Boeing Philadelphia
Site Specific Requirements Section 6
Service Provider Manual
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Expectations for Service Providers that work at site
 I understand the Boeing safety requirements.
 I will be held accountable for my actions.
 I understand that the company I work for will be held
accountable for my actions.
 I will follow all applicable safety guidelines and Boeing
safety rules that have been provided.
 I will wear my badge visible at all times.
 I will not use any tobacco products on Boeing property.
 I will follow all applicable traffic rules.
 If I fail to comply with these expectations, corrective
action will be administered.
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Table of Contents
Emergency Contact Information ...................................................................................................... 7
PHILADELPHIA SITE SPECIFIC REQUIREMENTS ................................................................ 8
Safety & Expectations Training
8
6.1 Definitions..................................................................................................................................... 9
Boeing Onsite Activity Representative (OAR) 9
The following personnel often serve as an OAR for Service Provider activities:
9
Personal Technology Devices Include, but not limited to:9
Project Specific Environmental Health and Safety Plan (PSEHSP) 9
Safety Zone……….. ......................................................................................................................... 10
Service Provider ............................................................................................................................... 10
Secure Badge .................................................................................................................................... 10
Sponsor
10
6.2 Contact Information and Reporting Requirements ................................................................ 11
Emergency Reporting
11
Injury and Near Miss Reporting
11
Non-Emergency Boeing Security and Fire Protection
11
Equipment or Infrastructure issues 11
6.3 Badging ...................................................................................................................................... 13
Secure Badges 14
6.4 Service Provider Training Requirements ................................................................................ 14
6.5 Safety Requirements .................................................................................................................. 15
Personal Protective Equipment (PPE)
15
Eye Protection Error! Bookmark not defined.
Foot Protection 15
Fall Protection 15
Hearing Protection
16
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Hard Hats
17
High Visibility Reflective Vests
17
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Table of Contents (continued)
6.5 Flight Ramp Safety/FOD Control ............................................................................................. 18
FOD Requirements:........................................................................................................................... 1
6.6 Hazardous Communications ....................................................................................................... 1
Hazardous Waste and Solid Waste Handling and Disposal
1
Use of Liquids at the Sites 1
Spill Response 1
Evacuations
2
6.7 Confined Space Notification Process .......................................................................................... 3
6.8 Hot Work Permit ......................................................................................................................... 3
6.10 Mobile Cranes ............................................................................................................................ 5
6.11 Parking and Traffic Requirements ........................................................................................... 5
Prohibited Parking
5
Personal Vehicle Parking 5
Service Provider Vehicle Parking
5
6.11 Parking and Traffic Requirements (continued)....................................................................... 6
6.12 Pedestrian Requirements .......................................................................................................... 6
6.13 Use of Electronic Devices ........................................................................................................... 6
6.14 Working in the 3-07 Building CCOE Composite Center of Excellence ................................ 7
Addendum A ................................................................................................................................... 27
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Emergency Contact Information
Emergency Phone Number: (610) 591-2222
Give the following information:
1. Your name and your employer’s name.
2.
Phone number from which you are calling.
3.
Location of the incident: Floor Number and Building Colum
4.
Nature of emergency.
Don’t hang up until instructed to do so!
 You are a vital link in the emergency reporting and must relay changes in
the state of the emergency.
Philadelphia Boeing Onsite Activity Representative (OAR):
 The OAR is your primary source of contact while on site.
 Prior to beginning work on a project at the site, the Service Provider must
obtain the name and contact information of the Boeing OAR.
 Maintain daily contact and update status of activities with the Boeing OAR,
throughout the duration of the project.
OAR Name:
_____________________________________Phone_________________
OAR Backup Name:
_____________________________________Phone_________________
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Philadelphia Site Specific Requirements
The following provisions identify obligations for Service Providers when
performing work at Boeing Philadelphia.
These requirements supplement, but do not replace, other applicable
requirements for the Service Provider, including, but not limited to:
 Requirements contained in Sections 1.0 through 5.0 of the Service Provider
Manual
 Requirements in contracts and agreements between Boeing and the Service
Provider
 Provisions of the Service Provider’s project-specific safety plan
 All applicable laws and regulations.
Additionally, the Service Provider must comply with the following:
 To the extent that a Boeing requirement does not meet the requirement of federal
or Pennsylvania State law, the requirement of federal or Pennsylvania State law
supersedes the Boeing requirement and the Service Provider must comply with
the federal or Pennsylvania State requirements.
 Where a Boeing requirement exceeds the governing federal requirement or
Pennsylvania State requirement, the Service Provider must comply with the
Boeing requirement.
 If the Service Provider is not sure whether a particular requirement applies to the
work being performed, or believes that two or more applicable requirements
may conflict with each other, the Service Provider must immediately inform the
Boeing OAR- Onsite Activity Representative to resolve any questions about the
requirements.
Safety & Expectations Training
 All employees and sub-contractors of the Service Provider must be trained on
The Boeing Company safety, health, fire, security and environmental
requirements before performing any work on Boeing Philadelphia property.
 Any employee of the Service Provider not trained will not be able to work until
the training has been completed and documented.
 Service Provider‘s Employee violating Boeing requirements and terms and
conditions of contract are subject to removal from the site and/or disciplinary
action.
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6.1 Definitions
Boeing Onsite Activity Representative (OAR)
The Boeing employee who has been designated to oversee and monitor Service
Provider activities for the Using Organization. The term Onsite Activity
Representative is not a job description – it is a functional title only.
The following personnel often serve as an OAR for Service Provider activities:
 Project Engineer
 Construction Administrator
 Maintenance/Facilities Analyst
 Project Administrator
 Contract Administrator
 Any authorized Boeing Employee
Personal Technology Devices Include, but not limited to:
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Cell Phones
iPods/MP3 Players
Video
Pagers
Two-Way Radios
Smart Phones
Gaming Devices
Helmet Cams
Radio Players
All other personal electronic
devices
Project Specific Environmental Health and Safety Plan (PSEHSP)
Written plan developed by the Service Provider that includes a brief description of:

