SAS® Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 SAS® SAS®: Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 The correct bibliographic citation for this manual is as follows: SAS Institute Inc. 2016. SAS: 6.0 R 14 Update 2 Hotfix 6. Cary, NC: SAS Institute Inc. SAS® 6.0 R 14 Update 2 Hotfix 6 Copyright © 2016, SAS Institute Inc., Cary, NC, USA All rights reserved. Produced in the United States of America. U.S. Government Restricted Rights Notice: Use, duplication, or disclosure of this software and related documentation by the U.S. government is subject to the Agreement with SAS Institute and the restrictions set forth in FAR 52.227-19, Commercial Computer Software-Restricted Rights (June 1987). SAS Institute Inc., SAS Campus Drive, Cary, North Carolina 27513. March 2016 SAS® Publishing provides a complete selection of books and electronic products to help customers use SAS software to its fullest potential. For more information about our e-books, e-learning products, CDs, and hardcopy books, visit the SAS Publishing Web site at support.sas.com/pubs or call 1-800-727-3228. SAS® and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are registered trademarks or trademarks of their respective companies. Contents Preface ....................................................................................................................................................................... 4 Purpose ................................................................................................................................................................ 4 Who Should Read This Document ........................................................................................................................ 4 Need for this Hotfix .............................................................................................................................................. 4 1 SAS Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 ....................................................................... 5 1.1 Pre-requisite ........................................................................................................................................................ 5 1.2 Install Hotfix 6 for 6.0 R14 Update 2 ................................................................................................................... 5 1.3 Post Installation Steps.......................................................................................................................................... 8 2 Appendix .................................................................................................................................................................... 9 2.1 List of Fixes .......................................................................................................................................................... 9 4 Preface Purpose This document has the instructions for applying Hotfix 6 on SAS Marketing Operations Management 6.0 R 14 Update 2 installation. Who Should Read This Document This document should be read by the person applying the Hotfix. Need for this Hotfix This hotfix contains all the defect fixes prioritized by Technical Support that were reported by customers recently. The hot fix is cumulative, including all fixes addressed in previous hot fixes. Details later in this document. SAS Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 5 CHA PTER 1 SAS Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 1.1 Pre-requisite Note: 1. 2. 3. 4. 5. SAS Marketing Operations Management R14 Update 2 should be installed before applying this Hotfix. Please check the Marketing Operations Management registry before installing the hotfix. If registry key “HotFix Number” already exists, then modify the registry value to 0 and continue with the hotfix installation. After SAS Marketing Operations Management R14 Update 2 hotfix 6 is applied, do not change the registry key, which is 6. The hotfix has been released for the SAS Marketing Operations Management 6.0 R 14 Update 2. This version is required to be installed on the servers. If there is any customization, merge the custom code with the Hotfix 6 code base. If there is any integration between SAS Marketing Operations Management solution and any other SAS Customer Intelligence solutions, please refer to the appropriate deployment guide(s) accessible from the link below: http://supportprod.unx.sas.com/software/ci/mrm_default.html The web services machine should be available and the IIS on this machine should be started. (Because this gets used by the Hotfix installer). This can be checked by logging in on current Marketing Operations Management Setup through browser. The Hotfix 6 for SAS Marketing Operations Management 6.0 R14 Update 2 needs to be installed on all the servers in the setup in the following sequence: a. Application Server b. Solutions Server c. Cataloger Server and Media Server d. All other Servers 1.2 Install Hotfix 6 for 6.0 R14 Update 2 What will be updated by the Hotfix installer? NTFS for all the tenants. Database for all the tenants created on SAS Marketing Operations Management 6.0 R14 Update 2 installation. Running the Installer for the Hotfix To install Hotfix 6, unzip SAS MOM 6.0R14-Update-02 Hotfix-6.zip file to a folder. Go to Deployment folder inside unzipped location. Double click on the ‘Setup.exe’ and select the ‘Install Hotfix’ option (Figure 1). SAS®: Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 Figure No.1 Select ‘Automatic’ for the database execution mode. Figure No.2 SAS Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 7 Figure 3 Be sure to restart the machine after installation. SAS®: Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 1.3 Post Installation Steps 1. 2. 