File - ILS 504

Kathleen M. Kenny ILS 504 Compilation

Kathleen McCabe Kenny

November 27, 2011

ILS 504: Reference Sources & Services

Compilation of Coursework

The document was prepared in partial fulfillment of the requirements for ILS 504 Reference Sources and Services, Fall 2011, Dr. Elsie Okobi

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Table of Contents

Abstract ...................................................................................................... 3

Buley Library Tutorial ...................................................................................... 4

Online Searching Lab....................................................................................... 8

Guide to Reference Lab .................................................................................. 11

Google Lab ................................................................................................. 13

Library Visit – Reference Interview ................................................................... 16

Reference Evaluation, Set 1 (Individual) ............................................................. 23

Internet Search ............................................................................................ 32

eBook Lab................................................................................................... 38

Ebsco Lab .................................................................................................. 41

Reference Questions ...................................................................................... 45

Final Project ............................................................................................... 57

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Abstract

Throughout the course of this semester, we have learned to access, navigate, and use a wide variety of reference materials. These materials are accessed in printed volumes, online, and in subscription databases, and provide information to satisfy a number of different reference needs. What follows is a collection of the assigned work that has been completed this semester, providing the opportunity to become familiar with what reference materials are available, how to best find authoritative and relevant information, and how to execute appropriate and efficient searches.

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Buley Library Tutorial

Review of Library Tutorial

I accessed the library tutorial from the Buley Library home page, listed under Library Services. The home page of the tutorial section was presented as a comic strip, with a broad overview of what the

Buley Library offers: thousands of print and online journals; a collection of videos, DVDs, and CDs; the services of a librarian to help with locating resources through databases; library instruction courses that can be arranged through a professor; group or one-on-one consultations; and assistance with evaluating web resources.

This page also provided a link to a PDF to a “Chinese menu” formatted guide to what is available at the library, including a listing of available databases by subject area and a list of subject specialist librarians and their contact information.

Other sections of the tutorial include:

Finding a Topic

A guide for students who are in the first stage of forming a written assignment; includes guidance to further resources for identifying a topic, clarifying assignment parameters, and completing an opposing viewpoints assignment.

Searching the Library Catalog

This page provides a PowerPoint presentation about how to use CONSULS to find books and other materials at all four Connecticut State University Libraries, and the State Library in Hartford.

Finding Materials in the Library

This page has two PowerPoint presentations with instructions on how to find both books and other resources on the shelves and periodicals, either physically or digitally. The Buley Library uses the

Library of Congress call number system.

What’s a Periodical

An overview of the characteristics of the different types of periodicals including scholarly and research journals; professional, trade, and industry journals; journals of commentary and opinion; newspapers; and popular magazines.

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Using the Online Library

An overview of the electronic resources that the Library subscribes to. These resources include both articles from newspapers, magazines, and journals as well as online reference books. The page also provides instructions for creating a library PIN, which is necessary for accessing these online resources.

Requesting Materials

This page provides instructions for requesting materials, either available to be checked out or listed as

Library Use Only, from the CSU libraries and the State Library in Hartford.

Getting Help

This page includes contact information for the Reference Desk, including the location in the library, the phone number, and the email address. Also includes hours for the Reference Desk and a directory of the subject specialist librarians, with links to their pages on the library site.

Library Tutorial Exercises

Finding a book

1.

Which of the CSU libraries has A Native American Encyclopedia: History, Culture, and Peoples?

This book is available at ECSU and WCSU, and is missing at CCSU.

2.

What is the Call Number of this book?

At CCSU and ECSU, the call number is E76.2 P75 2000. At WCSU, it is E76.2 P75 1998.

3.

Can this book be checked out?

No, it is available for library use only.

4.

What is the Library of Congress subject term for “Native Americans”?

Indians of North America

5.

Which floor in Buley Library has books on Native Americans that can be checked out?

Because the call number begins with E, books about Native Americans can be found in the second floor stacks.

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6.

Using the online catalog, you have found a book in the SCSU stacks with the call number

ZH442.2.H87 2000. On which floor of the library can you find this book?

This book would be on the third floor.

Finding a Periodical

1.

Does Buley Library have The Journal of Family Issues?

Yes; this can be found in the SCSU eJournal Collection and from 01/01/1999 to the present in

SAGE Premier 2007.

2.

If you have a citation to an article that was published in this journal in 1990, where in the library will you find it?

An article from 1990 would be found in the SCSU Print and Microform Serials Collection.

3.

What about an article from 2006?

This would be found in SAGE Premier 2007.

Finding a Periodical Article

You have found the following citation:

Gurnham, D. (2005). The Mysteries of Human Diginity and the Brave New World of Human Cloning.

Social and Legal Studies, 14 (2), 197-214.

1.

Is this article available in Buley Library?

No, no holdings were found for Social and Legal Studies.

2.

How can you get a copy of this article?

The article can be requested through a Journal InterLibrary Loan Form.

3.

What type of periodical is this?

This is a scholarly journal.

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Kathleen M. Kenny ILS 504

Distinguishing Types of Sources

Match the following type of resource to the research:

1.

Magazine: Current issues

2.

Journal: Psychological case study

3.

Newspaper: Local weather

4.

Trade Periodical: Information about an organization

5.

Web Site: Advice for dancers

True or False

Compilation

1.

If you need research assistance, you must go to the Reference Desk. False

2.

You need a driver's license to check out materials. False

3.

Periodicals can be checked out. False

4.

To request a book from another CSU library you need to fill out an Interlibrary Loan form.

False, unless the item is listed as Library Use Only, in which case it must be requested with

an ILL form.

5.

Peer-reviewed articles can be found in magazines. False

ILS 504 Exercises

1.

Does the Buley Library have the journal Electronic Library? Where is it, and in what formats is it available?

Yes, this journal is available through Emerald Journals (1983 to present), SCSU Print and

Microform Serials Collection (1989-2010), and February 1999 to 2009 in Wilson OmniFile.

2.

Dr. Okobi’s online reserves: for which courses are they available?

Online reserves are available for the following ILS courses: 504, 514, 534, 561, and 593.

3.

Who is the distance education librarian?

Rebecca Hedreen

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Online Searching Lab

1.

What is the Library of Congress Catalog used for?

The Library of Congress Catalog is a representation of the collection held by the

Library, with approximately 14 million records that encompass everything from books and manuscripts to audio-visual materials and maps. The catalog has tools to assist users in their searches, including cross-references and scope notes.

The catalog also serves as a demonstration of their cataloging standards, which are a model for nationwide cataloging standards.

2.

What is a national union catalog?

The National Union Catalog is a printed catalog of books that was issued in serial form, beginning in the 1950s. The project was begun in 1901, and eventually grew to include over 11 million catalog cards, copies of which were distributed to member libraries around the country. The title of this document is The National Union Catalog Pre-1956

Imprints, published in 754 volumes containing over 528,000 pages.

3.

What is WorldCat?

WorldCat, a service provided by OCLC, is a global network that connects libraries and their users to other libraries worldwide. The services that it provides includes management tools and user services, which are derived from member-provided bibliographic data. Member libraries are able to avail themselves of a number of

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Kathleen M. Kenny ILS 504 Compilation features including shared cataloging and resources.

There are a number of benefits for libraries who join WorldCat, including increased visibility for the library’s collection online, increased productivity for library staff by using shared resources, and collection building through WorldCat Resource Sharing and electronic database subscriptions.

4.

Is there a difference between the Library of Congress Catalog and the British Catalog?

The difference between the Library of Congress Catalog and the British Catalog is that the British Catalog is divided into separate catalogs, including more than 20 specialist catalogs, while the LOC Catalog is one unified catalog.

5.

Why is the Library of Congress Catalog important in the bibliographic control?

In the early 1960s, the Library of Congress began working on the standards that would evolve into the encoding language known as MARC (Machine Readable Cataloging).

MARC was adopted as a national standard in 1971, and an international standard in

1973. When a user looks up a record in the LOC Catalog, she can also view the full

MARC record as well.

6.

What is the difference between a keyword search and a subject search?

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In short, a keyword search is less targeted and will tend to produce a lower quality of result while a subject search is more specific and will tend to produce more relevant search results. The type of search used will depend on a number of factors, including the type of database one is searching; the type of research being done (for a ready reference question, a simple keyword search may yield exactly the result that one is seeking); and the user’s understanding of the subject at hand—will he or she be able to articulate the appropriate subject term?

Keyword searching, because of its flexibility and use of natural language, may provide a good entrée to a search, helping the user gain a better understanding of the topic at hand so that the appropriate subject search can be undertaken. Subject searching, while less flexible, will help guide the user to the information they are seeking by searching for items that meet the relevant criteria.

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Guide to Reference Lab

1.

Bristol-Meyers Squibb corporate information

Bristol-Meyers Squibb is a multinational corporation in the biopharmaceutical industry.

The company is headquartered in New York, NY, and Lamberto Andreotti is the CEO. In

2010, the company achieved net sales of $19.5 billion and invested $3.6 billion in research and development the same year. The company is involved in the development of medicines to treat diabetes, cancer, heart disease, as well as research in the areas of neuroscience, virology, and immunology.

2.

5 general bibliographies a.

A to zoo: subject access to children’s picture books b.

Africa research central: A clearinghouse of African primary sources i.

