1 Objectives MILLENNIALS Parents of new Cub Scouts Volunteers Training professionals and volunteers 2 The generations The Greatest Generation: over 84 years old The Silent Generation: ages 67 – 84 The Baby Boomers: ages 48 – 66 Generation X: ages 32 – 47 The Millennials: 31 years-old and younger 3 Millennial population U S Adult Population - 2010 38.1 M, 16.8% 74.9 M, 33.0% 46.9 M, 20.7% 66.9 M, 29.5% Millennials Gen X Boomer Silent/Greatest Source: Census 2010 4 Most diverse population Millennials (ages 19-30) Adults over 30 Black 14% White 61% White 70% Hispanic 19% Other 1% Asian 5% Black 11% Hispanic 13% Asian 5% Other 1% Source: Millennials, A Portrait of Generation Next, 2010, Pew Research Center 5 Characteristics 6 7 Parents of new Cub Scouts Percent saying . . . Is one of the most important things in their lives Being a good parent 52% Having a successful marriage 30% Helping others in need 21% Owning a home 20% Having a high-paying career 15% Living a very religious life 15% Having lots of free time 9% Becoming famous 1% 0% 10% 20% 30% 40% 50% 60% Source: Millennials, A Portrait of Generation Next, 2010, Pew Research Center 8 Parents of new Cub Scouts Where do we find these new parents and volunteers? Traditional chartering organizations for BSA units: Public Schools Civic Organizations Faith-based organizations 9 Top chartering organizations Lions International Optimist International American Legion and Auxiliary VFW, Auxiliary YMCA Kiwanis International Boys and Girls Clubs Loyal Order of Moose Rotary International Elks National Foundation 10 Top chartering organizations Episcopal Church United Methodist Church Christian Church, Disciples of Christ Catholic Church Presbyterian Church United Church of Christ, Congregational Baptist Churches Lutheran Church Church of Christ The Church of Jesus Christ of Latter-day Saints 11 Parents of new Cub Scouts Today, among adults ages 18-29 25% have no religious affiliation 22% identify with non-denominational churches 8% identify as other religions 55% not in our traditional target markets 64% of Millennials say they have an “Absolutely certain belief in God.” They pray about as often as their elders did in their own youth. 12 Parents of new Cub Scouts Where can we find these parents? Involved •Community activities •Service projects •Causes Communicate •Social networks •Texting •Smart phones 13 Parents of new Cub Scouts Council Market Analysis Demographics Trends Tapestry segments ZIP code level Maps 14 Parents of new Cub Scouts Do they want their kids in Scouting? Yes! But they might not know it. CONFIDENT, CONNECTED, OPEN TO CHANGE “How does Scouting fit into the broader architecture of my life?” 15 Parents of new Cub Scouts Grand Appealing to the˅parents and new Cub Scouts: 16 Grandparents of new Cub Scouts Millennials Get along well with their parents Boomeranged back home 17 Grandparents of new Cub Scouts Millennials’ parents In traditional chartering organizations More likely to have been Scouts More time to get involved in the grandkids’ lives 18 19 Donors and volunteers Financial resources Just starting careers College debt 20 Donors and volunteers Motivations for giving Make the world a better place to live Make my community a better place to live Give the poor a way to help themselves Source: Generational Differences In Charitable Giving and in Motivations for Giving, The Center for Philanthropy at Indiana University, May 2008 21 Donors and volunteers Percent who say they volunteered in the past 12 months Traditionalists 39% Baby Boomers 52% Gen Xers 54% Millennials 57% 0% 10% 20% 30% 40% 50% 60% Source: Millennials, A Portrait of Generation Next, 2010, Pew Research Center 22 Donors and volunteers Choosing which organization 58% The organization’s cause The mission of the organization 38% 3% The history of the organization 0% 25% 50% 75% Source: Volunteerism and Charitable Giving among the Millennial Generation, Kennesaw State University 23 Donors and volunteers Connect to donors and volunteers 24 Donors and volunteers Want to help Need to be asked Have been scheduled by their parents Expect to be part of a collaborative effort To be involved in the planning stages Accustomed to structure What is expected of them When is it expected Why is it expected 25 Donors and volunteers Sheltered as children Not inclined to trust Be open and honest 26 27 As learners STRUCTURED Success as a student Doing exactly what you were told to do No less and no more Often didn’t require exceptional effort Taught to the test 28 As learners Evaluations/grades Consistent and public criteria Fair assessment Students know exactly how the teacher will evaluate Students can choose what level of success they want Their reward High praise Promptly Frequently 29 As learners Special and confident “I’m smart; I shouldn’t have to put out effort.” “Smart people don’t need to ask for help.” ‘Working too hard shows you can’t cut it with gifts alone.” Risk-averse Image maintenance is more important than learning Special x Entitled They may overestimate the value of their efforts Use examples and resources to exhibit actual excellence 30 As learners May need to learn: Advocate for themselves To take responsibility upon themselves Think more critically With more complexity Alert to unintended consequences 31 As learners May need to learn how to recover from failure Millennials Raised on external reinforcement Expect points for everything they do Trainers Reward what you want to reinforce Be specific with your praise 32 As learners Team-oriented Millennials thrive in a collaborative environment Group exercises and assignments – role playing Increase use in trainings Overcome learning challenges Build skills in face-to-face interaction 33 Confident Connected Open to change Just who the BSA needs! 34 RESEARCH AND PROGRAM INNOVATION TOOLS FOR COUNCILS Council Market Analysis Report An analysis of council membership and council area market demographics Useful for recruiting, fundraising, marketing, and strategic planning •Download from MyBSA > Resources tab > Council Market Analysis Reports •Select by region, area, and HQ city •Excel files of the tables in the report are available upon request to research.team@scouting.org A 12 minute training webinar is available at www.scouting.org/membership > Webinars, Podcasts, and Newsletters > Marketing Analysis Webcast Ethnic and Generational Diversity Publications available through National Supply Group: Successful Recruiting: Tapping Into Diverse Markets Strategic Plan Research PowerPoints and publications in PDF format at www.scouting.org/about 35 RESEARCH AND PROGRAM INNOVATION TOOLS FOR COUNCILS Fact Sheets Learn about many aspects of the organization and see what is available for marketing, recruiting, and fundraising. Online and printable PDFs at www.scouting.org/about Environmental Scan Secondary research of interest to the BSA―particularly helpful in United Way and grant applications. Online and printable PDFs at www.scouting.org/about Research Studies Helpful for telling the Scouting story – the value of Scouting – and in United Way and grant applications Eagle Scouts: Merit Beyond the Badge Values of Americans Search Institute’s 40 Developmental Assets Applied to Scouting Summer Camp Outcomes Study Volunteer Outcomes Study A Year in the Life Publications available through National Supply and PowerPoints at www.scouting.org/about Surveys for Local Councils Survey documents and templates, customizable and covering many topics. Councils can use a survey tool that is available for $200 through Research and Program Innovation or they can administer surveys as they choose. 36