3. If a new tenant is created after installation of Hotfix 6, please reset the IIS. Start all Windows Services for SAS Marketing Operations Management again after installation is complete. After installation, the custom code is replaced by the standard code. This needs to be replaced by the custom code created in the prerequisite section Appendix 9 2 Appendix 2.1 List of Fixes S No. Defect ID 1 S0924699 2 3 4 5 S0930546 S0935344 S0982932 S0983392 DASHBOARD MARKETING WORKBENCH DAM Deliverable/ Task creation causes certain queries to be executed 100s of times repeatedly OBJECT MANAGER Issue with Conditional Display on Forms DAM Text box grows too targe DAM S1009026 S1009044 APPROVALS S1010105 Data in a facet series in a "Create Form" in planner is not picked up by web service CreateCampaign Taget List Grid blank after completing task MOM-MA INTEGRATION S1015825 Unable to create Section in DAM when business information is not provided DAM S1018660 Scrollbar cannot be dragged at desired location in SAS MOM annotation APPROVALS S1021590 CRP: Artwork Producer Issue for displaying special character in user profile ARTWORK PRODUCER Unable to download preview for xlsx, xls and pptx files form download preview button DAM Facet Series in offers not working OFFER MANAGEMENT Issue with consolidating comments APPROVALS Selecting Yes for Show AOC Fields in MOM Desktop results in values in Select fields disappearring DAM S1009680 13 14 15 16 17 18 Error in Visual Workflow I18N:English string exists in MOM desktop when add business info DASHBOARD S1004527 11 12 INFRASTRUCTURE PIPELINE.HFVPWBUILDS 8 10 Session Invalid Issue Channel type "Link" doesn't work if parameters are passed in the URL. Changing the Channel Type to "Link" gives error. S1001746 S0990962 9 Component Video Approval looking for crossdomain.xml in the wrong location HOTFIX: VPW PIPELINE SUPPORT FOR MOM R14U2HF01 6 7 Defect Description S1025032 S1025512 S1030798 19 S1031534 STRATEGIC PLANNER SAS®: Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 20 21 22 23 S1034040 S1034969 S1036340 S1039382 24 25 26 27 S1039398 S1041153 INFRASTRUCTURE S1045744 Channel Link does not work for a specific URL. DASHBOARD Drag Drop functionality is not working on channel personalization popup on actual dashboard DASHBOARD Facet Series Attribute UI CONTROLS S1048119 S1048563 S1056535 INFRASTRUCTURE S1058891 MOM Desktop: selected values in asset information fields not displayed to user DAM S1062173 Uploading a TIFF image with LZW compression hangs the Cataloger service DAM S1062442 MOM -- SDM Integration for Artwork Producer Templates not available in CI Studio SDM-AP INTEGRATION 36 40 S1064379 S1066167 Confusing asset listing in MOM Desktop Cancel button does not work on "Select Graphic Option" S1066348 XSL in Artwork Producer graphic is not working Exception occurs when adding records for facet series. S1066813 Adding a condition to an existing MOM template shows red crosses in the Select options S1071776 MWB Step Form configuration S1066297 41 42 DASHBOARD Issue with URL handler on dashboards 'View Deliverables' channel Caching for fetching external data caches form input XML 35 39 DAM Some Flex controls looking for crossdomain.xml in the wrong location 34 38 DAM S1043552 S1054702 37 DAM S1043185 32 33 Issue with multiselect field value when add translation is used in MOM Desktop TIMESHEETS OFFER MANAGEMENT MARKETING WORKBENCH S1043106 30 31 MOM desktop application is not working Cannot remove values of multiselect field in MOM Desktop. DAM Issue with Dashboards Empty Facet Series is not shown properly in Offer Mnanagement Video (.wmv) file is not playing correctly through MOM system 28 29 Invalid business information seen in MOM Desktop. Long response times for updating timesheet entries DASHBOARD DAM SDM-AP INTEGRATION SDM-AP INTEGRATION ARTWORK PRODUCER SDM-AP INTEGRATION MARKETING WORKBENCH Appendix 11 43 S1071820 Asset Download Issue INFRASTRUCTURE S1073003 Gather Info task is active with canceled step since ACTIVITY_CONTRIBUTOR relationship is missing MARKETING WORKBENCH 44 45 S1074148 46 47 S1074925 S1075389 48 Data Transfer issues related to File field operation with MarkedAsDeleted set to 1 for same filename Old file is shown even if new file is uploaded in file field Data transfer not working for Re-Routed task of type Route Search and Copy Deliverable gives error S1075540 ERR_MWB_DELIVERABLE_GENERALDB_FAILURE PROCESS DESIGNER S1078213 Consolidation for PDF file failed for some instances when using Adobe Acrobat PDF Annotation Tool MARKETING WORKBENCH 51 53 54 S1081649 S1082392 S1082862 S1084724 Default setting on Form level not working UI CONTROLS S1084758 Selecting the subprocess for deliverable again in Process Designer throws an error PROCESS DESIGNER DAM S1084817 Opening a Program from Strategic Planner result in an error message Error in: ALCC_ListControl Linked images are not appearing while generating preview SDM-AP INTEGRATION S1085230 error accessing commitments through budget details page while traversing through parent program STRATEGIC PLANNER S1085989 Issues observed in MOM Diagnostics Utility INFRASTRUCTURE 59 S1084815 61 62 SDM-AP INTEGRATION MARKETING WORKBENCH SDM-AP INTEGRATION 58 60 MY CALENDARS S1083306 S1083027 57 Excel exports in Weekly View are empty, XSL Preview not working for Graphic Element Conditional mode Issue with Project Date change in German language MOM REPORTS Error message when clicking on a non-current original or preview from Asset Information XSL Editor image selection crashing under multi machine mode 55 56 MARKETING WORKBENCH S1077773 S1076295 52 OBJECT MANAGER MARKETING WORKBENCH Reports for Digital Library such as Asset Download fail when the customer has a large amount of data Project Type and Deliverable Type drop down list is seen empty 49 50 OBJECT MANAGER STRATEGIC PLANNER SAS®: Marketing Operations Management 6.0 R 14 Update 2 Hotfix 6 63 S1088428 Exception is thrown while deleting few projects in MWB S1092592 MOMDiagnosticUtilityRptGenerator fails to generate the report if there is single quote in file path S1092607 MOM U2 HF1 Installer related changes 64 65 MARKETING WORKBENCH INFRASTRUCTURE INSTALL AND DOCUMENTATION