This website was designed as an effort to aggregate primary source information throughout the African continent. It provides a searchable database of national archives, libraries, and museums. This is a resource both for researchers and institutions that wish to request funding for preservation efforts, and also provides links to African studies resources and information for archivists. c.

Subject index of books published before 1880 d.

Bibliography: Ancient, Medieval, and Renaissance Manuscripts e.

Bibliography: Printing and Publishing

3.

5 subject bibliographies found under the headings Psychology and Art: a.

The index of psychoanalytic writings b.

Psychology: an introductory bibliography

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Kathleen M. Kenny ILS 504 Compilation c.

Arts and humanities citation index d.

Design and applied arts index: DAAL i.

This index is supplied through ProQuest’s CSA Illumina subscription service and indexes and abstracts over 500 journals. The focus of these journals is design and applied arts. The CSA fact sheet lists the fields that are considered to be “applied arts,” including everything from glass and jewelry to Web and industrial design. This would be a useful resource for people in fields from architecture to graphic design. e.

Museum studies bibliographies

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Google Lab

1.

Using Google, search for a book by title

I searched for my book club’s October selection, Cutting for Stone by Abraham

Verghese.

2.

Learn more about the book, identify the library from which you can borrow the book.

Bibliographic information, other than the title and author name:

Publisher: Paw Prints, 2010

ISBN: 144209592X, 9781442095922

The search indicated that it did not find “any reviews in the usual places.”

When I clicked on the link that brought me to WorldCat, I was puzzled by the results— when I entered in the zip code for my town, only three libraries showed up: Kent

District Library in Comstock Park, MI; Prairie Skies Public Library District in Ashland,

IL; and Kimble County Library in Junction, TX. I live in Massachusetts (suburban Boston area), and I know for fact that this book is held by several libraries in the local

Minuteman Library consortium—I have one of their copies of it on my kitchen table right now!

I have found books held by my local library in WorldCat results before, and I know that this is a popular book right now, so I tried again with another zip code that I know off the top of my head, that of my hometown of Stamford, CT. The same three libraries were listed for that as well. Stamford’s Ferguson Library is a great library, I find it hard to believe they wouldn’t have one copy of this book. I tried my search one more

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Kathleen M. Kenny ILS 504 Compilation time to make sure that I wasn’t overlooking something, but everything was in order on my end. I tried a few more WorldCat searches on other books, out of curiosity, and found that when I looked for another popular book that I have borrowed from the library, The Help, my library was not in the top of the search results, but the Brandeis

Library in Waltham (8 miles away), came up first.

3.

Look for the full-text of any book and information on where to buy the book

From advanced search, I searched for “full view only,” only “books” under content, for the subject Political Science, with no date parameters. From the search results, I chose The Federalist Papers. Along the side of the text were links to Forgotten Books

(a partner of Amazon; the link took me to Amazon’s listing for the book); Amazon

(next to the link, the price of $12.20 was provided); Barnes & Noble; and Books-a-

Million. The book is also available as an eBook from Google.

4.

Find scholarly publications using Google Scholar, provide the full bibliographic citation for any scholarly article on public libraries

Catherine A. Johnson, Do public libraries contribute to social capital?: A preliminary investigation into the relationship, Library & Information Science Research, Volume

32, Issue 2, April 2010, Pages 147-155

5.

Using Google, locate a website sponsored by a university or college that offers information about Asperger's Syndrome. http://medicine.yale.edu/childstudy/autism/information/aspergers.aspx

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The Autism Program at Yale, “an interdisciplinary group of clinicians and scholars dedicated to providing comprehensive clinical services to children with autism spectrum disorders and their families.”

6.

Locate an article by McCook, Kathleen de la Pena relevant to public libraries.

Give the full citation of the article and locate an article in full text.

Kathleen de la Pena McCook, Public Policy as a Factor Influencing Adult Lifelong

Learning, Adult Literacy, and Public Libraries, Reference & User Services Quarterly,

Volume 42, Number 1, Fall 2002, Pages 66-75.

The full-text article is available from the Buley Library in a number of databases.

7.

An instructor has suspicions that the following phrase from a student paper was plagiarized from an online reference work. Use Google to identify the source of this phrase: "Although only 14, Adams became interpreter and secretary to

Francis Dana, U.S. envoy to Russia."

Document the steps you used to identify the source of the phrase and give the full citation and the URL of the document.

I entered the entire phrase into Google, beginning and ending it with quotes. The full quote was only found on one page, a genealogy site found at: http://freepages.genealogy.rootsweb.ancestry.com/~jimrobsr/PS08/PS08notes.htm

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Library Visit – Reference Interview

Bedford Free Public Library – Bedford, Massachusetts

Observation

I visited the library on a Wednesday night, around 7:00 p.m. The library was busy, with everyone from adults who appeared to be working on course work or personal web searches to families visiting the children’s room. I sat in a cubicle across from the reference desk, which remained quiet despite the activity surrounding it. The reference librarian appeared to be busy with something on the computer, but maintained a friendly demeanor and engaged in a few brief chats with patrons who stopped by to say hello. During the time of my observation, she was not approached with a reference question. The patrons in the reference area appeared to be deeply engaged in their own pursuits and at least to my untrained eye did not seem to be in need of unaddressed help.

Personal Experience

After completing the observation portion of this exercise, I took a brief break and returned after about 10 minutes. The reference librarian was not at the desk when I returned, but I saw her in the stacks, helping another patron, so I sat down at one of the OPACs across from her desk and began to work as though I was in the process of doing research. Shortly after she returned to the desk, I approached her with my question. While she had appeared friendly from a distance, as I approached it was clear that she was displeased to be bothered, and I became nervous and felt pressured to ask my question as succinctly as possible.

For the purpose of this exercise, I chose to ask for help on an assignment that I had last semester, for Dr. Bielefield’s ILS 503 course. Each member of the class was assigned a brief biography of someone important to the field of librarianship, and I was assigned Bill Gates due to the work of the Bill and Melinda Gates Foundation. While at the time of the

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Kathleen M. Kenny ILS 504 Compilation assignment I was able to compile my research on my own, I found it frustrating that the books about him were written for a juvenile audience, and articles that I found were largely about

Microsoft, so finding articles about his philanthropic works and philosophy required a great deal of digging. I was interested to see how a search with the assistance of a reference librarian would differ from my unaided experience.

I explained this to the librarian, indicating that I was to write a biography of Bill Gates from the standpoint of his philanthropy, not business pursuits, and I was interested to learn about his personal motivations for becoming so deeply involved with philanthropy, rather than just listing facts about donations. As I talked, she seemed very distracted and disinterested in what I was saying, and when she seemed to deem it time for me to stop talking she nodded and moved toward the computer to guide me to the catalog. She did not seem interested to assess my information need any further than what I had provided her.

For our initial search, she brought up the library’s biographical database, Biography in

Context. She brought up the entry about Bill Gates, skimmed the article briefly, and when she found the words “Bill and Melinda Gates Foundation,” she asked if that would be sufficient and stood up, apparently ready to leave. I said that it was a good jumping-off point, and then reiterated what I was looking for—articles discussing not just broad biography, but personal reflections on why he got involved in philanthropy and what motivated him. She nodded impatiently, and without communicating what she was looking for, or what other resources I could avail myself of, brought up Gale General Reference Gold, and pointed with the cursor to the search box, where she said “You can just enter in ‘Bill Gates,’ or ‘Bill Gates

Foundation,’ or…you know, just play around with it, see what you come up with. Okay?” I agreed, and she left. If I were a novice searcher I may have felt compelled to ask for more

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Kathleen M. Kenny ILS 504 Compilation detailed information about how the resource worked, but as it was I felt very uncomfortable speaking to her.

After she left, I went back to the original biography article to see if it was something that I would have felt appropriate to include in my references for a graduate level paper. It was from Encyclopedia of World Biography, and was dated December, 1998. I realized that she had not asked me what the purpose of or audience for this paper would be, so there was no reason why she would have thought this an inappropriate resource to suggest.

The desk where I sat was about six feet from the reference desk, and directly in front of her.

I worked for about 20 minutes, trying to find articles that would pertain to this paper. The printer at this desk is rather loud, so she may have noticed that I wasn’t printing anything out, and I made a few gestures indicating frustration, but she didn’t glance up again. As I left the reference room, I walked directly past her desk and tried to make eye contact, but she ignored me and kept her eyes trained on her computer. My overall impression of this reference librarian in particular, suffice it to say, was unfavorable and I would not be interested in requesting assistance from her in the future. In terms of approachability, assessment of information, communication, search behavior, and user education, attentiveness, accuracy of the search, follow-up behaviors, and patron satisfaction, this librarian showed poorly on all points.

I should note that this is in stark contrast to an experience that I had with another reference librarian at the same library earlier in the week. While working on an assignment for Dr.

Sche’s ILS 506 class, I found that I was unable to locate any information on the definition for

MARC 9xx fields, and searches of my textbooks and online resources were not providing any

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Kathleen M. Kenny ILS 504 Compilation insight on this. I asked the librarian, and she was very friendly, helpful, and determined to find an answer for me, although unfortunately our searches didn’t turn up anything either.