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The Task
Project specific health hazards
Process to control hazards
Safeguards used to control hazards
 Project specific environmental hazards
 Project specific safety hazards
 Procedures to control hazards

Plans may cover a single job or a group of similar or related jobs.
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Safety Zone
 A Safety Zone is a location where employees
typically face fewer risk of workplace hazards or
injury.
 Employees are not required to wear safety glasses and may use electronic
devices for work or personal business.
 Service Providers will be required to wear safety glasses in Safe Zones if they
were conducting work which will require eye protection.
Service Provider
An independent, Non-Employee - supplier/contractor performing work for the
Boeing Company on property owned, operated, leased, occupied, or controlled by
The Boeing Company.
Secure Badge
Standard identification (ID) credential issued to NonEmployees, who have a recurring need to access Boeing
Premises.
Sponsor
 The Boeing manager or authorized designee who is the
beneficiary of the products or services being requested of
the Service Provider.
 Once Secure Badge requirements
have been satisfied, the Sponsor
can authorize unescorted access
privileges on Boeing Premises.
Visitor badge
Escort required, standard identification
credential used for a Non-Employee
who has not been issued a Secure
Badge.
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6.2 Contact Information and Reporting Requirements
Emergency Reporting
 In the event of an emergency (e.g., workplace injury, environmental spill, etc.),
the Service Provider must immediately report the emergency by notifying
Boeing Security Dispatch at the following number: (610) 591-2222
o Red phones are located in common areas and will
automatically call security when picked up should
an emergency occur
 When reporting an emergency, the Service Provider
should be prepared, to the extent possible, to report the
location (including building, floor, room, column, and
the nearest door), the incident type, the nature and
severity of injury.
 Your assistance may be needed to direct Boeing Security to the location of the
emergency. Do not end the call until instructed to do so by Boeing Security.
 The Service Provider must report all spills of hazardous materials and/or
hazardous waste to Boeing Emergency Dispatch at (610) 591-2222 and to the
Boeing OAR.
 The Service Provider is required to follow all emergency provisions included in
the Service Provider’s project specific/site specific safety plan.
Injury and Near Miss Reporting
 The Service Provider must report all workplace safety incidents, injuries, near
miss incidents, illnesses and property damage to the Boeing OAR immediately.
 A report using the Service Providers standard form(s) must be submitted to the
Boeing OAR who will forward this report to the Boeing Philadelphia
Environment, Health & Safety (EHS) Organization.
Non-Emergency Boeing Security and Fire Protection
 For access issues (e.g., locked door, aisle blockage, etc.) and/or work permit
requirements (e.g., hot work permits, etc.), the Service Provider should contact
Non-Emergency Boeing Security and Fire Protection at (610) 591-7605.
 The Service Provider must provide unimpeded access to their work areas during
business and off-shift hours to agents of the company conducting authorized
tasks.
Equipment or Infrastructure issues
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 For issues related to equipment or infrastructure, the Service Provider should
contact Site Services Dispatch at (610) 591-3515 from 6:00am to 2:30 pm and at
(610) 591-7605 after hours.
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6.3 Badging
All Service Providers are considered visitors and are “escort-required” unless
a Secure Badge has been issued.
 Escort required badges require a Boeing employee or other authorized person to
physically escort the visitor at all times during the visit.
 Escorts must remain with the visitor at all times per PRO-2777, Non-Employee
Control and Identification.
 A Service Provider manager or foreman can be an escort if they have been
issued a secure badge with escort privileges as stated below once Escort
Training has been completed.
 Service Provider - Visitor’s badges will not be issued to any individual that has
