19th International Product Development Management Conference June 17-19, 2012 Manchester Business School Manchester, U.K. Program Version 3 Sunday June 17, 2012 17.0019.00 Welcome Reception: Manchester Museum. Welcomes by Professors Michael Luger (Director, Manchester Business School), Christer Karlsson and Helen Perks Monday June 18, 2012 Conference day 1 07.4508:45 08:4509:15 Registration: University Place lobby 09:1510:30 Keynote addresses: 10:3011:00 Coffee break: University Place, Eats Restaurant Opening & Welcome : University Place, Theatre A Chairman of the Organizing Committee: Professor Christer Karlsson Local Host and Conference Chairperson: Professor Helen Perks Introduction to Innovation at the University of Manchester: Professor Luke Georgiou, Vice-President, Research & Innovation Director, University of Manchester Delivering Innovation in a Global Corporation, John McLean , Vice President, IBM WebSphere Development and Hursley Laboratory Director Transformational Routines: an Oxymoron? Professor Gina Colarelli O’Connor, Rensselaer Polytechnic Institute, New York, US Parallel sessions: MBS East Monday 11:0012:30 Room : Room : Room : Room : Room : Room : Room : Room : Theme C.Product/service development strategy & performance Theme G.Networks and alliances in product/service development Theme I.Product/service development process Theme A.Organizing for product/service development Theme P.Emerging methodologies in innovation management research Theme N.Open innovation Theme E.Creativity and design management and business performance Theme C.Product/service development strategy & performance Abbie Griffin Paul Coughlan Erik-Jan Hultink John Christiansen Jose Luis Munuera Koenraad Debackere Tom Hustad OPEN INNOVATION AND CROWDSOURCING IN SMALL TO MEDIUM SIZED ENTERPRSES. BREAKING THE DILEMMA BETWEEN ROBUSTNESS AND GENERATIVENESS ; AN EXPERIMENTAL ASSESSMENT OF SERVITIZATION: INNOVATION ISSUES FACED BY MANUFACTURING FIRMS DEVELOPING SERVICE OFFERINGS TRACK CHAIRS: Tommaso Buganza PERFORMANCE MEASURES AND SUSTAINABILITY STRATEGIES IN NEW PRODUCT DEVELOPMENT MANAGEMENT: AN EMPIRICAL STUDY THE ROLE OF ORGANIZATIONAL KNOWLEDGE INTEGRATORS IN LARGE R&D PROJECTS BULATHSINHAL A NADIKA METTE PRÆST MANAGING CREATIVITY FOR ABSORPTIVE CAPACITY: HOW ORGANIZATIONS ADOPT OPEN APPROACH TO INNOVATION COKPEKIN ÖZGE THE ROLE OF SOCIAL CAPITAL IN INTERNAL KNOWLEDGE ACQUISITION: A QUANTITATIVE STUDY OF NEW PRODUCT DEVELOPMENT KNOWLEDGE CREATION IN CLINICAL PRODUCT DEVELOPMENT MANAGEMENT RESEARCH KARLSSON ANDERSON ROBERT WILLIAM NURAN ACUR, GIANNETTI RICCARDO ALESSANDRO MARELLI TENSIONS AND INTERPRETIVE PROCESSES IN SUSTAINABLE NEW PRODUCT DESIGN: A MULTI-LEVEL PERSPECTIVE ANDRIOPOULO S CONSTANTINE ADAM LINDGREEN, MANTO GOTSI, FRANCOIS MAON Monday 11.0012.30 continue d STRATEGY ARCHETYPES OF COLLABORATIVE INNOVATION: THE MEDIATING ROLE OF STRATEGIC ORIENTATION TOWARDS INNOVATION BADER KAROLINE ELLEN ENKEL TEAMS ABDOLLAHI SHAHPAR KNUDSEN CHRISTER MARTIN SKÖLD JONATHAN CORNEY A NEW SOFTWARE DESIGN SUITE ARRIGHI PIERREANTOINE PASCAL LE MASSON BENOIT WEIL FROM ECOLOGY TO