She was very disappointed that she wasn’t able to help me, and told me to come back if I needed help with anything else (ultimately, I ended up using the Ask a Librarian chat feature on the Library of Congress website, and found that the reason why I was unable to find definitions for these fields was that they are undefined universally, and reserved for local use). While she wasn’t able to find the answer, she was patient and great to work with. In our brief interaction, she hit on all points of the RUSA guidelines, and I will seek her out should I need reference assistance in the future.

Middlesex Community College – Bedford, Massachusetts

Observation

I visited the library on a Thursday night, around 5:45 p.m. While the campus was busy, the library was surprisingly quiet—there were only 12 students there and the students that entered during my first hour or so in the library were there to go to a class in one of the library’s several classrooms. I sat down across from one of two service desks (neither was marked as specifically a reference desk) and began my observation.

Because the library was so quiet, I didn’t observe much interaction between the two staff members and the students who were there. I was unsure of who was the reference librarian, though after closer examination I realized that behind one of the desks was a sizable collection of ready reference materials, so I focused my attention on the man sitting at that desk, who I later would find out was indeed the reference librarian, John. He appeared to be busy with a number of tasks, though his manner was approachable.

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Personal Experience

As my period of observation drew to a close, John left his desk for one of the classrooms at the back of the room. I went to the other staff member to ask if he was the person to whom I should be speaking about a reference question, and she said that he was, but offered to help me while he finished up a library instruction course. I told her the nature of my query—so that

I could better compare and contrast my experiences with these two libraries, I chose to ask about the same subject, biographical information about Bill Gates as it pertains to his philanthropy. She didn’t seem very confident about providing assistance, but did locate and provide me with two books about Bill Gates, although both were about his history and career in business. I thanked her for her help, and examined the books for the possibility that they touched on his later philanthropy and found quickly that they did not.

When John came out of his class, the woman with whom I had spoken immediately told him about my query, and he came right over. Similar to my experience with the reference librarian at the Bedford Free Public Library, I found that he became considerably less affable when approached with a question. I restated what I had told his colleague, not sure how much information he had on what I was looking for, and he nodded impatiently and said “I don’t think we have any books that touch on that.” I responded that I had a feeling that was the case, as the difficulty in finding materials that pertained to Gates’ philanthropy as opposed to his business history was what brought me to an academic library after I met with futility at the public library. I asked if it would be possible for me to use the library’s computers to search their databases, to which he visibly winced, saying that he wasn’t sure if he could grant me permission, as I was not a student at the school and their subscriptions were based on the population of actual students using the databases. I should note that I

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Kathleen M. Kenny ILS 504 Compilation anticipated this and called in advance, asking the person with whom I spoke if I would be able to use the databases, and I was assured that this would not be a problem.

John asked if I was able to use SCSU’s library online, to which I replied that I found the resources difficult to navigate and would prefer onsite instruction (this was a fabrication for the purpose of this exercise, I have found Buley’s resources to be easily navigable and helpful in other coursework!). After a moment’s hesitation, he agreed to log me on for the evening, provided that this was a one-time request. I agreed, and he brought me over to one of the library’s computers and signed in.

When the library’s home page was done loading, he asked that I click on the link to the databases. As I scanned the list of available databases, which was impressively long, he quickly told me to click on EBSCO. I did, which brought up a list of all of the EBSCO databases to which the library subscribed (I later counted and found that there were 30 of them). He instructed me to select all of them, then begin my search, and then he walked away. I explored the databases for a while, and he didn’t come back or glance up from his desk again.

I tried to put myself in the mindset of a neophyte student (this is a community college, where

“nontraditional” students are the majority, so I could easily be a mid-30s first year student in her first semester), and imagined how frustrating an exercise this would be to try to search for a subject that I already emphasized was very difficult to find information on, in a sea of databases. When I went to examine the list where I had selected all available, I found that at least half of them pertained to fields that were clearly not applicable to the work that I was

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Kathleen M. Kenny ILS 504 Compilation doing—many were for nursing, dental, or biomedical research, and one was titled “European

Views of the Americas 1493 to 1750.”

EBSCO has a very detailed advanced search page, and through my coursework here I have had the opportunity to hone my Boolean searching skills. Again, had I been a new database searcher, I would have felt very frustrated with this exercise—this is clearly an opportunity for a librarian to provide some user education, but this proved a missed opportunity. I spent about 20 minutes or so working at that computer, and by this point the library was about half an hour from closing time. John and his colleague were busily closing down the library, and reminding patrons that they needed to finish up and save their work, and I didn’t feel that I would yield much better a response if I approached him again for clarification on my searching technique at this point in the evening.

Unfortunately, I left this exercise with another unfavorable overall impression of the reference interview. Similar to the reference librarian at the BFPL, John did not provide me with the tools or assistance necessary for an accurate search, nor did he follow up with me.

As I left, I passed by the desk and attempted to make eye contact with him, but he studiously ignored me while doing something on his phone.

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Reference Evaluation, Set 1 (Individual)

PRINT TITLES

Besterman, T. (1955). World Bibliography of Bibliographies and of Bibliographical catalogues,

Calendars, Abstracts, Digests, Indexes, and the Like (3 rd ed.). Lausanne: Societas

Bibliographica.

Purpose

World Bibliography of Bibliographies is a classified bibliography listing bibliographies of books, manuscripts, and patent abridgements.

Scope

An international bibliography, this work encompasses 80,000 volumes arranged under 12,000 headings and subheadings. The third edition was a notable expansion over previous editions due to the addition of bibliographic works from the Library of Congress, as well as increased coverage of scientific bibliographies and those in “slavonic languages.”

Organizational

In one alphabet, the index volume of the Bibliography lists authors, editors, translators; the titles of serial and anonymous works; libraries and archives; and patents.

Entries

The bibliography is arranged by subjects, and has an author index. The entries under each heading are arranged in chronological order.

Timeliness

The third edition, published in 1955 was the final one so while it is not up-to-date, it has value as a retrospective searching tool.

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(2006). Book Review Digest. New York: H.W. Wilson Company.

Purpose

The Book Review Digest provides excerpts from book reviews and citations for these reviews for books written for adult and juvenile readers. It encompasses fiction, nonfiction, and science books intended for general readers.

Scope

The Digest aims to include as many books of current interest as possible. It focuses on books from the United States, Canada, and the United Kingdom.

Organizational

Books reviewed are listed in alphabetical order by the last name of the author or by title, when the title is the main entry. The List of Periodicals provides the full name of the periodical (abbreviated in the review citations). After the main body of the Digest, a Subject and Title Index is provided, with each book listed under title, and under the subject headings that appear in the book citation.

Entries

This work provides a complete bibliographic entry with a review excerpt for every review for each book. If a book is given a review after the monthly publication, a citation and review will appear in a quarterly or annual cumulation. Each citation includes the title, authorship responsibility, edition, series, pagination, illustration note, binding, year of publication, and publisher. The citation is followed by a summary of the book. Review citations are arranged alphabetically by periodical title abbreviation.

Timeliness

Book Review Digest is published monthly, except February and July, with a bound cumulation each year.

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Ferguson, D. (Ed.). (2006). Book Review Index. New York: Thomson Gale.

Purpose

This work provides reviews of books, audio books, and e-books. The works reviewed by the

BRI represent popular, academic, and professional interests.

Scope

The BRI cites reviews that appear in over 400 publications from the United States, Canada,

Europe, and Australia. It has broad criteria for inclusion, so the books reviewed can fall under the following categories: adult and juvenile fiction and nonfiction; poetry and song books; audio books and e-books for both adult and juvenile audiences.

Organizational

The Book Review Index has two major parts: the main section, which presents book review citations , and the Title Index, which provides access to the user by way of the titles of the books reviewed. Reviews are classified according to length: 1 to 50 words (“small”), 51 to 500 words (“medium”), and over 501 words (“large”).

The main section is arranged by author names. If no author name is given, the title will be used as the main entry listed among the author names. The Title Index lists all titles for which the BRI has citations for reviews.

Entries

A typical entry will include the following: author, title, illustrator if applicable, age code, abbreviation of the reviewing periodical title, volume number and date or issue number, page where review appears (or NA if review only available online), approximate number of words in the review.

Timeliness

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The introductory pages of the BRI provided on e-reserve indicate that that particular volume cumulated three issues for 2006. While a specific reference to the frequency of publication for this work in its print version wasn’t found, I took from this to mean that the publication was issued three times per year.

Walford, A.J. (Ed.), et al. (1998). Walford’s Guide to Reference Material (7 th ed.). London:

Library Association.

Purpose

This guide to reference sources is intended to provide access to reference sources in several areas of research interest.

Scope

This reference guide encompasses wide ranging fields of study from philosophy and religion to the arts and technology. Its first edition was published in 1959, with the 7 th and last published in 1998.

Organizational

The arrangement of this guide is based on the Universal Decimal Classification. There are three volumes of the 7 th edition of Walford’s Guide, Volume 1 has over 7,500 entries in the fields of science and technology; Volume 2 includes over 8,200 works in the humanities, and

Volume 3 (included in the 7 th and last full edition) includes “Generalia, language and literature, the arts.”

Entries

Timeliness

Despite having been published 13 years ago, Volume 1 is still an essential source for science reference collections. Volumes 2 and 3 remain useful retrospective sources.

