Welcome to MXP
Videoconferencing Training
What are some of the things
we will accomplish today!
Understand the definition and history of Videoconferencing
The SBBC Goals regarding Videoconferencing
Etiquette and Preparation
Getting Familiar with the Remote
Learn to Place a Call
Learn to End a Call
Learn About Layouts
Learn to Move Cameras
Learn to Switch Cameras
What is Do Not Disturb?
This is the TANDBERG welcome screen…
Let’s go over these icons.
Make a call
Standby
Key
Directory Camera Disconnect
Key
Keys Presentation
Key
Layout
Key
Tools
This is the MXP Remote.
You should familiarize
yourself with the keys.
A color copy of this page
is provided for you to keep
near the unit.
Important Keys
• OK/Menu
– Access the menu
– Choose or affirm options
• Cancel Key
– Back out of menus
– Cancel actions, (disconnect,
etc.)
•
•
•
•
•
•
Volume Key
Zoom Key
Mute Button
Presentation Key
Layout
Selfview
Keys for Calls
The bottom part of the remote contains the numeric
keys for dialing calls.
(These keys also contain alphabetic characters which
you will utilize when using the directory to look for a
site, enter a new site, move quickly through a list, or
even to “text chat”.)
If H.320 ISDN: Local: Dial your ten digit dial-up
number.
If using IP/H.323: Dial the IP address or E.164 alias
extension. When using an IP number, remember to
use the asterisk key as the dot key.
Let’s Begin….Place a call
•
First…
– Locate the green button on the
remote
– Press the green button once
– What happens?
– The call window opens
– Here is where you type in the 10
digit dial-up number or IP address
you are trying to call – If dialing an
IP call, use the asterisk as the dot
or period between numbers
– Once you type in the number or
address you want to call, press the
green call key again to complete
the call you have entered
– Most of the time the default setting
is configured correctly – in some
instances you might have to add in
the 99 prefix. (If you have to
change a setting in the default
screen, toggle to the right with your
arrow keys.)
This is the window
that would appear if
you toggled to default
settings. Using your
arrow keys and the
OK key, you would
choose OK and
continue dialing.
If necessary, this is
where you would
change the call type,
change the network
or bandwidth or
restrict a call.
However, please
remember – most of
the defaults are set to
automatic so you will
have little to do in this
screen.
How else can we place a call?
• Click on the icon of the book – that is the
“Directory” key. This will bring up a
directory of all sites with
videoconferencing numbers throughout
the district.
• This list is pushed out nightly through the
TMS or Tandberg Management System
software program.
• Just as you would do on your cell phone,
click the letter key on the bottom of the
remote that has the first letter of the site
you are trying to call.
• Then toggle to the correct site with the use
of the arrow keys.
• Once you have located the correct site or
school, press the green call key again to
connect.
What is “Last Number Dialed”?
• When you pressed the “Directory” key, and the
list of sites appeared, you also had the option of
calling the “last number dialed”
• To use this feature, press the directory key, then
use your right arrow key to toggle over to the last
number called through the system and once it is
highlighted, or selected, hit the green key again
to complete the call
• When the last number that was dialed is
highlighted, it will appear with an orange line
around it
What’s the difference?
• Point-to-Point Call –
2 sites, a local and
remote site
• Multi-point Call – 3
or more locations
Local
Remote
How do we connect multiple sites?
• Multiple sites are connected
through the use of a “Bridge”.
• The bridge is housed at ETS, in
Conferencing Services.
• How many sites can be
connected at once?
• How many is too many?
• What’s considered an optimal
number of sites in a call?
MXP Systems and Bridge Calls
• The MXP Systems have a built in MCU or multipoint control unit
allowing you to make some multipoint calls on your own
• These systems can connect up to six sites at once without using the
main bridge at ETS
• Although you have the option of automatically choosing the screen
layout, there is no need to do so since the system has ICM,
(Intelligent Call Manager) built in, it will automatically configure the
screen to the amount of parties in the call
• As you have seen when we have placed calls, the ICM also sets call
parameters automatically including type of call, default call speed
(bandwidth), the type of network (ISDN or IP) to be used, and will
even set whether the call has to be Restricted to a certain speed
setting. (If you had to adjust any of these settings, they can be
adjusted by accessing the Advanced Call Settings.)
