Performance Management ‘Setting targets and monitoring progress - at all levels’ Draft Blueprint Design v0.3.1 Project Manager: Paul Russell Project Champions: Paul Hartley & Bob Innes Scope • A performance management framework operating across: • All STFC functions • All levels within STFC Performance Management Past What we had Present What we have • No agreed strategy for performance management within STFC Strategic PM Framework developed • Inconsistent approach to collecting data and measuring performance Corporate Strategy being developed Unable to effectively measure performance against corporate strategy and priorities • A performance management system is in place identifying targets at corporate level & allowing linkage to targets at both group and individual level • The data collected is used effectively and justifies the effort required to collect and analyse it • STFC will be able to understand performance levels, make adjustments & provide evidence to external stakeholders Corporate Strategy agreed ‘As-is’ Data collection/ reporting documented TODAY • Future ‘To be’ PM Framework agreed PM System In place Objectives and benefits • To design and implement a performance management system for STFC through: • Initial requirements capture to develop a strategic performance framework • Validating this against ‘As-is’ data collection and reporting activities, identifying gaps and rationalising effort required • Options assessment to agree detailed performance framework design • Implementation of the agreed performance management system • To deliver key benefits including: • • • • • Underpinning the core blueprint objectives Greater visibility of current performance Ability to identify areas for improvement Ability to engage and motivate staff and managers Tool for better defining future objectives, priorities & targets • Tool for helping to prove the value of STFC & the S&T it funds Principles • The performance management framework will be used to report both internally and externally and will be based on the following principles: • • • • • • • • Cost/benefit of collecting the data required is considered Allows challenging and realistic targets for across STFC Objectives link clearly to STFC strategy Objectives translate into meaningful targets at group and individual level Groups report openly on the level of achievement and areas for improvement Reinforces the importance of teamwork Reinforces the importance of continuous improvement Recognises the interdependencies between the various STFC functions Work to date • Work has been undertaken to develop the strategic performance management framework • Led by consultants (Credo) and has involved: • • • • • Interviews with key individuals Understanding STFC business priorities Compilation of initial list of performance measures High level view of implementation issues This will now form basis of future work: • • • • Update project documentation Formally engage project board and team Validating the framework against the ‘As-is’ data collection Establish clear view on implementation timescales and links with other blueprint projects ‘To be’ design ‘To be’ design subject to further work during the next stage Diagram illustrates how the framework is expected to work Interfaces • For a performance management framework to be implemented successfully interfaces will be required with a number of the other Blueprint projects including: • Culture • Leadership • Organisation • The dependencies with these and any other Blueprint project will be considered before the next stage commences. Transition • At this stage the transition is not yet clear. • Work needs to be undertaken to document the ‘As-is’ data collection and reporting activities and validate these against the strategic performance framework, identifying any gaps and rationalising effort these activities require • Once this is complete a performance management framework can be agreed and the implementation options considered. These will include: • Full performance management system • Initial focus on small number of measures • Initial focus on the measures for one area of STFC • The cost, timeline, importance and benefits of each need to be considered before a recommendation can be made Next Steps • Immediate next steps – Document ‘As-is performance data collection and reporting: – Timescale: May – August 2009 – Led by: Project Team (Paul Russell, Linda Baines, Isobel Climas) – Directorate input: Low level input only • Work after August 2009 will include: – Develop the performance management framework – Consider the options for implementing the framework – Implementing the framework • The timescales for the work from August 2009 and the effort required from each directorate is still to be agreed • It is likely that initial implementation will be based on a small subset of measures. The work that will be carried out over the summer will be used to help identify an appropriate set of measures