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Library of Congress & American Library Association. (1968). The National Union Catalog, pre-

1956 Imprints. London: Mansell.

Purpose

The NUC served as the national bibliography for the United States. It was accumulated for over 70 years with input from over 1,000 libraries that reported their holdings.

Scope

The NUC encompasses works that were printed before 1956. Works that are dated 1956 and later were recorded in later supplements to the NUC, and together the initial volumes and later supplements provide a continuous record of printed materials including books, pamphlets, maps and atlases, periodicals, and other serials.

Organizational

Entries

Timeliness

While this has not been updated since the LOC ceased providing microform supplements in

2002, it remains a useful retrospective source for bibliographic information.

ELECTRONIC SOURCES

Bibliography Index

It appears that this database does not exist anymore; the citation in Guide to Reference indicates that it can be found at hwwilson.com/databases/biblio.htm, but that site redirects to Ebsco. When I searched the available databases at http://www.ebscohost.com/public/ ,

Bibliography Index was not among those offered currently.

27


WorldCat

Purpose

WorldCat is a service of the OCLC, and provides information on 1.5 billion items available in libraries around the world. Over 10,000 libraries worldwide are connected through WorldCat.

Scope

It is possible to search for books, DVDs, CDs, articles, and other materials through WorldCat’s simple or advanced search features.

Organizational

The layout of the site is simple and easily accessible, so the user is not aware of the internal processes of indexing and database design that the site uses. The simple search feature allows a user to narrow a search by clicking on tabs for “Books,” “DVDs,” “CDs,” “Articles,” or “Everything.” The advanced search can provide a more targeted query by narrowing down search terms to keyword, title, and/or author. One can also further narrow a search by dates, audience, content, format, or language.

Entries

Each entry is divided into basic bibliographical information at the top of the screen (title, author, brief summary) and a more detailed one at the bottom, which includes genre, material type, document type, author, ISBN, OCLC number, physical description, statement of responsibility, and an abstract. Other information available includes reviews (both usersubmitted and from published sources), tags, related subjects, and a social networking component that shows other user-created lists that also contain the searched-for item. Each entry shows a list of libraries that own the item, with a feature that allows the user to find libraries near him or herself.

Timeliness

28


The site is updated constantly and accurate within minutes.

Books in Print

Purpose

BooksInPrint.com from Bowker is used by libraries, booksellers, and publishers. It provides information on millions of titles in book, audio, and video formats.

Scope

Major categories of literature are represented on the site, for both adult and juvenile audiences. The general subject browsing feature offers subject headings that would commonly be found in a large bookseller, such as Self-Help and Computers.

Organizational

The site allows for a number of options for browsing, from a quick search by keyword, title, or author to searching by general subject area or index. Checkboxes allow for search narrowing by in print or out of print status and book, audio, or video format.

Entries

Entries provide basic bibliographic information about the work searched for.

Timeliness

The site is continually updated and current.

Ulrich’s International Periodicals Directory

Purpose

This is a directory of periodicals from around the world, and includes everything from magazines to irregular serials.

Scope

The directory includes periodicals from all over the world. Ulrich’s began publication in 1932 as Periodicals directory: a classified guide to a selected list of current periodicals foreign

and domestic.

29


Organizational

The directory is searchable by keyword, title, ISSN, and subject. It can be browsed by title, subject, electronic vendor, country of publication, language, place of publication, and classification.

Entries

The entries include basic information about each title and includes basic description, publisher information, circulation figures, peer-reviewed status, and start year. The electronic version of the directory, which is only available through institutional subscription, includes details about other available formats, indexing and abstracting sources, and reviews of the publication.

Timeliness

This site is updated daily. The print version is published annually.

Book Review Digest

Purpose

This work provides reviews of books, audio books, and e-books. The works reviewed by the

BRI represent popular, academic, and professional interests.

Scope

The BRI cites reviews that appear in over 400 publications from the United States, Canada,

Europe, and Australia. It has broad criteria for inclusion, so the books reviewed can fall under the following categories: adult and juvenile fiction and nonfiction; poetry and song books; audio books and e-books for both adult and juvenile audiences.

There are two electronic formats of the BRI: an index-only option which includes over 5 million review citations, and the Book Review Index Plus which includes those citations plus

664,000 full-text reviews from InfoTrac OneFile and InfoTrac expanded Academic. Both

30

Kathleen M. Kenny ILS 504 Compilation versions of the resource include citations from over 5,800 publications with more than 2.5 million titles reviewed.

Organizational

The Book Review Index has two major parts: the main section, which presents book review citations , and the Title Index, which provides access to the user by way of the titles of the books reviewed. Reviews are classified according to length: 1 to 50 words (“small”), 51 to 500 words (“medium”), and over 501 words (“large”).

Entries

A typical entry will include the following: author, title, illustrator if applicable, age code, abbreviation of the reviewing periodical title, volume number and date or issue number, page where review appears (or NA if review only available online), approximate number of words in the review.

Timeliness

While updated frequently, the online version of this resource also provides the entire back file of the print content dating back to 1965.

31


Internet Search

Ready Reference Questions

The internet is a good source for answering each of these questions because when search engines utilize the keywords entered, the answers can be located quickly and easily. In the case of a question like number 5, where it is not immediately clear what type of symbol it is

(Tribal? Religious? Decorative? Ceremonial?), it would be difficult to locate the right reference book to pull down—by using the internet to undertake such a search, different combinations of keywords, as well as image-based results, can show you instantaneously whether you’re on the right track or not.

1.

Where did Samuel Clemens get his pseudonym?

Samuel Clemens is better known by his pseudonym, Mark Twain. As a young man, he worked as a river boat pilot on the Mississippi River, and took his name from a boating call indicating the mark of two fathoms. The name is also a reference to another writer, Isaiah

Sellers, whom Twain had satirized, and who also called himself Mark Twain.

Liukkonen, P. (2008). Mark Twain. Retrieved October 14, 2011, from http://www.kirjasto.sci.fi/mtwain.htm

(Located through Internet Public Library Pathfinders; I selected Author Biography then

Author Calendar from the list of results that came up.)

2.

Do any words rhyme with orange?

No, there are no words that rhyme with orange.

I went to About.com and entered “rhymes with orange” into the search box. I was brought to the section of the site for guitar (Hobbies & Games/Guitar), where a page of search results led me to RhymeZone where I entered in “orange” and clicked “Find rhymes.”

32


There were no results. To check the capacity of the site, I entered in a few other words that would commonly be used in songs (and easily rhymed with), and I got what I believe to be accurate results—“beat” came up with 203 possible rhymes, and “feelings” had 3 with links to more suggestions.

(2011). RhymeZone. Retrieved October 14, 2011 from http://www.rhymezone.com/

3.

How is the magnitud e of an earthquake measured?

The Richter scale is used to rate the magnitude of earthquakes.

I used an Internet Public Library Pathfinder under the Science and Technology heading:

How Things Work. On the page for that link, I found How Stuff Works under the first heading for General Technology.

Harris, T. & Kiger, P. How Earthquakes Work. Retrieved October 14, 2011 from http://science.howstuffworks.com/nature/natural-disasters/earthquake6.htm

4.

How many acres are in 3 hectares?

There are 7.41 acres in 3 hectares.

I used About.com for this question because it is the most general-purpose of the resources reviewed this week. I entered “acres and hectares” into the search box, and found a metric conversion calculator. After simply entering a number, a user can select from 24 different metric-to-imperial (and vice versa) conversions. I entered “3,” then clicked the

“ha to acre” button.

Metric Conversion Calculator. Retrieved October 11, 2011, from http://gofrance.about.com/library/calculator/blcalculator.htm

5.

What does this symbol mean?

33


This is a hamsa, an amulet thought to protect against the evil eye. Its name comes from the Hebrew word “hamesh,” meaning five—there are five fingers on the symbol, and some believe that the five fingers represent the five books of the Torah.

I used Google Images for this search, and by entering “symbol hand eye two fish” I was able to locate an image that looked somewhat similar to this on the first page of results. The site where it was found was a jewelry site, specializing in Judaica

( http://www.judaica-rimmon.co.uk/index.php?main_page=index&cPath=7_436_450 ), and I learned that this is called a Chamsah. For more information on what this means,

I went back to About.com and entered “chamsah.” From there I was led to this page: http://judaism.about.com/od/judaismbasics/a/whatisahamsa.htm

Search Questions

1.

What are the significant world events of 1852?

Some notable world events from 1852 include:

British recognition of independence of Transvaal (South Africa); sinking of the British frigate Birkenhead; debut of Uncle Sam cartoon in New York Lantern; Uncle Tom’s Cabin, by Harriet Beecher Stowe published; first edition of Roget’s Thesaurus published;

Massachusetts ruling that all school-age children must attend school; anti-Jewish riots break out in Stockholm; Henri Giffard makes first dirigible flight; Franklin Pierce elected

U.S. President; telegraph company opens throughout Netherlands; the second French empire established and Louis Napoleon becomes emperor; and in Boston, Emma Snodgrass

34

Kathleen M. Kenny ILS 504 Compilation was arrested for wearing pants.

