Presenter: Neil Drabsch, Group CFO QBE INSURANCE GROUP INVESTOR PRESENTATION NEW YORK SEPTEMBER 2005 Company overview • QBE is an Australian-based general insurance and reinsurance group and one of the world’s 25 largest insurers and reinsurers as measured by net written premium – Established in 1886 – Listed on ASX as QBE in 1973 following merger of three related companies – Operates in 38 countries • QBE specialises mainly in writing commercial lines in general insurance (80%) and inward reinsurance (20%) • QBE does not write any material life insurance or generally undertake funds management on behalf of other companies or individuals • S&P A+ (Stable) insurer financial strength and counterparty credit rating for main insurance subsidiaries. Growth and insurance margin Gross written premium A$M 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005* * targets 1,336 1,561 2,054 2,409 2,877 4,406 6,793 7,723 8,350 8,766 9,500 COR % 100.4 99.3 99.5 100.3 103.9 102.5 109.6 97.7 93.8 91.2 Company overview Insurance profit ratio % Insurance profit A$M 8.0 88 8.4 101 7.2 116 7.7 147 2.5 56 5.4 186 (2.6) (119) 7.2 406 10.4 627 13.1 914 15.0 to 16.0 Total investments A$M 2,045 2,694 3,105 3,505 5,123 6,986 8,724 10,759 11,106 14,975 >17,000 History of growth full year to 31 December 2004 Gross written and net earned premium Compound average growth rates over last 12 years: - gross written premium 21.7% - net earned premium 20.1% A$M 10,000 Projected 2005 8,000 GWP A$9.5 Bn 6,000 NEP A$7.5 Bn 4,000 2,000 0 1992 1994 1996 1998 2000 2002 2004 Corporate strategy • QBE’s underlying business strategy is to maintain operations in the key global insurance markets and to be a lead underwriter for selected lines of business setting rates and conditions in the markets in which it operates • QBE’s strategy of diversification, by product and geographic exposure, is key to managing our insurance and reinsurance risks and has been a vital ingredient in the Group’s success • Carefully manage risk for both the asset and liability side of the balance sheet • Relatively modest insurance net retentions • Grow the business both organically and through acquisitions of insurance businesses, portfolios and teams of underwriters • Embed QBE culture throughout the organisation applying proven effective risk management practices and controls • • • • • • • • • • • • • • Recap half year results to 30 June 2005 Record operating profit of A$491 million up 43% Lowest COR in past 30 years - 90.3% (2004: 90.5%) Record insurance profit margin - 15.8% (2004:13.6%) Gross and net earned premium up 9% and 13% respectively (despite higher A$) Prudential margins in outstanding claims slightly in excess of our internal range at 95% probability of adequacy Low risk short duration cash and fixed interest investments A$14.3 billion, benefited from interest rate increases (particularly US$ and A$) Achieved lower insurance risk profile Acquisitions in the period will add premium growth of A$500 million to benefit 2006 Achieved further product and geographic diversification All 38 countries in excellent shape and looking for growth opportunities Cash flow from operations again strong at A$672 million, although lower than last year (2004: A$898 million) mainly due to settlement of 2004 catastrophe claims EPS (diluted) up 32% to 59.2 cents per share Dividend- interim 33¢ per share 50% franked (2004: 24¢ per share) Insurance liabilities at 30 June 2005 include a substantial allowance for large losses and catastrophes in second half of 2005 Worldwide operations HALF YEAR FULL YEAR June 2005 June 2004 Dec 2004 Dec 2003*** Gross written premium $M 5,123 4,763 8,766 8,350 Gross earned premium $M 4,331 3,982 8,571 7,816 Net earned premium $M 3,506 3,114 6,781 6,036 Claims ratio % 61.0 61.6 61.3 63.3 Commission ratio% 17.0 16.8 17.5 18.2 Expense ratio %* 12.3 12.1 12.4 12.3 Combined operating ratio % 90.3 90.5 91.2 93.8 