• Using the internal bridge and having multiple sites
appearing on the screen at one time is called
“continuous presence”
• Since we use voice activation in our calls, the site that
is speaking is the one who will appear in the largest
segment of the screen – (If other parties are not
muted and are talking, it will confuse the camera;
therefore, we mute microphones at all sites except the
site presenting during a multipoint call until such time
as the facilitator calls on that site to participate)
• The more sites in a call, the smaller the boxes
or “monitor square” of each
Using the Internal MCU…
• Let’s try and make a 3 party call or multi-point
call
–
–
–
–
Using the remote, press the green call key
Type in the first number you wish to call
Press the green call key again to connect
As the call is connecting, you will see the speed
change on the screen as lines connect
– Once you are connected, place a second call in the
same manner; click the green call key, type in the
second phone number, and then, click the green
call key a second time
Disconnecting a Multipoint Call
•
You have two options when disconnecting a multipoint call you
have made using the internal MCU in your MXP system
•
You can either end all the end points in the call at one time, or
disconnect one at a time or individual sites from the call
•
To do this, click the RED disconnect key on the remote
•
A window will open asking if you wish to disconnect all parties or if
you wish to disconnect only one of the parties in the call; to
disconnect one party in the c all, you will toggle to the number of
the site you wish to disconnect and press ok
•
Then you will click the RED disconnect key a second time
Remember the old saying,
“Don’t call us, we’ll call you!”
• Well, primarily, that’s why we use the ETS bridge
most of the time vs. the internal MCU in your unit.
Our bridge can be preprogrammed to automatically call
and connect to your site or multiple sites; in this instance
we will use only the layout for local and remote site or
the site that is producing audio – This is much less
confusing then seeing multiple sites on the screen,
especially for students in lower grades
• The bridge will be set to automatically call out to the
end points for the call – Your unit will be set to
automatically receive the connection but will be in
the “muted” mode when connected
What about timing for programs?
• Our bridge will be programmed to call sites
involved in a conference approximately fifteen
minutes ahead of time, (to insure that
connections are working and allow time for
technical difficulties)
• The end time of a conference on the bridge is
usually set to disconnect five minutes after
the scheduled program time to avoid long
delays between programs and unnecessary
down time
What about disconnections or
disruptions during programs?
Kevin Williams
At the Helm
• If you are disconnected during a
program, it is more than likely that one of
our “Bridge Masters” is watching
remotely and can automatically have the
bridge dial you back up and have you
connected within a few seconds
Maurice Rancourt
• The Bridge Master can also tell who is
speaking, who is muted, and multiple
other pieces of information from his
remote station at ETS
Are you comfortable?
• Making a call
• Making a multipoint call with the
MXP’s internal MCU?
• Disconnecting a point-to-point call?
• Disconnecting a multi-point call?
From time to time…
If you need to find information about
your system, go to the tools menu, and
toggle to System Information. There it
will show you the name of your
location, your ISDN dial-up number,
and your IP address.
Try this now. Once you are in the
System Information Screen, toggle
through the other icons to review the
information they provide.
•
•
You may want to view “Call Statistics” or “Channel Status” of your CALLS as well,
To access this information, you need to go into the tools menu, however,
*You must be in a call to access “Call Status” information
Let’s place a call now and access the Status Information of your call.
When you are done, press the CANCEL key to exit
Now that you are comfortable making a call
and disconnecting a call…
•
•
•
Let’s learn to move the camera,
adjust audio and set presets…
To move the camera, use your
directional arrows on all four sides
of the OK/Menu button (up, down,
left, right)
Use the ZOOM button to the right
of the OK/Menu Button to zoom in
or out just like you would on a
movie camera
The Mic off symbol will appear in the
upper right corner of the monitor screen
when engaged. The far side will receive
“Mic Off” message whenever you mute
(in a point-to-point call). Even when you
are on mute, your Mic Off symbol will
flash when there is audio in the room.
To raise and lower the
volume, use the Volume Key
To mute or unmute the audio,
use the gold Mic/Mute key
Storing Presets
• The simplest way to set a preset is to move the camera to where
you want to set a preset
• Then click and hold the corresponding number button on the
keypad that you want the preset to be set on; ie: number key 1
would be your first preset
• The three (3) quick key presets will only function in a call
• BEFORE a call, to check your presets, in the menu you would
access the “Control Panel” and choose “Camera Preset”, here you
can view presets already configured or add new ones without being
in a call. (Go to the “Tools” icon, toggle to “Camera Preset” and then
choose the first icon of the P in the orange box, click ok, toggle to
each number preset on the screen with the arrow keys and
click ok when on a number to view the presets when not in a
call. Do not press the actual number keys on the remote.)
County Standard for Presets
• The standard preferred in the county
is to have the “#1” and “#3” preset
keys on your systems defaulted to:
#1 – A view of the entire group
#3 – A view of the facilitator
You can set up to ten local presets.
You can also set remote presets.
What is the “Tracker” and why the
“Standard Presets”?
What about Far End Control?
• Far end control gives you the ability to
access the remote camera AND video
sources.