To begin to find the answer to this question, I went to the Internet Public Library

Pathfinders page and began to explore some of the history sections. I found that the subheadings listed under History and War were too specific in their focus, so I went to the main IPL page and selected Resources by Subject. I went to History, a subcategory under

Arts & Humanities, and while there is a wealth of resources to be found there, again I found the specific categories difficult to use to answer a broad question about a specific year. I then went to Google where I entered simply “1852,” and found a website called

Brainy History, which has a concise list of notable world events for each year. I have added this to my del.icio.us page, it’s a very interesting resource!

1852 in History. Retrieved October 14, 2011 from http://www.brainyhistory.com/years/1852.html

2.

Why is the murder of Francis Scott Key’s son historically significant?

Phillip Barton Key, son of Francis Scott Key, was murdered by Congressman Daniel Sickles because Key was known to be having an affair with Sickles’ wife. Sickles’ trial was the first in the United States where the insanity defense was used.

I began my search for an answer to this question by trying to look up biographies of

Francis Scott Key; I did not know that he had a son who had been murdered, so I thought a biography might make some mention of it. I went to the IPL to find resources for biographies, and was surprised to find that he was not listed among several of the different sites available, so I resorted to Google where I found a biography of him

( http://www.usflag.org/francis.scott.key.html

), but no mention of a son was made.

Again, I went back to Google to search for “Francis Scott Key son murdered,” where I found an article on Tru TV’s website.

35


Gado, M. The Insanity Defense. Retrieved October 14, 2011, from http://www.trutv.com/library/crime/criminal_mind/psychology/insanity/1.html

3.

What can a DVD do that videotape can’t?

Among the advantages that DVDs have over VHS tapes are: better picture and sound quality; an on-screen index where different features of the disc are labeled; DVD players are compatible with audio CDs; availability of letterbox format which is better for widescreen TVs; and multiple soundtracks may be available, allowing for the possibility of viewing foreign movies with subtitles or with the original soundtrack dubbed in another language.

For this question, I returned to How Stuff Works—from answering the earlier question about the Richter scale, I was already familiar with this site and its scope. I entered DVD into the search box and the first result was “How DVDs Work.”

Alleman, Gayle A. How DVDs Work. Retrieved October 14, 2011, from http://www.howstuffworks.com/dvd.htm

4.

When and where was the latest suicide bombing?

The most recent suicide bombing took place on October 12 in Baghdad, killing 28 and wounding dozens.

Raheem, K. (2011, October 12). Suicide bombers, attacks hit Baghdad police, 28 dead.

Retrieved October 14, 2011, from http://www.reuters.com/article/2011/10/12/us-iraqviolence-idUSTRE79B16P20111012

5.

Where was the last earthquake? What was the magnitude of the quake?

The last earthquake occurred October 14, 2011 off the coast of Papua New Guinea. It was a 6.7 magnitude quake.

36


Associated Press. (2011, October 14). Strong earthquake strikes off Papua New Guinea; no

tsunami warning issued. Retrieved October 14, 2011, from http://www.washingtonpost.com/world/strong-earthquake-strikes-off-papua-new-guineano-tsunami-warning-issued/2011/10/14/gIQAzwCxiL_story.html

To find the answer to this question and the one that preceded it, I went to Google and entered in the term (“suicide bombing” or “earthquake”) and the year. I then scanned the results by their dates and chose the most recent instances found.

37


eBook Lab

A bibliography of five books by Cyprian Ekwensi:

To find the answer to this question, I selected Encyclopedias from the list of available sources, and typed “Ekwensi” in the search box. I chose encyclopedias because Ekwensi is a writer, so a listing of his works would likely be included within an encyclopedia article about his life.

Five books by Cyprian Ekwensi include: When Love Whispers (1948), Yaba Roundabout Murder

(1962), Samankwe and the Highway Robbers (1979), Masquerade Time (1991), and People of

the City (1954).

Ekwensi, Cyprian O. D. (1921-) . (2005). In Encyclopedia of Post-Colonial Literatures in

English. Retrieved from http://0www.credoreference.com.www.consuls.org/entry/routpcl/ekwensi_cyprian_o_d_1921

Who was the winner of the 2006 Super Bowl?

The Pittsburgh Steelers beat the Seattle Seahawks, 21-10, in the 2006 Super Bowl.

This question was answered through the use of an encyclopedia. To find the answer to this question, I entered “Super Bowl 2006” into the search box, and selected “all subjects” from the drop-down menu. I selected the article “Super Bowl Results” from the Hutchinson

Unabridged Encyclopedia.

Super Bowl results . (2010). In The Hutchinson Unabridged Encyclopedia with Atlas and

Weather guide. Retrieved from http://0www.credoreference.com.www.consuls.org/entry/heliconhe/super_bowl_results

What is the meaning of the word “euphemism”?

Euphemism: “The act of an example of substituting a mild, indirect, or vague term for one considered harsh, blunt, or offensive.”

I began my search for the answer to this question by selecting “Language” from the available subjects under “Find a Book”, and then searching the results that came up for a basic

38

Kathleen M. Kenny ILS 504 Compilation dictionary. There were a number of reference titles that came up (including Rawson’s

Dictionary of Euphemisms and Other Doubletalk), but none of them were a general-use

English dictionary. I went back to search by “Type,” rather than subject, and selected

“Dictionaries” from that list. Under the heading “English,” I located The American Heritage

Dictionary of the English Language. Once there, when I entered “euphemism” into the search box, with my search limited to within the selected dictionary, I only got four results, all of which had “euphemism” as part of entries about other words. I went to the alphabetical listing, selected “E,” and scanned the words until I found what I was looking for. euphemism . (2007). In The American Heritage® Dictionary of the English Language. Retrieved from http://0-www.credoreference.com.www.consuls.org/entry/hmdictenglang/euphemism

What is the address for Bristol Meyers Squibb, and who is their CEO?

I tried a number of search strategies available in Credo to answer this question, but I was unable to find out anything about the company. When searching for the company name under the subject heading “Business,” the company came up a number of times but always in the context of profiles of individuals who have worked there or currently serve on the board of directors for the company. I decided that the quickest way to find the answer to the question would be to go directly to their corporate website, bms.com, which I found quickly by using

Google.

From the homepage, I selected “Our Company,” and was taken to a message from CEO

Lamberto Andreotti. To find the address for their corporate headquarters, I clicked on “Key

Facts,” and from there I clicked on “Worldwide Facilities” for their locations. Searching by region, I went to North America/New York, and found that the address of their corporate headquarters is 345 Park Avenue, New York, NY.

Bristol Myers Squibb: New York, NY. Retrieved October 19, 2011, from http://www.bms.com/sustainability/worldwide_facilities/north_america/Pages/new_york_ne w_york.aspx

39


What city in the U.S. has the largest number of bridges?

Pittsburgh is known as the City of Bridges; there are more than 1700 bridges in Allegheny

County, 720 of them within city limits, and 15 bridges in downtown Pittsburgh alone.

To answer this question, I wanted to try to find an almanac or a fact book, so I selected “Find a

Book” from Credo’s homepage, and went to “Type.” From the listing, I selected “Facts,” and from my results I chose Penguin Encyclopedia of Places . From the description of the book, it seemed that this would be the perfect source for my answer, but after I tried a number of search terms (most bridges United States, bridges United States, to simply bridges) and was unable to find anything pertinent to my search. I returned to the homepage and did a general search in all subjects, using the same search terms as before, and came up with no answer.

I also tried looking among the references listed at the Internet Public Library, but still came up dry, so once again I resorted to Google. I entered the term “most bridges in a city” and every result on the first page pointed to Pittsburgh. I scanned the search results to find out which sources are the most reputable, and selected the article from About.com.

Pittsburgh Facts, Pittsburgh Firsts. Retrieved October 19, 2011, from http://pittsburgh.about.com/cs/aboutpittsburgh/a/facts_3.htm

40


Ebsco Lab

How many of the Ebsco databases are directly relevant to Library & Information Sciences?

There are three databases directly relevant to Library & Information Science.

Identify them and give a short description of the scope of the ones you identify

The three databases are: Book Index with Reviews, Library Literature & Information Science, and Library, Information Science & Technology Abstracts.

Book Index with Reviews provides information on over 5 million book titles in different formats, as well as close to 800,000 full-text book reviews from sources that include Library

Journal, School Library Journal, Publishers Weekly, and Booklist.

Library Literature & Information Science indexes all articles from important library and information science periodicals. Dating back to 1980, this database includes 390 journals, more than 300 books each year, and selections from collected works like conference proceedings, library school theses and pamphlets.

Library, Information Science & Technology Abstracts indexes over 730 journals as well as books, research reports, and proceedings. Topics covered by this database include librarianship, classification, cataloging, bibliometrics, online information retrievals, and information management. This database has information dating back to the mid-1960s.

If I need to locate information on Book Reviews with Index , which database will I use?

An article titled “The Book Review Index” from School Library Journal, v56 n1, January 2010, can be found in Library Literature & Information Science.

Search the Library Science database for articles on:

Reference 2.0

Agosto, D. E., Rozaklis, L., MacDonald, C., & Abels, E. G. (2011). A Model of the Reference and Information Service Process An Educators' Perspective. [Article]. Reference & User

41


Services Quarterly, 50(3), 235-244.

Bejune, M. M., & Morris, S. E. (2010). The Development of the Virtual Notebook, a Wiki-Based

Ready Reference Technology. [Article]. Reference & User Services Quarterly, 50(1),

27-34.

