First Exercise - Working as a team
Don’t show the other participants this sheet.
Prepare your mini Ketso felt, with centrepiece and branch labels on comments cards, as shown below.
Fold the felt after preparation, so participants can’t see the branches until after they’ve written some leaves.
Workshop plan
Sequence of questions for you to ask one by one, in the following order, using the different coloured leaves for each
question. Each stage needs to take roughly 5 minutes or less.
Note that the way the leaf colours are used to ask questions is different for each plan.
1.
What works / What assets have we got?
2.
Future possibilities & creative thinking (can include ways of making the most of existing assets)
3.
Challenges and barriers
4.
Solutions to challenges
5.
At the end, ask participants to highlight 3 ideas that seem particularly striking or important
Instructions for Facilitation Exercise
Take a mini Ketso felt and write up the branches. Note that you can have up to 8 branches, using the white
comments cards on either side of the felt branch. You can add more as you go along. You may wish to work with the
participants to label the blank branches if clear themes emerge.
You have 20 minutes total for this session. We will ring a bell when there are 5 minutes left. In order to complete
the whole sequence, you may need to limit the number of leaves.
As the facilitator, your job for is to ask the questions using the leaves (see above), prompt movement of leaves by
asking questions about the ideas, and manage the time. For each stage, you introduce the question, encourage the
participants to spend a few minutes thinking and writing down some ideas on leaves, and then have them share
those ideas with each other and place them on the Ketso. Encourage participants to move leaves to create clusters.
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Second Exercise - Feedback on a GP Practice
Don’t show the other participants this sheet.
Prepare your mini Ketso felt, with centrepiece and branch labels on comments cards, as shown below.
Fold the felt after preparation, so participants can’t see the branches until after they’ve written some leaves.
Workshop plan
Sequence of questions for you to ask one by one, in the following order, using the different coloured leaves for each
question. Each stage needs to take roughly 5 minutes or less.
Workshop process
1.
What is positive about your experience as a patient / carer?
2.
How can this be enhanced?
3.
What is negative about your experience as a patient / carer?
4.
How can this be improved?
5.
At the end, ask participants to highlight 3 ideas that seem particularly striking or important
Instructions for Facilitation Exercise
Take a mini Ketso felt and write up the branches. Note that you can have up to 8 branches, using the white
comments cards. You can add more as you go along. You may wish to work with the participants to label the blank
branches if clear themes emerge. You have 20 minutes total for this session. We will ring a bell when there are 5
minutes left. In order to complete the whole sequence, you may need to limit the number of leaves.
As the facilitator, your job for is to ask the questions using the leaves (see above), prompt movement of leaves by
asking questions about the ideas, and manage the time. For this exercise, ask the two participants take the role of
being a patient, e.g. themselves the last time they went to their GP. For each stage, you introduce the question,
encourage the participants to spend a few minutes thinking and writing down some ideas on leaves, and then have
them share those ideas with each other and place them on the Ketso. Encourage participants to move leaves to
create clusters.
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Third Exercise - What have we learned in this workshop?
Don’t show the other participants this sheet.
Prepare your mini Ketso felt, with centrepiece and branch labels on comments cards, as shown below.
Fold the felt after preparation, so participants can’t see the branches until after they’ve written some leaves.
Workshop plan
Sequence of questions for you to ask one by one, in the following order, using the different coloured leaves for each
question. Each stage needs to take roughly 5 minutes or less.
Note that the way the leaf colours are used to ask questions is different for each plan.
1.
What have I learned?
2.
What do I still not understand?
3.
Answers to each other’s questions / places to look for more information
4.
What will I do with what I have learned?
5.
At the end, ask participants to highlight 3 ideas that seem particularly striking or important
Instructions for Facilitation Exercise
Take a mini Ketso felt and write up the branches. Note that you can have up to 8 branches, using the white
comments cards on either side of the felt branch. You can add more as you go along. You may wish to work with the
participants to label the blank branches if clear themes emerge.
You have 20 minutes total for this session. We will ring a bell when there are 5 minutes left. In order to complete
the whole sequence, you may need to limit the number of leaves.
As the facilitator, your job for is to ask the questions using the leaves (see above), prompt movement of leaves by
asking questions about the ideas, and manage the time. For each stage, you introduce the question, encourage the
participants to spend a few minutes thinking and writing down some ideas on leaves, and then have them share
those ideas with each other and place them on the Ketso. Encourage participants to move leaves to create clusters.
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