1st APEC e-Commerce Business Alliance Forum TRADELINK: A SUCCESSFUL CASE STUDY OF PAPERLESS TRADE AND ELECTRONIC COMMERCE Wednesday 16 June 2004 Justin YUE Chief Executive Officer Tradelink Electronic Commerce Limited Agenda Tradelink Highlights Tradelink’s Electronic Services Pan Asian e-Commerce Alliance Digital Trade and Transportation Network Tradelink’s Mission To help Hong Kong maintain its international competitiveness through the use of Electronic Commerce To jump start HK’s adoption of Electronic Commerce Tradelink’s Shareholders The HKSAR Government The Hongkong and Shanghai Banking Corporation Ltd (HSBC) Pacific Century CyberWorks (PCCW) China Resources (Holdings) Ltd Hong Kong Air Cargo Terminals Ltd (HACTL) Modern Terminals Ltd (MTL) Swire Pacific Ltd TAL Apparel Ltd (TAL) Hongkong International Terminals Ltd (HIT) The Hong Kong General Chamber of Commerce (HKGCC) The Federation of Hong Kong Industries (FHKI) Standard Chartered Bank Hong Kong Association of Freight Forwarding and Logistics Ltd (HAFFA) 42.49% 8.78% 8.78% 5.30% 5.30% 5.30% 5.30% 4.73% 4.69% 4.08% 3.48% 1.55% 0.22% Tradelink Highlights 7 year franchise (1997 - 2003) for specified Government trade documents, with license confirmed for 2004 - 2008 – Over 53,000 company subscribers – 17 million transactions/year – All documents digitally signed & encrypted for open network transmission Customer Hotline and Training – Dual call centers – Three tier with 100 + staff – Sophisticated Customer Relation Management System – Dedicated training centers Tradelink Highlights Network of 26 Service Centers – Conversion of Paper documents to electronic form Certification Authority – Signature and Encryption Certificates – Subsidiary “Digi-Sign Certification Services” recognized under the ETO Agenda Tradelink Highlights Tradelink’s Electronic Services Pan Asian e-Commerce Alliance Digital Trade and Transportation Network Typical HK Business Process Regional Supplier HKSAR Border Checkpoint Government Export Documents (5) PRC Border Checkpoint Customs Documents (6,7) Regional Government (2) Factory Order Hong Kong Trader Overseas Government (6) Raw Material Shipment Documents (7) Finished Goods Shipment Documents Government Trade Documents (5,8) Government Import Documents Overseas (US/Europe) Buyers Customs Documents (6,7) Logistics Providers Terminals Banks HKSAR Government PRC Factory Processing Contract Pre-Declaration (Customs) PRC Government Tradelink’s Electronic Services Aim to Facilitate this Process Tradelink’s Role as e-Business Magnet in International Trade Transactions Air Terminals Insurers (ECIC) Inspection Agencies Govt Depts US Customs Banks Tradelink & Partners Establish Market Channel -Web Hosting -Pan Asian Portal Negotiate Contract -Export Credit Insurance Declaration -Purchase Order Prepare Products -Production Notification -Certificate of Origin -Outward Processing Arrangement -China Cross Border Documentation -China Processing Contracts Arrange Logistics -Carrier -Textile Quota Licenses Notification -Electronic Visa Copy -Shipping Order to US Customs -Bill of Lading / -Trade Declaration Forwarder Cargo -Dutiable Commodity Receipt (Draft) Permit -Packing List -Manifest -Advanced Shipment-TTRS Notification Notice Pan-Asia E-Commerce Alliance Overseas Buyers Sellers HK Traders - Current Connections China Traders & Manufacturers Comply with Regulations Settle Payment -Commercial Invoice -Packing List -Insurance Certificate* -Inspection Certificate* -Proof of Delivery -Bill of Lading (Title) Bolero Container Terminals - Future Connections Carriers Forwarders * Under Development Tradelink’s Electronic Services Trade Related Government Services as the Basic Building Block Textile Traders & Manufacturers All Traders Import & Export Declaration Certificate of Origin Dutiable Commodities Permit Shipping Order Service Trader Documentation Service for Regional/Global Trade China Processing Trade/Cross Border Documentation Service Restrained Textile Export Licence Carrier Notification and Electronic Visa Copy to US Customs Production Notification Textile Trader Registration Scheme (TTRS) Notifications Forwarders & Carriers Carrier Notification Shipping Order/AMS/ACI Manifest Textile Trader Registration Scheme Notifications Benefits to the Hong Kong Trading Community Before After Paper Documents