Billeter, A. (2010). Reference Hasn't Changed at All, Reference Has Changed a Lot. [Article].

OLA Quarterly, 16(2), 34-37.

Clark, W. (2010). Reference Service 2.0 Revisited. [Article]. Refer, 26(2), 11-16.

Currie, J. P. (2010). Web 2.0 for reference services staff training and communication.

[Article]. Reference Services Review, 38(1), 152-157.

Dalrymple, T. (2008). "Just-in-Case" Answers: The Twenty-First-Century Vertical File.

[Article]. Information Technology & Libraries, 27(4), 25-28.

Damani, S., & Fulton, S. (2010). Collaborating and Delivering Literature Search Results to

Clinical Teams Using Web 2.0 Tools. Medical Reference Services Quarterly, 29(3).

Hellyer, P. (2009). Reference 2.0. AALL Spectrum, 13(5).

Huwe, T. K. (2009). Reference Diagnostics for a Virtual World. Computers in Libraries, 29(1).

Mon, L., & Randeree, E. (2009). On the Boundaries of Reference Services: Questioning and

Library 2.0. [Article]. Journal of Education for Library & Information Science, 50(3),

164-175.

42


Virtual Reference

Ademodi, O. (2011). Virtual Reference Service in United States School of Law Libraries: Its

Challenges and the Way Forward. World Libraries (Online), 18(2).

Avery, B. F., Docherty, K. J., & Lindbloom, M.-C. (2011). Collaborative Marketing for Virtual

Reference: The My Info Quest Experience. The Reference Librarian, 52(1).

Burger, A., Park, J.-R., & Li, G. (2010). Application of Reference Guidelines for Assessing the

Quality of the Internet Public Library's Virtual Reference Services. Internet Reference

Services Quarterly, 15(4).

Cheney, M. (2010). Virtual Reference: No Budget? No Time? No Problem! AALL Spectrum,

15(2).

Duncan, V., & Gerrard, A. (2011). All Together Now! Integrating Virtual Reference in the

Academic Library. Reference & User Services Quarterly, 50(3).

Guidelines for Implementing and Maintaining Virtual Reference Services. (2010). Reference &

User Services Quarterly, 50(1).

Hughes, A. M. (2010). Adherence to RUSA's Guidelines for Virtual Reference Services is Below

Expected in Academic Libraries. Evidence Based Library and Information Practice,

5(4).

Mu, X., Dimitroff, A., Jordan, J., & Burclaff, N. (2011). A Survey and Empirical Study of

Virtual Reference Service in Academic Libraries. The Journal of Academic

Librarianship, 37(2).

Olszewski, L., & Rumbaugh, P. (2010). An International Comparison of Virtual Reference

Services. Reference & User Services Quarterly, 49(4).

Resnick, T., Ugaz, A., & Burford, N. (2010). E-resource helpdesk into virtual reference: identifying core competencies. Reference Services Review, 38(3).

43

Kathleen M. Kenny ILS 504 Compilation e-Government Reference

Cathcart, R. (2008). Librarian or Social Worker: Time to Look at the Blurring Line? [Article].

Reference Librarian, 49(1), 87-91.

Choltco-Devlin, B. (2007). Reference, Passion, Trust, Technology. [Article]. Public Libraries,

46(3), 10-12.

Fredericks, N. (2009). Electronic Tools and E-Government Services. [Article]. Florida

Libraries, 52(2), 4-6.

Jaeger, P. T., & Bertot, J. C. (2011). Responsibility Rolls Down: Public Libraries and the Social and Policy Obligations of Ensuring Access to E-government and Government

Information. [Article]. Public Library Quarterly, 30(2), 91-116. doi:

10.1080/01616846.2011.575699

Jaeger, P. T., & Fleischmann, K. R. (2007). Public Libraries, Values, Trust, and E-

Government. [Article]. Information Technology & Libraries, 26(4), 34-43.

Mutula, S. M., & Mostert, J. (2010). Challenges and opportunities of e-government in South

Africa. [Article]. Electronic Library, 28(1), 38-53.

Oder, N. (2007). E-Government and Libraries. [Article]. Library Journal, 132(5), 17-17.

Shuler, J. A., Jaeger, P. T., & Bertot, J. C. (2010). Implications of harmonizing the future of the federal depository library program within e-government principles and policies.

[Article]. Government Information Quarterly, 27(1), 9-16. doi:

10.1016/j.giq.2009.09.001

Sleeman, B. (2008). From the Chair: It's Not about the Boxes…. [Article]. DttP: A Quarterly

Journal of Government Information Practice & Perspective, 36(2), 5-5.

Taylor, J. A., & Lips, A. M. B. (2008). The citizen in the information polity: Exposing the limits of the e-government paradigm. [Article]. Information Polity: The International

Journal of Government & Democracy in the Information Age, 13(3/4), 139-152.

44


Reference Questions

Questions using print resources

1.

What is the name of the Archbishop of Canterbury?

In order to find the answer to this question, I wanted to consult a biographical resource, so I went to Credo Reference as I don’t have current access to print reference materials. I went to Marquis Who’s Who in the World, and searched for

“Archbishop of Canterbury,” which did not provide a result with the name of the person who currently holds that position. I went back and searched for a reference specific to religion, but found that Routledge’s Who’s Who in Christianity is a retrospective source of biographies.

I went back to the home page of Credo, and entered “current Archbishop of

Canterbury,” which provided the result that I was looking for: Dr. Rowan Williams.

This was in the first of the list of search results, an encyclopedia entry listing the URL for the homepage of the Archbishop of Canterbury.

Archbishop of Canterbury. (2010). In The Hutchinson Unabridged Encyclopedia with

Atlas and Weather guide. Retrieved November 17, 2011 from http://0www.credoreference.com.www.consuls.org/entry/heliconhe/archbishop_of_canterbur y

2.

What University offered the first bibliography course and when?

At first glance, my initial thought was that to find the answer to this question I would need to access an encyclopedia chronicling higher education. I went to Credo and scanned the list of available encyclopedias, from the general to the subject specific.

The general ones were too general, and the subject-specific ones did not appear to

45

Kathleen M. Kenny ILS 504 Compilation offer information approximating what I was looking for, so I broadened my search by going back to the homepage and entering “bibliography course” into the search box.

As it turned out, the resource that I needed was a biography: I found the answer to the question in the biography of Isadore G. Mudge (1875-1957). She had a long and distinguished career in librarianship, including several positions in education. She taught at the Columbia University School of Library Service when it opened in 1926, and created a bibliography course that served as a model for other library schools to follow.

Mudge, Isadore Gilbert, March 14, 1875-1957 (1980). In Notable American Women: The

Modern Period. Retrieved November 17, 2011 from http://0www.credoreference.com.www.consuls.org/entry/hupnawii/mudge_isadore_gilbert_ march_14_1875_may_16_1957

3.

When and where was Lady Gaga born? Provide information about her life.

With her current success, I thought that she might be included in Marquis Who’s Who

in America. I don’t have access to the print version of this reference, but I was able to access it through Credo Reference.

Lady Gaga’s real name is Stefani Joanne Angelina Germanotta, and she was born on

March 28, 1986 in Yonkers, NY. She first rose to prominence in 2008 with the release of her first two singles, “Just Dance” and “Poker Face,” both off of her album The

Fame. Since then, she has won a number of high-profile awards, ranging from Best

New Artist at the 2009 MTV Video Music Awards to a spot on Time Magazine’s 100 Most

Influential People in the World List for 2010.

46


Lady Gaga, (Stefani Joanne Angelina Germanotta). (2011). In Marquis Who’s Who in

America. Retrieved November 17, 2011 from http://0www.credoreference.com.www.consuls.org/entry/marquisam/lady_gaga_stefani_joan ne_angelina_germanotta

4.

What information should be included in the first paragraph of the minutes of a meeting?

Because this question is to be answered with a guideline set in place to govern appropriate control of meetings, I consulted Robert’s Rules of Order, in an electronic form. Per the Rules: required components of meeting minutes to be noted in the first paragraph are the type of meeting (“regular,” “special, etc.”); name of the group; time, date, and place of meeting; presence or absence of regular chairperson and secretary; whether or not previous minutes were approved; all main motions, except those that were withdrawn; and the hours of the meeting and adjournment.

Robert, General H.M. (1915). Robert's Rules of Order Revised. Retrieved November 17,

2011 from www.robertsrules.org/rror-00.htm

5.

Provide a list of 2 articles on social media in libraries published in the last three years.

The periodical indexes available in print at my local library only date to the early

2000s, and using an electronic equivalent to a print resource available to me through

Buley (i.e. Ulrich’s International Periodical Directory) did not yield specific articles, so I searched for the answer to this question using the Buley databases (specifically

Ebsco’s Library, Information Science & Technology Abstracts). I used the advanced search feature to search for “social media” in all text and “libraries” in subject terms, and I limited the dates to within the last three years. Here are two articles that I

47

Kathleen M. Kenny ILS 504 Compilation retrieved in this search:

Aqil, M., Ahmad, P., & Siddique, M. A. (2011). Web 2.0 and Libraries: Facts or Myths.

[Article]. DESIDOC Journal of Library & Information Technology, 31(5), 395-400.

Petit, J. (2011). Twitter and Facebook for User Collection Requests. [Article].