Underwriting profit $M 339 297 597 372 Investment income on policyholders’ funds $M** 214 128 317 255 Insurance profit $M 553 425 914 627 Insurance profit % to NEP 15.8 13.6 13.5 10.4 Investment income on shareholders’ funds $M 123 4 187 158 Amortisation (1) - (1) (20) Net profit before tax $M 675 429 1,100 765 * All expenses other than investment expenses, borrowing costs and amortisation of goodwill are allocated to the underwriting result ** Investment yields on average policyholder funds 4.1 % (2004 : 2.9%) *** Not restated for AIFRS Worldwide portfolio mix gross earned premium half year ended 30 June 2005 Workers’ compensation Professional indemnity 9% (11%) 9% (9%) Financial and credit Marine and aviation 2% (3%) 6% (6%) Liability 23% (19%) Property 29% (32%) Other 1% (2%) Motor and motor casualty 14% (12%) Accident and health 7% (6%) Short tail 53% (54%), Long tail 47% (46%) Worldwide operations half year ended 30 June 2005 Insurance profit margin GWP* Growth 2005 $M 2005 % 2005 % 2004 % 2005 % 2004 % 2005 $M 2004 $M 1,255 32 89.3 89.3 18.1 14.9 138 135 358 8 89.6 90.9 15.1 12.0 34 16 QBE Insurance (Europe) 1,407 9 89.2 91.3 15.6 13.6 164 93 Lloyd’s division 1,393 (7) 92.5 90.1 15.4 15.1 120 76 710 3 92.1 91.3 11.3 9.5 35 23 Group 5,123 8 90.3 90.5 15.8 13.6 491 343 General insurance 3,816 10 90.3 90.9 15.8 13.6 373 257 Inward reinsurance** 1,307 - 90.4 89.3 15.8 13.7 118 86 Group 5,123 8 90.3 90.5 15.8 13.6 491 343 Australia Pacific Asia Central Europe the Americas COR Net profit after tax and minorities • Weighted average premium rates for the Group down by 3.6% compared with budget of 3.1%. • “Attrition” claims at historical lows * The stronger A$ reduced reported growth by approximately 1.5% ** Inward reinsurance reduced as a proportion of GWP – 26% (2004 : 27%). Excluding facultative reinsurance inward reinsurance business is 19% (2004 : 24%) of total GWP Net invested funds 30 June 2005 31 Dec 2004 $M % $M % Cash and cash equivalents Short term money Fixed interest securities and other Equities Property 1,492 5,362 7,492 1,344 31 9.5 34.1 47.7 8.5 0.2 1,121 5,482 6,957 1,383 32 7.5 36.6 46.5 9.2 0.2 Total financial assets and cash (1) 15,721 100.0 14,975 100.0 Borrowings (2) Net invested funds (1) (1) (2) 1,742 1,805 13,979 13,170 Excludes ABC financial assets and ABC securities Borrowings denoted as “financial liabilities” in financial statements Acquisitions half year ended 30 June 2005 • Acquisitions made since January 2005 were: - Greenhill underwriting agency in Western Europe: €75 million gross premium - Central de Seguros in Colombia: US$60 million gross premium - National Farmers Union Property and Casualty company in the US: US$200 million gross premium - MiniBus Plus underwriting agency: £40 million gross premium - British Marine P & I and specialist small marine hull: £70 million gross premium • These acquisitions will add approximately A$750 million of annualised gross written premium and expected to be EPS accretive in 2006 • We continue to look at a number of acquisition opportunities in all markets • 90 acquisitions since 1982 • QBE has teams experienced in acquisitions in each division Market conditions • 4 years of cumulative premium rate increases for most commercial lines of business • Significant gains on terms and conditions across all portfolios – e.g. higher deductibles are being retained • More competition emerging, particularly for larger risks – however not irrational • Recent US Hurricane Katrina market loss could be as high as US$60 billion. Losses for QBE are within allowances included in insurance liabilities at 30 June 2005 • Losses from Katrina and Rita are expected to generate increased pressure on market capital with likely hardening of property, marine and marine energy premium rates Managing exposure to catastrophes • QBE considers information from a wide range of exposure monitoring processes: – Catastrophe modelling