MANAGEMENT SCIENCES : TOWARDS A MODELING OF THE DYNAMICS OF STAKEHOLDERS IN AN INNOVATING ECOSYSTEM AGOGUE MARINE ELSA BERTHET, SOPHIE HOOGE COLLABORATIVE IDEATION PERFORMANCE INVESTIGATING INTERACTION PATTERNS AND COMPOSITIONS IN GLOBAL DISTRIBUTED IDEATION BJÖRK JENNIE MATS MAGNUSSON MAGNUS KARLSSON DOES SERVICE INNOVATION MIRROR PRODUCT INNOVATION PROCESS? A MULTIMETHOD STUDY WITH SUCCESSFUL SERVICE INNOVATION EVIDENCE FROM TURKEY BERBER AYKUT ISIL PEKDEMIR YASEMIN SEN YASIN ROFCANIN PATENT-BASED NPD: THE CASE OF STMICROELECTRONIC S CESARONI FABRIZIO ALBERTO DI MININ ANDREA PICCALUGA BROKERAGE BY A PROJECT MANAGER ACROSS A NEW PRODUCT DEVELOPMENT PROJECT BRØDE JEPSEN LISBETH ANNA LUND JEPSEN PERTTU DIETRICH COLLABORATING WITH PROFESSIONAL SERVICE FIRMS FOR IMPROVING STRATEGIC DECISIONMAKING CALABRETT A GIULIA GERDA GEMSER NACHOEM WIJNBERG PAUL HEKKERT A REVIEW OF LONGITUDINAL RESEARCH IN THE PRODUCT INNOVATION FIELD, WITH DISCUSSION OF UTILITY AND CONDUCT OF SE QUENCE ANALYSIS PERKS HELEN MARGARET DEBORAH ROBERTS STATE OF THE ART: THE USE OF CASE STUDIES IN INNOVATION MANAGEMENT RESEARCH RICHTNER ANDERS KEITH GOFFIN PÄR ÅHLSTRÖM THE ROLE OF PUBLICLY-FUNDED COLLABORATIVE PROJECTS IN IMPLEMENTING OPEN INNOVATION COLOMBO GABRIELE PAOLO LANDONI ROBERTO VERGANTI ENRICA MONTICELLI REWIRING EMPLOYEES THROUGH INNOVATION COMMUNITIES INVESTIGATING THE ANTECEDENTS OF SOCIAL CAPITAL DUMBACH MARTIN FRANK DANZINGER KATHRIN M. MÖSLEIN MEASURING CUSTOMER EXPERIENCE QUALITY IN SERVICES BELTAGUI AHMAD MARINA CANDI, JOHANN RIEDEL DESIGN THINKING AS A CATALYST FOR INNOVATION LIMA FILIPE FERNANDES ANTONIO STORY VICTORIA RADDATS, CHRIS BURTON, JAMIE ZOLKIEWSKI, JUDY RESTRAINING FACTOR OF MODULARIZATIO N IN AUTOMOBILE DESIGN YOSHIKAWA HIDEKI SHUZO FUJIMURA TECHNOLOGY ACQUISITION IN FAMILYCONTROLLED FIRMS: A LONGITUDINAL ANALYSIS OF SPANISH MANUFACTURING FIRMS FRATTINI FEDERICO JOSIP KOTLAR, ALFREDO DE MASSIS, MATTIA BIANCHI, HANQING FANG 12:3013:30 13.3014.15 Lunch: University Place, Eats Restaurant Keynote Address: University Place, Theatre A A progress report on democratizing innovation, Eric von Hippel, T Wilson Professor of Innovation Management and Professor of Engineering Systems, MIT, USA. Parallel sessions: MBS East Monday 14:3015:30 Room : Room : Room : Room : Room : Room : Room : Room : Theme C.Product/service development strategy & performance Theme F.Product/service development in a global context Theme I.Product/service development process Theme D.Leadership & creativity in product/service development Theme K.Marketing,users and product/service development Theme N.Open innovation Theme M. Product/service development in SMEs Keith Goffin Faith Hatani Ann Ledwith Andrew James Christer Karlsson Tomoko Kawakami Theme E.Creativity and design management and business performance, O. Teaching innovation Koenraad Debackere EMPIRICAL INVESTIGATION OF AGILE PROJECT MANAGEMENT PRACTICES, ENABLERS AND COMPETENCES IN INNOVATIVE NPD ENTERPRISES UNDERSTANDING THE MYTHS ABOUT CREATIVITY INTERNAL WORK & EXTERNAL IMAGE HOW MARKETING DEPARTMENTS AND EXTERNAL DESIGN AGENCIES COLLABORATE IN