Introductions • • • • Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 Ken May, Sr. National Accounts Rep kensmay@pcamerica.com, 81-800-722-6374 x226 About pcAmerica • • • • • • • pcAmerica was established in 1985, based in NY Founders wrote and sold one of the first accounting packages to run on a PC Cash Register Express, Retail POS, created in 1994 Restaurant Pro Express, Restaurant POS, created in 1998 Over 50,000 terminals installed globally(estimate) Educated staff consisting of POS experts Winners of several awards including the 2010 Innovative Solution Award, # 1 in User Satisfaction (HT Magazine Award Winner 2005, 2006), Specialized Solution of the Year, Epson Pioneer Award Product Summary • • • • Cash Register Express is a retail point of sale software package, that serves most of the retail industry. Restaurant Pro Express is a point of sale software package for table service and fast food restaurants Pocket Inventory is a mobile inventory tracking package, for counting, ordering and receiving, that works in conjunction with Cash Register Express The pcAmerica web portal is an online site that enables single and multi-store clients to run reports, modify inventory and perform most back office functions from any computer with internet access Notable Clients • Several divisions of Goodwill Industries • Preferred POS software vendor for HP • POS solution for Baskin-Robbins, Melt Gelato, Tasti D-Lite, Flower Foods, several other chains • Over 50,000 thousand independent retailers • Partnerships with many large credit card processors, ISOs Target Industries Retail Restaurant Convenience stores Gift \ museum shops Table Service \ Fine Dining Fast Food \ QSR Grocery & Supermarket Florist Delivery restaurants Coffee Shop Apparel \ Clothing Video \ equipment rental Bars \ Night clubs Ice cream \ gelato Video Game \ Music Stores Books stores Drive-Thru Sandwich\sub shops Liquor stores Dollar & discount stores Pizza Cafeterias Tobacco stores Delis Catering Buffet restaurants Chains of stores Independent retailers Chains of Restaurants Independent restaurants • Fast, easyGeneral checkout andFeatures • Customer tracking with order taking loyalty • Fast, easy checkout and order takingtracking• Customer tracking with loyalty • Detailed inventory • Process gift cards • Detailed inventory tracking • Process gift cards • Touch screen invoicing • Employee security • Touch screen invoicing security • Bar code scanning Print • Employee • Time clock with labor • Bar code scanning clock with labor scheduler receipts, bar code labels • Time scheduler • Print receipts, bar code labelswith QuickBooks• Detailed reporting (over(over 75 reports) • Integrates • Detailed reporting 75 • Integrates with QuickBooks accounting • SQL Server, .NET Architecture accounting reports) • Multi-site capable• Multi-site with internet web with • Secure card.NET processing PCI\PAcapable • SQLcredit Server, portal DSSArchitecture internet web portal • Secure credit card processing PCI\PA-DSS More Retail Features More Restaurant Features • Delivery \ drive-thru features • Table management with table layout • Caller ID, driver tracking, driver directions • Split checks • Comps, voids, discounts • Kitchen printing, kitchen video systems • Track recipes and ingredients, food costing • Unlimited menu items, multiple meals • Modifiers, up sells • Bar tabs, table transfers • Performance statistics, shift reports • Tips and commissions tracking • Pay at the table capability • Online ordering (June 2009) • Handheld inventory tracking (Windows mobile) • Purchase orders and vendor price management • Clothing \ apparel matrix • Age verification for liquor, tobacco • Sale pricing, bulk pricing, mix n match pricing • EBT, food stamps, pin debit, cash back • Layaway and accounts receivable • Print gift receipts, gift registry • Weight scale support (NTEP certified) • Return management • Commissions tracking • Equipment and video rentals • Coupons, discounts, promotions • Signature capture EXPLORE RETAIL & RESTAURANT Fast and Easy Invoicing Screen • Order on screen at all times • Big, colorful touch-friendly function buttons • Quick Pay buttons for one touch ending of a transaction • Running Totals and Tax Calculation on Screen New Features 12.5: Integrated Digital Signage • Order Displays on top • Customizable Screen •Displays Tax and Total •Rotating Advertisements • No expensive 3rd party software New Features 12.5: Going Green • Email Receipts and Purchase Orders • Saves paper • Saves the environment New Features 12.5: Age Verification • Scan a bar code on a Drivers License • Screen prompts for Rejection/Acceptance • Helps reduce liability New Features 12.5: Online Ordering • Place orders through the website • Orders automatically print in kitchen • Specify pickup or takeout times • Report on online sales • Customize online ordering menu • Chains can setup delivery zones to push orders to closest store New Features 12.5: Gas Pump Interface Specific Gas Pump Buttons • Works with all kinds of pumps • Windows based POS • Easy to use • Full POS functionality • Third party equipment and services needed Gas Pumps Fueling Additional New Features in 12.5 Built in labor Scheduler • Restaurant software for Waiter-in-a-Box •Retail-in-a-Box Security Edition Web 2.0: pcAmerica Web Portal Web-Accessible Reporting, Back Office •pcAmerica Web Portal brings internet-based, enterprise back-end to chains and independents • Accessible from most web browsers, from any computer in the world with internet access •Stores synchronize to the web portal in near real time, two-way pass • Run a full suite of reports for one store or a chain of stores, from the internet • Add or modify inventory items, menus •Create and modify employees, permissions •Purchase orders, inter-store transfers Web 2.0: Social Networking POS Social Networks • Innovative interface, pcAmerica connects point of sale systems to retail\restaurant customer’s social networks • First time social networking activity has been connected with in-store purchasing activity • Post a tweet, FourSquare check-in and soon Facebook status update when loyalty points are earned or redeemed • Build brand-awareness and new customers by marketing to friends of your customers • Strong percentage of friends on social networks live in same area, have similar interests and tastes PCI Compliance As of July 1, 2010 all merchants are required to use ONLY PADSS compliant applications. • • • • • • • • • Does not retain full magnetic stripe or CVV2 data Protects sensitive credit and debit card data Provides secure password features Log application activity Develop secure applications Protects wireless transmissions Test applications to address vulnerabilities Facilitate secure network implementation Encrypt sensitive traffic over public networks Literature pcAmerica makes available easy, direct marketing pieces to help VARs and end users understand the POS systems - CRE & RPE Videos - CRE & RPE Demos - Copy of Power point Slides - PDF’s of Restaurant Pro Express & Cash Register Express literature (cobranded) - FAQ site faq.pcamerica.com Additional Services We are here to help grow with the VAR. Here are some additional services that will help them achieve their operational success. • Web Portal • Employee Login Cards • Menu Programming • Inventory Management • Onsite Training • Gift Cards • Loyalty Cards • Stored Value Cards • 1,2,3 Hour Training Blocks pcAmerica’s Point of Sale Solution • One station license per terminal • We provide an hour of scheduled phone training with a technician (recommended up-sell) • Every license comes with 90 days of FREE 24/7 technical support • pcAmerica offers additional years of support as a recommended up-sell (one contract per terminal per year) • Software upgrades are free with a valid technical support contract