not completed the Service Provider Safety Orientation (date of safety
orientation will be tracked by Boeing Security).
 Sponsors for Visitors Secure Badges shall be a Boeing Manager only (not the
OAR).
 All Service Provider visitors are required to sign-in and out each day at the
building 4-10 visitor center (regardless of badge type).
 Visitors badges must remain on site and be surrendered at the end of each day to
the building 4-10 visitors center.
o If the badge has been issued for multiple days, the visitor is still required
to sign-in and out daily.
Secure Badged, non-Employee individuals may
escort visitors only after completion of “Escorting
within Boeing Overview” training and the
“Service Provider Safety Orientation”.
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Badges for Service Providers are issued in the
building 4-10 Visitors center between the hours
of 5:30am – 5:30pm Monday – Friday.
Weekends and after hours to be coordinated
with the On-Site Activity Representative.
Service Providers must obtain and visibly
display, above the waist, a Boeing
identification badge at all times while on
Boeing property.
All employees of the Service Providers must
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wear a Boeing Service Provider Expectations Badge extender, which will be
provided by a Boeing employee or Site Security.
6.3 Badging (continued)
All employees of the Service Provider must wear a Boeing OHSAS 18001/ISO
14001 badge extender
 All employees of the Service Provider must understand the expectations of
ISO 14001 and OHSAS 18001.
To obtain a visitor badge, the badge recipient must present one of the following
documents to prove U.S. citizenship:

Enhanced Driver’s License

United States Passport or Passport Card
Secure Badges
Some key individuals for the service providers may receive a Secure Badge which
enables them to escort non-employee or visitor-badged individuals.
(Foreign National visitors require additional permissions and review by Security &
Export Control).
Secure badges can only be issued from the building 3-10 Badge Office.
 2-4 days to processing time
 Requires a Badge Sponsor
 Requires background screening per procedure PRO-6332,
Security Background Screening.
The OAR and Sponsor will need to request a secure badge per procedure PRO2777, Non-Employee Control and Identification & BPI-5687, Non-Employee
Background Screening for Unescorted Access. Copies of these documents can be
provided by the OAR upon request.
6.4 Service Provider Training Requirements
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
“Service Provider Safety Orientation” video screening will be administered by
the OAR or a designated Boeing Employee.
Service Providers are required to provide each employee or sub-contractor with
the Boeing Service Provider Manual and Section 6 Amendment of Site Specific
Requirements for review.
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Service Providers are required to have all employees review and understand
their Project Specific Safety Plan.
Secure-badged Service Providers must receive, “Escorting within Boeing
Overview (75238) training” prior to escorting any visitors on Boeing
premises. This is administered by Security, the OAR or a Boeing employee.
See section (6.3 Badging)
6.5 Safety Requirements
Personal Protective Equipment (PPE)
 Boeing does not provide PPE – It is the
Service Provider’s responsibility to
provide PPE to employees.
 For work on site, the Service Provider
must include the PPE requirements
discussed below within their Safety Plan
review.
 For work on site, the Service Provider
must include the PPE requirements
discussed below within their Safety Plan
review.
 These PPE requirements are not intended to be a complete list of PPE
needed for work at the Site.
 The Service Provider must evaluate potential hazards for any work
performed for each specific project and identify appropriate PPE.
Eye Protection
 With the exception of placarded safety zones, eye
protection is required for access to all
manufacturing buildings.
 Tinted, shaded, photo-chromic or mirrored lenses
are strictly prohibited for indoor work except
when performing work that may expose employees
to harmful levels of ultraviolet, visible or infrared
radiation (welding, working with lasers, etc.).
6.5 Safety Requirements (continued)
Foot Protection