THE NPD PROCESS: A DYADIC APPROACH DESIGN FOR EMOTION: AN ANALYSIS OF SMES IN THE IRISH CREATIVE INDUSTRY TOWARDS A FRAMEWORK OF SUCCESS FACTORS FOR CLINICAL TRIALS BUONANSEGN A ERIKA SØREN SALOMO ANJA M. MAIER JASON LI-YING CARSTEN SCHULTZ PRODUCT INNOVATION AND FOREIGN COMPETITION: A REAL-OPTION PERSPECTIVE FISCH JAN HENDRIK EMANUEL VARGA CONFORTO EDIVANDRO FABIAN ARIEL SALUM SÉRGIO LUIS DA SILVA DANIEL CAPALDO AMARAL RAONI HENRIQUE DE FARIA PEREIRA LUIZA GRISOLIA OLIVEIRA NETTO SOARES LUIS FERNANDO MAGNANINI DE ALMEIDA LINSE CHARLOTTA ANNA JERBRANT NEW PRODUCT SUCCESS THROUGH EXPERIENTIAL AUGMENTATIO N CANDI MARINA MARIELLE CREUSEN GERDA GEMSER ALLIANCE PORTFOLIO DIVERSITY AND PRODUCT INNOVATION DIVERSITY: TOWARD A CAPABILITY-BASED PERSPECTIVE FAEMS DRIES ULRICH LICHTENTHALE R HEMONNETGOUJOT AURELIE MANCEAU, DELPHINE Roberto Verganti CORMICAN KATHRYN MAEBH COLEMAN Monday 14.3015.30 Continued PERFORMANCE IMPLICATIONS OF MARKET ORIENTATION AND INNOVATION ORIENTATION IN NEW SERVICE DEVELOPMENT: THE ROLE OF SERVICE CHARACTERISTICS. HOW DIVERSITY MANAGEMENT PRACTICES INFLUENCE INTERNATIONAL INNOVATION TEAMS LETTICE FIONA E. MUSTAFA OZBILGIN CALABRETTA GIULIA TOR W. ANDREASSEN 15:3016:00 BOUNDARYSPANNING EMPLOYEES’ DEEPENING AND BROADENING CUSTOMER KNOWLEDGE IN NEW SERVICE DEVELOPMENT THE DELICATE COEXISTENCE OF STANDARDIZED WORK ROUTINES AND INNOVATION LUND KATARINA MATS MAGNUSSON PERCEPTION AND VALUE OF USERGENERATED BRANDS – CONSUMERS APPRECIATION OF BRAND ORIGIN DENNHARDT SEVERIN DA MOTA PEDROSA ALEX VERA BLASEVIC BRAND LOYALTY AND ITS IMPACT ON CONSUMERS’ INNOVATION COMMUNITY ENGAGEMENT FÜLLER JOHANN KATJA HUTTER JULIA HAUTZ LEARNING ENVIRONMENTS AND PEDAGOGICAL MODEL OF AN ENGINEERING DESIGN DEGREE PROGRAM TORCATO RICARDO ANTONIO GOMES, RICARDO TORCATO, SORAIA ALA, VERA AFREIXO LIVING LABS: A NEW APPROACH TO INVOLVE USERS FOR INNOVATION DELL'ERA CLAUDIO PAOLO LANDONI Coffee break: MBS East Parallel sessions: MBS East Room : Room : Room : Room : Room : Room : Room : Room : Theme C.Product/service development strategy & performance Theme G.Networks and alliances in product/service development Theme B.Knowledge and IT resources in product/service development Theme A.Organizing for product/service development Theme K.Marketing,users and product/service development Theme P.Emerging methodologies in innovation management research Theme H.Radical product/service innovation Theme M. Product/service development in SMEs Khaleel Malik Christer Karlsson Antonio Fernandes Gina Mcnally Monday 16:0017:30 FORMAL INTELLECTUAL PROPERTY ACTIVITIES AND FIRM PERFORMANCE: DOES FIRM SIZE MATTER? FAEMS DRIES PETRA ANDRIES Pascal Le Masson REPAIRING TRUST IN INTERORGANIZATIONAL PRODUCT DEVELOPMENT COLLABORATIONS BRATTSTRÖM ANNA MARTIN CARLSSONWALL MAGNUS MÄHRING Silvia Massini THE EFFECT OF INFORMATION TECHNOLOGY TOOL USE FREQUENCY ON NPD TASK PROFICIENCY: AN NPD PHASE-BASED EMPIRICAL TEST DURMUSOGLU SERDAR GLORIA BARCZAK TOMOKO KAWAKAMI INTUITION IN FUZZY FRONT END DECISION MAKING: A THEORETICAL FRAMEWORK AND RESEARCH AGENDA ELING KATRIN ABBIE GRIFFIN FRED LANGERAK PAY ATTENTION