International Management

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International Management

Ethics / Social Responsibility

Ethics / Soc. Resp. Sites

• http://www.wto.org/english/tratop_e/devel_e/d1who_e.htm

(WTO guidelines for developing countries)

• http://www.unctad.org/Templates/Page.asp?intItemID=3073&lang=1

(United Nations listing of least developed countries)

•www.transparency.de/ (European perspective)

•www.cceia.org/ (Carnegie Council on Ethics)

•www.globalethics.org (Ethical dilemnas)

• http://www.business-ethics.org/

• http://management.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=m anagement&zu=http%3A%2F%2Fwww.islamist.org%2Fimages%2Fet hicshm.pdf

•http://www.iit.edu/departments/csep/PublicWWW/codes/

Ethics Around the World

Ethics -the study of morality and standards of conduct

– Unethical Business Practices

Insider Trading Scandals

Bribes

“Mad” Syndrome

– mergers, acquisitions, divestitures

The Opaque Index

Measures the effect of unclear legal systems and regulations

0 20 40 60 80 100 0 20 40 60 80 100

China

Russia

Indonesia

Turkey

South Korea

Czech Republic

Romania

Kenya

Ecuador

Thailand

Guatemala

India

Poland

Venezuela

Pakistan

Argentina

Brazil

Taiwan

Current

Index?

Columbia

Japan

South Africa

Egypt

Lithuania

Peru

Greece

Israel

Uruguay

Hungary

Italy

Mexico

Hong Kong

Britain

Chile

United States

Singapore

Regulating Foreign Investment

Regulation of Acquisitions

– MNC’s must obtain host government clearance prior to establishing new operations or purchasing ongoing businesses

Purpose: To control own economies and gain independence from foreign companies

Examples of unethical conduct

Parmelat – Falsifying records and documents to conceal losses and to funnel money privately (up to $8 Billion)

The Recruit company - allowed politicians and influential business people to buy cut-rate stock

Honda of America- settled a $6 million discrimination pay back to 370

African American women

EEOC filed sexual harassment lawsuit against Mitsubishi on behalf of

300 women

Enron…. Arthur Anderson…(sophisticated accounting manipulation)

Adelphia – Diverting corporate funds to private (family) use, and using off-book financing of $3.5 Billion)

Global Crossings – falsifying marketing and cost information

Etc..

Etc..

Regulating Foreign Investment

Ethical concerns about the reciprocity of the relationship between the home country of the

MNC and the host country

Regulation of Acquisitions

– The U.S. regulates the acquisition of domestic companies by foreign investors

Other countries are following the U.S.’s lead

– EU regulations making it more difficult for non-European companies to do business in Europe

– Nonreciprocal trade partners

Nations that sell (export) goods to other countries but do not buy (import) from them

 Reciprocity

– Is their an ethical and social responsibility to engage in reciprocal trade?

Example: obligations to maintain an import/export balance with trading partner?

– retaliation?

• ongoing issue between Japan and the

U.S.

Ethics and Social Responsibility

Around the World

Ethics

– Vital role of ethics in conduct of business

Sarbanes-Oxley Act (2002)

– CEO and CFO required to approve and declare accurate all financial statements provided to SEC for publication

– Ensure transparency of all disclosures

– Make content appropriately accessible for audit and verification

– MNCs face difficulty because of differing standards between countries where they operate

Ethics and Social Responsibility

Around the World

Ethical Problems and

Japan

Concerns

Political and business scandals

– Japanese cabinet member forced to resign for receiving over

$2 million from Japanese corporations

– Failure of banking system to take corrective action regarding

Japan’s recession

– Concealing customer complaints

– Failure to inform car owners about possible auto defects and maintenance of two sets of customer complaint records

– Encouraging employees to mislead government inspectors

Ethics and Social Responsibility

Around the World

Ethical Problems and

Japan

Concerns

Hostile work environment

– Cultural expectations

Traditional role of females and female employees

Sexual harassment may not be considered a moral issue

Equal opportunity issues

– Refusal to hire women or promote them into management positions

– Mitsubishi sued by U.S. EEOC

Social Responsibility/Lobbying

Ethics and Social Responsibility

Around the World

Ethical Problems and

Europe

Concerns

 Survey of 124 U.S., 72 French, and 70

German managers responding to five ethical vignettes

– In most cases, the U.S. managers’ responses were quite different from those of their European counterparts