software, such as Risk Management Solutions (RMS) model output – Probable Maximum Loss (PML) and Maximum Event Retention (MER) analysis – Realistic Disaster Scenario reporting • Assessment of potential loss is usually from the ground up, e.g. sums insured, net retentions • This helps ensure that potential losses from a major catastrophic event are within QBE’s allowances Managing exposure to catastrophes Realistic disaster scenarios (RDS) reporting process • RDS reporting forms an integral part of Lloyd’s catastrophe and large loss exposure monitoring processes • QBE has adopted RDS reporting as best-practice across the whole Group for monitoring exposures to extreme events • Examples of RDS hurricane events in the US include: – Florida windstorm (2 scenarios) – North-east US windstorm – Gulf of Mexico windstorm – Hurricane Andrew (based on current exposures) Managing exposure to catastrophes Realistic disaster scenario US windstorms The following table sets out industry loss scenarios that we apply as a base for purchasing reinsurance protection RDS event Estimated industry loss US$Bn Florida WS – Miami Florida WS – Tampa Northeast US WS Gulf of Mexico WS Hurricane Andrew * $10B off shore energy loss, $50B onshore property loss ** Estimated present value of loss 70 70 60 60* 40** Managing exposure to catastrophes Lloyd’s realistic disaster scenario Gulf of Mexico windstorm assumes a US$60 billion insured loss; US$10 billion offshore energy; US$50 billion mainland property loss Managing exposure to catastrophes 2004 US hurricanes Market loss Ivan Charley Jeanne Frances QBE loss Gross Net US$B 11 8 4 5 US$M 510 175 2005 outlook Subject to no material movement in current exchange rates; large losses and catastrophes not exceeding the allowance in our business plans; and no major fall in equity markets or interest rates: • Target range for insurance profit margin upgraded to 15% -16% through 2005 from the previously announced 12.5% to 13.5% range • Insurance liabilities at 30 June 2005 include a substantial allowance for large losses and catastrophes in second half of 2005 • Current premium rates are adequate to meet profit targets for the substantial majority of our portfolios • Improved insurance policy terms and conditions are being largely maintained • Expect to achieve 2005 gross written and net earned premium of $9.5 billion and $7.5 billion respectively 2006 outlook • • • • • • • • Premium rate expectations and the strength of our insurance liabilities give us confidence for continuation of a strong level of insurance profitability Premium growth will be mainly driven by “acquisitions” made in 2005, although effect of Katrina and Rita likely to create positive overall premium growth for existing portfolios Estimated premium growth for 2006: 10% gross written premium and 12.5% net earned premium Large loss and catastrophe margins in premium rates expected to exceed highest experience in past seven years Reinsurance rates expected to firm and increase with strict risk and policy conditions retained Previously announced synergies from restructures and acquisitions to benefit reinsurance costs and expenses Investment yields on cash and fixed interest securities are expected to be higher on an investment portfolio increased by $2 billion in 2005 Income tax rate expected to be in the range of 27% to 28% Historical share price performance An investment in QBE has outperformed the Australian All Ordinaries Index and inflation with a compound average annual growth rate of 17.3% over 5 years, 21.1% over 10 years and 22.2% over 20 years QBE historical share price perform ance - last 20 years $35.00 QBE Share Price Performance $30.00 QBE Share Price Performance Including Reinvestment of Dividends ASX All Ordinaries Accumulation Index QBE Share Price (A$) $25.00 $20.00 $15.00 $10.00 $5.00 $0.00 Jun-85 Jun-87 Jun-89 Jun-91 Jun-93 Jun-95 Jun-97 Jun-99 Jun-01 Jun-03 Jun-05