Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Data Resource Management Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-1 Learning Objectives 1. Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Explain the importance of implementing data resource management processes and technologies in an organization. 2. Outline the advantages of the database management approach to managing the data resources of a business. 3. Explain how database management software helps business professionals and supports the operations and management of a business. 4. Provide examples to illustrate each of the following concepts: a. b. c. d. e. Major types of databases Data warehouses and data mining Logical data elements Fundamental database structure Database development Copyright 2005, McGraw-Hill/Irwin, Inc. 5-2 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT Managing Data Resources Data Resource Management Data – A Vital Business Asset Data Warehousing Real World Case 1… Argosy Gaming Co.: Challenges in Building a Click to go to Data Warehouse Case 1 END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-3 Foundation Data Concepts Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Data Organization Structure • Character • Field • Record • File • Database Graphically… Copyright 2005, McGraw-Hill/Irwin, Inc. 5-4 Foundation Data Concepts Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Data Organization Structure Human Resource Database Payroll File Benefit File Employee Record 1 Employee Record 2 Name SS No. Salary Name SS No. Salary Field Field Field Field Field Field Employee Record 3 Employee Record 4 Name SS No. Salary Name SS No. Salary Field Field Field Field Field Field Real World Cases Jones T.A. 275-32-3874 20,000 Klugman J.L. 349-88-7913 28,000 Alverez, J.S. 542-40-3718 100,000 Porter, M.L. 617-87-7915 50,000 KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-5 Foundation Data Concepts Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases Example: An Electric Utility Database Electric Utility Database Billing Meter Reading Entities: Customers, Meters, Bills, Payments, Meter Readings Relationships: Bills Sent to Customers Customers Make Payments Customers Use Meters Payment Processing Service Start/Stop KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-6 Types of Databases Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development • Operational Databases • Distributed Databases • External Databases • Hypermedia Databases Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-7 Types of Databases Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases Distributed Database Model External Databases on the Internet and Online Services Client PC Network Server Distributed Databases on Intranets and Other Networks Operational Databases of the Organization End User Databases Data Warehouse Data Marts KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-8 Types of Databases Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Operational Databases Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-9 Types of Databases Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Web-Based Information System Web Browser The Internet Intranets Extranets Web Server Software Client PCs Network Server Real World Cases KEY TERMS BACK NEXT HTML XML Web Pages Image Files Video Files Audio Files Hypermedia Database END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-10 Data Warehouses Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases Components of a Complete Data Warehouse Operational, External, and Other Databases Analytical Data Store Data Management Data Marts Data Acquisition (Capture, clean, transform, transport, load/apply) Warehouse Design Enterprise Warehouse Metadata Management Metadata Directory Metadata Repository Data Analysis (Query, report, analyze, mine, deliver) Web Information System KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-11 Data Warehouses Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Shell Exploration: The Business Value of a Data Warehouse • ERP or SCM Software Installation • Combining Databases • 27 Sources Become 1 Huge Data Warehouse • More Powerful Data Source in One Warehouse Graphically… Copyright 2005, McGraw-Hill/Irwin, Inc. 5-12 Data Warehouses Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Applications ERP Inveentory Control Data Marts Finance Marketing Logistics Sales Shipping Purchasing Accounting Real World Cases KEY TERMS BACK NEXT CRM END Copyright 2005, McGraw-Hill/Irwin, Inc. Management Reporting 5-13 Data Mining Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END • Identify New Product Bundles • Find Root Causes to Quality or Manufacturing Problems • Prevent Customer Attrition • Cross-Sell to Existing Customers • Profile Customers with More Accuracy Copyright 2005, McGraw-Hill/Irwin, Inc. 5-14 Data Mining Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Using Data Mining to Develop Business Knowledge Data Transformation Selection Database Target Data Data Mining Target Warehouse Implementation/ Evaluation Patterns Business Knowledge Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-15 Data Mining Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Bank of America: Benefits of Data Mining • Sought to Profile Customers • Wanted to Identify More Accurate, Specific Target Markets • Extremely Accurate and Effective Results • Customer Patterns Revealed Copyright 2005, McGraw-Hill/Irwin, Inc. 5-16 File Processing Programs Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END • Traditional File Processing • Information Wanted is in Different Files • Each File Used by a Different Application Program • No Application Program Can Get the Information from these Files Copyright 2005, McGraw-Hill/Irwin, Inc. 5-17 File Processing Programs Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Example – Bank File Processing Systems Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-18 File Processing Programs Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Problems of File Processing • Data Redundancy • Lack of Data Integration • Data Dependence • Other Problems –Accuracy –Integrity –Completeness Copyright 2005, McGraw-Hill/Irwin, Inc. 5-19 Database Management System Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT The Software Interface Between Users and the Databases Controls How Databases are: –Created –Interrogated –Maintained –Provide Needed Information END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-20 Database Management System Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Alberta Central: Converting to Database Management • Administrative Services Organization for 38 Credit Unions • Making Switch to DBMS • Sought Demographic, Account, and Product Information • New DB2 System Provided Superior Results and Faster Reports Copyright 2005, McGraw-Hill/Irwin, Inc. 5-21 Database Management System Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Inquiry Customer Transaction Processing Checking Account Program Installment Loan Program Database Management System Real World Cases Customer Database KEY TERMS BACK NEXT Savings Account Program Checking Account Data Savings Account Data Installment Loan Data Other Customer Data END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-22 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT Database Management System Common Software Components Common DBMS Software Components •Database Definition •Nonprocedural Access •Application Development •Procedural Language Interface •Transaction Processing •Database Tuning END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-23 Database Management System mySQL DBMS Application Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-24 Database Management System Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Three Major Uses of DBMS Software Operating System Database Management Database Management System Databases Application Programs •Create: Database and Application Development •Maintain: Database Maintenance •Use: Database Interrogation Copyright 2005, McGraw-Hill/Irwin, Inc. 5-25 Database Management System Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT Database Interrogation • SQL Queries • Graphical and Natural Queries Database Maintenance Database Application Development END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-26 Database Management System Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Example Application Microsoft Access Report Generator Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-27 Database Management System Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END WH Smith PLC: Transaction Processing and Database Interrogation • Sought Customer Buying Trends • Improved Inventory Management • Sought to Cut Paper Usage • Wanted POS System for Data Capture • Successful Management Tool Created Copyright 2005, McGraw-Hill/Irwin, Inc. 5-28 Database Management System Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Example Application Query Wizard of Microsoft Access Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-29 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Technical Foundations of Database Management • Need for Organization • Use Logical Structure • Processed Efficiently • Retrieved Quickly Real World Case 2Owens & Minor and NBC Click to go to Case 2 Universal Copyright 2005, McGraw-Hill/Irwin, Inc. 5-30 Database Structures Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Three Major Database Structures Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-31 Database Structures Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Three Major Database Structures •Hierarchical Structure •Network Structure •Relational Model •Multidimensional Structure Employee Table Department Table Deptno Dname Dept A Dept B Dept C Dloc Dmgr Empno Ename Emp 1 Emp 2 Emp 3 Emp 4 Emp 5 Emp 6 Etitle Esalary Deptno Dept A Dept A Dept B Dept B Dept C Dept B Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-32 Database Structures Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development The Multidimensional Structure Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-33 Database Structures Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT The Object-Oriented Structure Bank Account Object Attributes •Customer •Balance •Interest Operations •Deposit (Amount) •Withdraw (Amount) •Get Owner Inheritance Checking Account Object Attributes •Credit Line •Monthly Statements Operations •Calculate Interest •Print Monthly Statement Inheritance Savings Account Object Attributes •Number of Withdrawals •Quarterly Statement Operations •Calculate Interest Paid •Print Quarterly Statement END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-34 Database Structures Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Object-Oriented Graphical Display Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-35 Database Structures Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Evaluation of Database Structures •Hierarchical – Natural for Many Applications •Network Structures – Handles Many-to-Many Relationships Well •Neither Handles Ad Hoc Inquiries Well •Relational Structures – Easily Retrieves Ad Hoc Requests •Relational is Not as Efficient Copyright 2005, McGraw-Hill/Irwin, Inc. 5-36 Database Structures Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Experian Automotive: The Business Value of Relational Database Management •Vehicle Data Collection Unit of Credit Reporting Company •Data Collected to be Sold •50 Different DMV Systems •Database Processes 175 Million Records per Month •Provided New Revenue Streams Copyright 2005, McGraw-Hill/Irwin, Inc. 5-37 Database Development Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END •Database Administrators (DBAs) •Data Definition Language (DDL) •Data Dictionary •Metadata •Metadata Repository Copyright 2005, McGraw-Hill/Irwin, Inc. 5-38 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Database Development Example Application Table Wizard of Microsoft Access Real World Cases KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-39 Database Development Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development 1- Data Planning Develops a model of business processes Physical Data Models Storage representations and access methods Enterprise model of business processes with documentation 5- Physical Design Determines the data storage structures and access methods 2- Requirements Specification Define information needs of End users