A small library using technology to make the
impossible possible
Eric A. Deatherage, Library Director
Jennifer K. Johnson, Public Services Librarian
Lee Library
Crowder College
Brick & Click 2013 Annual Conference
Eric A. Deatherage
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Building on strong foundations
◦ Information literacy instruction a focus
◦ Supports the college mission to “Build a civil,
serving literate, learning community of responsible
citizens.”
◦ A history of inter-departmental relationships
◦ Continuing a history of good work
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Goals
◦ Progression Style Instructional Model
◦ Tech enhancement for numerical and geographic
growth
◦ Enhance fully online student experience
◦ Goals
 Website enhancements
 Use Social Media
 Enhance on-the-ground distance student
experience
 Maintain relationships with MOBIUS partners
Jennifer K. Johnson
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Instruction History
◦ Started circa 2002
 1 librarian
◦ Provided instruction to a few courses
◦ Added a second librarian in 2008
◦ Continued to increase instruction
 (2011-2012 = 127 classes, 1940 students)
◦ 2012-2013
 130 traditional sessions taught to 2056 participants
by 2 librarians
 3% increase from 2011-2012
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2012-2013
◦ 1/3 program divisions covered by instructional
program
 Agriculture, Business, Communication, Nursing, and
Social Science and Teacher Education
◦ 17 subjects specific courses
 Children’s Literature, Veterinary Technology, Speech,
College Orientation, College Success, Business Ethics,
Business Communications, Payroll Accounting, Social
Work, ELI, English 101, English 102, Nursing,
Agriculture, History, Sociology, and Bridge Program
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Partnerships
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Networking
Verbal communication channels
Improved Interactions
Recommendations
By request
Eric A. Deatherage
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Skype
◦ Successes
 Free
 Connection worked
◦ Problems
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Up front tech work (software and hardware)
Problematic troubleshooting
Lack of instructor buy in
Administration bandwidth concerns
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GoToMeeting
◦ No up front tech work
 No administrative password lockout
 No need for a microphone
◦ Simplicity of use
 Lockout the teleconference feature
◦ Easier scheduling
◦ Multiple classrooms at the same time
 Up to 24 computers
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GoToWebinar
◦ Online Students
 Scheduled several webinars for a week
 Good feedback
 Some user errors/computer setup issues
 Student owned computers
 Mobile devices and phones access from public locations
 Up to 100 students per session
Jennifer K. Johnson
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Spring 2012
◦ Web-based accounting course
◦ Little interaction from faculty/students
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Fall 2012
◦ 3 English Adjunct Faculty members
 Completely online courses
 2 ENGL 101 with instructor L
 3 ENGL 102, 2 with instructor B, 1 with instructor H
 1 ENGL 109, 1 with instructor B
◦ Outcomes
 Library assignments and required chat worked
well
 126 students, with 58 posts in “ask-a-librarian”,
58 emails from students
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Spring 2013
◦ 3 English Adjunct Faculty members
 Completely online courses
 4 ENGL 101
 4 ENGL 102
◦ Outcomes
More involvement from the Embedded Librarian
Library Assignments and require chat are crucial
Use the Blackboard automated system
Included GoToWebinar Instruction (complete
success)
 176 students, 51 posts in “ask-a-librarian”, 22
emails from Students
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Summer 2013
◦ 1 Adjunct Faculty member
 Completely online courses
 1 ENGL 101
 2 ENGL 102
 61 students total
◦ Goals
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Improve embedment
Improve correspondence with students
Create new interactive methods
Provide GoToWebinar Library Instruction
 Possibly at the beginning and end of the semester, if
faculty member requests
Eric A. Deatherage
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LibGuides
◦ Implemented in 2010
◦ Structure
 Designed with minimal redundancy
 Subject categories based on community needs
 Broad, yet targeted general subject (when no faculty guide
requested)
 Targeted guides to faculty request
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LibGuides
◦ Uses
 Supports the faculty
 Community Services
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Joplin Tornado Recovery
Holiday
Fairs and Festivals
Voting Information
 Marketing
 Direct links to research databases
 Community services guide effect
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Use
◦ 2010-2011, 8755 hits (25 hits from the Holiday
Guide)
 8730 non-holiday guide hits
◦ 2011-2012, 50744 (40974 hits from the Holiday
Guide)
 9770 non-holiday guide hits
◦ 2012-2013, 33386 (9948 from the Holiday Guide)
 23438 non-holiday guide hits