With the exception of offices and during
designated tours, ANSI/ATSM hard-toed shoes
are required in all work areas site-wide.
Fall Protection
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
Where work is being performed at
heights of four (4) feet or greater
(OSHA Construction standard. allows
up to six (6) feet for construction
work) compliant fall protection shall be
used.

Using existing structure as a fall
protection attachment point requires the
Service Provider to have a Fall
Protection Work Plan.
Hearing Protection

Certain areas of the Site have noise
levels that require the use of hearing protection
PPE. These areas are placarded.

Certain operations within each building
will require hearing protection PPE.
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6.5 Safety Requirements (continued)
Hard Hats
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
All personnel are also required to wear a
hard hat during crane operations or
overhead handling.
Certain areas of the factory now have
demarcated “bump cap” required areas,
which are areas with low bump hazards.
Service Providers are required to wear
head protection when entering these
areas.
A standard hard hat is
sufficient when exposed to overhead
hazards and when required by industry specific code.
High Visibility Reflective Vests

When
high-visibility
reflective
apparel is required, yellow/green apparel
meeting the requirements of ANSI/ISEA 107
will be worn on all flight lines.
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6.5 Flight Ramp Safety/FOD Control
Foreign Object Damage (FOD) – Any Damage caused by an alien object that may
degrade the product’s required safety and/or
performance.
FOD CRITICAL AREAS - Any area where
flight hardware would be exposed to foreign
objects, and identified by markings on the floor
or posted signs.
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Transmission Shop
Critical Feeder Lines
Primary thru Shake
Aircraft Paint Shop
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All Flight Test Areas
All personnel in controlled areas
will assure that all tools/personal
items, hardware and equipment
brought into the area are listed
and accounted for before leaving
the area by using the Daily Item
and Tool Checklist for Aircraft
& Controlled Areas.
LTD FOD Training is required
to enter FOD Critical areas and
for use of the checklist.
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Accountability is mandatory in all controlled areas.
Clean as you go. – Clean the immediate area when work cannot
continue. Clean the area prior to leaving it unattended. If you see or
hear something drop, pick it up.
Service Providers should NEVER be on the aircraft.
All vehicles entering the flight ramp area must be checked for items
that can fall off. All tires must be inspected for rocks.
If accountability of an item is lost it will be reported and processed by
the OAR as described by the Incident Reporting System (IRS)
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FOD CRITICAL AREAS
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FOD DEFINITIONS
Foreign Object (FO) – Materials alien to the product.
Foreign Object Damage (FOD) – Any Damage caused by an alien
object that may degrade the product’s required safety and/or
performance.
FOD CRITICAL AREAS - Any area where flight hardware would
be exposed to foreign objects, and are identified by markings on the
floor or posted signs.
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Transmission Shop
Critical Feeder Lines
Primary thru Shake
Aircraft Paint Shop
All Flight Test Locations
Clean as you go. – Clean the immediate area when work cannot
continue. Clean the immediate area when debris has the potential to
migrate to an out of sight or inaccessible area and give the
appearance of poor workmanship. Clean the area prior to leaving it
unattended, when work cannot continue, after work is completed or
end of shift, whichever comes first. If you see or hear something
drop, pick it up.
Potential FOD – The as-found
condition
Page
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a position
to cause
damage
the product
is used.
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FOD Requirements:
Tool Control procedures and
practices are a large part of an
effective Foreign Object Damage
(FOD) Prevention Program.
The key elements contributing to a
FOD free aircraft are tool
accountability and hardware
control coupled with sound
housekeeping practices.
The fundamental responsibility of
tool control lies with the individual
who brings these items to a
controlled area.
All personal tools will be removed
from the facility, provided Team
Tool Boxes are in place.
All employees & contractors must
attend annual FOD PREVENTION
training.
Formal FOD PREVENTION
training will be documented and
include:
Eliminating Causes and Effects of
FOD

