility!
Cisco Telepresence Movi
PCVC
• Personal Computer for Video Conferencing
• Concept: Use standard PC as conferencing
device instead of proprietary hardware
• Surge of incompatible conferencing
applications: Microsoft Lync, H.323, Adobe
Connect as well as Skype, WebEx, etc.
• PC is only common platform for these apps
PCVC
PCVC
PCVC
CT’s Smorgasbord
•
•
•
•
•
Mix-n-Match
Videoconferencing to streaming
Adobe Connect & phone bridge
Helpdesk Support – call 6-2020!
Coupons available, just ask us