TO (DESIGN) DETAIL DESIGN VARIATIONS AND COMMERCIAL SUCCESS OF PRODUCTS FRITZMANN KATRIN KATRIN TALKE USING A PROCESSUAL CASE STUDY TO REVEAL IMPLICATIONS FOR MANAGING NPD PROCESS: AN EMPIRICAL STUDY CHOU HSIN-HUI Erik-Jan Hultnik John Christiansen WHEN MEANING DRIVES INNOVATION - A STUDY OF INNOVATION DYNAMICS IN THE ROBOTIC INDUSTRY HOW PRODUCT ADVANTAGE INFLUENCES NEW PRODUCT PERFORMANCE IN SMES: AN EMPIRICAL INVESTIGATION. ÖBERG ÅSA ROBERTO VERGANTI HEALY BRIAN DR. ANN LEDWITH DR. MICHELE O' DWYER EXPLORING THE IMPACT OF R&D OUTSOURCING ON PRODUCT INNOVATION PERFORMANCE: AN EMPIRICAL ANALYSIS ON SPANISH MANUFACTURING FIRMS FRATTINI FEDERICO CROCE, ANNALISA, MATTIA BIANCHI, ANTHONY DI BENEDETTO Monday 16.0017.30 continued THE IMPACT OF WORD-OF-MOUTH, INFORMATION CREDIBILITY, AND NETWORK EXTERNALITIES ON THE PERCEIVED USEFULNESS OF AN INNOVATION KAWAKAMI TOMOKO MARK E. PARRY, KAZUHIRO KISHIYA 20:0023.00 OVERCOMING THE DARK SIDE OF TEAM EXPERIENCE AND TECHNOLOGICAL TURBULENCE IN CUSTOMER INVOLVEMENT PROJECTS: THE ROLE OF LEAD USERS CARBONELL PILAR ANA I RODRIGUEZESCUDERO KNOWLEDGE SHARING, IDIOSYNCRATIC INVESTMENTS AND RESOURCE COMPLEMENTARITY IN EUROPEAN MACHINE TOOL BUYER-SUPPLIER RELATIONSHIPS. EFFECTS ON INNOVATIVENESS AND PERFORMANCE CHARTERINA JON IMANOL BASTERRETXEA JON LANDETA JON BARRUTIA MOTIVATIONAL AND ENVIRONMENTAL INFLUENCES ON THE ABSORPTION OF EXTERNAL, TECHNOLOGICAL KNOWLEDGE AND INNOVATION GERSTLBERGER WOLFGANG ALEX DA MOTA PEDROSA CLAUDIA JASMAND IAN STAMPE AN INVESTIGATION OF CONCEPT GENERATION IN FACE-TO-FACE, VIRTUAL, AND HYBRID TEAMING SITUATIONS KAHN KENNETH EXPLORING FRONTLINE EMPLOYEES AS A DRIVER FOR SERVICE INNOVATION ENGEN MARIT PETER MAGNUSSON HOW IS SERVICE INNOVATION ORGANIZED IN KIBS-FIRMS? TOWARDS A TYPOLOGY OF SERVICE INNOVATION PRACTICES JAAKKOLA ELINA HALLIN, ANETTE , ANNA JERBRANT Conference dinner: Whitworth Hall Pre-dinner cash bar available at Christies Bistro (next to Whitworth Hall) from 19.15 WE MADE IT! DOES CUSTOMER CODESIGN ENHANCE CUSTOMERPRODUCT ATTACHMENT AND CUSTOMERCOMPANY IDENTIFICATION? GRISSEMANN URSULA KARIN TEICHMANN NICOLA STOKBURGERSAUER WHAT REALLY HINDERS INNOVATION ADOPTION – EXPLORING COGNITIVE AND SITUATIONAL RESISTANCE TO INNOVATIONS HEIDENREICH SVEN DETERMINING CUSTOMER NEEDS USING THE EMERGING RESEARCH METHODOLOGIES SZWEJCZEWSKI MAREK KEITH GOFFIN, DAVID BAXTER THE CHALLENGES OF "STICKING TO THE PLAN" IN THE SERVICE INNOVATION PROCESS VON KOSKULL CATHARINA TORE STRANDVIK CORPORATE SOCIAL RESPONSIBILITY AS A CATALYST OF INNOVATION CAPABILITIES COSTA CLAUDIA BICHO, MARTA, PAULA HORTINHA THE INTERPLAY OF TECHNOLOGICAL CAPABILITIES AND ORGANIZATIONAL PRACTICES IN HIGHLY UNCERTAIN ENVIRONMENTS A COMPARATIVE CASE STUDY OF THE DEVELOPMENT OF ADSL GEERTS ANNELIES KLAASJAN VISSCHER, PETRA DE WEERDNEDERHOF, BART VAN LOOY TECHNOLOGICAL INNOVATION CAPABILITIES IN SME'S:A SYSTEMATIC REVIEW OF THE LITERATURE MUSTAFFA BAKRY FARIDAH NURAN ACUR, KEPA MENDIBIL No Presentation Tuesday June 19, 2012 Conference day 2 Parallel sessions: MBS East Room : Room : Room : Room : Room : Room : Room : Theme C.Product/service