All personnel having access to
FOD Controlled Areas will pick up
and dispose of any foreign object

Smoking, eating, or drinking is not
permitted in any FOD Controlled
Area
All employee’s tool boxes will
inventoried per PRO-4800,
“Employee Personal Tools –
Philadelphia”.

Cleaning and inspection of
components and
assemblies.
Positive control of personal
items, including tools and
hardware.
Control of manufacturing debris
cleanliness in the work area
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&
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Proper care and use of
equipment protective devices
Proper storage and handling of
material & equipment and
completed end items.
Need for constant vigilance for
potential FOD Hazards
How to report FOD Incidents
or potential Incidents.
Final Assembly Line, Paint Shop,
and Flight Test) must attend the
FOD Training Course
(9PB20003400) on semi-annual
basis.
New employees introduced to the
shop will receive FOD
PREVENTION indoctrination by
1st level managers as part of the
New Employee Safety
Indoctrination.
FOD
PREVENTIO
N
PROGRAM
All employees working in FOD
CRITICAL AREAS
(Transmission Shop, Engine Shop,
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6.6 Hazardous Communications
Hazardous Waste and Solid Waste Handling and Disposal
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
Service provider must submit a “Waste
Management Plan” to the Boeing OAR for
projects which generate hazardous or nonhazardous wastes. Additional coordination is
required.
See “Addendum A” (obtain forms from OAR or
EHS).
Use of Liquids at the Sites
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
For work that requires Service Providers to use liquids (e.g., fuels, chemicals, water,
etc.) at the site, the Service Provider must identify a covered storage location with
secondary containment for such liquids, and approved by EHS and site Fire
Department.
The Service Provider must ensure that a spill kit is available at the storage location to
address any spills that may occur.
Hazardous chemicals brought on site by the Service Provider must have Material
Safety Data Sheets (MSDS) available to the Boeing OAR, if asked.
Spill Response
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In the event of a spill of a hazardous material or hazardous
waste, the Service Provider must take appropriate actions.
Clean up the spill if it is determined that cleanup will not
expose workers to health or safety risks.
Call Boeing Emergency Dispatch at (610) 591-2222 to report any spills of hazardous
materials that could not be cleaned up by conventional means.
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Evacuations
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
In the event of an emergency, horns and strobes will signal an evacuation. Proceed to
the nearest exit.
Assemble at least 100 feet from building. Incident Commander will signal “All
Clear” when re-entry is permissible
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6.7 Confined Space Notification Process

Work that involves
Confined Spaces will be coordinated
with the Boeing OAR.

The Service Provider is
required to have their own OSHA
compliant confined space process.

The Boeing OAR will prepare
a Service Provider Confined Space
Notification Form and submit it to the
Service Provider. The Service Provider
must
sign
this
form
and
the Boeing OAR must return it to
the EHS office.

The Service Provider will take the information contained in the Service Provider
Confined Space Notification into account when preparing their Confined Space Entry
Plan.

Deviations can be made from the notification form, but the changes must be coordinated
through the Boeing OAR. The deviation must clearly demonstrate why a hazard is no
longer present or is adequately controlled.

Service Provider is required to debrief with OAR after work is completed in
confined space area.
6.8 Hot Work Permit

If you are going to make sparks or
use an open flame, then you will be
required to obtain a, “Hot Work
Permit”. Contact the Boeing
Communication Center @ (610)
591-7605 and inform of your
location and that you need a “Hot Work Permit”. A Boeing
Philadelphia Firefighter will be dispatched to your location.
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
The permit must be approved and completed for the location you are
working by a Boeing Philadelphia Firefighter before any work can be
started. A hazard assessment will be conducted for the specific
purpose of preventing fires.
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6.10 Mobile Cranes

Boeing Property or Boeing Leased mobile lifts and cranes are not to be used unless
pre-approved by the Boeing OAR

All mobile cranes will have a current inspection for Construction Industry.

