Bristol-Myers Squibb France 53 years down the road Presented by: Lena Denstad, Clarence Lim & Kerry Lau Research Objectives • Why did Bristol-Myers Squibb come to France? • What was Bristol-Myers Squibb’s entry strategy? • What are the key benefits or constraints in operating in France? • What are the key lessons for other companies coming to France? Agenda • • • • • • • • BMS – Worldwide Why France? Entry Strategy BMS – France Key Benefits & Constraints Case Study Key Takeaways Looking Ahead Bristol-Myers Squibb Company WORLDWIDE • Headquarters: New York City • Key business: Biopharmaceuticals • Total Sales: US$20.6 billion – Pharmaceuticals: 86% – Nutritionals : 14% • • • • R&D Investment: US$3.59 billion Employees: 30,000 Subsidiaries: 50 Ranked one of the top 10 pharmaceutical companies in the world. … to become more agile, entrepreneurial and accountable to achieve our goals. Source: BMY 2008 Annual Report: Chairman and CEO Message Product Lines • • • • • • Cardiovascular and Metabolic Pain Oncology Central Nervous System Virology and Pathology Immunology $6,228 $5,603 $2,153 $2,882 $1,292 $1,149 $1,290 Who are the customers? Doctors Key Opinion Leaders Patients Decision Influencers Politicians & Regulators Insurance Companies Entry Strategy into France • Why France? – US, France and Japan key pharmaceutical markets to be present in. – Medical care = Top notch • Facilitates the ability to conduct clinical trials • Entry Strategy: 1935: Dr. Camille Bru founded l’UPSA (Union de Pharmacologie Scientifique Appliquée) 1956: Squibb establishes its production in France. 1960: Acquired 2 small French Pharmaceutical companies – for distribution channels. 1989: Bristol-Myers mergers with Squibb to form – Bristol-Myers Squibb. 1993: Creation of l’Institut UPSA de la Douleur. 1994: UPSA becomes a 100% subsidiary of Bristol-Myers Squibb. Bristol-Myers Squibb Company FRANCE • Headquarters: Rueil-Malmaison • Total Sales: 10% of global sales – Pharmaceuticals: €1 billion – Nutritionals : €22 million Rueil-Malmaison • Distribution Facilities: – Fontenay • Production Facilities: – Agen – Epernon – Meymac • Employees: 3,100 Epernon Agen Meymac Integration of Corporate Values to BMS France • Le Petit Village Gaulois – Small village resistance to every change (especially from the U.S.) • BMS corporate values – Patients are the heart of BMS – Honor, integrity, respect, excellence, diversity – Not hard to integrate to French culture • Responsabilite Social de l’enterprise (BMS Foundation) – Global initiative, BMS France employees are involved – TULIP-NGO (France NGO linked with US NGO) – Involvement brings across corporate values to French employees Our mission is to extend and enhance human life by providing the highestquality pharmaceuticals and health care products. France: Key Benefits & Key Constraints • • • • Market Political, Legal & Regulatory Economic Infrastructure The French as a Consumer of Medical Goods France: Country of hypochondriacs Source: Euromonitor • Comprehensive healthcare systems • Loyal to brands – Price is not a primary factor of consideration – Share of generic drugs in 2007: 9.5% • Believe that everything can be treated with pills and cough mixtures. • French customers are not so different from others especially with specialist products. Market Political, Legal & Regulatory Economic Infrastructure France: Key Benefits & Key Constraints Key Benefits: • • • • 4th highest per capita consumptions of medicines in the world ($398). 3rd largest market in the world for pharmaceutical products (next to US and Japan). The biggest market in Europe for pharmaceutical products. “Critical mass”: 63 million consumers as of 2008. Key Constraints: • Threat of generic drugs. • Increasing complexity of the distribution channels . • Increased regulation on the roles of the decision influencers. Market Political, Legal & Regulatory Economic Infrastructure French Healthcare System • Biggest public spending on healthcare in Europe: 11% of GNP • French – all insured under “General Regime” – Couverture Maladie Universelle (CMU) system • Poorest (1.1 million; 7.1% of population) – Private Insurance • 87% of population • Result: Debt of €5.5 billion in early 2000s • Social Security Reform in 2004, putting procedures and conditions in place – Limited consultations/year – 1 doctor/patient – Prescription guidelines given to physicians • Do not have freedom to prescribe what they want – Patients and payers have also become decision influencers Market Political, Legal & Regulatory Economic Infrastructure Source: © 2009 AFP (Mychèle Daniau) Une feuille de soins de la Sécurité sociale France: Key Benefits & Key Constraints Key Constraints: • • • • • Complex labor laws. Specific measures favoring generic drugs. Difficult to predict new “temporary” taxes. Makes it difficult to plan ahead. High social security costs. “Taxe Professionnelle” : Tax on the amount of fixed assets. Maybe removed next year. Key Benefits: • President Sarkozy publicly announced in Nov 2009 that the pharmaceutical industry is the way to build strong economy. • Reforms introduced include: 30% credit tax for R&D in France. • 60% credit tax if partner with public research organisations Contract Research Outsourcing (CRO). Market Political, Legal & Regulatory Economic Infrastructure Market Political, Legal & Regulatory Economic AFSSAPS: l'Agence française de sécurité sanitaire des produits de santé Infrastructure R&D Process Patent Application Pre-Clinical Development Registration: New Drug Application Clinical Trials Marketing Authorization (EMEA or AFSSAPS) BMS France’s MAIN role Key Benefit(s): • Good caliber of doctors and hospitals to conduct clinical trials. • Once approved by Transparency and Pricing committee Good for 5 years • U.S. have to renegotiate every year. Key Constraint(s): • Approval process for pricing = 240 days (vs. 180 days on average for Europe) • Level of sales controlled by parliament based on budget. If exceed budget, pharmaceutical industry need to reimburse government 70% of exceeding sales. Rebate used as extra income for social health care budget. 10 years of R&D SMR & ASMR assessment Registration on the Refundable List (Ministerial Decision) Reimbursement Rate (UNCAM Decision) Price (Negotiation with the CEPS) Publication on the Official Gazette 2 - 3 years of Administrative Procedures Source: http://www.ispor.org/htaroadmaps/france.asp#1 & LEEM (the pharmaceutical industry association) France: Key Benefits & Key Constraints Key Benefits: • Connections with EU countries - Italy, Spain, UK, Belgium and Germany. • Helps BMS to be strong in other markets like Africa. Key Constraints: • As a result of the financial crisis → Cut in costs. • Make savings on drugs. • France’s 2008 budget limits the growth rate for pharmaceutical costs to just 1.4%. Market Political, Legal & Regulatory Economic Infrastructure France: Key Benefits & Key Constraints Key Benefits: • Very good infrastructure. • High standard of hospitals and doctors → France # 2 in terms of clinical trials (after the US) • 2,200 per year, 23% in cancer • Highly recognised competency, high ethical standards → High quality products. • Special to France -> pain business. • Educated labour force. (Grandes Écoles) Key Constraints: • Quality of Universities: Not comparing well with the rest of the world. • Late in biotechnology. Market Political, Legal & Regulatory Economic Infrastructure Case Study Management of the disengagement of two production facilities in France. BMS World’s Future Outlook Global Pharmaceutical Industry • Growth slowing down – 2009-2013: CAGR 3-6% vs. 1999-2007: 9.8% • Need to develop more innovative products – Overcapacity – 17% of pharmaceutical production are to lose patents from 2009-2012 – Drugs for common ailments already developed BMS Worldwide • Big move from OTC to BioPharma – 6 specialized departments – Launches of promising drugs set in 2010/2011 offset loss after Plavix and Avapro patent expirations (2011/2012) • From big to medium-sized company – Announced additional 10% workforce cut on December 2008 – 50% of worldwide manufacturing shut down – Will bring about estimated $2.5 billion cost savings each year Case: Disengagement of Production Facilities Epernon to be closed end of 2009 & Meymac