• In the MENU, toggle to the “Move Camera”
icon
• Select “Far End” option
• Use the corresponding keys to access farend presets
• Press Presentation to access far-end video
sources
• Press OK when done to deactivate far-end
control
• Please access the menu and toggle to the
“Move Camera” icon
This same icon
allows you to make
sure you are on the
near camera control.
This will only work
while in a point-topoint call.
Self-view and
Moving PIP or POP
• Self-view toggles between seeing the remote site/image
in a call, to viewing your local image
• Remote video will appear in a POP (picture out of picture
screen layout) on the 52” Plasma screens that come with
the OPUS systems. POP is the format used with
widescreen monitors. Widescreen allows you to choose
between side-by-side, POP, and full screen modes
• On other systems with smaller monitors, it will be the
traditional PIP or picture in picture on screen.
Let’s toggle between the available layouts to see what layout you
might want to use.
Showing Your Presentations,
Using Peripherals
• Automatically
– When you want to show your presentation, (the last peripheral
you launched), click the “BLUE” presentation button on your
remote to launch the presentation IN A CALL
– The video from the source you have connected will be displayed
to the remote locations (The Presentation key is a toggle key.)
• Manually
– Press and hold the “BLUE” presentation button down; a screen
will appear listing video sources you can choose from
– Toggle to the peripheral listed that you wish to display
– Press OK to complete the action
– When presenting, remember that you must use SELF-View to
toggle between the far-end and the local view to allow local
camera Pan/Tilt/Zoom adjustments
Switching Between Video Sources
•
If you want to toggle between two peripherals you have hooked up to the
unit: Choose the Presentation Icon on the menu bar, click OK.
– The menu of cameras/peripherals will come up
– Select the main piece of equipment you want to use, click ok, the screen will
show that presentation mode
– Then click OK on the icon again to choose the 2nd video source and click OK
– Click the Blue Presentation Key to toggle between the two peripherals you chose
– To exit this feature, bring the menu up again and go back to Main Camera and
click OK
– Now when you go back to self-view and hit presentation you will only toggle
between self-view and the original peripheral you had chosen when you hit the
presentation key
REMEMBER TO GO BACK TO THE MAIN CAMERA BEFORE EXITING OUT OF THE
MENU
NOTE: YOUR PERIPHERALS MUST BE TURNED ON AFTER
YOUR SYSTEM IS BOOTED UP
Standby and DO NOT DISTURB
•
Access by pressing the RED “Disconnect” button when not in a call
– Standby will not activate when showing PC content
while not in a call
•
Standby is used while not in a call to black out the monitors (VESA Monitor
Power Management)
•
Do Not Disturb is used when you do not want any incoming calls “ringing-in” to
your system. This can be used to show only local presentations uninterrupted
by calls from the outside.
• Do Not Disturb will prevent any calls from ringing into
your system by placing it in “busy” mode, and can be
cleared by pressing any key on the remote or
disconnecting your Multi-Site call.)
*(Delay Standby would be used if you had a company logo on the screen and you wanted
it to show while not in a call.)
Something useful: USING TEXT CHAT
• Use the alpha- numeric keypad to type text
messages or information
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–
–
–
–
To do this, access the menu, go to “Control Panel”
Select the “Text Chat” icon
Enter the text using the keypad
Press “OK” to close the window
Text will be displayed on the local and the far end side
monitors!!! Be careful what you type!
– Far side participants will be able to respond to your
message
– THIS IS AN EXCELLENT TOOL THAT CAN BE
USED AS AN AID FOR THE HEARING IMPAIRED.
– This feature is available in a point-to-point call.
Help! is just a click away
• At any time, you can always go from the main
menu to Tandberg’s User Guide and select from
a variety of topics to get explanations and other
“how to” descriptions right on your screen!
• Access the menu, and go to “Control Panel”
• Then choose “User Guide”
Bonus Info Just For You!
• Cables, have we got cables!
• Here are some of them and what we use
them for:
RJ45 – Gray we
use for Ethernet (LAN)
RJ45 – Orange we
use for ISDN phone lines
Black RCA Cable, we use for
VCR Audio
Single RCA Jack usually
for video
S-Video Connection – 4 pin
Mini-Din, peripherals with that
connection – good quality;
ie: document camera
RCA Jacks – usually red and
white for audio, yellow for video
VGA Cable to Hook up
Laptop or PC to System
RJ45 - Coaxial Cable
Audio – RCA Jacks
(usually red & white)
RJ45 – Blue we use for
Telephones
DVI to DVI Cable – to hook up peripherals with that connection
ie: Titanium Power Book has this connection; this is a higher
resolution than an SVGA connection for laptop or pc
Thanks for Joining Us
We appreciate your participation in this
training and hope you found it helpful.
Any comments, feedback or
suggestions can be directed to
Maurice Rancourt,
Education Technology Services,
Conferencing Services
(754) 321-0484 – web/cs
!