All mobile crane operators must be trained and certified through a valid accrediting
agency for the specific type of equipment that is being operated.

A “Lift Plan” must be submitted to the
Boeing OAR at least 1 day prior to the lift.

All other lifts will be performed to ASME
B.30 series standards.
6.11 Parking and Traffic Requirements
Prohibited Parking
 The Service Provider and its employees are prohibited from parking any vehicle or
placing any material in a location that blocks a fire lane that impedes the flow of
traffic, blocks pedestrian walkways or crosswalks, or blocks access to any doorway.
Personal Vehicle Parking
 Service Provider Employees may only park personal vehicles in clearly identified
parking spots. If a parking credential is required for the parking location, the
employee must place the parking credential in a location (e.g., beneath windshield)
where it is cleary visible at all times.
Service Provider Vehicle Parking
 The Boeing OAR and Security will grant approval for the parking locations and the
quantity of vehicles allowed onsite.
 The service Provider’s vehicles will require a Boeing issued parking pass.
 The Service Provider’s must coordinate with the OAR on the type of work that will
require employees of the company to use company vehicles for deliveries to the
Boeing site.
 The Service Provider’s vehicle(s) may not block road access, fire lanes, or pedestrian
access.
 The vehicle must have its warning flashers on and the engine must be turned off.
 Failure to adhere to parking guidance may result in the vehicle being towed or on site
access being denied to the operator or company.
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6.11 Parking and Traffic Requirements (continued)
Traffic
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
When driving vehicles on site, the Service Provider and its employees must comply
with all traffic signs and signals and adhere to all traffic rules.
Vehicles may not be operated in excess of posted speed limits. Onsite roadways and
parking lots: 15 mph.
 Pedestrians always have the right of way. Stop and let pedestrians pass.
6.12 Pedestrian Requirements
Utilize pedestrian crosswalks and identified walkways:
 Service Provider and its employees must use marked pedestrian crosswalks and
identified walkways when walking in buildings and around the Site and must
maintain awareness of roadways and moving vehicles.
 Pedestrian access to buildings must use pedestrian doors and not exit a building
through roll-up doors.
6.13 Use of Electronic Devices



The use of electronic devices is allowed to meet job requirements. However, users
must ensure safe surroundings and stop movement or use a hands-free device.
The use of electronic devices is prohibited while walking unless using a hands-free
device. Non-job related use of electronic devices is restricted to designated Safety
Zones.
Do not use a personal technology device
while driving a vehicle, electric cart or
operating equipment.

Texting or talking on a cell phone while
driving
(unless
hands-free)
are
violations of Company rules and PA
State law.

Pedestrians are not to use a personal
electronic device while walking in the
vicinity of moving vehicles (aisle ways,
parking lots, etc.).
Do not use a personal electronic device while walking through a work area.

 Move to a safe location before using or answering an electronic device.
Do not text and walk. Headphones, wired or wireless, that are only used for two-way
communication, are allowed.
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6.14 Working in the 3-07 Building CCOE Composite Center of Excellence
Building 3-07 has Controlled Contamination Area (CCA) work areas and any work
within the building must be pre-approved by the OAR. Anything taken into the CCA,
including your clothes and shoes, must be clean and free of dirt, grease, oil or other
contaminants.
a.
The use of equipment powered by internal combustion engines is prohibited.
b.
The use of aerosols or spray lubricants is prohibited.
c.
No welding, grinding, drilling, sanding or cutting
operations are allowed, unless the containment
method is pre-approved by the OAR. The use of a
HEPA vacuum or smoke removal system is required.
d. Activities that create uncontrolled dirt, dust, or debris,
including dry sweeping is prohibited.
e. The use of bare or uncoated wood and the coated wood
must be free of damage.
f.
The use of open containers of food or drink is prohibited unless inside a
designated break area.
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Site Map on Next Two Pages
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Addendum A
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Addendum A (continued)
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Addendum A (continued)
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Service Provider Notes:
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Revision History
DMS
Release
Document Revision
Date
Number
239-1501104
Initial
Page
11/25/2015 N/A
Section
Description
N/A
Initial Release
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