development strategy & performance Theme G.Networks and alliances in product/service development Theme I.Product/service development process Theme A.Organizing for product/service development Theme K.Marketing,user s and product/service development Theme N.Open innovation Gloria Barczak Pascal Le Masson Gina Mcnally Claus Varnes Tomoko Kawakami Tom Hustad Theme E.Creativity and design management and business performance Soren Solomo DEFINING AND DESIGNING PRODUCT SERVICE SYSTEMS Tuesday 9.00-10.30 KUIJKEN BRAM GERDA GEMSER NACHOEM WIJNBERG JEROEN VAN ERP SUPPLIER INTEGRATION AND NPD IN DIFFERENT DEVELOPMENT CONTEXTS: INTO THE ABYSS DONMEZ MEHMET PAUL COUGHLAN, MARIE KOULIKOFFSOUVIRON DESIGNING SERVICES WITH MODEL-BASED METHODS TEIXEIRA JORGE - LIA PATRÍCIO LEONEL NÓBREGA LARRY CONSTANTINE RAYMOND P. FISK THE ROLE OF THE SALES FORCE IN NEW PRODUCT FORECASTING: PRELIMINARY RESULTS FROM A CROSS-INDUSTRY SURVEY KAHN KENNETH FRANK FRANZAK EMOTIONAL MEASUREMENT IN NEW PRODUCT DEVELOPMENT A CASE STUDY IN THE CAR INDUSTRY HERBETH NATHALIE FLORENCE CHARUEDUBOC DELPHINE MANCEAU DEMOCRATIZING STRATEGY: WHAT STRATEGISTS CAN LEARN FROM INNOVATION MANAGERS MATZLER KURT DANIEL STIEGER, JOHANN FÜLLER COMPLEX ADAPTIVE SOCIOTECHNICAL SYSTEM (CASS) – AN APPROACH FOR CAPTURING AND ANALYZING COMPLEXITY IN NPD KALLENBO RN OLIVER FLORIAN A. TÄUBE DEVELOPING COLLABORATIVE PRODUCT DEVELOPMENT CAPABILITIES: THE CASE OF FAST FASHION OPEN INNOVATION: WHAT INTERNAL IMPACT AFTER A FEW YEARS FABBRI JULIE DELPHINE MANCEAU MAHNKE VOLKER YEN TRAN EXPLORING SERVICE INNOVATION: AN ORGANIZATIONAL ROUTINE-BASED PERSPECTIVE ERRICHIELL O LUISA FRANCESCO ZIRPOLI GIULIO MAGGIORE VALIDATING AND REFLECTING ON MARKET INFORMATION PROCESSING IN REALLY NEW PRODUCT DEVELOPMENT: WHEN TO USE WHAT OUTBOUND TEAM STRATEGY KOK ROBERT ARMAND SMITS RAJA JAWWAD DOROTA BOURNE, KEITH GOFFIN, MEHMET CAKKOL, MARK JOHNSON MODELLING THE PRODUCT DEVELOPMENT PROCESS TO UNDERSTAND DECISION MAKING IN REAL PROJECTS: THE RIM CASE STUDY SHARING KNOWLEDGE: EXAMINING THE ROLE OF PRODUCT DESIGN BRIEFS IN CROSSFUNCTIONAL NEW PRODUCT DEVELOPMENT UTILITARIAN, HEDONIC AND PSYCHOLOGICA L DRIVERS OF NEW PRODUCT ADOPTION. THE CASE OF EBOOK READERS TORCATO RICARDO RICARDO J. SANTOS, MADALENA M. DIAS, PARKMAN IAN KEVEN MALKEWITZ, GERARD ATHAIDE, RICHARD Tuesday 9.00-10.30 continued ESTIMATING PRODUCT AND TECHNOLOGY DEVELOPMENT PERFORMANCE AND FUTURE OPTIONS AFTER PROJECT COMPLETION MARTINSUO MIIA PETRI No presentation IDENTIFYING KEY ATTRIBUTES OF SOLUTIONS: SATISFYING CUSTOMER NEEDS AND UNDERSTANDIN G THE RELATIONAL DYNAMIC RODRIGUE Z PINTO JAVIER CARMEN ANTÓN MARTÍN CARMEN STUDYING THE SOLVER’S MOTIVATION IN PARTICIPATING TO A CONTEST: THE CASE OF UNIVERSITY CONTESTS PELLIZZONI ELENA BUGANZA TOMMASO, COLOMBO GABRIELE DISENTANGLING OPEN INNOVATION PRACTICES, THE USE OF INTERORGANIZATIONAL RELATIONSHIPS AND THEIR MUTUAL IMPACT ON INNOVATION PERFORMANCE PRAEST KNUDSEN METTE ANA LUIZA DE ARAUJO THE ROLE OF PREDEVELOPME NT ACTIVITIES AND TEAM CHARACTERISTI CS IN SME’S NEW PRODUCT PERFORMANCE MORENOMOYA MARÍA JOSÉ LUIS MUNUERA ALEMÁN IMPLEMENTING