in a business processes Logical Data Models e.g., relational, network, hierarchical, multidimensional, Or object-oriented models Description of users needs may be represented in natural language or using the tools of a particular design technology 4- Logical Design Translates the conceptual models into the data model of a DBMS Real World Cases KEY TERMS BACK NEXT END 3- Conceptual Design Expresses all information requirements in the form of a High-level model Copyright 2005, McGraw-Hill/Irwin, Inc. Conceptual Data Models Often expressed as entity relationship models 5-40 Data Planning Purchase Order Item Ordered on Purchase Order Product Supplies Supplier Stocked as Real World Cases • Data Planning Process • Enterprise Model • Entity Relationship Diagram Contains Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Product Stock Holds Warehouse KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-41 Data Planning Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Aetna and Shop at Home Network: Development Solutions • 15,000 Database Table Definitions • Many Problems Without Definition Organization • Use of Oracle DBMS • Importance of Proper Installation and Maintenance Copyright 2005, McGraw-Hill/Irwin, Inc. 5-42 Data Planning Logical and Physical Database Views Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Checking Application Savings Application Installment Loan Application Logical User Views Checking and Savings Data Model Installment Loan Data Model Banking Services Data Model Database Management System Data elements and relationships (the subschemas) needed for checking, savings, or installment loan processing Data elements and relationships (the schema) needed for the support of all bank services Software Interface The DBMS provides access to the bank’s databases Real World Cases KEY TERMS BACK NEXT Bank Databases Physical Data Views Organization and location of data on the storage of media END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-43 Summary Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END 1. Data Resource Management 2. Database Management 3. Database Software 4. Types of Databases 5. Data Access 6. Database Development Copyright 2005, McGraw-Hill/Irwin, Inc. 5-44 KEY TERMS Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Data Dictionary Data Mining Data Modeling Data Resource Management Database Administrator Database Management Approach Database Management System (DBMS) Database Structure a. b. c. d. Hierarchical Multidimensional Network Object-Oriented Relational DBMS uses Real World Cases KEY TERMS BACK NEXT END a. b. c. d. Application Development Database Development Database Interrogation Database Maintenance Copyright 2005, McGraw-Hill/Irwin, Inc. File Processing Logical Data Elements a. b. c. d. e. Character Field Record File Database Metadata Query Language Report Generator Types of Databases - Data Warehouse - Distributed - External - Hypermedia - Operational 5-45 Optional Case Studies Real World Case 1 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Argosy Gaming Co.: Challenges of Building a Data Warehouse Click to go to Case 1 Real World Case 2 Owens & Minor and NBC Universal: Protecting Strategic Data Resources Real World Case 3 Henry Schein Inc.: The Business Value of a Data Warehouse Click to go to Case 2 Click to go to Case 3 Real World Case 4 Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management Copyright 2005, McGraw-Hill/Irwin, Inc. Click to go to Case 4 5-46 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Telecommunications and Networks Real World Cases Chapter 6 KEY TERMS BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-47 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS Argosy Gaming Co.: Challenges of Building a Data Warehouse 1- What is the business value of a data warehouse? Use Argosy Gaming as an example. Business values would include: • Forced to Map and Analyze the Data • Data Warehouse Brings Customer Data Together • Corporate Management Analyzes Data Return to • Finds Conflicting Definitions Chapter 5 • Limits Effective Decisions Return to Cases Page BACK NEXT END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-48 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT Argosy Gaming Co.: Challenges of Building a Data Warehouse 2- Why did Argosy use an ETL software tool? What benefits and problems arose? How were they solved? Benefits would include: • Coordinates Source Data Extracting Process • Developed Consistent Categories of Data • Better Planning for Future Activities • Storing Data Values and Structures END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-49 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT Argosy Gaming Co.: Challenges of Building a Data Warehouse 2- Why did Argosy use an ETL software tool? What benefits and problems arose? How were they solved? Problems would include: •Preparing ETL Process •Conflicting Data Definitions •Warehouse Data not Dependable/Usable END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-50 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Argosy Gaming Co.: Challenges of Building a Data Warehouse 3- What are some of the major responsibilities that business professionals and managers have in data warehouse development? Use Argosy Gaming as an example. Return to Chapter 5 Real World Cases KEY TERMS BACK NEXT Return to Cases Page END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-51 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases Argosy Gaming Co.: Challenges of Building a Data Warehouse Responsibilities would include: • Planning-Data Warehouse/Data Mining • Must have Quality Data • Achievements from Data • Architecture-Centralized/Distributed • ETL Foundation-Future Return to Growth Chapter 5 KEY TERMS BACK NEXT Return to Cases Page END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-52 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Argosy Gaming Co.: Challenges of Building a Data Warehouse Responsibilities would include: • Planning-Data Warehouse/Data Mining • Must have Quality Data • Achievements from Data • Architecture-Centralized/Distributed • ETL Foundation-Future Return to Growth Chapter 5 • Identify problems/Achieve Return to Cases Page Consensus Copyright 