mid-2010 • Production cut by half • Production volume moved to Agen; balance to be outsourced to Italy plant. • 380 to be laid off, offered many internal transfer possibilities with Agen plant. – 100 employees accepted transfer package. • Search for company to take over sites and employees – Did not find for Epernon, continuing discussions for Meymac • Collaboration with local and political authorities Process Undertaken for Disengagement • 2 documents required - Economic justification & Social measure that will support employees • “Work counsel” – communication before decision • Announced layoff on September 2008 • Build up inventory to buffer against potential strikes • February 2009: Around 150 out of 250 went on strike for Epernon and 100 out of 180 for Meymac • Finished consultation mid-March 2009 (around 6 months from layoff announcement) • Restructuring currently for field force Strikes everywhere! Mr. Jean-Luc Fleurial, VP of Human Resources (BMS, France), on Labor in France • Perception or Reality? – US: You can replace striking workers – France: You cannot operations stop. • • • Big strikes mainly in public companies Only 10% of French workers are unionized Culture of labor relations – Need for openness and transparency – Agreement need not be reached – Announcement can be for information purpose • Plant closing process - same timeline length all over Europe Source: http://en.wikipedia.org/wiki/Trade_union BMS Future Operational Coverage FRANCE Rueil-Malmaison Epernon Agen Meymac Essential Advice Understand taxation and legalities before dealing with the government and administrative processes. Get good tax and legal advisers! Understand the health system and how pricing is defined. There are different governments to deal with in different regions in France… All regions compete to attract new companies - Find out each region’s benefits and regulations. Make sure the criteria you use are in line with those of Transparency Committee. Enter the country through alliances or make acquisitions to understand the market well, difficult to do green-field. Have continuous discussions with the government on unmet needs. Be transparent with your employees and the government. In a Nutshell • The biggest advantage of France is the size and sophistication of its market. • Costs maybe relatively higher – BUT when quality is considered, France is still cost-competitive. • Despite complexities in the business environment, doing business in France is not as difficult as it seems. Understanding is key! Looking ahead… Dr. Marion Bamberger, Executive Director for Institutional Affairs, on BMS France’s Future • What kind of new prices is BMS going to have? • How will it maintain its evaluation with the Transparency Committee? • Is scientific evaluation going to be moved to the EU body? In 10 years time, will this be decided on the EU level? Acknowledgment & References We would like to acknowledge and thank: • • • • • • Dr. Benoit Gallet, VP Corporate and Business Communications Mr. Jean-Luc Fleurial, VP Human Resources Mr. Emmanuel Blin, VP Commercial Operations Mr. Bruno Lauras, VP Finance and Administration Dr. Marion Bamberger, Executive Director for Institutional Affairs Mr. Jehan-Yves Drouin, VP Market Access For their time and help in this research project. Secondary Research • Global Investment Opportunities Special Report: Pharmaceutical Industry, Lombard Street Research, 2009 • Global Pharmaceuticals Industry Profile, Datamonitor, November 2008 • Pharmaceuticals in France Industry Profile, Datamonitor, November 2008 • Consumer Lifestyles – France, Euromonitor International, November 2008 • The Pharmaceutical Industry in Figures, EFPIA (The European Federation of Pharmaceutical Industries and Associations), 2009 • Bristol-Myers Squibb Co. in OTC Healthcare, Euromonitor International, May 2009 • http://www.apmhealtheurope.com/story.php?numero=L14225 • http://www.internationaltaxreview.com/?Page=10&PUBID=35&ISS=24523&SID=701387&TYPE=20 • http://www.pharmafocus.com/cda/focusH/1,2109,21-0-0-NOV_2009-focus_news_detail-0-493403,00.html • Wikinvest - BMY Thank you for your attention. Questions?