DESIGN THINKING IN LARGE ORGANIZATION S RAUTH INGO LISA CARLGREN , MARIA ELMQUIST, SUOMALA AND JUHO KANNIAINEN 10.30-11.00 RICHARD ROTH, ANTÓNIO AUGUSTO FERNANDES KLINK CAMARER O IZQUIERDO BURCHARTH AND HELLE ALSTED SØNDERGAA RD Coffee Break: MBS East Parallel sessions: MBS East Room : Room : Room : Room : Room : Room : Room : Theme C.Product/service development strategy & performance Theme G.Networks and alliances in product/service development Paul Coughlan Theme I.Product/service development process Theme A.Organizing for product/service development Theme J.Development in software and services Theme M. Product/service development in SMEs Marina Candi Theme H.Radical product/service innovation Deborah Roberts Tuesday 11.00-12.30 SUCCESS ENABLERS FOR THE DEVELOPMENT AND COMMERCIALISATI ON OF COMBINATION PRODUCTS: AN EXPLORATORY STUDY MASTERSON FIONA KATHRYN CORMICAN PREDICTING NEW PRODUCT SUCCESS WITH PREDICTION MARKETS IN ONLINE COMMUNITIES MATZLER DRIVERS OF INNOVATION MANAGEMENT 2.0 AND EMPLOYEEBASED INNOVATION COMMUNITIES HUTTER KATJA JOHANN FÜLLER, RITA FAULLANT THE EFFECTS OF UNIVERSITY INDUSTRY COLLABORATION ON FIRM PERFORMANCE KOCK Ludwig Bstieler Claus Varnes THE IMPACT OF FRONT END SUCCESS ON PROJECT PORTFOLIO SUCCESS PROCESS MANAGEMENT FROM A KNOWLEDGE CREATION AND BROKERAGE PERSPECTIVE KOCK ALEXANDE R WILDERICH HEISING JULIANE TELLER HANS GEORG GEMÜNDEN CHANGE OF PARADIGM: PRODUCT DEVELOPMENT IN HIGH-TECH DRIVEN ORGANISATIONS RITTINER FLORIAN ANJA SCHULZE STEFANO BRUSONI DON’T TRUST TRUST- A DYNAMIC APPROACH TO CONTROLLING OUTSOURCED ENGINEERING SMETS LYDIE Keith Goffin BRIDGING THE PRODUCT CONFIGURATIO N GAP BETWEEN PLM AND ERP – AN AUTOMOTIVE CASE STUDY BATCHELOR JOY HENRIK REIF ANDERSEN DEVELOPING NEW SPONSORSHIP DEALS: A NEW SERVICE DEVELOPMENT PERSPECTIVE. PRODUCT ADVANTAGE AND NEW PRODUCT PERFORMANC E PRACTICES IN IRISH SMES: A MULTI-CASE STUDY ANALYSIS HEALY BRIAN DR MICHELE O DWYER DR ANN LEDWITH A DEAD END OR A WAY TO PROSPERITY? EFFICIENT AND EFFECTIVE STRATEGIES TOWARDS Antonio Fernandes RISK MANAGEMENT STRATEGIES IN A HIGHLY UNCERTAIN ENVIRONMENT: UNDERSTANDING THE ROLE OF COMMON UNKNOWN KOKSHAGINA OLGA PASCAL LE MASSON, BENOIT WEIL, PATRICK COGEZ PROJECT MANAGEMENT AND NEW BUSINESS DEVELOPMENT: REUSING OR RENEWING RULES? EVIDENCE FROM A KURT CHRIS GRABHERR, JÜRGEN HUBER, JOHANN FÜLLER IMITATION PROCESSES AND THEIR APPLICATION FOR BUSINESS MODEL INNOVATION: AN EXPLORATIVE STUDY MEZGER FLORIAN ELLEN ENKEL 12.30-13.30 ALEXANDER JAN-PHILIP SCHNEIDER CARSTEN SCHULTZ SÖREN SALOMO WHAT MAKES A CLUSTER WORK? A NARRATIVE ANALYSIS MCNALLY REGINA RAFFAELE FILIERI MICHELE O'DWYER LISA O'MALLEY BRIAN HEALY STEPHEN MURPHY BEFORE AND AFTER THE TECHNOLOGY FEASIBILITY POINT VAN OORSCHOT KIM, FRED LANGERAK KUNZ VEIT DOMINIK LORRAINE WARREN THE IMPACT OF OVERCONFIDEN CE ON THE EVALUATION OF INNOVATIONS LUEDTKE JAN-PAUL CHRISTIAN LUETHJE EFFECTS OF CONTROL MECHANISMS AND DEDICATED INNOVATION FUNCTIONS ON INNOVATION ACTIVITY AND PERFORMANCE OF HOSPITALS SVOBODA SVEN GISO LABITZKE CARSTEN SCHULTZ ATHANASO POULOU PINELOPI ELENA SARLI, JOHN DOUVIS