Cv: 747336 Senior Managerial assignments in Training & Development / Purchasing / Business Development Industry Preference: Mobile Telecommunication, Retail, Electronics / IT, FMCG; Location Preference: UAE / GCC Extensive business background in domestic, international, multi-cultural & multi-location environments Repeatedly produced sustained revenue and growth in dynamic and changing markets Evolved and executed strategies that reached out to domestic & global markets and restructured the way the industry works PROFILE SNAPSHOT A dynamic professional with nearly 12 years of rich experience in: Purchasing & Cost Management Customer Relationship Management Sales & Business Development Techno-Commercial Operations Supplier Relationship Management Training & Development A strategist cum implementer with recognized proficiency in spearheading operations/ business with an aim to accomplish desired plans and targeted goals successfully. Deft in demand planning, forecasting, demand fulfillment, inventory management including point of sale for material and distribution. Proven track record in implementing cost saving measures to achieve substantial reduction in terms of transport solutions and clearances. An out-of-the-box thinker with a flair for charting out marketing strategies, contributing towards enhancing business volumes & growth. Skilled in forecasting likely levels of demand for services and products to meet the business needs and keeping a constant check on stock levels to maximise business efficiency. Deft in conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality. Proven dexterity in leading personnel towards accomplishment of common goals. CORE COMPETENCIES Formulating annual business plans / strategies for maximizing profitability & revenue generation & realize organizational goals Implementing business development plans for achievement of organizational goal in terms of revenue and profitability targets Reviewing and interpreting the competition and market information to fine-tune the marketing strategies Identifying and developing potential clients in international market; Completing obligations like submitting pre-qualifications, study of contractual conditions, project cost analysis including considering cost impact of technocommercial conditions Developing long-term partnerships with suppliers; managing the day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms Expanding the existing client base and offer optimum services to existing ones for achieving sales targets & customer satisfaction levels Leading, training & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets Team Management Market Research MIS Reporting EMPLOYMENT DETAILS Aug'11 –till date: Electronics Company United Arab Emirates Sr. Procurement & Logistics Officer Cimpany is the Premier Partner for Showtime & distribution partners for Orbit, ART, Pehla, Firstnet, Zee Network, JSTV Europe & Al Jazeera Sports. The delivery and distribution equipment partners are Triax Europe, Pace UK & Home cast. Key Result Areas Preparing the following: o Letter of Enquiry (LOE) / Request for Quotations (RFQ) from suppliers o Purchase Orders for Goods and Services o Reports for management such as: ♦ Purchase Order Report ♦ Order Status Report ♦ Pending Order Report ♦ Insurance Report Receiving quotations from suppliers & monitoring all quotations / proposals are received Negotiating on the Payment Terms, with current vendors on high volume orders and finalizing credit terms with new vendors. Overseeing the calculation of Prices related with Customs Duties, Insurance, Freight Charges, Transportation Charges, Consolidation Fees and Handling Charges. Ascertaining the correct signatories approve the purchase order requests. Processing the following: o Online Orders with Dell / Cisco / Foreign Orders for Corporate & Global Segment clients. o Orders for Goods and Services with vendors all over the Globe. Obtaining order acknowledgements / order confirmations (OA / OC) from suppliers & verifying Order Acknowledgement received against Purchase Orders and make sure to take delivery as per PO sent. Conducting close reviews & expediting all open Purchase Orders to ensure timely arrival of materials supporting ongoing projects / program schedules. Ensuring timely delivery & follow up with the supplier along with sufficient inventory levels for company requirements and ordering as necessary. Obtaining the demand control process and respond to any new customer request for extra demand. Making demand forecasts and proposing corrective actions. Rendering help for customer claims and participate in defining accurate actions in order to prevent re-occurrence. Handling the purchase of goods and services based on customers agreed product availability by maintaining frequent contact with the supply team, customer service and Sales Organization. Collaborating with the After Sales Team by notifying regular updates about the order status and placing orders within approved Cost, and follow up with Stores / Accounts. Monitoring the shipping activities and liaising with the third party logistics to ensure shipments reach safely & on time Oct'05 - Jul'11:Telecom, Dubai, United Arab Emirates Retail Buyer – Mobile Accessory Department The company is the largest & leading authorized distributor and retailer for international brands such as Nokia, Sony Ericsson, LG, Samsung, Motorola, Thuraya and HTC Key Result Areas Researched & analyzed the consumer buying patterns and predicting future trends Identified and met the suitable accessories suppliers / manufacturers Made plans for stock levels, negotiated prices, quantities and delivery time scale Reacted to changes in demand and logistics Met suppliers and negotiated terms of contract Sustained good supplier relations and sourced new suppliers for future products Collaborated with the other departments in the organization to ensure projects are completed Attended trade fairs, in the UAE, to select and assemble a new collection of products Developed visual merchandising strategy of store to uphold company standards Liaised with shop personnel to ensure supply meets demand Significant Accomplishments Successfully achieved the following: o 200% target for 3 quarters in “Insure Challenge Campaign” o 100% Mystery Audit achievement at Retail point of sales from June, July & August 2009 Grabbed the opportunity to participate Kuwait new location for Purchasing Team and selected part of opening Team twice between 2007 & 2008. Successfully took over the Foreign Procurement Program in the department Gained progressive and rich experience in the field of Purchase, sales & marketing in UAE & India. Exciting career in sales; Awarded “Best Sales Executive” in August 2002, “Best Newcomer in Sales” for consistency in performance & “Best CSR” for three months, August, September & October 2003. Imparted Sales Skills Training for Orange Media Solutions for 6 months. May'03 - Jul'05:Insurance Company , Hyderabad, India Bankassurance Officer (Joined as Customer Service Representative) Key Result Areas Acquired revenue by generating leads through intermediary channel ‘Bank of India’ and in various branches Organized marketing campaigns indoor & outdoor targeting HNI clients Fostered long term relations with all staff of channel for generating potential business Significant Accomplishments Acknowledged as: o “Best Sales Executive” in Aug’02 o “Best Newcomer in Sales” for consistency in performance o “Best CSR” for three months in August, September & October 2003 PREVIOUS EXPERIENCE Mar'02 - Apr'03: Paro Products Private Ltd., Hyderabad, India as Regional Business Executive ACADEMIC DETAILS MBA (Finance & Marketing) from Osmania University, India in 2004 B.Com. (Computers) from Osmania University, India in 2002 Other Courses Diploma in Computer Accounts from Institute of Accountancy & Audits, India in 2005 Honours Diploma in Web-Centric Computing (HWC) from NIIT, India in 2004 TRAININGS Customer Service & Sales Skills at ICICI Prudential Life Retail Branding & Dealing with Retailers; Merchandising at Paro Products Private Ltd. Retail Purchasing & Development; Product Training & Sales Techniques; Effective Management Development & Team Building; Leadership Qualities & Assertiveness Managerial Training at Axiom Telecom New Arrivals in S-60 & Target Consumers at Nokia & Techmart Customer Oriented Training Program at Sony Ericsson Commercial Projects Planning, Research & Analyses, Brand & Product Analysis at Hayat Electronics Organized Sales Skills Training for Orange Media Solutions for 6 months TECHNICAL PURVIEW Conversant with programming languages like C, C++, Java, SQL and SQL+ Sound working knowledge of MS-Office, Internet & E-Mail Applications and Accounting Packages PERSONAL DETAILS Date of Birth: 7th May, 1982 Nationality: Indian Marital Status: Married Languages Known: English, Hindi, Telugu and Arabic (Elementary)