 U.S. managers more concerned with ethical and legal questions

 French and German managers more concerned with maintaining a successful business posture

 Reasons for difference between countries

Culture

Incentives

Personal values

Legal restrictions

Ethics and Social Responsibility

Around the World

Ethical Problems and

Concerns

Europe

 Status of women managers in Europe

– France

 Proportion of women in the labor force trends

 Glass ceiling

 French law guarantees equal treatment and professional opportunities

 Enforcement is weak

Ethics and Social Responsibility

Around the World

Ethical Problems and

Concerns

Europe

 Status of women managers in Europe

Germany

Remaining differences between East and West

Germany

Proportion of females in higher positions

Professional qualifications relate inversely to hierarchical position

Lack of objective criteria for selection to higher positions

Has mandated equal opportunity throughout the public sector

Ethics and Social Responsibility

Around the World

Ethical Problems and

Concerns

Europe

 Status of women managers in Europe

Great Britain

45 percent of workforce is female

Not well represented at higher levels

Women creating associations for networking and lobbying

 Women’s Engineering Society

The 300 Group

 Some companies becoming proactive in women’s work rights

Discrimination lawsuits becoming more commonplace

Ethics and Social Responsibility

Around the World

Ethical Problems and

Concerns

China

 Ethical issues

– Workers not well paid (often work 12 hours a day, 7 days a week)

– Piracy of intellectual property, counterfeiting, and industrial spying

 Human rights violations

 Use of prisoner and child labor

Corporate Social Responsibility

Corporate social responsibility (CSR)

– Actions of a firm to benefit society beyond the requirements of the law and the direct interests of the firm

– Pressure for greater attention to CSR

Civil society

Nongovernmental organizations (private, not-for-profits that focus on social, political and economic issues)

– CSR concerns

Working conditions in factories and service centers

Environmental impacts of corporate activities

Trust in Leaders

(Percentage saying “A Lot,” or “some” trust)

52 NGO leaders

Leaders at the U.N.

Spiritual/religious leaders

Leaders of Western Europe

Managers of the global economy

Managers of the national economy

Executives of MNCs

Leaders of the U.S.A.

27

35

33

36

36

42

41

0 10 20 30 40 50 60

Average Across All 15 Countries Surveyed

Adapted from Figure 3-1: Trust in Leaders: Percentage Saying “A Lot” and “Some Trust”

Rise of Civil Society and NGOs

Emergence of organized civil society and

NGOs altered

– Business environment globally

– Role of MNC within global business environment

NGOs in the U.S. and globally

– Save the Children

– Oxfam

– CARE

– World Wildlife Fund

– Conservation International

Rise of Civil Society and NGOs

Corporations receiving heavy criticism

– Nike

– Levi’s

– Chiquita

Major criticisms

– Exploitation of low-wage workers

– Environmental abuses

– Intolerable workplace standards

Response to social obligations

– Agreements and codes of conduct

– Maintenance of standards in domestic and global operations

– Cooperation with NGOs regarding certain social issues

Response to Social Obligations

Table 3-1

Principles of the Global Compact

Human Rights

Principle 1: Support and respect the protection of international human rights within their sphere of influence.

Principle 2: Make sure their own corporations are not complicit in human rights abuses.

Adapted from Table 3-1: Principles of the Global Compact

Response to Social Obligations

Table 3-1

Principles of the Global Compact

Labor

Principle 3: Freedom of association and the effective recognition of the right to collective bargaining .

Principle 4:

The elimination of all forms of forced and compulsory labor

.

Principle 5: The effective abolition of child labor.

Principle 6:

The elimination of discrimination with respect to employment and occupation.

Adapted from Table 3-1: Principles of the Global Compact

Response to Social Obligations

Table 3-1

Principles of the Global Compact

Environment

Principle 7: Support a precautionary approach to environmental challenges.

Principle 8: Undertake initiatives to promote greater environmental responsibility.

Principle 9: Encourage the development and diffusion of environmentally friendly technologies.

