Global Marketing Communications Top 10 Companies by Ad Spending Outside the U.S. 6000.00 5000.00 Unilever 4000.00 GM 3000.00 Nestle SA Nissan PSA 2000.00 Volkwagen Outside U.S. U.S. Worldwide 1000.00 0.00 P&G Toyota Philip Morris Mars Inc. Slide 20-1 Irwin/McGraw-Hill © The McGraw-Hill Companies, Inc., 1998 Figure 20-1 SmartBeep Hyundai - Sweden Global Attitudes Towards Advertising Advantages of Global Marketing and Advertising Economies of scale in production and distribution Lower marketing and advertising costs Ability to exploit good ideas on a worldwide basis Consistent brand and/or company image in all markets Simplification of coordination and control of marketing and promotional programs Problems with Global Advertising Differences in market and economic development, consumer needs, media availability and legal restrictions Cultural differences make advertising standardization difficult Usage patterns and perceptions of a product may vary from one country to another Irwin/McGraw-Hill © The McGraw-Hill Companies, Inc., 1998 Slide 20-3 When is Globalization Appropriate? Brands that can be adapted for a visual appeal Irwin/McGraw-Hill © The McGraw-Hill Companies, Inc., 1998 Slide 20-4 BA – Visual Appeal BA Casablanca When is Globalization Appropriate? Brands that can be adapted for a visual appeal Brands that are promoted with image campaigns that play to universal appeals Irwin/McGraw-Hill © The McGraw-Hill Companies, Inc., 1998 Slide 20-4 Latin America Continental – Universal Appeal Wedding - France When is Globalization Appropriate? Brands that can be adapted for a visual appeal Brands that are promoted with image campaigns that play to universal appeals High-tech products and new products coming to the world for the first time Irwin/McGraw-Hill © The McGraw-Hill Companies, Inc., 1998 Slide 20-4 IBM Gillette – Standardized Advertising When is Globalization Appropriate? Brands that can be adapted for a visual appeal Brands that are promoted with image campaigns that play to universal appeals High-tech products and new products coming to the world for the first time Products with nationalistic flavor Irwin/McGraw-Hill © The McGraw-Hill Companies, Inc., 1998 Slide 20-4 Latin American BA Football BA Manhattan When is Globalization Appropriate? Brands that can be adapted for a visual appeal Brands that are promoted with image campaigns that play to universal appeals High-tech products and new products coming to the world for the first time Products with nationalistic flavor Products that appeal to a market segment with universally similar tastes, interests, needs and values Irwin/McGraw-Hill © The McGraw-Hill Companies, Inc., 1998 Slide 20-4 Levis - Elevator Levis – Tainted Love Levis - Clayman Standardizing Advertising: It’s All about degree Think Globally Standardized Advertising: It’s all about DEGREE The Chameleon An advertising strategy with different meanings in different cultures, but with positive associations for the target audience in all of them. When this happens, it can be a truly global campaign. Marlboro Man Saudi Arabia France Marlboro Man Turkey Singapore Marlboro Man Germany Sweden Marlboro Man Latin America US (circa 1988): no logo needed Coca Cola Light/Diet Coke Coca Cola Light campaign "Just for the Taste of It" was used in many different countries, the execution of that strategy was tailored to cultural differences. Coca Cola Light/Diet Coke France: cooling off France: hugging Coca Cola Light/Diet Coke France: cooling off Korea: behind the back Coca Cola Light/Diet Coke Thailand: red & white Standardizing advertising strategy across countries while the execution is modified to fit in with local cultural mores. Drakkar Noir USA – “Feel the Power” Drakkar Noir French Version Spanish Version Saudi Arabia Communicating with World Consumers Challenges Legal and Tax Considerations Language Limitations Cultural Diversity Media Limitations Production and Cost Limitations Creative Challenges of Global Advertising Legal and Tax Considerations •Legal •Comparative Advertising •No - Germany •Indirect - U.K., Spain, Ireland, Portugal •Heavily regulated in Asia •Amount of advertising •Kuwait - 32 minutes per day •Taxation on advertising •Britain, France and Australia •Austria - Huge taxes on print and t.v. - Cinema advertising 11% of ad revenue per year Language Limitations l Phonetic Problems with Brand Names •Bardok in Russia •Big John In French -speaking Canada - Gros Jos l Translations Intent Translation - Stepping Stone - Car Wash - Highly Rated - Stumbling Block - Car Enema - Over Rated Symbols - Owl - Bad Luck in India - Airline Log in Australia - EMU Cultural Diversity Function of Advertising: – Interpret or translate the need/want satisfying qualities of product and services in terms of consumer needs, wants, desires, and aspirations. – Emotional appeals, symbols, persuasive approaches etc.must coincide with cultural norms to be effective. Cultural Diversity General Mills Cake Mixes – US and UK Homemaker’s guilt – Japan Don’t eat cakes Concerned about failing Easy as rice Subcultures Localization Sweden France Japan United Kingdom Latin America Japan Advertising as a Mirror Individualism vs. Collectivism Germany: man diving South Africa: cigarette party Latin America: footprint in the sand Taiwan: Samsonite suitcase ad Korean: nutritional supplement and the family France: birds of a flock Brazil: soccer players United Kingdom: shark Pakistan: "Rhythm Wythm" Gender Roles Media Limitations Availability – Political position – Literacy rates - selective Cost – Media costs subject to negotiation – Agent discounts split with client Coverage – National vs. regional – Fragmented Media Selection Newspapers Magazines Radio & Television Satellite and Cable Television Direct Mail Other Media Household Penetration of Cable, Satellite, and Internet Top 10 Media Markets 1997 Country Cable Satellite Internet United States 66.9 4.1 21.3 Japan Germany UK France Brazil So. Korea China Italy Mexico 22.9 59.9 7.0 7.0 4.3 14.0 25.8 N/A 7.5 22.9 20.7 15.0 8.0 5.2 N/A 25.8 3.4 1.5 9.9 11.6 5.0 1.7 0.003 1.8 N/A 1.9 0.06 SOURCE: Abstracted from: “Top Global Advertising Market” Ad Age International 1997. p. 17. May Media Planning & Analysis Tactical Considerations Availability Cost Coverage Lack of Market Data Other Forms of Communication Sales Promotions Event Sponsorships Trade Shows Direct Marketing Public Relations