Electronic messages Each document needed to be prepared separately Same data can be re-used for different documents Delivered to Government centers by post, by courier, or in person Electronic documents sent via direct dial-up or Internet Documents accepted only during office hours (9:00 a.m. to 5:00 p.m.) on weekdays 24 hours x 7 days a week Manual processing of paper documents takes time Automated computer processing of electronic documents is much quicker Manual payment by cash, cheque or stamps Computerised bank settlement process Agenda Tradelink Highlights Tradelink’s Electronic Services Pan Asian e-Commerce Alliance Digital Trade and Transportation Network Pan Asian e-Commerce Alliance (1) Established in July 2000, aims to secure cross border electronic services for efficient global trade and logistics Members No. of Customers CIECC (China) 10,000 KTNet (Korea) 25,000 CrimsonLogic (Singapore) 25,000 Trade-Van (Chinese Taipei) 15,000 Tradelink (Hong Kong) 53,000 DagangNet (Malaysia) 2,000 TEDMEV (Macau) 2,000 TEDI Club (Japan) ___________ 132,000 Pan Asian e-Commerce Alliance (2) Initiatives Trust in cross border transactions through: – Legal framework for electronic Cross Border trade transactions – Mutual Recognition of Digital Certificates amongst members of the Alliance, Six Certification Authorities recognized (HK, Taiwan, Korea, Singapore, Japan, China) Secure Cross Border Trade Transaction Service between HK and Taiwan in operation with pilots in place between Japan, Korea, Singapore and Malaysia PAA Portal (www.PAA.net) Logistics Tracking Pan Asian e-Commerce Alliance (3) Cross Border Transaction Services Provides complete set of electronic commercial documents that meets the specific requirements of driving organizations in transacting with their local and overseas partners. e.g. PO, Invoice, Packing list, Advanced Shipment Notice, Inspection certificate, SO, SI, Waybills etc. One platform to transact with all partners Direct integration to operational systems Pan Asian e-Commerce Alliance (4) Example Services In Operation Hong Kong – Chinese Taipei / China – Major garment manufacturer (TAL) & suppliers Chinese Taipei - Japan / Korea – Formosa Plastics with Mitsubishi in Japan and Korean suppliers Korea - Japan – Hyundai Motors in Korea with a division Mitsubishi in Japan Japan - Singapore – Sumitomo Corporation with Pandai Steel Agenda Tradelink Highlights Tradelink’s Electronic Services Pan Asian e-Commerce Alliance Digital Trade and Transportation Network Hong Kong’s Digital Trade and Transportation Network (DTTN) Public/private sector initiative under the Logistics Development Council to improve HK’s competitiveness that aims to: 1. Be A NEUTRAL, OPEN, NON-EXCLUSIVE, TRANSPARENT state-of-the-art electronic document exchange platform 2. Facilitate trade & transportation information flow and service integration through interconnections – Within Hong Kong/Pearl River Delta – Regionally – Globally 3. Stimulate growth of innovative value added e-logistics services 4. Promote SME e-business adoption 5. Provide 10 major trade and logistics Business Processes and over 60 business documents DTTN 3-Layer Model Valueadded Services Value-added services such as multi-modal integration, distribution & transportation management Layer 3 Core Messaging Infrastructure Standards and Protocols Open, neutral, secure, reliable and shared electronic infrastructure messaging Layer 2 Local and international standards for security, trade documents, codes, Layer 1 protocols Community Role of the DTTN Sellers Value Adding Service Providers Regional/ Global Service Providers Buyers Freight Forwarders Carriers DTTN Core Messaging Infrastructure Communications Gateway Document Exchange & Transformation Terminals Security Services User Management Banks & Financial Institutions Web Services Government & Agencies Reporting Inspection Agencies Insurance Institutions The Way Forward for HK’s DTTN 1. Appoint Tradelink as the DTTN service provider 2. Establish Standards Group and adopt standards to streamline local, regional and global interconnections 3. Identify cross border trade chains and organizations for pilot adoption 4. Develop and implement the DTTN 5. Implement DTTN Interconnections by Logistics Industry Spearheading Hong Kong's Development of Electronic Commerce