Anti-Corruption

Principle 10: Business should work against all forms of corruption, including extortion and bribery.

Adapted from Table 3-1: Principles of the Global Compact

Corporate Governance

Corporate

Governance

Structure

Spells out the rules and procedures

Making decisions

Distribution of rights and responsibilities

Stakeholders

• Board

• Managers

• shareholders

The system by which business corporations are directed and controlled

• Setting objectives

• Means of attaining objectives

• Monitoring performance

Corporate Governance

Rules and regulations differ among countries and regions

– U.K. and U. S. systems are “outsider” systems

Dispersed ownership of equity

Large number of outside investors

– Many continental European countries are “insider” systems

Ownership more concentrates

Shares owned by holding companies, families or banks

Other effects on corporate governance include

– Differences in legal systems

– Responsiveness and accountability of corporate managers to stakeholders

Corruption and

Foreign Corrupt Practices Act

Foreign Corrupt Practices Act (FCPA)

– Illegal for U.S. firms and their managers to attempt to influence foreign officials through personal payments of political contributions, including such tactics as

“Entertainment” expenses

“Consulting” fees

– Some evidence that discontinuing bribes does not reduce sales of the firm’s products or services in that country

– Some evidence that firms from other countries continue to win business through corrupt practices such as bribery

– Recent formal agreement by many industrialized nations to outlaw the practice of bribing foreign government officials

Corruption Index

140

120

100

80

60

40

20

0

TPI-Corruption

Index

Adapted from Figure 3–2: Corruption Index: Ranking of Least Corrupt to Most

Corruption and

Foreign Corrupt Practices Act(s)

Recent formal agreement by many industrialized nations to outlaw the practice of bribing foreign government officials

– Organization for Economic Cooperation and

Development

– 29 members plus several other countries have signed on

– Fails to outlaw most payments to political party leaders.

– Does indicate growing support for anti-bribery initiatives

International Assistance

Governments and corporations increase collaboration to provide assistance to communities and locales through global partnerships

Best “investments”

– Controlling and preventing AIDS

– Fighting malnutrition

– Reducing subsidies and trade restrictions

– Controlling malaria

International Assistance

Table 3-2

Copenhagen Consensus Development Priorities

Project rating Challenge Opportunity

Very good

Good

1 Diseases

2 Malnutrition

Control of HIV/AIDS

Providing micro nutrients

3 Subsidies and trade Trade liberalization

4 Diseases Control of malaria

5 Malnutrition Development of new agricultural technologies

6 Sanitation and water Small-scale water technology for livelihoods

7 Sanitation and water community-managed water supply and sanitation

Adapted from: Table 3.2: Copenhagen Consensus Development Priorities

Ethics

From a Global Perspective

Universality of ethical guidelines / principles

– Background (shapes the foreground)

– Procedural knowledge (communication)

E.g., reciprocity, fairness

Socialization processes

– Attitudes

– Theories (believe systems) = Major principles = institutional rules = actions

5.

6.

3.

4.

1.

2.

Principles for Universal

Morality

Ethical Egoism

Utilitarianism

Natural Rights Theory

Social Contract Theory

Kantian Duty Ethics

Discourse Ethics

What are some facets?

Social

Economic

– Formal and informal economies

Environmental

Institutional

– Policy and capacity issues

Differences

Economic System

– Market vs. command

Free-Market (voluntary)

– Tradition-based society

– Lockean Rights (Life, liberty, property)

– Smith’s (competition advances welfare, government intervention does not.)

– Say’s law: All resources used, demand will always expand to absorb available supply

– Social Darwinism: Economic competition produces human progress (survival of fittest)

– Naturalistic fallacy: Assumption that naturally is best

– Alienation (depriving working class of full potential)

Government Role

Economic substructure

– Materials and social controls

Social Superstructure

– Ideologies, government

Forces of production

– Resource controls

Relations of productions

– Social controls (organization of workers)

Philosophical

1.

2.

3.

4.

Possibility of “Universality?”

Respect for core human values

• Determines the absolute moral threshold for business activities

• http://www.hrweb.org/legal/undocs.html#UDHR

Respect for local traditions

Recognizing that context influences the determination of what is “right” or “wrong”

Communication

• Do more than “post” codes of conduct

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