Department of Medicine
Administration
Grand Rounds
Framework for Effective Leadership
David Coleman, M.D.
August 19, 2014
Who Is a Leader?
Are any of you in Leadership Positions?
Are any of you Leaders?
Can Leadership Skills be Learned or are they Innately
Determined?
How is Leadership Different from Management?
Transactional vs Transformational Leadership
Why do Leaders Succeed?
Five Key Personal Characteristics
Self Awareness
Desire to Create Generously
Vision
People Skills
The Edge
Five Key Commitments
for Effective Leadership
Commit to Something Larger than Yourself
Commit to Both Transactional and Transformational
Leadership
Commit to Effective Communication
Commit to Modeling and Enforcing Standards of
Integrity
Commit to Enhancing Your Personal Capacity
How Can You Develop Your Leadership
and Management Skills?
Commit to Developing Your Inner Leader
Commit to Developing Your Team
Develop Your Inner Leader
Commit to Something Larger than Yourself
Self Awareness
Define your Vision and Values (what matters to
you?)
Define the future you want for yourself and for your
group
Develop your Inner Leader (con’t)
Be direct
Be attuned to your audience
Model Integrity
Expand your personal capacity
Develop Your Unit/Team
Set and enforce performance expectations
Recognize and reward high performance
Prioritize Execution
Overcoming barriers
Develop your Team (con’t)
Enforce Standards of Integrity
Align Organizational Culture and Strategy
Empower Performance: Organizational Structure
Develop a sense of Community
Communicate and listen effectively
– Get the medium right
– Listen for the context
Define the Future
How do you plan to make a difference in the
future of your unit?
Create Possibility: Are your statements about the
future credible? Passionate? Optimistic?
Aspirational? Respect the past?
Elicit what’s most important to others (spoken and
unspoken)
Is your future aligned with that of stakeholders?
Commit to Effective Communication
“The greatest problem with communication is
the illusion that it has occurred”
George Bernard Shaw
Effective Communication
Be Attuned to the Audience
Be Direct
Get the Medium Right
Recognizing Motivators and
De-Motivators for High Performance
Motivators
– Work itself
– Achievement
– Recognition for
Achievement
– Responsibility
– Growth
– Advancement
De-motivators
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–
–
–
–
–
–
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Administration
Organizational Policy
Supervision
Interpersonal
Relationships
Working conditions
Salary
Status
Security
Adjusting the Approach to
Your Team’s Members
ENTHRALL
DELEGATE
ABILITY
SELL
TELL
ACCEPTANCE OF CHANGE
Leadership Development
Summary
Lead from where you Stand
Use the Rear View Mirror to understand and respect
where your unit has been but not to find the way
Embrace the Characteristics and Key Commitments of
Successful Leaders
Build a Team that Creates, Models, Values, Executes, and
Sustains Excellence
Recognize the importance of your Example and your
Actions in establishing standards and values