The Data-Driven University and Business Intelligence: Agenda 9:00am – Kelly Doney (Georgetown University) - “Data-Driven University: Changing the Conversation at Georgetown” 9:30am - Debbie Fulton (Virginia Tech) - “Data-Driven University Assembly Required: The Role of the Business Intelligence Tool at VT” 10:00am – Todd Hill (University of Notre Dame) - “Business Intelligence Pain Points” 10:30am - BREAK 11:00am - Tom Lewis (University of Washington) - “Tradition vs. Modernity: Cultural Challenges to Becoming a Data-Driven University” 11:30am - Mark Chiang (UC Berkeley) - BI Demo 11:45am - Panel - What is the future of BI? What does the data-driven university of the future look like and why? 12:00pm - BREAK for Lunch 1 Data-driven University: Changing the Conversation at Georgetown Kelly Doney, AVP for Enterprise Systems May 14, 2015 UNIVERSITY CHALLENGES *US News School 2013 Endowment* Harvard $32.7B Yale $20.7B Princeton $18.8B Stanford $18.7B MIT $10.9B Notre Dame $7B Georgetown $1.3B VISION – DATA COLLECTION Admissions Student Information Learning Mgt Advancement Jane Hoya (C’96) Post gradation, GU is unaware that… Her first year roommate is now her business partner. Sophomore year she organized a charity 5k run. She volunteered at Catholic Charities her junior year. Senior year she started her own company. Her favorite professor was Dr. Burch. They still keep in touch. WHAT OUR PROVOST WANTS TO KNOW MAGIS MEASURES Learning to Learn Empowered as independent learners, with curiosity and intellectual agility. Integration Develop interior freedom and an integrated sense of purpose and identity Empathy Openness and ethical stance to others, with a global horizon Well-being Capacity for flourishing, connectedness, selfawareness and selfefficacy. Resilience Ability to adapt to change, take responsible risks and deal with complexity USING ENTERPRISE BI + CRM FOR DATA ANALYSIS Data Warehouse/BI CRM Including Advancement Student Finance HR Advancement Learning Mgt CRM + BI In Practice THE ROLE OF IT Education | Momentum | Governance | Tools CRM PLAYBOOK Informs University-wide CRM & Advancement Project CRM PRIORITIES VS. LONG-TERM ROADMAP Engagement CRM Advancement CRM Core University & Advancement Requirements Phase 1 Phase 2 Future Phases WHAT’S NEXT AT GU BI/Data Warehouse Past – Financial Reporting Environment (PeopleSoft) - Voided by Workday – Shadow systems Phase 1 – Student and Finance Phase 2 – Stabilization Phase 1, HR Post Phase 2 – Advancement/CRM, Learning analytics, facilities, faculty data CRM Phase 1 – Requirements & Design for CRM and Advancement Phase 2 – Implementation of Advancement and CRM core Challenges Funding Ownership Stakeholder Buy-In Cultural Shift Legacy 2.0 Technology THANK YOU