2005, McGraw-Hill/Irwin, Inc. 5-53 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Owens & Minor and NBC Universal: Protecting Strategic Data Resources 1- Why have developments in IT helped to increase the value of the data resources of many companies? Developments would include: • Storage of Detailed Data • Access Information-External Databases • Increased Use of Internet Databases • Data Warehousing/ Mining Adds Value Return to Chapter 5 Return to Cases Page Copyright 2005, McGraw-Hill/Irwin, Inc. 5-54 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Owens & Minor and NBC Universal: Protecting Strategic Data Resources 2- How have these IT capabilities increased the security challenges for a company’s data resources? Increased Challenges would include: • Protect Business-Intelligence Data • Restricting Access to Data • Acquire Web-Intelligent Software • Challenges of System Administration Copyright 2005, McGraw-Hill/Irwin, Inc. 5-55 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases Owens & Minor and NBC Universal: Protecting Strategic Data Resources 3- How can companies use IT to meet the challenges of data resource security? Ways to Meet Challenges would include: • Establish Role-Level Security • Store Security Role-Levels • Restrict Use of Business-Intelligence • Authentication/Authorization Return to Encryption Chapter 5 KEY TERMS BACK NEXT Return to Cases Page END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-56 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Owens & Minor and NBC Universal: Protecting Strategic Data Resources 3- How can companies use IT to meet the challenges of data resource security? Ways to Meet Challenges would include: • Establish Role-Level Security • Store Security Role-Levels • Restrict Use of Business-Intelligence • Authentication/Authorization Return to Encryption Chapter 5 • Create Web Portals and Return to Cases Page User Roles Copyright 2005, McGraw-Hill/Irwin, Inc. 5-57 Henry Schein Inc.: The Business Value of a Data Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development 1- What are some of the key requirements for building a good data warehouse? Use Henry Schein Inc. as an example. Real World Cases KEY TERMS BACK NEXT Return to Cases Page END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-58 Henry Schein Inc.: The Business Value of a Data Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Requirements would include: • Right Skills-Build Data Warehouse • Ensure Data Quality • Plan-Needed Information and Reports • Analyze-Old Reports/Data • Standardize Transactional Codes • Develop/Test Summary Tables Copyright 2005, McGraw-Hill/Irwin, Inc. 5-59 Henry Schein Inc.: The Business Value of a Data Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END 2- What are the key software tools needed to construct and use a data warehouse? Key software tools would include: •Data Extraction Software •Query/Reporting Software •Data Transformation/Loading Software Copyright 2005, McGraw-Hill/Irwin, Inc. 5-60 Henry Schein Inc.: The Business Value of a Data Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases 3- What is the business value of a data warehouse to a company? The business value would include: •Most Profitable Customers •Customers To Target •Analyze Business by Areas •Use Specific Direct Marketing KEY TERMS BACK NEXT Return to Cases Page END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-61 Henry Schein Inc.: The Business Value of a Data Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END 3- What is the business value of a data warehouse to a company? The business value would include: •Most Profitable Customers •Customers To Target •Analyze Business by Areas •Use Specific Direct Marketing •Add More Fields to Reports Return to Cases Page Copyright 2005, McGraw-Hill/Irwin, Inc. 5-62 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management 1- How did Anadarko Petroleum meet its data resource management challenges? What is the business value of their approach? KEY TERMS BACK NEXT Return to Cases Page END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-63 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management Anadarko met its challenges by: •IT Team Worked on: – Communication – Planning – Change Management •Technology Wedded to Business Strategy •Effective Overall Leadership Copyright 2005, McGraw-Hill/Irwin, Inc. 5-64 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management The business value would include: •Improved Performance •Lower Costs •Anadarko Ahead of Competitors •Standard Networked Storage Model Copyright 2005, McGraw-Hill/Irwin, Inc. 5-65 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management 2- What are the business benefits of the data resource management processes that Patricia Graham is selling to business users at Prudential Financial? END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-66 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management Business benefits would include: •Time Savings •Quality Improvement •Foster Communication •More Time for Running Business Copyright 2005, McGraw-Hill/Irwin, Inc. 5-67 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management 3- How does effective data resource management contribute to the strategic business goals of companies? Use Anadarko and Prudential Financial as examples. Real World Cases KEY TERMS BACK NEXT Return to Cases Page END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-68 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management Contributions would include: •Improved Performance/Time Savings •Reduced Costs •Serve Customers Better Real World Cases KEY TERMS BACK NEXT Return to Cases Page END Copyright 2005, McGraw-Hill/Irwin, Inc. 5-69 Managing Data Resources Types of Databases Data Warehouses The Database Management Approach Section II Technical Foundations of Database Management Database Structures Database Development Real World Cases KEY TERMS BACK NEXT END Anadarko Petroleum and Prudential Financial: Challenges of Data Resource Management Contributions would include: •Improved Performance/Time Savings •Reduced Costs •Serve Customers Better •Improved Data Quality Return to Cases Page Copyright 2005, McGraw-Hill/Irwin, Inc. 5-70