SUSTAINABILIT Y IN DESIGN DRIVEN SWEDISH SME´S AN INVESTIGATION OF INDIVIDUAL DYNAMIC CAPABILITIES AND PERFORMANCE IN NEW SERVICE DEVELOPMENT EFFECTS OF OPENNESS ON QUALITY OF INNOVATIONS IN FINNISH SMES BANJONGP RASERT JANTIMA HELEN PERKS NYSTRÖM THOMAS MATS WILLIAND ER RILLA NINA ROBERT VAN DER HAVE CASE-CONTROL STUDY BASED ON HISTORICAL CASES LE MASSON PASCAL SYLVAIN LENFLE, B. WEIL INNOVATION THROUGH CONSTRAINTS: A FRAMEWORK FOR USING ROADBLOCKS TO FOSTER CREATIVITY TUCKER MARION GORDON ADOMZA MARC MEYER Lunch: University Place, Eats Restaurant Parallel sessions: MBS East Tuesday 13:30-15.00 Room : Room : Room : Room : Room : Room : Room : Theme C.Product/service development strategy & performance Theme G.Networks and alliances in product/service development Gloria Barczak Theme I.Product/service development process Theme A.Organizing for product/service development Tommaso Buganza Theme B.Knowledge and IT resources in product/service development Keith Goffin Theme L.Entrepreneurship and product/service development Ken Kahn Theme K.Marketing,user s and product/service development Ann Ledwith WHY AND HOW COMBINING WEAK TIES AND STRONG TIES WITHIN A SINGLE INTERORGANIZ WHO ARE YOU TO JUDGE? EXPLORING USERS’ APPROPRIATENES S FOR JUDGING NEW AMBIDEXTERITY IN DYADIC NPD RELATIONSHIPS DESIGNING THE MARKETING MIX WHEN LAUNCHING A TECHNOLOGICA L RADICAL INNOVATION THE ROLE OF CONCEPT EVOLUTION AND VISCERAL UNDERSTANDIN G IN EXPLAINING SURVIVAL AND GROWTH OF HIGH TECH KNOWLEDGE INTENSIVE FIRMS: THE IMPACT OF THE VOC IN Petra de WeerdNederhof ENABLING PERFORMANCE THROUGH STRATEGIC SYNERGIES PALADINO ANGELA TABEAU KASIA DR. G. GEMSER, Ludwig Bstieler DARREN FORD ATIONAL R&D COLLABORATIO N OUTPERFORMS OTHER NETWORK STRUCTURES MICHELFE LDER INGO JAN KRATZER INNOVATION IN TEAMS - INDUCING ACTION BY IDENTIFYING CHALLENGES AND INDICATORS CUSTOMER RELATIONS IN THE FRONT END OF SERVICE BUSINESS INNOVATION RITZÉN SOFIA SUSANNE NILSSON, MAGNUS P KARLSSON NENONEN SANNA MIIA MARTINSU O CHANNELLING THE POWER OF SOCIAL MEDIA FOR NEW PRODUCT LAUNCH NEW PRODUCT CODEVELOPMENT: ACQUIRING AND IMPLEMENTING NEW TECHNOLOGIES ROBERTS DEBORAH MARINA CANDI ORTIZGALLARDO VICTOR VICTOR ORTIZ DAVID PROBERT ROBERT PHAAL PRODUCT/SERVIC E IDEAS MAGNUSSO N PETER ERIK WÄSTLUND JOHAN NETZ DESIGN FOR AESTHETICS: MOTIVATIONS AND CONSTRAINTS AT THE FUNCTION/FORM INTERFACE PATRICIA MAHER, PAUL COUGHLAN INTEGRATION OF ENVIRONMENTAL ASPECTS IN PRODUCT DESIGN AND DEVELOPMENT: AN INTERVIEW STUDY OF VEHICLE MANUFACTURERS IN SWEDEN POULIKIDOU SOFIA SARA TYSKENG,A NNA PROF. MR. DR. N. WIJNBERG, PROF. DR. H.J. HULTINK SCHUHMA CHER MONIKA SABINE KUESTER THE IMPACT OF CUSTOMER INVOLVEMENT ON NEW SERVICE SUCCESS LARBIG CHRISTINE CHRIS STOREY CAROLINE WIERTZ NEW VENTURES: THE PROJECT-LEVEL DIMENSIONS OF INTERMITTENT NON-CONTINUOUS RESOURCE INVOLVEMENT TUCKER MARION SEBASTIAN K. FIXSON PORTFOLIO GOVERNANCE, PORTFOLIO INNOVATIVENESS AND FIRM PERFORMANCE URHAHN CHRISTIAN PATRICK SPIETH NEW PRODUCT TESTING AND THE UTILIZATION OF USER EXPERTISE: EVIDENCE FROM THE PHARMACEUTIC AL INDUSTRY SMED MARIE SØREN SALOMO, CARSTEN