Jennifer K. Johnson
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Jing
◦ Fulfilled the need at the time
◦ Current Needs
 No advanced editing features that proprietary
software provides
 Recordings are one-shots and virtually
impossible to edit post-recording
 Limited in time length of videos recorded
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Camtasia
◦ Pros
Semi-advanced learning curve
Fairly easy to learn for tech savvy
Any length video
Can upload to Screencast.com or Youtube.com or
save (MP4)
 Advanced editing functions
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Edit video to the 1/10th second
Modify screen view
Add animations and graphics
Zoom in/out
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Camtasia
◦ Cons
 The editing process can be lengthy
 At Crowder, to create, edit, and upload a 5 minute video
takes 1-1.5 hours
Eric A. Deatherage
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2010-2011
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Modifying site layout and text
Began updating information
Interactive library map
Catalog search form
Began HTML cleanup process
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2011-2012
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Gained greater access for website updates
Added Javascript pop-up boxes
Added New Books and New Audiovisual links
Plans to update
 Crowder College overall page
 Library page
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2012-2013
◦ Prepared interactive map update
◦ Continued HTML/continued HTML clean up
◦ Crowder College website switch occurred
(March)
◦ Blog embed
◦ Continued plan for Library Website
modification
◦ Updating page by page (in progress)
Jennifer K. Johnson
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Wordpress
◦ Created July 2012
◦ Pages
 Public Pages
 Home, Overview, Mission Statement, More
Information, Events, and Meet the Staff
 Password Protected Pages (for staff use only)
 Staff, Student Worker, Technical Services, and
Librarian Resources
 Still in beta testing
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Facebook
◦ Created August 2012
◦ 2 Administrators
◦ Admin panel, editing functions, and insights
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Twitter
◦ Created March 2013
◦ Linked to Wordpress blog and tweets all blog
posts
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Pros
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Cons
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Increases the Library’s digital footprint
Easy to update
Good feed back from followers
Sends out periodical reminders about social media
sites
◦ Can’t link Facebook page to Twitter page as it
links to staff member’s personal account, not
Library page
◦ Can be difficult coming up with new posts
◦ Tried interactive posts with little response
◦ Difficulty marketing it to students
Eric A. Deatherage
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2010-2011
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2011-2012
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2012-2013
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2013-2014
◦ Computers for instructional classroom
◦ Student desks for instructional classroom
◦ Staff iPads
◦ Staff computers
◦ Laptop
◦ GoToWebinar/GoToMeeting
◦ AV system (TVs, FM audio transmitter/receivers,
Computer/internet input, satellite)
◦ Modular furniture purchase
◦ eBooks
◦ Student Tablets
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Funding
◦ Donor funding
◦ Existing budget re-organization
Jennifer K. Johnson
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Roving Reference
◦ Up to March 2013
 Periodical roving
 No set schedule
 Little or no roving during high traffic times
◦ April 2013 present
 Set roving schedule in 30 minute blocks
 Improves reference services as staff is available
outside of the Circulation Desk
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iPads
◦ Allows librarians to provide roving reference
services
 Subject specialization and Library focused apps
 Crowder, SWAN, & MOBIUS Catalogs, OCLC, various
databases, Congressional Records, C & RL News, and
DocsToGo
◦ Looking into using iPads for remote check out
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Outcomes
◦ Semi-success of roving
◦ Utilizing the iPads
◦ Increase marketing of roving reference services
Eric A. Deatherage
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Faculty and Administration buy in
Increase distance and online instruction
Increase communication
◦ Traditional
◦ Social media/electronic
Apply appropriate technology to instruction
Enhance MOBIUS partnerships
Provide the best supplemental activities and
supportive library services possible, within
means
Increase our means
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Eric A. Deatherage
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Library Director
Lee Library, Crowder College
417-455-5610
EricDeatherage@crowder.edu
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Public Services Librarian
Lee Library, Crowder College
417-455-5689
JenniferJohnson@crowder.edu
Jennifer K. Johnson