Collection Management, 36(4), 253-258. doi: 10.1080/01462679.2011.605830

Buley electronic resources questions

1.

Who is the publisher of African Writers series?

Heinemann publishes the African Writers series.

This question is asking for a series of books, so I bypassed the databases and searched

Consuls for a title that contained the words “African writers series.” The only result that I got that was relevant to my search was Africa Writes Back: the African writers

series & the launch of African literature, which is a look at the publishing world and the creation of this series of books, not the series itself. Knowing that Books in Print is available in the eBooks section of the library’s site, I chose to search for the series through that.

I tried a number of different searches on the Books in Print site, and while a number of results came up featuring African writers, literary criticism, sociological perspectives, etc., I was unable to find this series of books here, so I went to Amazon and entered “African writers series.” The first result that came up was The Girl Who

Can, by Ama Ata Aidoo, published in February 13, 2003. According to the product details on Amazon, this was published by Heinemann. I returned to Books in Print, and

48

Kathleen M. Kenny ILS 504 Compilation searched by Publisher and keyword (African writers), which took me to a list of 343 results.

2.

In what ways does the meaning of “devise” differ from “contrive”?

Because this question involves definitions of words and nuances of those definitions, I knew that I would have to consult at least a dictionary, and possibly a thesaurus as well. Having used the Credo reference tool for assignments in the past, I knew that this database provides access to dictionaries, so I went there first, and selected

Dictionaries from the homepage. From the list of options provided, I selected the first

English dictionary listed, the American Heritage Dictionary of the English Language.

According to this dictionary, contrive is a synonym for devise, the definition of which follows: “To form, plan, or arrange in the mind; design or contrive: devised a new

system for handling mail orders.” To find usage notes that may expand on how the two differ in meaning, I also looked up “contrive.” The definition for this word used

“devise”: “To plan with cleverness or ingenuity; devise: contrive ways to amuse the

children.”

The dictionary did not provide any usage notes indicating a significant variation in meaning between “devise” and “contrive,” so I decided to check a thesaurus. From the list of resources on Credo, I selected Roget’s II The New Thesaurus, and looked up

“devise.” The first definition there listed contrive as a synonym of the word, and under “contrive,” devise is listed as a synonym of the word. I broadened my search and clicked on the “related entries” link and among all of the entries in various dictionaries available on Credo, I did not find any usage notes for either word.

49

Kathleen M. Kenny ILS 504 Compilation devise. (2003). In Roget's II The New Thesaurus. Retrieved November 16, 2011 from http://0-www.credoreference.com.www.consuls.org/entry/hmrogets/devise contrive. (2003). In Roget's II The New Thesaurus. Retrieved November 16, 2011 from http://0-www.credoreference.com.www.consuls.org/entry/hmrogets/contrive devise. (2007). In The American Heritage Dictionary of the English Language.

Retrieved from http://0www.credoreference.com.www.consuls.org/entry/hmdictenglang/devise. contrive. (2007). In The American Heritage Dictionary of the English Language.

Retrieved November 16, 2011 from http://0www.credoreference.com.www.consuls.org/entry/hmdictenglang/contrive.

3.

What does NIMBY mean?

Like the question above, this question is asking for the definition of a word, but this one will likely require use of a more specialized dictionary, as it’s an acronym. I went back to Credo, because it has a wide variety of language resources. Under the list of dictionaries available, I found The American Heritage Abbreviations Dictionary, and when I clicked on the link to it, the cover image indicated that it provided definitions of acronyms. I was able to quickly scroll through all of the entries in this resource under the letter N, and found NIMBY. This acronym stands for ”Not in my backyard,” an expression indicating that the speaker does not want to have to deal with the implications of something too close to home, literally or figuratively.

NIMBY. (2005). In The American Heritage® Abbreviations Dictionary. Retrieved

November 16, 2011 from http://0www.credoreference.com.www.consuls.org/entry/hmabbr/nimby

50


4.

Provide the names and contact information for three foundations to which one can

apply for a grant for services for the homeless.

To locate foundations, I will need to consult at least one directory. I went to the Buley eBook page, where reference materials can be found, and under “Individual subscribed e-books” I found Foundation Directory Online. From the homepage of this directory, I selected “Search Grantmakers,” which brought me to a search page with a number of fields. Each field had a link to “view index,” so I clicked that link for the field “Fields of interest.” There were 596 grantmakers under the heading “homeless, human services,” so I selected that and filled in the fields for types of support

(General/operating support) and geographic focus (Connecticut). This provided a list of 17 results, so I selected three from Connecticut:

City Missionary Association of New Haven, Inc. c/o Kircaldie, Randall & McNab, LLC

605 Washington Avenue

North Haven, CT 06473-1187

Community Foundation of Greater New Britain

74A Vine Street

New Britain, CT 06052-1431

860-229-6018

Joeline Wruck, contact for grants

First County Bank Foundation, Inc.

117 Prospect Street

Stamford, CT 06901-1201

203-462-4442

Katherin Harris, V.P.

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Foundation Directory Online. (2011). Retrived November 16, 2011 from http://0fconline.foundationcenter.org.www.consuls.org/welcome.php.

5.

What is the full title of Rebecca Hedreen’s article on Second Life, and where can

one find a copy of it?

This question is asking for a citation of an article, so I began my search for the answer to this question in the database section of the Buley Library site. Using the advanced search feature, I searched all databases for “Hedreen” in Author and Second Life in

“all text.” This search was unsuccessful. I tried a different tack, returning to the homepage and simply entering “Second Life” into the search box. A list of over 2600 articles came up, so I narrowed my search by adding “Hedreen” to it, which brought me to the citation I was looking for: her article about Second Life is titled “Exploring

Virtual Librarianship: Second Life Library 2.0,” and was published in Internet

Reference Services Quarterly, volume 13, Issue 2/3 in 2008. Unfortunately, this journal is not available at the Buley Library.

Internet questions

1.

What was the editorial in the New York Times on November 1, 1990?

To find this article, I first went to the New York Times website and searched for their archives. I found that in order to access archived articles, I would have to pay for a digital subscription, so I went to the Buley site to access the archives that way. I went into the newspapers section under Databases and Electronic Resources, and selected

The New York Times Historical Archive, 1851-5 Years ago database.

I went into the advanced search section, and selected “On this date” from the drop-

52

Kathleen M. Kenny ILS 504 Compilation down date range menu, and clicked on Editorial for document type. I then entered the date I was looking for, which brought me to the following list of results:

There were four editorial pieces in the November 1, 1990 New York Times: “How to

Rattle Iraq”; “WIC: It Saves Lives and Money”; “Name-Calling on Crime”; and “Judicial

Choices, and Non-Choices.”

How to rattle Iraq. (1990, Nov 01). New York Times (1923-Current File), pp. A28.

Retrieved November 16, 2011 from http://search .proquest.com/docview/108463747?accountid=13743

Judicial choices, and non-choices. (1990, Nov 01). New York Times (1923-Current

File), pp. A28-A28. Retrieved November 16, 2011 from http://search .proquest.com/docview/108468589?accountid=13743

Name-calling on crime. (1990, Nov 01). New York Times (1923-Current File), pp. A28-

A28. Retrieved November 16, 2011 from http://search .proquest.com/docview/108466300?accountid=13743

WIC: It saves lives and money. (1990, Nov 01). New York Times (1923-Current File), pp. A28. Retrieved November 16, 2011 from http://search .proquest.com/docview/108466511?accountid=13743

2.

Find a journal article on white boards used as teacher tools, as well as a metaanalysis.

Because this question is to be answered using the internet, I went to Google Scholar instead of the databases at Buley. Google Scholar does not have a directory of subject terms to search for, so I began my search simply, entering “white boards” into the

53

Kathleen M. Kenny ILS 504 Compilation search box, and limited it to articles appearing between 2009-2011, in the subject areas of Social Sciences, Arts, and Humanities. From that search, one of the articles that I retrieved about the use of white boards as teacher tools was:

Lewin, C., Scrimshaw, P., Somekh, B., & Haldane, M. (2009).The impact of formal and informal professional development opportunities on primary teachers' adoption of interactive whiteboards. Technology, Pedagogy and Education, 18 (2).

A meta-analysis on this subject was found here:

Digregorio P. & Sobel-Lojeski K. (2009). the Effects of Interactive Whiteboards (IWBs) on Student Performance and Learning: A Literature Review. Journal of Educational

Technology Systems, 38 (3).

3.

What is the current state of affairs in the Occupy Wall Street movement?

To answer this question, I went to one of the country’s newspapers of record, which is also the local paper of the locus of the Occupy Wall Street movement, the New York

Times. There, I learned that as of 1:40 p.m. on the afternoon of November 17, tensions between protestors and law enforcement have escalated significantly, with a police officer having been slashed in the hand and a protestor carried out, bleeding from an injury sustained during a confrontation with an officer. 75 people have been arrested as the protestors moved from Zuccotti Park to the New York Stock Exchange.

Today (November 17) has been termed the “Day of Action,” observing the two-month anniversary of the movement, with events scheduled to take place at subway stations at 3:00 p.m., at Foley Square at 5:00 p.m., and marches to take place across Lower

Manhattan bridges.

