My Library The need to involve young people in the services that affect them • Large county – 73 libraries, 11 mobiles • Reaching young people • Focus groups – 1 library – sustainability –expectation –delivery, staff intensive • Questionnaires – short term • Mystery shopping 2 But……. • Young people already involved as volunteers – eg SRC • Work experience • Stock purchase projects 3 My Farm! My Library! 4 Aims • To involve young people in genuine decision making and to gather feedback on our services • To help young people learn about the realities of managing a customer-focused library service • To help young people develop critical thinking and evaluation skills • To promote library services to young people and their families 5 Structure • 12 questions – 1 per month for a year • Had a series of questions prepared but kept feeding in new ones • Meet each month to decide on question and plan action and response to previous question • Used constant contact software – email question every month 6 Recruitment • • • • • • 7 Press Website Secondary School Librarians Involvement Team Facebook and Twitter Aimed at 12-16 year olds -parents had to give permission some used parents email • 90 young people – 72 participated • 52 female and 20 male • Average age at the end of the project year 14.6 • Average response rate was 7.8 questions • 15 answered every question 8 questions • October –Reading ideas • November – Budget • December – Reward for completing metropolis • January -What areas of the library they used • February –Promoting You Tube channel • March – Activities for SRC volunteers 9 • • • • • • 10 April – YA/Cross over section May –Difficult situations June –Promoting library services to a friend July – websites to help with homework August – Recommended read of the year September - Evaluation 11 Every person who responded to the final evaluation question felt that taking part was worthwhile A chance to express feelings, opinions and ideas 49% Help change/improve the library service 46% A voice for young people 27% Feel involved 16% Realise how libraries run 16% 12 Why the project was worthwhile • I liked helping the library and some of the questions like the one about books for difficult situations really made me think • I enjoyed giving feedback to the library and it felt good to know that my opinion counted • I could see what other people thought about the different questions and if they agreed with my view • It was nice to see the changes the library may be making because of the people who took part 13 • It’s hard to believe I’ve been doing this for a year and I have looked forward to the monthly email. 14 Recommended reads by young adults taking part in My Library Agatha Christie – Murder is Easy It is a gripping tale by a renowned crime writer and I feel that everyone should be given a chance to indulge in it. Alex Scarrow – Time Riders I recommend this book because it is very action-packed and adrenalin-pumped. This also contains lots of information on history and science. The plot is very detailed which shows a brilliant mind behind and within the pages of the book. You Tube trailer Alice Sebold – The Lovely Bones It is a tense storyline full of twists, turns and emotion and explores ideas never thought of before. Ally Carter – I’d Tell You I Love You But The I’d Have to Kill You It is a very funny book and although the main character is a spy, it is very relatable book for teenage girls. 15 16 17