SCHULTZ, KENNETH A. GETZ THE EFFECTS OF PRIOR KNOWLEDGE, NETWORKS AND COGNITIVE STYLE ON INDIVIDUALS' ABSOPTIVE CAPACITY LOWIK SANDOR JEROEN KRAAIJENB RINK AARD GROEN VALUE CHAIN MARKETING AND THE ACCEPTANCE AND IMPLEMENTATI ON OF SUPPLIER INNOVATIONS THE IMPACT OF INFORMATION TECHNOLOGY, CAPABILITIES, AND INNOVATION CULTURE ON INNOVATIVENE SS TOTH STEPHANI E CHRISTIAN LÜTHJE OSKARSS ON GUNNAR EIRIKUR HILMARSS ON BUSINESS PLANNING ENGLIS PAULA BASIL ENGLIS, TIAGO RATINHO, AARD GROEN BUSINESS MODEL DESIGN IN EMERGENT HIGHTECH FIRMS SMULDERS FRIDO WIETSKE KOERS; MEIKE BREHMER A QUALITATIVE STUDY OF THE CHALLENGES RELATED TO THE DEVELOPMENT OF PRODUCT ENABLED SERVICES IN TECHNOLOGY DRIVEN STARTUPS TANEV STOYAN SOREN PEDERSEN, ZHENG MA, BJÖRKLUND, PER WENNHAGE 15.00-15.30 Tuesday 15:30-16.30 CHIHCHENG LIN Coffee Break: MBS East Parallel sessions: MBS East Room : Room : Room : Room : Room : Room : Room : Theme C.Product/service development strategy & performance Theme G.Networks and alliances in product/service development Ken Kahn Theme I.Product/service development process Theme J.Development in software and services Theme N.Open innovation Theme E.Creativity and design management and business performance Soren Salomo Keith Goffin Theme K.Marketing,user s and product/service development Erik-Jan Hultnik Jose Luis Munuera Petra de Weerd-Nederhof RELATIONSHIP FORMATION IN COLLABORATIV E NEW BUSINESS SERVICE DEVELOPMENT THE EARLY STAGE OF IMPLEMENTING LEAN CONCEPTS INTO PRODUCT DEVELOPMENT PRACTICE AN EMPIRICAL TEST OF THE IMPORTANCE OF KNOWLEDGE EXCHANGE FOR NEW SERVICE DEVELOPMENT IN SWEDISH PHARMACIES HEMPHÄLÄ JENS Deborah Roberts DEVELOPMENT STRATEGY TO MANAGE UNCERTAINTIES OF TECHNOLOGY AND MARKET:A CASE STUDY ON THE DEVELOPMENT OF OLED DISPLAY SATO AYUMU SHUZO FUJIMURA RUSANEN HELEN SÖDERBER G BJÖRN LARS TRYGG, LISE AABOEN USERS IN PERSISTANT ACTION VARNES CLAUS JOHN K. CHRISTIAN SEN MARTA GASPARIN INA KATHRINA AUGUSTIN RESISTANCE TO RECEIVING AND SHARING KNOWLEDGE: HOW ATTITUDES PREVENT THE ADOPTION OF OPEN INNOVATION AND HOW THEY MAY BE AVOIDED MOBILE SERVICE EXPERIENCE - A QUANTITATIVE STUDY SARMENTO LOPES TERESA LIA PATRÍCIO SONDER GAARD HELLE ALSTED ANA LUIZA BURCHA RTH METTE PRÆST KNUDSE N THE BALANCED SCORECARD AND THE NEW IT APPROACH TO THE CUSTOMERINITIATED CONTACT: HOW INTERESTED No presentation SERVICE DESIGN FOR SUSTAINABILITY: DEVELOPING TRANSFORMATIVE CONSORTING WITH CONSUMERS: AN DO CLUSTERS AS OPEN INNOVATION ECOSYSTEMS PRODUCT ATTRACTIVENESS: PERCEIVED INSTRUMENTALITY, MILITARY PROCUREMENT MAN AGEMENT SEDYSHEVA MARITANA ARE FIRMS REALLY IN CUSTOMER INNOVATION CONTRIBUTION S? URBAN KATHRIN KATRIN TALKE University Place Theatre A Closing Session: 16.45-17.30 Best paper and best PhD student paper awards Outlook to 2013 Conference Closing SERVICES FOR HOME ENERGY CONSUMPTION VIANA RITA LIA PATRÍCIO EXAMINATION OF PRODUCT DEVELOPMENT MANAGERS’ RELATIONSHIPS WITH THEIR TARGET CONSUMERS WILNER SARAH ENHANCE FIRMS' INNOVATIVE PERFORMANC E TERSTRI EP JUDITH CHRISTIA N LÜTHJE AESTHETICS, AND SYMBOLISM OF PACKAGING AND PURCHASE INTENTIONS VILNAI-YAVETZ IRIS