ACME Solutions Inc. You Focus on Your Business & We Focus on Your IT ACME [The Package] Continuous 24 x 7 Network Monitoring Automated Reports Quarterly Business review ACME Continuous 24 X 7 Monitoring Continuous monitoring provides: 1. Network and device availability 2. Alerts and pre-failure indicators 3. Centralized web-based dashboard Reports: 1. Weekly 2. Monthly 3. Quarterly ACME Initial Assessment • Initial network assessment • Detail network audits • Hardware & Software asset inventory • Warranty tracking • Weekly, Monthly, and Quarterly reports ACME Initial Assessment (continued) Site Hardware Summary Report - Complete site hardware summary - Quick overview revealing diversity of the equipment you are managing - Identify obsolete hardware that needs to be replaced Site Security Report - Comprehensive summary of security patches applied to all systems on each site - Complete summary of all MBSA scans performed during the reporting period - Summary of work required to improve site security Site Performance Report - Detailed summary information on the most heavily stressed devices at a site - Automatically highlights devices that may require immediate upgrades and present up-sell opportunities (CPU utilization and memory consumption) ACME Asset Inventory Management Asset Inventory Includes: – – – – – Network audit Hardware asset Software assets Inventory & warranty tracking Sub-standard configuration report ACME Network Audit • • Real-time reporting of new assets Audits includes anything with an IP address, ie: – – – – • Desktops Laptops Servers Network devices and network-attached devices such as printers, fax / scanners, VoIP phones Audits are ran on a predefined schedule ACME Hardware Asset Inventory • Detailed hardware inventory • Warranty tracking • Comprehensive monthly reports ACME Software Assets • Complete list of all software patches applied to each system • Complete software audits to identify all approved and unauthorized software packages • Complete and detailed inventory of all OS’ systems ACME Inventory and Warranty Tracking • Comprehensive Asset Inventory Reports • • • Disaster recovery of mission-critical information: Secure & off site Accounting: inventory depreciation The Device Attributes Report • Up-to-date device warranty information This report assures that you do not pay twice for hardware maintenance ACME Sub Standard Configuration • Baseline Report identifies configurations that will require upgrades • Asset audits to identify underperforming and under-utilized devices • Understand & plan ACME Preventative Maintenance Automated Scripting • Shutdown of workstations - • Saves power costs and reduces green house gases from excess power emissions Cleanup of temporary files - ACME Deletes all files in temporary directories Monthly Automated Reports The Result • Understanding where, when and how you invest your IT budget will allow you to prosper. • Stat: 80% of the is spent on maintenance Executive Summary • Establishes an overall report status of an entire site Server Health • Establish performance baseline and identifies areas of improvement Work Completed • Cleared alerts, completed tickets, and executed scripts summary information Site Performance • Summary of most heavily stressed devices at a site Patch Status • Updated security patches that were applied Website Monitoring • Up-to-date information of website reliability ACME Site Health Report ACME Server Health • Establishes a performance baseline that can be measured over time • Quickly and visually identifies any potential risks based on performance trends ACME Security Reports • • • Weekly MBSA reports Patch summary Back-up software monitoring ACME Asset Management Reports Detailed and comprehensive reporting of all operating systems, network devices, and software packages installed ACME Performance Reports • Device performance • Site performance • Website performance ACME Quarterly Business Review High impact reporting • Including but not limited to: - site & server health security reports asset reports performance reports • Detailed conversations to meet your business objectives • Goal setting for next 1-2 quarters ACME ACME’s Enhanced Service 24 x 7 x 365 Monitoring Real time Asset & Data Collection Automated Service Automated Monthly Reporting Detailed Quarterly Business Reviews ACME Pricing Monitoring Only Package $150.00 per month With a 12 month contract Silver, Gold, and Platinum Managed IT Packages also available ACME Today’s offer $149.99 / month or $999.99 annually ACME Rock Solid! ACME The Enhanced ACME Value Network Performance Security Uptime Automated Service Detailed Reports ACME 24 x 7 Network Monitoring The Result • • • • Alerting Availability of critical devices Rapid remediation Security assurance ACME Asset Management The Result ACME invests in the best in class technologies to provide our customers the optimal IT experience. Our customer’s say: Inventory and warranty tracking Hardware assets Software assets Automated monthly reports QBR “We had no idea that somebody was stealing from us until ACME started monitoring our entire environment including all our assets” Bob Davis CEO Lighthouse consultants ACME Quarterly Business Review The Result 1. Detailed review and understanding of clients’ needs and pain points 2. Review all reports and business processes tied to IT 3. Set next quarters objectives and start planning for commitment ACME