Coke vs. Pepsi Case Discussion James Oldroyd Kellogg Graduate School of Management Northwestern University J-oldroyd@northwestern.edu Sample Exam Question Describe the history of the strategic management field from its origin to the present day, concentrating especially, but not exclusively, on its social, political, economic, religious, and philosophical impact on business organizations and individuals in Europe, Asia, America, and Africa. Be brief, concise, and specific. Extra Credit: Discuss the major trends of the future of strategy give specific examples. (preferably days on which to buy and sell specific stocks) 1 Sample Exam Question In this class we have discussed the “experience curve” as a strategy concept. A) Please describe and define what the experience curve is (identify what information you would need to calculate an experience curve (for a company or an industry). B) Identify at least two ways that the experience curve is used by companies to help them in making business decisions. Please describe Porter’s diamond model and discuss how it helps identify which countries are likely to produce companies that will succeed in international competition. 2 Growth How did the companies get us to double our consumption of soda? 3 Entry Costs Bottler 80 Plants Needed for National Distribution $30,000,000.00 Cost Per Plant $2,400,000,000.00 Total Entry Cost Concentrate Producer 1 Plants Needed for National Distribution $7,500,000.00 Cost Per Plant $7,500,000.00 Total Entry Cost Why are there more Bottlers than Concentrate Producers? 4 What are the other costs? http://www.pepsi.com/current/music/britney /video/pepx4296_nownthen_hi.asx http://www.coca-cola.com/tvads/ 5 Why buy the bottlers? Concentrate 40% margin Vs. Bottlers 10% margin 6 Coke & Pepsi Summary This case provides an understanding of the underlying economics of an industry and its relationship to average industry profits. The concentrate industry is, on average, more attractive than bottling. The reason there is not more entry into the concentrate industry (even though only $5-10 million plant investment to serve the U.S) is largely due to barriers to entry: • • • Brand equity: cost to keep up with Coke & Pepsi ad spending is roughly $20-25 billion over 10 years (Coke brand valued at $75 billion in 1999). Bottling/franchise system: cost of national distribution (80-85 plants) is $1.6-4.3 billion. May keep niche players out. Limited shelf space, fountains, vending slots: cost of slotting allowances could be $500 or more per store; fountains may be impossible due to long term contracts/vertical integration. Relative to bottling, the concentrate industry also has fewer substitutes, greater bargaining power over suppliers (the raw materials for concentrate) and buyers (buyers are fragmented). This all adds up to a more attractive industry structure for concentrate. 7 Total Barrier to Entry Brand equity Bottling/franchise system shelf space Total $20-25 billion over 10 years 4.3 billion 28 million + (56,000 Stores X $500 per store) $30 Billion + 8 Coke and Pepsi today 9 Three Levels of Business Strategy Industry Choose Your Sandbox Firm Business Unit Business Definition Which Business Units? Firm Resources Business Unit Boundaries Managing Cross Business Synergies Strategic Advantage 10 Industry Analysis Porter’s Five Forces Model Threat of New Entrants Bargaining Power of Suppliers Rivalry among Existing Competitors Bargaining Power of Buyers Threat of Substitutes 11 Barriers to Entry Threat of New Entrants What factors keep potential competitors out? Bargaining Power of Suppliers Rivalry among Existing Competitors Bargaining Power of Buyers Threat of Substitutes Scale economies • Industry e.g., aerospace industry Scope economies • e.g., retailing Capital requirements A • e.g., aerospace industry Switching costs B C D • e.g., MSDOS operating system Access to distribution • e.g., Campbell soup Entry deterring regulations • e.g., Tobacco Nature and Focus of Rivalry Why industries are more or less “competitive”? Threat of New Entrants Bargaining Power of Suppliers Rivalry among Existing Competitors Bargaining Power of Buyers Threat of Substitutes Factors • Industry growth rates Industry A B • Exit barriers • Fixed costs • Lack of product differentiation • Switching costs C Competitive rivalry can focus on many factors, including price, quality, technology, features, service, etc. – Where to secure growth – e.g., specialized assets, emotional barriers – e.g. capacity increments – e.g. differences in functionality, performance Threat of Substitutes What alternatives are available to customers Threat of New Entrants Bargaining Power of Suppliers Rivalry among Existing Competitors Threat of Substitutes Industry Direct substitution with the same functionality • diesel vs gas engines • DirecTV vs cable A B C Customers D Eliminating need for product • water meters vs flat rate Bargaining Power of Buyers Value Division Customer Willingness to Pay Value Captured by Customer Price Value Captured by Firm Firm Cost Value Captured by Supplier Supplier Supplier opportunity cost Added Value is the total value created with the firm in the game – total value created without the firm in the game or the value that would be lost to the world if the firm disappeared. A firm cannot capture more than its added value. 15 Supplier or Buyer Power How can my suppliers or customers extract value Threat of New Entrants Bargaining Power of Suppliers Rivalry among Existing Competitors Bargaining Power of Buyers Threat of Substitutes Supplier Power Supplier concentration •Few vs many suppliers Supplier volume •Large vs small purchase decisions Product differences •Dependence on unique features Threat of forward integration •Ability to become competitor Switching costs •Limitations on ability to change suppliers Buyer Power Buyer concentration •Few vs many customers Volume of purchases •Large vs small purchase decisions Available alternative products •Competitive products Threat of backward integration •Ability to become a competitor Switching costs •Threat of switching suppliers How Industry Structure Influences Profitability 120 100 Others (>10) (20%) Percent of Market 80 60 Others (>10,000) 0 Others (>1000) (90%) Campbell (17%) Swanson (25%) 40 20 Green Giant (4%) ConAgra (1%) Farmers 5-10% ROE Stouffer (34%) Frozen Entree Makers 20-25% ROE American (2%) Kroger(3%) Safeway (4%) Food Retailers 8-12% ROE 17 Successful Strategies Should: Avoid excessive rivalry •(e.g., attack emerging vs Raise barriers to entry •(e.g., make preemptive investments) entrenched segments) Threat of New Entrants Offset supplier power •(e.g., alternative source(s)) Bargaining Power of Suppliers Rivalry among Existing Competitors Minimize buyer power Bargaining Power of Buyers Threat of Substitutes Reduce the threat of substitution • (e.g., incorporate their benefits) •(e.g., build customer loyalty) Additional Industry Analysis Tools SWOT Analysis: Numerous Environmental Opportunities Critical Internal Weaknesses Overcome Weaknesses Restructure Grow Substantial Diversify Internal Strengths Major Environmental Threats 19