Flegenheimer, M., Moynihan, C., & Harris, R. (2011, November 17). Protestors and

54


Officers Clash Near Wall Street and Zuccotti Park. New York Times. Retrieved

November 17, 2011 from http://cityroom.blogs.nytimes.com/2011/11/17/protestersand-officers-clash-near-wall-street/?hp

4.

How many people died in the weather disaster in Connecticut recently?

According to a November 3, 2011 article in the Hartford Courant, 8 deaths have been attributed to the October storm, many of them from carbon monoxide poisoning from generators and use of charcoal grills indoors.

To find this article, I went to the Courant’s website and used the advanced search feature to search for the terms “storm” and “death toll,” and create a date range of

October 29 to November 17. The most recent article that cited a specific number of storm-related deaths was the November 3 piece.

(2011, November 3). Carbon Monoxide Death Toll Rising. Hartford Courant. Retrieved

November 17, 2011 from http://www.courant.com/news/connecticut/hc-storm-dead-

1103-20111102,0,454019.story

5.

What is the job outlook for the library profession in the next five years?

For the answer to this question, I consulted the Bureau of Labor Statistics’ website.

From the homepage I quickly located the Occupational Outlook Handbook, 2010-2011

Edition. I used the simple search box to enter “librarian,” and from there went to the

Job Outlook section. Per the OOH: “Job growth is expected to be as fast as the average [i.e. 7 to 13%] and job opportunities are expected to be favorable, as a large number of librarians are likely to retire in the coming decade.”

55


United States Department of Labor. (2010). Occupational Outlook Handbook, 2010-

2011. Washington, DC. Retrieved November 17, 2011 from http://www.bls.gov/oco/oco068.htm#outlook

56


Final Project

Overview

This reference tool was created as a guide for parents of young children. The intention was to create a resource that parents could use for quick access to reliable, authoritative information on frequently-searched topics from health and development to crafts and recipes, as well as a few sites when Mom and Dad could use a break and a good laugh.

This reference tool can also be accessed here: http://libraryschool.campusguides.com/content.php?pid=276459

Children’s Health & Development

American Academy of Pediatrics www.healthychildren.org

This website was created especially for parents by the American Academy of Pediatrics, the preeminent authority on children’s health and development. The site is comprehensive in its coverage, from a section on developmental milestones to current children’s health news.

Ask Dr. Sears www.askdrsears.com

Dr. Bill Sears and his wife, Martha Sears, RN have authored over 40 trusted guides to parenting, and three of their eight children have followed their father into the medical profession. This site covers a wide range of topics pertaining to children’s health and wellbeing, including breastfeeding and attachment parenting.

KidsHealth www.kidshealth.org

This site is divided into three sections: one for parents, one for children (with an emphasis on health education), and one for teenagers. The site is sponsored by Nemours, a nonprofit organization dedicated to children’s health.

Healthy Teeth www.healthyteeth.org

A site produced by the Nova Scotia Dental Association, for the purpose of educating children about their dental health and preparing them for visits to the dentist.

Children’s Hospital of Pittsburgh – Injury Prevention

57

Kathleen M. Kenny ILS 504 Compilation http://www.chp.edu/CHP/besafe

This site provides an injury prevention handbook for parents, with sections devoted to car safety, avoiding sports injuries, fire safety, and hunting safety. There are sections intended for both parents and children.

Common Sense Media www.commonsensemedia.org

Without a political or religious bias, this site provides parents with objective reviews of books, video games, mobile apps, movies, and television shows with expected considerations like language, sex and violence, as well as more subtle indicators of quality like consumerism and respect for authority. Its rating system helps to give parents a good sense of whether or not something is appropriate for their individual child, not just his or her broad age group.

Children with Food Allergies & Sensitivities and other dietary considerations

U.S. Department of Agriculture: Allergies and Food Sensitivities http://tinyurl.com/32dga7

General information about food allergy resources and common food allergies and sensitivities, including egg, soy, milk, nut, and fish.

Kids with Food Allergies Foundation www.kidswithfoodallergies.org

A comprehensive website offering recipes, resources, support, and guidance to parents of children who have been diagnosed with food allergies. Many of the areas of the site are open to non-members, while some require either a free web registration or a paid family membership ($25/year). All medical information on the site is reviewed by KFA’s medical advisory team.

Children’s Hospital Boston Celiac Disease Program and Support Group http://www.childrenshospital.org/clinicalservices/Site2166/mainpageS2166P0.html

A site that covers all aspects of living with the disease, as well as contact information for

Children’s Hospital’s support group. Sections include an overview of the condition, tips for how to plan for being away from home and ordering in restaurants, and how to start a glutenfree diet.

Children with Diabetes www.childrenwithdiabetes.com

This site is an online community for families affected by diabetes. It provides a number of resources, including “Ask the Diabetes Team,” a feature where parents can view an indexed list of questions submitted to this team (which comprises professionals ranging from

58

Kathleen M. Kenny ILS 504 Compilation pediatricians to nutritionists and social workers), as well as submit their own. The questions are updated frequently, and parents can also subscribe to an RSS feed of these questions.

There is an online discussion forum, as well as a section on how children can remain healthy and productive in their school environments.

The Vegetarian Resource Group http://www.vrg.org/family/kidsindex.htm

A site with resources for parents and children who wish to start or maintain vegan or vegetarian diets.

Children with Special Needs

Autism Speaks www.autismspeaks.org

The official website of the well-known organization, dedicated to raising awareness of autism, offering information about the science of autism, and adjust in the wake of a positive diagnosis. Provides a section connecting parents to the Autism Response Team, a group specially trained to connect families to helpful resources.

National Association of Parents with Children in Special Education www.napcse.org

A website for parents of special needs children, focusing on education and helping parents be the best possible advocates for their children in the schools.

TASH (formerly known as The Association for Persons with Severe Handicaps) www.tash.org

This organization has been a leader in disability advocacy for more than 35 years. The produce a quarterly publication, TASH Connections, that covers family concerns and advocacy events and policy issues.

Family Connect www.familyconnect.org

A site from the American Foundation for the Blind, with a section for parents of children who have multiple disabilities.

Family Ties of Massachusetts www.massfamilyties.org

59


A Massachusetts resource for parents of children with special needs, providing information and referral services, support, and training.

Nutrition and recipes

Let’s Move! www.letsmove.gov

This site provides nutrition and fitness information for families with children, advocating common-sense and budget-friendly advice on eating well and being active. Includes links to government nutritional guidelines, provides 7-day sample menus, and information about incorporating physical activity into daily routines.

Family Education www.recipes.familyeducation.com

A wealth of healthy choices for families, from quick and easy breakfasts and school lunches to make-ahead meals for dinner.

Children’s nutrition: 10 tips for picky eaters www.mayoclinic.com/health/childrens-health/HQ01107

A list of strategies for parents dealing with picky eaters, to help them both avoid battles and provide children with a balanced diet.

Educational websites

Starfall www.starfall.com

A bright and engaging site with child-friendly navigation, intended for early learners.

Interactive games help children master letters and numbers. A recent addition to the site has been a section for kindergarten-level learning.

Kids.gov www.kids.gov

A U.S.-government website for children, with information on national holidays, a section on

“how can I become President?” and interactive learning tools about government and U.S. history.

Library of Congress www.loc.gov/families

60


A section of the website of the Library of Congress dedicated to families, with a wide-ranging selection of their collection in areas like Music, Everyday Mysteries, and American History. A section on Local Legacies provides a state-by-state index of local traditions and celebrations.

Crafts & Activities

Aunt Annie’s Crafts www.auntannie.com

Updated weekly, this website provides crafts for all levels and seasons. Clear instructions and printable templates are available for each craft.

Craft Site Directory www.craftsitedirectory.com

A directory with indexed links to craft sites, encompassing everything from angel crafts to weaving. The linked sites contain a variety of resources, many include free craft patterns and project ideas. Also provides links to sites for crafting resources.

Blogs & Humor

Shooting from the Mommy Hip http://mommyhip.blogspot.com/

Light-hearted reflections on parenting, with some craft and recipe ideas.

Rants from Mommyland www.rantsfrommommyland.com

Somewhat less light-hearted, but very funny reflections on parenting. One of the bloggers refers to her daughter as a “cupcake baked by the devil.”

61

File - ILS 504

Kathleen McCabe Kenny

November 27, 2011

ILS 504: Reference Sources & Services

Compilation of Coursework

The document was prepared in partial fulfillment of the requirements for ILS 504 Reference Sources and Services, Fall 2011, Dr. Elsie Okobi

Table of Contents

Abstract

Buley Library Tutorial

Online Searching Lab

Guide to Reference Lab

Google Lab

Library Visit – Reference Interview

Reference Evaluation, Set 1 (Individual)

Internet Search

eBook Lab

Ebsco Lab

Reference Questions

Final Project

Related documents

Products

Support

File - ILS 504

Kathleen McCabe Kenny

November 27, 2011

ILS 504: Reference Sources & Services

Compilation of Coursework

The document was prepared in partial fulfillment of the requirements for ILS 504 Reference Sources and Services, Fall 2011, Dr. Elsie Okobi

Table of Contents

Abstract

Buley Library Tutorial

Online Searching Lab

Guide to Reference Lab

Google Lab

Library Visit – Reference Interview

Reference Evaluation, Set 1 (Individual)

Internet Search

eBook Lab

Ebsco Lab

Reference Questions

Final Project

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